Root Codex

BACKGROUND

I am the Owner of Augusta Free Press LLC

News website based in Virginia, USA

OPPORTUNITY / CHALLENGE

• Website development services
• Hosting website and keeping plugins up to date

SOLUTION

Other

Referred to me

2-5 Employees

The Root Codex team has exceeded our expectations. We worked with them to move our large news website from one server to a custom server managed by their team. They also worked with our staff on website development services.

RESULTS & FEEDBACK

Our website has had zero downtime since we moved our site to the server they put together for us. They have also provided extra services at no cost including tracking information in Google Analytics for advertisers. 

The Root Codex team responds within one business day to emails with questions. They communicate with us regularly with updates they make to our website, plugins, etc. We worked with them on several website development projects, and all were done on time with regular updates and communication.

• Virtual Meeting
• Email or Messaging App

Fabio Zammit's background in SEO and news has proved to be a real asset to our company's ongoing needs and development. On our first virtual meeting, he came with suggestions and ideas for improvement above and beyond things we were looking to accomplish.

We have absolutely zero complaints about working with the Root Codex team.

BACKGROUND

I am the Manager of The Model Shop Co Ltd

The Model Shop is one of Malta’s leading toy retailers, established in 1983, operating nine retail outlets across Malta and Gozo, together with a growing e-commerce platform.

OPPORTUNITY / CHALLENGE

• The Model Shop Website

SOLUTION

Referral

Other

2-5 Employees

Rootcodex has been our technology partner for approximately five years, primarily responsible for the development, maintenance, and ongoing improvement of our e-commerce website. Their scope of work includes website development, implementing new features and functionalities, system integrations, troubleshooting, and providing ongoing technical support. Over the years, they have helped us continuously improve our online platform, adapting it to our evolving business needs and supporting our e-commerce growth.

RESULTS & FEEDBACK

The collaboration has resulted in continuous improvements to our website’s user experience (UX) and user interface (UI), contributing to a smoother shopping journey and improved online sales performance. Key improvements include enhanced search functionality, simplified website navigation, the removal of outdated plugins, and ongoing technical upgrades to improve performance, stability, and usability. These improvements have helped us maintain a more efficient, reliable, and customer-friendly e-commerce platform, supporting our continued online growth.

Rootcodex has consistently demonstrated good project management, delivering work within agreed timelines and responding promptly to our needs. Communication has always been clear and efficient, with Fabio remaining accessible and proactive in addressing any issues or requests.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What truly sets Rootcodex apart is Fabio himself. His dedication, technical expertise, and genuine commitment to our business are exceptional. Over the past five years, Fabio has become much more than a service provider; he feels like an extension of our own team. What I appreciate most is his ability to understand our business, anticipate our needs, and consistently find solutions, even when faced with complex challenges.

He doesn't simply complete tasks; he genuinely cares about the outcome and takes pride in delivering the best possible results. His approachability, patience, and willingness to go the extra mile have made working with him an absolute pleasure. It is rare to find someone who combines such strong technical knowledge with this level of personal commitment and reliability.

After five years of working together, I can confidently say that Fabio and Rootcodex have earned our complete trust. I genuinely couldn't recommend them highly enough.

After five years of working together, there are very few areas where I feel Rootcodex could have done things differently. As with any ongoing development project, there is always room to further improve processes and efficiency, but any challenges we have encountered have been handled professionally and constructively. Overall, we are extremely satisfied with the service and the relationship we have built.

BACKGROUND

Please describe your company and your position there.

Owner of Freediving school. I run courses, coaching and freediving safari's.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex, and what were your goals?

My website was outdated. Root Codex was recommended by an SEO professional, given the technicalities that were needed in order for better ranking and increased traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

Root Code was recommended by a highly competent digital marketer. The skills of Root Codex were needed for the technicalities of the development of the website on Wordpress

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Set up of Wordpress, proper structure optimised for SEO and performance, fully mobile responsive, structure data, breadcrumbs, multilingual site, forms, cookie policy, social links, FAQ's, Sitemap, Trip advisor widget, locations map with interactive google maps, videos embedded with Youtube & fast hosting

How many people from the vendor's team worked with you, and what were their positions?

I was dealing with one person, Fabio (Owner of Root codex)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching, the site ranked very quickly on google. Had it not been launched and developed with Root Codex, I would have had a troubling 2021. Traffic increased significantally.

Describe their project management style, including communication tools and timeliness.

Fabio would be in contact pretty much all the time and keep me updated. He would let me know with any issues via email and inform me of work-arounds which they always managed to achieve.

