Rubrica Testing

Rubrica is a distinguished provider of high-volume, pre-employment tests for customer service providers, including companies with internal call centers and business process outsourcers. Rubrica was established by a team of language professionals, each with decades of specialized expertise in language acquisition and assessment. Rubrica prides itself on its ability to identify the highest quality candidates by evaluating professional communication proficiency through the evaluation of language, empathy, and critical thinking skills. Their exams go beyond other employment assessments by including personalized feedback to document performance and make better hiring and training decisions. Rubrica’s products are ideal for any organization that wants to control hiring and training costs and that wants to distinguish itself by offering a superior customer service experience.