Scalevise

BACKGROUND

Please describe your company and position.

I am the CTO of 100 Programmers

Describe what your company does in a single sentence.

We’re a development and software consulting agency. Established in 2000, 100 Programmers has grown to play a pivotal role in the success stories of our clients. With our 23 years experience in Server Administration, DevOps, Cloud infrastructure, Software Development and IT Infrastructure we stand as a vital ally for those aspiring to succeed in their ventures.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• I hired Scalevise to help us with mobile app development and web development. A lot of our processes were still manual, and we needed a proper solution to automate them and also make it easier for us to connect with our customers in a more seamless way.

SOLUTION

How did you find Scalevise?

Online Search

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled everything end-to-end. We started with a discovery phase to clearly define what we needed, and from there, their team built the solution from scratch. They worked on both the web and mobile sides, making sure everything integrated smoothly. The process included planning, development, testing, and release, they were involved at every step.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution they delivered has made a big difference for us. Our efficiency has gone up significantly because many of the tasks that used to take hours are now automated. It’s also made communication with our clients much smoother. Overall, it’s been a big improvement for the business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was great. We had weekly updates, regular calls, and they were always available on email or chat if we had questions. They stayed on budget and delivered on time, which we really appreciated.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked how attentive they were. They didn’t just build what we asked for; they made sure to understand our business needs and came up with suggestions that really improved the outcome.

Are there any areas for improvement or something Scalevise could have done differently?

Nothing major comes to mind. They did a solid job, and we’re happy with the results.

BACKGROUND

Please describe your company and position.

I am the Executive General Manager for Retail of Bapcor Limited

Describe what your company does in a single sentence.

You may not have heard of Bapcor, but you will know our brands. Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks. Our core business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service. As an ASX listed company with nearly 900 stores and sites across Australia, New Zealand and Asia, our aspiration is to drive sustainable growth and be obsessive about the customer. Our 5,000+ team members are serious about safety, inclusion and being there for what matters most.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• We needed a custom software solution to digitize our delivery operations, improve tracking, and optimize driver management.

SOLUTION

How did you find Scalevise?

Clutch Site

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scalevise a tailored logistics management platform for us. It included real-time tracking, route optimization, digital proof of delivery, and integration with our ERP system. Their team handled the full cycle from requirements gathering to deployment and post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our delivery times improved by 28%, manual paperwork was reduced by 70%, and overall operational efficiency has grown significantly. Clients have also noticed the faster updates and smoother service experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. They used Agile methodology with weekly updates and sprint reviews. Tasks were delivered on time, and any changes we requested were handled quickly.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand industry-specific challenges and propose practical solutions is impressive. The team wasn’t just coding, they were problem solvers.

Are there any areas for improvement or something Scalevise could have done differently?

Overall, we had a very positive experience. If anything, more proactive suggestions during the early design stage would have been helpful, but the final result still exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the Owner & CEO, Nimlok Kentucky of Nimlok Kentucky

Describe what your company does in a single sentence.

They help businesses look good at trade shows by making and setting up booths and displays, and they take care of everything from start to finish so it's less stress.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• We needed to move our old system to Azure and also build a new platform that helps our team and vendors work better together.

SOLUTION

How did you find Scalevise?

• Online Search
• Clutch Site

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us move from PHP to JavaScript. It wasn’t just moving stuff, they rebuilt the whole thing in a way that fits how we work now. They built a custom dashboard where staff and vendors can check tasks, upload files, and track progress. It also has ERP features that keep everything in sync. We use it to run daily tasks, assign work, and stay on top of projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system is way faster and smoother now. Our project tracking is better, vendors can see what’s going on, and our response time improved. Compared to our last team, They worked almost twice as fast. The platform they built is now a big part of how we run things.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They didn’t manage the project for us, but they stayed in touch daily. We talked on Google Chat and used Google Docs.

They responded fast and made changes when we needed. No delays.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t give up easy. They figured out hard stuff and built tools we couldn’t find anywhere else. Their team cares about the work, and it showed.

Are there any areas for improvement or something Scalevise could have done differently?

Not really. Everything went well from start to finish.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Modern Concierge Inc.

Describe what your company does in a single sentence.

