Roots in Canada Immigration

BACKGROUND

Please describe your company and position.

I am the Minister of First-St. Andrew's United Church

Describe what your company does in a single sentence.

We are a religious community that provides worship services and spiritual care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roots in Canada Immigration to accomplish?

• Becoming Permanent Resident

SOLUTION

How did you find Roots in Canada Immigration?

Referral

Why did you select Roots in Canada Immigration over others?

• Great culture fit
• Referred to me
• Easy to work with and supportive

How many teammates from Roots in Canada Immigration were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Roots provided support and clarity at every step in the immigration process. They took care of the immigration portal changes, and they always made sure to inform me when they needed a document. They were patient with my questions and were able to successfully secure Permanent Residency for my entire family.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are now Permanent Residents thanks to their efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very punctual and consistent in their communication. While the process required patience, they were nothing but constant in their support

What was your primary form of communication with Roots in Canada Immigration?

Email or Messaging App

What did you find most impressive or unique about this company?

Personal touch and care

Are there any areas for improvement or something Roots in Canada Immigration could have done differently?

I wouldn't change anything about their services.