What did you find most impressive or unique about this company?

The team members are very professional, and they are extremely capable developers. Fabio is very patient, always explaining things in a simple way. During the project, he would answer any question immediately.

Are there any areas for improvement or something they could have done differently?

All good.

BACKGROUND

Please describe your company and your position there.

The co-founder of an affiliate business with a focus on performance marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex?

Support our clients by providing them with a highly converting landing page focus on the iGaming industry with is core purpose being speed and optimisations.

SOLUTION

How did you select this vendor and what were the deciding factors?

Having worked with Root Codex in the past and the level of professionalism and domain knowledge within the affiliate space made it an easy and natural selection since root codex seemed best equipped to meet our requirements whilst also having speed and structure always top of mind.

Describe the project in detail and walk through their service package.

The service provided was highly collaborative and focused on providing myself and the team with an intuitive to use CMS with all the features we required to allow us to manage content and deals with ease whilst also adding layers of functionality on top to allow us to scale and manage our partners offers with ease.

How many resources from the vendor's team worked with you, and what were their positions?

Their CTO and founder was our main POC and he handheld us through the process providing us with suggestions and optimisations along the way.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was refreshingly better than what we initially intended to have and as a result and the team and extremely happy with the end product we are now working with. We also aim to add additional features to help grow and mature the product further.

How effective was the workflow between your team and theirs?

The communication was easy and seamless.

What did you find most impressive or unique about this company?

The agile method with which they approached the project allowed us to go to market faster then initially anticipated.

Are there any areas for improvement or something they could have done differently?

Not really pretty much in line with what we where after.

BACKGROUND

Please describe your company and your position there.

We are Yellow, Maltas largest online listing database in Malta.I am a member of the executive board for Yellow and my duties include management of systems and new product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex, and what were your goals?

We have hired Root Codex to develop a widget that displays products for every customer listing

SOLUTION

How did you select this vendor and what were the deciding factors?

Having known and worked with the team at Root Codex for quite a number of years, my mind was rest assured that this project will be delivered to specification and on time

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Product Widget consists of a react.js application and connects to Wordpress API and displays products to a customers landing page.

The user is able to enquire on a products whilst our customers are notified by SMS and email about the user enquiry. Notifications are sent using a third party mailing system.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with 1 resource

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This deliverable is the first of a number of deliverables and will form part of the building blocks of our oncoming tech roadmap. The project was delivered on time, fully scalable and loosely coupled to our platform.

Describe their project management style, including communication tools and timeliness.

We have been working together for quite a while, so communication is very effective between myself and RC. We now how to get a job done with little talk and streamlined work and processes.

What did you find most impressive or unique about this company?

I have direct access to the team at Root Codex and this makes our communication flawless.

Are there any areas for improvement or something they could have done differently?

Very happy overall and have nothing much can be added.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Gambling Deals, a UK-focused deal comparison website for the gambling industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Root Codex?

We needed a website to which we can easily upload content. We also wanted the frontend to have a top-notch user experience, clear traffic conversion opportunities, and great SEO performance.

SOLUTION

What was the scope of their involvement?

Root Codex understood what needed from the project from our initial brief. The team dug into our product’s unique selling benefit (USB) and what we wanted to offer our users. They showed an excellent understanding of our needs and articulated the deliverables and variables required as clearly as possible. 

The team produced a variety of wireframes based on different ideas we presented them. After that, Root Codex built a full website in WordPress using plugins and a customized software solution. When we upload content—whether it’s video, image, or text content—the software will style it for us before posting.

What is the team composition?

We have a primary point of contact. Three people work on the project behind the scenes.

How did you come to work with Root Codex?

Root Codex came recommended from an industry contact who spoke highly of them. Because of their experience in producing similar solutions to past clients, we felt that Root Codex could deliver a deals comparison site.

How much have you invested with them?

We’ve spent $15,000–$20,000.

What is the status of this engagement?

We started working together in December 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project’s main deliverable was an attractive website optimized for solid user experience. The site is now converting leads to our initial product offering. We’re still working with Root Codex.

How did Root Codex perform from a project management standpoint?

We have one contact, and he's very responsive and communicative. We talk via phone calls and email.

What did you find most impressive about them?

Root Codex goes above and beyond to deliver what they say they would within the timeframe they commit to. 

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

I don’t have any advice.

BACKGROUND

Please describe your company and your position there.

I'm the human resources director of Goodbye Kansas Holding. The holding company is the parent company of Goodbye Kansas Studios, Goodbye Kansas Game Invest, and Infinite Entertainment. We offer uniquely integrated services for all visual mediums.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex?