We are a Toronto-based boutique luxury concierge service that makes your life easier + a whole lot finer. What is a personal concierge? Well, with today’s competitive business environment and demanding family schedule we are left with very little time to do important, but time consuming tasks. Our Personal Concierge service allows you to enjoy all the benefits of having a Personal Assistant without the commitment of a full time employee. Delegate your “to do” list and trust us to organize the aspects of your life that you don’t have the time, energy or even the inclination to tackle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• Automate repetitive, rule-based tasks like data entry, reporting, and invoice processing.
• Build RPA solutions that can handle higher workloads without needing to scale headcount.
• Our main objectives were to increase efficiency, cut costs, and free up our team to focus on more strategic work.

SOLUTION

How did you find Scalevise?

Clutch Site

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scalevise conducted a full end-to-end RPA engagement. They began with a discovery and assessment phase, where they worked with our internal team to identify and prioritize automation opportunities with the highest ROI. From there, they designed automation workflows, built and deployed bots, and integrated them into our existing systems.

Key deliverables included:

Process assessment & automation roadmap with prioritized use cases
Design & development of RPA bots to handle tasks such as [e.g., invoice processing, data entry, report generation]
Integration with core systems (ERP, CRM, and legacy tools) to ensure seamless automation
Governance and compliance framework to maintain security and accuracy
Knowledge transfer & training for our internal team to manage and scale automation independently
Ongoing support & optimization to enhance bot performance and identify new automation opportunities
Scalevise’s role covered strategy, technical implementation, and post-launch support, ensuring we had both immediate impact and a long-term automation framework.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Operational cost savings within the first quarter after deployment.
Improved accuracy, with error rates dropping close to zero on automated tasks.
Faster processing times, cutting task completion from hours to minutes.
Employee productivity gains, as staff could redirect time from repetitive work to higher-value strategic tasks.
Scalable automation framework, enabling us to add new bots and expand use cases without major disruptions.
Overall, Scalevise’s RPA implementation exceeded our expectations and delivered both immediate ROI and long-term value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scalevise demonstrated excellent project management throughout the engagement. They set clear timelines, provided regular updates, and consistently delivered milestones on schedule. Communication was proactive we always knew the project’s status and what to expect next.

They were highly responsive to our needs, quickly adapting to changes in scope and incorporating our feedback without delays. Their structured approach, combined with an agile mindset, ensured that we stayed on track while remaining flexible.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out about Scalevise is the combination of deep technical expertise in RPA and their business-first mindset. They didn’t just automate processes for the sake of technology  they took the time to understand our goals and designed solutions that created real business impact.

Are there any areas for improvement or something Scalevise could have done differently?

As our automation scope expanded, additional resources for scaling even faster would have been valuable. That said, they were quick to adapt when we requested it

BACKGROUND

Please describe your company and position.

I am the Co_Founder of Foundation Health

Describe what your company does in a single sentence.

Foundation Health operates in many healthcare verticals, including medical supply retail/wholesale, staffing services, virtual mental health, and private referral services for home care and Allied Health. In addition, we procure and operate primary care clinics in established and greenfield settings. Our primary care clinics are staffed with CPSO-certified family doctors, administrative staff, and nursing and care coordinators, offering multidisciplinary care in a team-based setting. Many of our clinics are located in or attached to pharmacies to round out our comprehensive care model with our pharmacist partners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• To build a scalable automation framework that could expand to multiple departments in the future.
• To design and deploy RPA bots that improve efficiency, accuracy, and compliance in daily operations.

SOLUTION

How did you find Scalevise?

Clutch Site

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scalevise started by conducting a thorough process discovery and assessment phase to identify high-value areas for automation. They worked closely with our internal team to map existing workflows, analyze inefficiencies, and prioritize which processes would generate the greatest ROI if automated.

Once the strategy was defined, they moved into solution design and development. Their team built custom RPA bots using [insert platform if applicable: UiPath, Automation Anywhere, Blue Prism, etc.], ensuring seamless integration with our existing systems. They also developed clear documentation and workflows so that our team could easily understand and manage the automation moving forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The RPA solution delivered by Scalevise had a clear and measurable impact on our operations. Within the first three months:

Processing time dropped by 65%, allowing us to complete in hours what previously took days.
Error rates decreased by 90%, especially in repetitive finance and HR data entry tasks.
Our team’s throughput increased 3x, meaning we could handle a much higher volume of transactions without adding staff.
We achieved a 30% reduction in operational costs directly tied to the automated workflows.
The automation framework proved scalable, and we’ve already extended bots into two additional departments beyond the original scope.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scalevise demonstrated excellent project management throughout the engagement. They established a clear timeline at the beginning and consistently delivered each milestone on schedule. Communication was proactive we always knew the status of the project and what to expect next.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Scalevise was their deep specialization in RPA combined with a strong business-oriented mindset. They didn’t just build bots — they took the time to understand our workflows, uncover inefficiencies we hadn’t even considered, and propose solutions that created measurable impact.

