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RTC LEAGUE

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Everytime, Be Real-Time

Let's explore how RTC LEAGUE & TelEcho enable enterprise grade real-time communication and AI-driven voice automation.

In this meeting, we’ll understand your use case, current workflows, and communication challenges, and walk you through relevant solutions across WebRTC, AI voice agents, CRM integrations, and automation pipelines.

  • Min project size
    $10,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    50 - 249
  • Locations
    Lahore, Pakistan
  • Year founded
    Founded 2021

Overview by:

Reviewer avatar
Muhammad Usman Bashir
CTO | Founder About the Team

1 Locations

  • Lahore , Pakistan

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    Our Story

    RTC League was founded with a clear belief: communication should be instant, seamless, and without limits. As businesses struggled with latency, fragmentation, and rigid systems, our team set out to build real-time communication technology that actually works in production. Backed by engineers including two U.S. patent holders, we focus on creating reliable, scalable, and intelligent voice and video solutions. Today, RTC League powers enterprises with future-ready platforms that connect people. 

    Meet the Team

    Muhammad Usman Bashir

    Muhammad Usman BashirCTO | Founder

    Muhammad Usman Bashir (Mr. WebRTC) is CTO & Founder of RTC LEAGUE, a Forbes UK 40 Under 40 Tech Innovator and U.S. patent holder. A WebRTC and AI expert, he has led enterprise-scale deployments worldwide, including NHS England.

    What Sets Us Apart

    U.S. Patent-Backed Innovation

    Our team includes two U.S. patent holders, reflecting deep expertise in real-time communication and AI. We create proprietary, scalable technologies that set industry standards and drive innovation in enterprise-grade voice and video solutions.

    Global Industry Recognition

    Led by experts like Mr. WebRTC, recognized in "Forbes UK 40 Under 40" & recipient of the "WebRTC Excellence Award of Asia" at TECHNEXT. Our team has consulted for high-impact organizations including NHS England and 100+ global enterprises, demonstrating credibility, leadership and real-world impact.

    End-to-End Real-Time Expertise

    We design cross-platform WebRTC and AI solutions, including our flagship product "TelEcho", which integrates CRMs, agentic workflows, and knowledge systems. Our platforms automate communications, optimize latency, and deliver seamless, enterprise-ready voice and video experiences.

    Quick Facts

    4 years in business

    Team Breakdown

    Sales Team (10)
    Technical Team (25)
    Marketing Team (6)

    Tools and Technology

    Slack
    RingCentral
    Cloudflare
    Microsoft Azure
    Google Cloud Platform
    AWS
    Krisp.ai
    Kubernetes
    Docker
    Grafana
    Draw.io
    Figma

    Commonly Asked Questions

    At RTC League, our success is measured by the tangible business outcomes delivered to our clients through TelEcho and real-time communication solutions. Leveraging sub-second conversational latency, advanced noise cancellation, and emotion-aware AI, our platforms consistently enhance operational efficiency and customer experience. In enterprise deployments, including BPOs, telecoms, and large-scale contact centers, clients typically see: Up to 60% operational cost savings by automating repetitive voice workflows. 90% First Call Resolution (FCR), outperforming the industry average of 70–75%, leading to shorter calls and more satisfied customers. 30–50% reduction in Average Handling Time (AHT), thanks to AI-driven call optimization and intelligent workflow automation. Substantial improvement in customer experience metrics — CSAT, NPS, and service-level scores reach 99.99%+, reflecting superior engagement and minimal abandoned calls, even during peak hours. Technically, TelEcho and RTC League solutions maintain 99.99%+ reliability, uptime, and performance, while optimizing bandwidth to ensure that compromised network conditions do not degrade platform functionality. Our custom audio amplifier (8kHz–60kHz) and near-human voice quality provide high-fidelity interactions, and our 10% Word Error Rate (WER) ensures accurate speech recognition, surpassing the industry average of 15%. Intent recognition also reaches 99.99%+ accuracy, enabling AI agents to handle complex workflows confidently. Clients experience measurable ROI in both cost reduction and improved customer satisfaction, supported by rapid Plugin & Play integrations compared to typical 60-day deployments by others. Across industries, TelEcho’s automation and RTC League’s real-time solutions allow businesses to scale operations without increasing headcount, reduce latency, and deliver consistent, high-quality engagement. 100% of projects hit KPIs, powered by patent-backed innovation and enterprise-grade tech.

    At RTC League, our client onboarding process is designed to be structured, rapid, and outcome-driven, ensuring enterprises can start leveraging our TelEcho and real-time communication solutions quickly and effectively. 1. Discovery & Needs Assessment We start by understanding your business goals, workflows, and technology environment. This helps us tailor solutions across real-time communication, AI automation, CRM integration, and enterprise workflows. 2. Solution Design & Planning Our team develops a customized implementation plan, combining RTC League’s services with TelEcho’s AI-driven voice automation where relevant. We ensure seamless integration, scalability, and alignment with your objectives. 3. Deployment & Enablement For plug-and-play scenarios, we deliver rapid implementation. For clients with prebuilt solutions (e.g., LiveKit deployments), we optimize agents, improve latency, and orchestrate AI workflows to achieve enterprise-grade reliability. Training and documentation ensure your teams can confidently manage the system. 4. Go-Live & Continuous Support After launch, we continue to optimize workflows, provide strategic guidance, and ensure smooth performance. Our team acts as a partner, helping clients leverage RTC League’s suite of services and TelEcho’s AI capabilities to drive efficiency, engagement, and growth. This structured yet flexible process ensures clients can adopt real-time communication and AI solutions quickly, efficiently, and with measurable value, backed by a patent-holding, award-winning team.

    Yes, RTC League fully complies with all relevant industry and regional regulations. Our platform and processes adhere to ISO 27001, ISO 27701, SOC 2 Type 1 & Type 2, DORA, as well as privacy and security standards including HIPAA and GDPR. We prioritize data protection, secure operations, and regulatory compliance across all deployments to ensure that enterprises can trust our real-time communication and AI solutions.

    Locations (1)

    H 21, Mateen Fatima Road, Gulberg Lahore, Pakistan 54700

    76 - 100

    Contact RTC LEAGUE

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