Root Codex

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Specialist of Ramdon

Describe what your company does in a single sentence.

Ramdon Ltd is a company based in Malta that provides a variety of certified disposable industrial gases as well as devices that complement their qualities for B2B clients in the Horeca sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Root Codex to accomplish?

• Website Design and Development
• Multilingual functionality
• Project Management + Hosting

SOLUTION

How many teammates from Root Codex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Main web developer and technical partner since the start of our company, looking after multiple websites, multiple projects, including several multilingual sites. His scope covers the full lifecycle of our web presence, from initial design and build to ongoing maintenance and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Overall positive impact on our online presence. Our multilingual sites have stayed consistently reliable and secure, and any technical issues are resolved quickly. As the company has grown, our sites have scaled smoothly alongside it, supporting new updates smoothly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're extremely responsive to our needs. Whether it’s an urgent fix or a planned project, we always hear back quickly. They are also very patient, taking the time to understand what we need and explaining things clearly, so we always know where things stand.

What was your primary form of communication with Root Codex?

Email or Messaging App

What did you find most impressive or unique about this company?

Continuity. Fabio covers everything we need, from design and development to hosting and technical support, so we never have to coordinate between different providers. Having worked with us since the very beginning, he knows our business, which makes every request faster and easier.

Are there any areas for improvement or something Root Codex could have done differently?

Any small issues along the way have always been handled quickly and openly.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a casino affiliation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Root Codex?

We needed support for our technical development needs within the highly competitive gaming and iGaming industry. Our primary objectives were to develop and maintain scalable, high-performance web solutions, improve the reliability and efficiency of our platforms, and accelerate the delivery of new features and projects.

Given the fast-paced nature of our business, we needed a dependable development partner capable of understanding our technical requirements, delivering quality work within tight deadlines, and adapting quickly to changing business priorities. Root Codex was brought in to complement our internal development capabilities and help us scale our operations without compromising on quality or performance.

SOLUTION

What was the scope of their involvement?

Root Codex supports us with the development, maintenance, and ongoing improvement of our casino affiliate websites. Their scope of work includes WordPress development, custom functionality, third-party integrations, performance optimization, and resolving technical issues across our platforms.The main deliverables include developing and enhancing website features, implementing design and functionality requirements, improving site performance and stability, and providing ongoing technical support. 

They also work closely with our internal teams to ensure projects are delivered efficiently and aligned with our business objectives.

What is the team composition?

We work with 6-10 teammates from Root Codex.

How did you come to work with Root Codex?

We found them through a referral. We chose them because their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in October 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Root Codex's work has supported our operational requirements, improved platform functionality, and helped us meet our development objectives. We value improvements in site speed and project delivery times, and they're very good at both.

How did Root Codex perform from a project management standpoint?

We communicate via virtual meetings, emails, and messaging apps. They deliver on time.

What did you find most impressive about them?

What stands out the most about Root Codex is their flexibility, responsiveness, and ability to adapt to our evolving business requirements. They demonstrate a solid understanding of our technical needs and work effectively alongside our internal teams. Their pragmatic approach to problem-solving, willingness to take ownership of tasks, and commitment to delivering quality work make them a reliable development partner.

Are there any areas they could improve?

No, we have regular update meetings, so if anything gets off course, we address it immediately.

BACKGROUND

I am the Owner of Augusta Free Press LLC

News website based in Virginia, USA

OPPORTUNITY / CHALLENGE

• Website development services
• Hosting website and keeping plugins up to date

SOLUTION

Other

Referred to me

2-5 Employees

The Root Codex team has exceeded our expectations. We worked with them to move our large news website from one server to a custom server managed by their team. They also worked with our staff on website development services.

RESULTS & FEEDBACK

Our website has had zero downtime since we moved our site to the server they put together for us. They have also provided extra services at no cost including tracking information in Google Analytics for advertisers. 

The Root Codex team responds within one business day to emails with questions. They communicate with us regularly with updates they make to our website, plugins, etc. We worked with them on several website development projects, and all were done on time with regular updates and communication.

• Virtual Meeting
• Email or Messaging App

Fabio Zammit's background in SEO and news has proved to be a real asset to our company's ongoing needs and development. On our first virtual meeting, he came with suggestions and ideas for improvement above and beyond things we were looking to accomplish.