Their team blended technical expertise with practical business insight, which made their recommendations not only innovative but also realistic to implement. Another standout quality was their responsiveness and flexibility; they adapted quickly when our priorities shifted and often suggested enhancements that went beyond the initial scope.

Are there any areas for improvement or something Scalevise could have done differently?

Overall, our experience with Scalevise was excellent

BACKGROUND

Please describe your company and position.

I am the founder & CTO of PPT Productivity

Describe what your company does in a single sentence.

Official LinkedIn page for PPTProductivity.com. PPT Productivity is a PowerPoint add-in that makes it easy to create, refine and reuse great-looking slides. PPT Productivity embeds seamlessly into PowerPoint as an extra ribbon and toolbars. Features include Slide Library for easy reuse, customizable PowerPoint Shortcut Keys, McKinsey aligned shortcut keys, Sticky notes for editing, status stamps, shape locking and much more. Note that PowerPoint add-ins = PowerPoint addins = PowerPoint plug-ins = PowerPoint add-ons, terms are interchangeable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• Develop a tailored software solution to address specific workflow and operational challenges in our business.
• Ensure reliable post-launch support and ongoing improvements as our business needs evolve.
• Enhance user experience with a solution that is intuitive, responsive, and scalable for future growth.

SOLUTION

How did you find Scalevise?

Clutch Site

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scalevise was engaged to design, develop, and deploy a custom software solution tailored to our unique business needs. The project included end-to-end services, from initial consultation and requirements gathering to development, testing, deployment, and ongoing support.

Key Deliverables:

Requirements Analysis & Technical Specification: Comprehensive documentation capturing business requirements, system architecture, and technical specifications.
Custom Software Development: Design and implementation of a fully functional, scalable, and secure software platform tailored to our workflows.
System Integration: Integration of existing tools and databases into a cohesive platform to streamline operations and data flow.
User Interface & Experience Design (UI/UX): Intuitive, responsive, and user-friendly interface ensuring easy adoption and productivity.
Quality Assurance & Testing: Rigorous testing protocols including functional, performance, and security testing to ensure reliability.
Deployment & Launch: Seamless implementation and go-live support to ensure minimal disruption to operations.
Post-Launch Support & Maintenance: Ongoing monitoring, bug fixes, updates, and optimization based on user feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Efficiency: Automated key workflows reduced manual tasks by approximately 40%, freeing up team resources for higher-value work.
Improved Accuracy: Data integration and automation minimized errors, resulting in a 25% decrease in operational mistakes.
Faster Processes: Average task completion time dropped by 30% due to streamlined processes within the new system.
Enhanced User Adoption: The intuitive UI/UX led to 90% of team members actively using the platform within the first month of launch.
Scalability & Growth: The custom platform now supports X% more users and transactions without performance issues, ensuring future business growth.
Ongoing Value: Post-launch support and optimization reduced downtime and improved system reliability, with a 99% uptime rate recorded in the first quarter.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scalevise demonstrated excellent project management throughout the engagement. They used a structured, transparent process that kept the team informed at every stage, including clear timelines, progress updates, and milestones. Deliverables were consistently completed on schedule, with any minor adjustments communicated proactively.

Their team was highly responsive and adaptable—they listened carefully to our needs, addressed concerns promptly, and incorporated feedback efficiently. Even when scope adjustments were necessary, they managed changes smoothly without impacting overall deadlines.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Scalevise was their ability to combine deep technical expertise with a clear understanding of our business needs. They didn’t just deliver code—they provided thoughtful solutions that improved workflows and added real value.

Are there any areas for improvement or something Scalevise could have done differently?

NONE

BACKGROUND

Please describe your company and position.

I am the Head of Growth of estigiti

Describe what your company does in a single sentence.

