The SaaS Masters

BACKGROUND

Please describe your company and position.

I am the CEO of Select Screening Services LLC

Describe what your company does in a single sentence.

Select Screening Services provides background checks, drug screening, and employment and education verfications for its clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The SaaS Masters to accomplish?

• Create a platform for our company and its clients that is user friendly and compliant

SOLUTION

How did you find The SaaS Masters?

Online Search

Why did you select The SaaS Masters over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The SaaS Masters were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed a background check and drug testing website that allows clients to request services, allows applicants to complete all necessary dcoumentation online, and allows our company to monitor all activities. Key deliverables were User Interface, Tiered Access for Clients, Dynamic Results Module, Service-Based Billing and Invoicing, Payment Compliance and Dashboards, Automated Email Notifications for All Functions, Site and Information Security. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each milestone of the project was tailored and explained at the beginning of the project and throughout the project. Milestones were reached as forecasted and kept us on track for the expected launch timeframe. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delievered on time. They were very attentive and responsive. They showed an empathic interest in the success of the project for our company's sake. They listened to us about our needs and gave us clear and constructive solutions. We felt as though they were a part of our company. Great to work with and excellent outcome!

What was your primary form of communication with The SaaS Masters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their knowledge and flexibility were most impressive. They knew exactly what we needed after we submitted our plan and vision. My company had some hiccups on delieverables to them but they took it in stride and kept us on track with no deviation from the timeline. 

Are there any areas for improvement or something The SaaS Masters could have done differently?

This is a stellar provider and I can't think of anything they need to improve upon. 

BACKGROUND

Please describe your company and position.

I am the Owner of YacDaddy

Describe what your company does in a single sentence.

We offer home service marketing software and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The SaaS Masters to accomplish?

• Create a photo capture mobile app.
• Create a user friendly admin panel from which to manage the software and services we offer.

SOLUTION

How did you find The SaaS Masters?

Job listing

Why did you select The SaaS Masters over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from The SaaS Masters were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed somone to build us a mobile app for our software and an admin panel from which to manage it. We needed someone who could communicate with us as non-technical and help us integrate it with our processes and procedures. We needed someone flexible as the scope of the project developed over time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The SaaS masters were able to build the app and adapt to new changes to get us a deliverable product and easy onboarding for new clients. We were able to raise prices and keep clients longer by having the functional mobile app to display reports, send notification updates, and have. Our clients now also have better results by using the app and having our app on iOS and Android gives us a great deal of authority. We're able to quickly do support and onboarding through the admin panel The SaaS masters built for us too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery is always on time as estimated. They respond quickly and will provide updated estimates for updated scope of work.

What was your primary form of communication with The SaaS Masters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Reliability. No matter the holidays or events the time paid is the time you get allocated to the project weekly. No unexpected time off in the past year of working with The SaaS Masters.

Are there any areas for improvement or something The SaaS Masters could have done differently?

Not anymore. Every improvement idea has been quickly acted upon, such as logging time transparency, changing task management softwares, daily communication etc. In the beginning there were minor communication discrepancies, but over the past year we've solved all of the communication issues. Now I don't have any ideas for improvement.

BACKGROUND

Please describe your company and position.

I am the President of an insurance adjustment company.

Describe what your company does in a single sentence.

We provide estimates for damages for insurance companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The SaaS Masters to accomplish?

Create a web based application for the compilation of damaged contents

SOLUTION

How did you find The SaaS Masters?

Online Search

Why did you select The SaaS Masters over others?

• High ratings
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

A web based application that searched for pricings for damaged contents items for contents claims for insurance companies. The app compiled contents, applied depreciation based on age and condition. The app also had a photo identification portion which identified item, model, make and pricing by having the user take a photo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Able to monetize the app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded quickly and met all deadlines.

What was your primary form of communication with The SaaS Masters?

Email or Messaging App

What did you find most impressive or unique about this company?

Honest and down to earth, Great communication

Are there any areas for improvement or something The SaaS Masters could have done differently?

No