We hired Root Codex to design and build a WordPress site for us to spread information about our upcoming headquarters move. We have 150 employees in our offices that all need the same information. We also wanted our offices in Hamburg, London, and Los Angeles to feel like a part of the move and know what was happening. We do not have web designers internally, so we decided to outsource this job.

What were your goals for this project?

The goals were to build a site that could spread information about the new office. We wanted to create engagement and a buzz around it.

SOLUTION

How did you select this vendor?

I heard about Root Codex from former colleagues and got a good impression from our first meeting with the vendors. It was a plus that they were able to meet our very short deadline.

Describe the project in detail.

We first met for a discovery session where Root Codex listened to our needs. Already within a week, they had seven design suggestions for us to look at. When we selected our favorite, they started working.

After this, we sent over our brand guidelines, our initial text, and a few pictures we wanted on the site. Root Codex presented us with the product, made suggestions on its design and UI improvements, and helped us categorize our site. The team also found solutions to our login requirements and made suggestions on tools for measuring engagement on the site.

What was the team composition?

We have only been in contact with our project manager Fabio (Director, Root Codex). It’s been a very seamless experience. We don't know what other resources he has used within his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It´s too early to say, as the site went live just a week ago. However, so far we have received very good feedback on the look and feel of it. We’re also publishing more information as we go.

How effective was the workflow between your team and theirs?

Fabio was very easy to work with and kept us updated on his progress along the way. It was very clear when we could expect deliveries of different stages or when his team needed something from us. They were also very careful with our time and worked around our schedules.

What did you find most impressive about this company?

Their knowledge and design skills are impressive. They delivered on time according to their promises. They presented solutions we had not thought about ourselves. 

Are there any areas for improvement?

In this project, I don't think they could have done anything differently. We are very happy with the speed, delivery, and customer focus from Root Codex.

BACKGROUND

Please describe your company and position.

 I am the Owner of a gambling company 

Describe what your company does in a single sentence.

We work in all things igaming!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Root Codex to accomplish?

• Website Design
• Developer Advice
• Cryptocurrency Consultation & Advice

SOLUTION

How did you find Root Codex?

Referral

Why did you select Root Codex over others?

• Referred to me
• Company values aligned

How many teammates from Root Codex were assigned to this project?

I think we must've had hundreds over the yeras!

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked on various different projects over the years! It would take far too long to list them all to be honest!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The websites are up and running and make us look much more professional!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes absolutely! They always nail the deadline!

What was your primary form of communication with Root Codex?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Fabio, the founder, is an amazing guy! An absolute pleasure to know him.

Are there any areas for improvement or something Root Codex could have done differently?

No never!

BACKGROUND

Please describe your company and your position there.

I am currently the Chief Product Officer for Finixio Ltd which is an advertising company within the crypto and gambling spheres

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex, and what were your goals?

Root Codex has been hired for a multitude of different projects from wordpress sites, to decentralised exchanges for crypto, reactjs web apps amongst others

SOLUTION

How did you select this vendor and what were the deciding factors?

The vendor was selected based on competency and overall cost. Very competitive prices with very knowledgable people

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting, things where explained, after that we worked using an agile methodology with slack for comms

How many people from the vendor's team worked with you, and what were their positions?

5, different from web dev, design and qa

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

deliverables were always on time and with the highest of quality

Describe their project management style, including communication tools and timeliness.

They demonstrate a very fluent project management style. Things were done on time, and they even worked overtime and weekends if we had unforeseen circumstances

What did you find most impressive or unique about this company?

the culture and attitude was very good

Are there any areas for improvement or something they could have done differently?

not much no.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a digital agency specializing in SEO and content marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Root Codex?

We hired them to create internal tools and processes for keyword research.

What were your goals for this project?

Our goal was to make our keyword research more effective and accurate. We also wanted to have a better UI.

SOLUTION

How did you select this vendor?

I’ve worked with Root Codex in the past.

Describe the project and the services they provided in detail.

Initially, Root Codex specified the tool and built the platform, creating a UI that’s easier and more fun to use. They continue to enhance its features and improve our work process.

What was the team composition?

We’re working with a project manager and a coder.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We now do keyword research faster and with higher accuracy.

How was project management arranged and how effective was it?

We’ve had to do a lot of changes because we learned as the project progressed. It’s not a problem though since Root Codex is good at improvising.  

What did you find most impressive about this company?

I’m impressed with their business understanding. Root Codex knows how to connect the user with a solution.

Are there any areas for improvement?

No, I don’t think so.