Estigiti is a European consultancy in Embedded Systems, Embedded and Edge AI, and the Internet of Things. We support our customers in the delivery of Edge AI systems by taking care of the productization of ML functions on embedded systems and mobile devices. While you focus on ML models innovation, research, and development, we will focus on getting them to work on Edge platforms. With our experience in AI vision and other applications, we can also actively help you navigate the requirements and select solutions for Edge products' use cases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• Our primary goal was to completely overhaul our outdated, static website. It was not mobile-responsive, which was causing us to lose a significant portion of our mobile traffic and hurting our Google search rankings.
• We had recently undergone a full company rebrand and needed a new website that reflected our updated logo, color scheme, and modern market positioning.
• Our main objective was to drastically improve the user experience (UX) and site architecture to make it intuitive for visitors to find information and complete key actions, reducing our high bounce rate

SOLUTION

How did you find Scalevise?

• Online Search
• Clutch Site

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scalevise handled the complete web development process, from discovery to deployment. Their deliverables included:

UI/UX design and responsive front-end development.
Secure and scalable back-end architecture with API integrations.
CMS setup for easy content management.
Quality assurance, performance optimization, and cross-device testing.
Deployment, training, and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Website Performance: Page load times reduced by 40%, leading to better user experience.
Increased Engagement: User session duration increased by 30% and bounce rate decreased by 25%.
Higher Conversion Rates: Online inquiries and sign-ups grew by 20% within the first three months.
Scalability & Reliability: The platform now supports higher traffic volumes without downtime.
Efficient Content Management: Internal team can update content quickly, reducing manual effort by 50%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scalevise demonstrated excellent project management throughout the engagement. They delivered milestones on time and maintained clear, consistent communication. Their team was highly responsive to our questions and feedback, quickly adapting to changing requirements without impacting the project schedule. Progress updates were regular, and any potential issues were flagged early, ensuring smooth execution from start to finish.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Scalevise was their ability to combine technical expertise with a strong focus on user experience. They not only delivered a high-quality, scalable website but also offered strategic guidance throughout the project. Their responsiveness, attention to detail, and proactive problem-solving set them apart, making the collaboration seamless and highly effective.

Are there any areas for improvement or something Scalevise could have done differently?

Overall, our experience with Scalevise was excellent.

BACKGROUND

Please describe your company and position.

I am the software engineer of Statsig

Describe what your company does in a single sentence.

Statsig is the all-in-one platform for product growth, helping businesses use data to ship faster and build better products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• We hired Scalevise with the goal of modernizing our web presence and creating software that could automate and improve the way our clients interact with our products. We also wanted to ensure the new systems could integrate smoothly with existing tools we use, while also providing flexibility for future scaling.

SOLUTION

How did you find Scalevise?

Online Search

Why did you select Scalevise over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Scalevise were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was quite extensive. Scalevise redesigned our website to be responsive, faster, and more intuitive for users. On the custom software side, they developed a set of internal tools that included a reporting dashboard, API integrations for data exchange between different systems, and a role-based access control system to secure sensitive information. Key deliverables included the new web platform, the custom dashboard, well-documented APIs, testing protocols, and onboarding materials for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website improved the way our clients interact with us, and the custom software has reduced the amount of manual effort our internal teams had to put in. The reporting dashboard has been particularly impactful, allowing us to track performance metrics in real-time and make quicker decisions. We also noticed a smoother client onboarding process thanks to the tools they built, which has added value beyond what we initially expected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was very structured and transparent. They used Agile methodology and held weekly sprint reviews with our team. Milestones were met on time, and in some cases, they even delivered ahead of schedule. Anytime we raised new needs or requested a feature adjustment, they were quick to adapt without making us feel like it was a burden. They balanced efficiency with flexibility in a way that kept us confident in their process.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how Scalevise combined technical expertise with business understanding. They didn’t just write code; they asked insightful questions about how we operate and made suggestions that improved both the functionality and the user experience. Their ability to think ahead about scalability and usability gave us confidence that the solutions wouldn’t just work today but would serve us well in the future.

Are there any areas for improvement or something Scalevise could have done differently?

If there’s one thing I would highlight, it’s that their documentation, while detailed, could have been organized in a slightly more user-friendly way. Our technical team had no issues understanding it, but some of our non-technical staff needed additional explanation. That being said, Scalevise was very responsive in providing clarification sessions, which helped bridge that gap quickly.

BACKGROUND

Please describe your company and position.

I am the CEO of Designli

Describe what your company does in a single sentence.