We have absolutely zero complaints about working with the Root Codex team.

BACKGROUND

I am the Manager of The Model Shop Co Ltd

The Model Shop is one of Malta’s leading toy retailers, established in 1983, operating nine retail outlets across Malta and Gozo, together with a growing e-commerce platform.

OPPORTUNITY / CHALLENGE

• The Model Shop Website

SOLUTION

Referral

Other

2-5 Employees

Rootcodex has been our technology partner for approximately five years, primarily responsible for the development, maintenance, and ongoing improvement of our e-commerce website. Their scope of work includes website development, implementing new features and functionalities, system integrations, troubleshooting, and providing ongoing technical support. Over the years, they have helped us continuously improve our online platform, adapting it to our evolving business needs and supporting our e-commerce growth.

RESULTS & FEEDBACK

The collaboration has resulted in continuous improvements to our website’s user experience (UX) and user interface (UI), contributing to a smoother shopping journey and improved online sales performance. Key improvements include enhanced search functionality, simplified website navigation, the removal of outdated plugins, and ongoing technical upgrades to improve performance, stability, and usability. These improvements have helped us maintain a more efficient, reliable, and customer-friendly e-commerce platform, supporting our continued online growth.

Rootcodex has consistently demonstrated good project management, delivering work within agreed timelines and responding promptly to our needs. Communication has always been clear and efficient, with Fabio remaining accessible and proactive in addressing any issues or requests.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What truly sets Rootcodex apart is Fabio himself. His dedication, technical expertise, and genuine commitment to our business are exceptional. Over the past five years, Fabio has become much more than a service provider; he feels like an extension of our own team. What I appreciate most is his ability to understand our business, anticipate our needs, and consistently find solutions, even when faced with complex challenges.

He doesn't simply complete tasks; he genuinely cares about the outcome and takes pride in delivering the best possible results. His approachability, patience, and willingness to go the extra mile have made working with him an absolute pleasure. It is rare to find someone who combines such strong technical knowledge with this level of personal commitment and reliability.

After five years of working together, I can confidently say that Fabio and Rootcodex have earned our complete trust. I genuinely couldn't recommend them highly enough.

After five years of working together, there are very few areas where I feel Rootcodex could have done things differently. As with any ongoing development project, there is always room to further improve processes and efficiency, but any challenges we have encountered have been handled professionally and constructively. Overall, we are extremely satisfied with the service and the relationship we have built.

BACKGROUND

Please describe your company and your position there.

Owner of Freediving school. I run courses, coaching and freediving safari's.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex, and what were your goals?

My website was outdated. Root Codex was recommended by an SEO professional, given the technicalities that were needed in order for better ranking and increased traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

Root Code was recommended by a highly competent digital marketer. The skills of Root Codex were needed for the technicalities of the development of the website on Wordpress

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Set up of Wordpress, proper structure optimised for SEO and performance, fully mobile responsive, structure data, breadcrumbs, multilingual site, forms, cookie policy, social links, FAQ's, Sitemap, Trip advisor widget, locations map with interactive google maps, videos embedded with Youtube & fast hosting

How many people from the vendor's team worked with you, and what were their positions?

I was dealing with one person, Fabio (Owner of Root codex)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching, the site ranked very quickly on google. Had it not been launched and developed with Root Codex, I would have had a troubling 2021. Traffic increased significantally.

Describe their project management style, including communication tools and timeliness.

Fabio would be in contact pretty much all the time and keep me updated. He would let me know with any issues via email and inform me of work-arounds which they always managed to achieve.

What did you find most impressive or unique about this company?

The team members are very professional, and they are extremely capable developers. Fabio is very patient, always explaining things in a simple way. During the project, he would answer any question immediately.

Are there any areas for improvement or something they could have done differently?

All good.

BACKGROUND

Please describe your company and your position there.

The co-founder of an affiliate business with a focus on performance marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex?

Support our clients by providing them with a highly converting landing page focus on the iGaming industry with is core purpose being speed and optimisations.

SOLUTION

How did you select this vendor and what were the deciding factors?

Having worked with Root Codex in the past and the level of professionalism and domain knowledge within the affiliate space made it an easy and natural selection since root codex seemed best equipped to meet our requirements whilst also having speed and structure always top of mind.

Describe the project in detail and walk through their service package.

