Direct Marketing
Direct mail
Confidential
May - July 2026

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They’re great people, really smart, productive, and friendly."

Jul 29, 2026

Chief Digital Strategist, Brand Digital, Inc.

Scott Fasser

Advertising & marketing
Seattle, Washington
1-10 Employees
Online Review
Verified

RPM Direct Marketing executed a direct mail campaign for a digital marketing agency. The goal was to promote membership for a regional credit union, one of the client's end customers.

RPM Direct Marketing's efforts helped the client reduce their member acquisition cost by 18%. The team was well-organized and had great project management skills. They were very responsive and had great ideas to enhance the program. Overall, they were productive and friendly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Digital Strategist of Brand Digital, Inc.

Describe what your company does in a single sentence.

We are an AI native digital marketing and growth agency helping SMB's, startups and non-profits across industries to be found and generate business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RPM Direct Marketing to accomplish?

Direct Mail Marketing

SOLUTION

How did you find RPM Direct Marketing?

Referral
Other

Why did you select RPM Direct Marketing over others?

High ratings
Great culture fit
Good value for cost
Referred to me

How many teammates from RPM Direct Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RPM and Brand Digital partnered to build and execute an integrated online/offline campaign to promote membership for a regional credit union (one of Brand Digital's clients). We created a targeting, outreach, creative, measurement and optimization program that delivered direct mail, paid search, contextual display, email newsletter insert, targeted meta/instagram ads with a follow-on nurture email stream and re-targeting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lowered the clients MAC (member acquisition cost) from previous campaigns by 18%. The combination of digital and physical against a more refined targeting approach was a big win!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RPM was very well organized and had great project management. They were able to handle a lot of the details and schedule of the overall campaign while owning the direct mail side of the equation. Very responsive and had great ideas to enhance the program.

What was your primary form of communication with RPM Direct Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

They’re great people, really smart, productive, and friendly.

Are there any areas for improvement or something RPM Direct Marketing could have done differently?

I wish they did CTV. I'd like to add that into future mix.

RATINGS

5.0

Business Entity Name	Rappe Performance Marketing, LLC
Source	Washington Corporations and Charities Filing System
Jurisdiction of Formation	Washington
Date of Formation	April 25, 2008
Status	Active
Last Updated	August 1, 2026
ID	602826268

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	August 1, 2026

RPM Direct Marketing

Transform Your Direct Mail Marketing

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