Launching a new software initiative is hard. It shouldn't be. We're here to lead you from vision to V1 with clarity and focus. Let's chat about your project – message us or visit our website to get started.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• We hired Scalevise with very clear objectives in mind. Our aim was to upgrade our online presence so that clients had a seamless and professional experience when engaging with us. We also needed a custom content management system that would empower our internal teams to make updates without developer involvement. Lastly, we wanted the platform to be scalable, ensuring it could evolve with our services and support future growth without needing a full rebuild.

SOLUTION

How did you find Scalevise?

Online Search

Why did you select Scalevise over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was broad and thoughtfully executed. Scalevise started with discovery sessions where they interviewed our staff and even some of our clients to better understand our pain points with the old platform. From there, they moved into designing wireframes and prototypes before beginning development. Key deliverables included a fully responsive website optimized for all devices, a custom-built CMS tailored to our workflows, an integrated client portal that allowed clients to track project progress and communicate with our team, and an SEO-friendly architecture that improved our online visibility. They also ensured everything went through rigorous QA testing so the site functioned consistently across browsers and devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of the project showed up in multiple ways. Our clients immediately began using the portal to track projects, which cut down on lengthy email chains and improved communication. Internally, our marketing team appreciated being able to publish updates directly on the site without needing developer assistance. On the business side, our sales team reported that prospective clients often highlighted the ease of navigation and polished look of the site as a positive factor in choosing to work with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was one of their strongest qualities. They followed Agile methodology, with weekly sprint reviews where progress was demonstrated clearly. Communication was handled through Slack and Jira, which made collaboration simple and transparent. Whenever we had feedback or even last-minute requests, they responded quickly and professionally. One example that stands out was when we requested a change to the client portal’s messaging system late in the process; rather than delaying the timeline, they adjusted priorities within the sprint and delivered the update without affecting the rest of the schedule.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Scalevise was how they merged technical excellence with an understanding of UX. They consistently asked how each feature would serve either our clients or our staff, rather than just focusing on the code. Their UX/UI designer stood out in particular, turning broad ideas into user-friendly layouts that felt natural to use. Another unique quality was how involved they kept us throughout the process. We weren’t sidelined; instead, we were part of the creative journey, making the final product feel like a joint achievement.

Are there any areas for improvement or something Scalevise could have done differently?

If there is one area they could improve, it would be in creating more detailed documentation for the CMS. The training sessions they provided were helpful and hands-on, but a more comprehensive manual covering rare scenarios or troubleshooting would have been useful for our internal team. That said, whenever we had questions post-launch, Scalevise’s team responded quickly and effectively, so the lack of deeper documentation never turned into a real problem.

BACKGROUND

Please describe your company and position.

I am the CEO of SDLC Corp

Describe what your company does in a single sentence.

At SDLC Corp, we as Your Technology Partner, are ready to turn your aspirations into tangible realities and provide enduring support for years to come.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

We partnered with Scalevise with three core objectives in mind: to integrate AI-driven automation into our service workflows, to develop a reliable analytics tool that could give our consulting teams predictive insights, and to ensure these new systems connected smoothly with our existing enterprise infrastructure.

SOLUTION

How did you find Scalevise?

Online Search

Why did you select Scalevise over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The scope of work included designing and delivering a machine learning model that could analyze IT service tickets, a custom dashboard for real-time insights, and integration APIs that connected directly with our CRM and knowledge base. To support adoption, they also created documentation and hosted training sessions, ensuring our teams could use the tools effectively from day one.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 The outcomes were easy to see in our daily operations. The AI system eliminated repetitive ticket classification, freeing up our IT staff to focus on complex issues. The analytics dashboard gave consultants predictive insights that they hadn’t had before, and with integrations in place, all departments were finally working from the same reliable data streams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used Agile methodology and kept us in the loop with weekly check-ins, demos at the end of each sprint, and open communication through Jira and Slack. What impressed us most was their ability to spot potential issues early. For instance, they flagged and fixed possible mismatches between our CRM and the AI system before they could create real delays. Everything was delivered on time, and their responsiveness made us feel supported throughout.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Scalevise was how they combined technical expertise with business understanding. They didn't just build what we asked for, but refined our ideas into solutions that aligned with our long-term goals. Their hands-on training also stood out; instead of just handing us documentation, they held interactive sessions that made the tools easier for our teams to adopt.

Are there any areas for improvement or something Scalevise could have done differently?

The only area I’d suggest improving is knowledge transfer after launch. While the training was excellent, we would have appreciated more detailed documentation for handling rare edge cases or scaling scenarios. That said, anytime we reached out post-launch, their team responded quickly and solved issues without hesitation.