The service provided was highly collaborative and focused on providing myself and the team with an intuitive to use CMS with all the features we required to allow us to manage content and deals with ease whilst also adding layers of functionality on top to allow us to scale and manage our partners offers with ease.

How many resources from the vendor's team worked with you, and what were their positions?

Their CTO and founder was our main POC and he handheld us through the process providing us with suggestions and optimisations along the way.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was refreshingly better than what we initially intended to have and as a result and the team and extremely happy with the end product we are now working with. We also aim to add additional features to help grow and mature the product further.

How effective was the workflow between your team and theirs?

The communication was easy and seamless.

What did you find most impressive or unique about this company?

The agile method with which they approached the project allowed us to go to market faster then initially anticipated.

Are there any areas for improvement or something they could have done differently?

Not really pretty much in line with what we where after.

BACKGROUND

Please describe your company and your position there.

We are Yellow, Maltas largest online listing database in Malta.I am a member of the executive board for Yellow and my duties include management of systems and new product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex, and what were your goals?

We have hired Root Codex to develop a widget that displays products for every customer listing

SOLUTION

How did you select this vendor and what were the deciding factors?

Having known and worked with the team at Root Codex for quite a number of years, my mind was rest assured that this project will be delivered to specification and on time

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Product Widget consists of a react.js application and connects to Wordpress API and displays products to a customers landing page.

The user is able to enquire on a products whilst our customers are notified by SMS and email about the user enquiry. Notifications are sent using a third party mailing system.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with 1 resource

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This deliverable is the first of a number of deliverables and will form part of the building blocks of our oncoming tech roadmap. The project was delivered on time, fully scalable and loosely coupled to our platform.

Describe their project management style, including communication tools and timeliness.

We have been working together for quite a while, so communication is very effective between myself and RC. We now how to get a job done with little talk and streamlined work and processes.

What did you find most impressive or unique about this company?

I have direct access to the team at Root Codex and this makes our communication flawless.

Are there any areas for improvement or something they could have done differently?

Very happy overall and have nothing much can be added.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Gambling Deals, a UK-focused deal comparison website for the gambling industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Root Codex?

We needed a website to which we can easily upload content. We also wanted the frontend to have a top-notch user experience, clear traffic conversion opportunities, and great SEO performance.

SOLUTION

What was the scope of their involvement?

Root Codex understood what needed from the project from our initial brief. The team dug into our product’s unique selling benefit (USB) and what we wanted to offer our users. They showed an excellent understanding of our needs and articulated the deliverables and variables required as clearly as possible. 

The team produced a variety of wireframes based on different ideas we presented them. After that, Root Codex built a full website in WordPress using plugins and a customized software solution. When we upload content—whether it’s video, image, or text content—the software will style it for us before posting.

What is the team composition?

We have a primary point of contact. Three people work on the project behind the scenes.

How did you come to work with Root Codex?

Root Codex came recommended from an industry contact who spoke highly of them. Because of their experience in producing similar solutions to past clients, we felt that Root Codex could deliver a deals comparison site.

How much have you invested with them?

We’ve spent $15,000–$20,000.

What is the status of this engagement?

We started working together in December 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project’s main deliverable was an attractive website optimized for solid user experience. The site is now converting leads to our initial product offering. We’re still working with Root Codex.

How did Root Codex perform from a project management standpoint?

We have one contact, and he's very responsive and communicative. We talk via phone calls and email.

What did you find most impressive about them?

Root Codex goes above and beyond to deliver what they say they would within the timeframe they commit to. 

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

I don’t have any advice.

BACKGROUND

Please describe your company and your position there.

I'm the human resources director of Goodbye Kansas Holding. The holding company is the parent company of Goodbye Kansas Studios, Goodbye Kansas Game Invest, and Infinite Entertainment. We offer uniquely integrated services for all visual mediums.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex?

We hired Root Codex to design and build a WordPress site for us to spread information about our upcoming headquarters move. We have 150 employees in our offices that all need the same information. We also wanted our offices in Hamburg, London, and Los Angeles to feel like a part of the move and know what was happening. We do not have web designers internally, so we decided to outsource this job.

What were your goals for this project?

The goals were to build a site that could spread information about the new office. We wanted to create engagement and a buzz around it.

SOLUTION

How did you select this vendor?

