Root Creative

BACKGROUND

Please describe your company and your position there.

Owner, saltwater fishing lure manufacturer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Creative, and what were your goals?

They did a complete custom website.

SOLUTION

How did you select Root Creative and what were the deciding factors?

Found, Root Creative from Shopify Expert list. And decided to work with them after a great, first conference call.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Custom Web Design via Adobe XD, wire frames, PSD source files, custom development, store setup, theme customizations, product development, collection development, integration of Google Analytics & Enhanced Ecommerce, SEO setup, Google Search Console installation, Bing Webmaster Tools integration, Stripe integration.

How many people from the vendor's team worked with you, and what were their positions?

Martin, Sr. Web architect was who I worked with...and what a professional.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still going through promotional material...but I'm confident with my website venture. Very happy.

Describe their project management style, including communication tools and timelines.

Martin and I had weekly conference call meetings, where all questions were answered and tasks were given. It was a fun learning experience for me...and enjoyed Martin's calmest...very professional.

What did you find most impressive or unique about this company?

Found the weekly meetings helped both of us complete tasks, before next meeting...seemed to push me/us along to completion. The professional weekly meetings and fast email response to questions made this a fun experience.

Are there any areas for improvement or something they could have done differently?

Not one thing they need to change...well oiled machine in my view.