I heard about Root Codex from former colleagues and got a good impression from our first meeting with the vendors. It was a plus that they were able to meet our very short deadline.

Describe the project in detail.

We first met for a discovery session where Root Codex listened to our needs. Already within a week, they had seven design suggestions for us to look at. When we selected our favorite, they started working.

After this, we sent over our brand guidelines, our initial text, and a few pictures we wanted on the site. Root Codex presented us with the product, made suggestions on its design and UI improvements, and helped us categorize our site. The team also found solutions to our login requirements and made suggestions on tools for measuring engagement on the site.

What was the team composition?

We have only been in contact with our project manager Fabio (Director, Root Codex). It’s been a very seamless experience. We don't know what other resources he has used within his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It´s too early to say, as the site went live just a week ago. However, so far we have received very good feedback on the look and feel of it. We’re also publishing more information as we go.

How effective was the workflow between your team and theirs?

Fabio was very easy to work with and kept us updated on his progress along the way. It was very clear when we could expect deliveries of different stages or when his team needed something from us. They were also very careful with our time and worked around our schedules.

What did you find most impressive about this company?

Their knowledge and design skills are impressive. They delivered on time according to their promises. They presented solutions we had not thought about ourselves. 

Are there any areas for improvement?

In this project, I don't think they could have done anything differently. We are very happy with the speed, delivery, and customer focus from Root Codex.

BACKGROUND

Please describe your company and position.

I am a department manager at Atlas Insurance PCC Ltd

Describe what your company does in a single sentence.

Insurance company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Root Codex to accomplish?

• Improve Website Performance and User Experience
• Enhance Website Functionality and Lead Generation
• Ensure Security, Compliance and Website Management

SOLUTION

How did you find Root Codex?

Referral

Why did you select Root Codex over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Root Codex was responsible for the ongoing development, maintenance, security and technical support of the Atlas Insurance website, ensuring it remained functional, secure, reliable and user-friendly. The scope of work included website enhancements, implementation of new features and functionalities, WordPress and plugin updates, troubleshooting technical issues, website performance optimisation and security improvements. Key deliverables included:

- Ongoing website maintenance, updates and bug fixes.

- Development and implementation of new website features and improvements. - Website security updates and vulnerability management.

- Website speed, performance and stability optimisation.

- Technical support and troubleshooting, including resolving website downtime and server-related issues.

- Management of WordPress plugins and third-party integrations.

- Improvements to the overall website functionality and user experience.

- Support with cookie consent management and GDPR-related technical requirements.

The overall objective was to maintain a secure, efficient and reliable website while supporting the company's evolving digital marketing and business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The ongoing collaboration with Root Codex has contributed to improvements in the website's functionality, security, performance and overall user experience. Key outcomes include:

• Regular website maintenance and updates to ensure continued functionality.
• Implementation of new website features and enhancements to support business and marketing requirements.
• Identification and resolution of technical issues, bugs and security vulnerabilities.
• Improvements to website performance and optimisation.
• Ongoing technical support to address website issues and minimise disruptions.
• Continued improvements to website usability and third-party integrations.
•  Support in maintaining GDPR compliance and cookie consent functionality.
• Overall, the collaboration has supported the continuous development and maintenance of the Atlas Insurance website, ensuring it remains aligned with business needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Root Codex has demonstrated excellent project management throughout our ongoing collaboration. Tasks and deliverables are managed efficiently and completed within agreed timelines. They are responsive, flexible and accommodating to our needs, particularly when urgent requests or unexpected technical issues arise. Communication is clear and consistent, and they are always willing to provide guidance, suggest solutions and address any concerns. Overall, we are very satisfied with their professionalism, reliability and commitment to supporting our website and business needs.

What was your primary form of communication with Root Codex?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Root Codex is their open communication, transparency and willingness to go the extra mile. They are always approachable, responsive and honest in their communication, making the collaboration smooth and straightforward. They consistently deliver on their commitments and are always willing to provide additional support whenever needed, often going above and beyond to help us find the best solutions.

Are there any areas for improvement or something Root Codex could have done differently?

At this stage, we do not have any significant areas for improvement to highlight. We are very satisfied with the level of service, communication and support provided by Root Codex. They are always receptive to feedback, proactive in finding solutions and willing to go the extra mile to meet our needs. We look forward to continuing our positive collaboration.