Revaya

BACKGROUND

Please describe your company and position.

I am the Director of Synapse Consulting Group

Describe what your company does in a single sentence.

We are a full-service Shopify consulting firm specializing in implementation and scalability. We also offer comprehensive evaluation and implementation of growth strategies to further your online presence. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revaya to accomplish?

• Hire support staff for clients
• Allow client to scale operations

SOLUTION

How did you find Revaya?

• Referral
• Clutch Site

Why did you select Revaya over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Revaya were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with this company to recruit virtual assistants has been a game changer for our business. They took the time to understand our needs and matched us with skilled, reliable VAs who have quickly become an integral part of our daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From customer service and order management to data entry, product listings, and administrative support, the assistants have helped streamline countless tasks that once took up valuable time. The result has been increased efficiency, happier customers, and a measurable improvement in our ability to scale profitably.

What was your primary form of communication with Revaya?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly stands out is the return on investment — the level of professionalism, responsiveness, and training their team provides far exceeds expectations. It’s rare to find a partner so focused on helping businesses grow sustainably.

I highly recommend their services to any business owner looking to delegate effectively, improve workflow efficiency, and focus on growth instead of day-to-day busywork.

Are there any areas for improvement or something Revaya could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a department director of Badgley Mischka

Describe what your company does in a single sentence.

Evening wear and accessories brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revaya to accomplish?

• Hire offshore help
• Save money on payroll
• Screen candidates for the roles we were hiring for

SOLUTION

How did you find Revaya?

Referral

Why did you select Revaya over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Revaya were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Apparel Technical Designer / Apparel Production AssistantE-Commerce Graphic DesignerApparel Sales Assistant

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We hired three great employees from Revaya. From technical apperal designer to e-comm specialist, all three were absolutely fantastic. All hires seem to be very highly vetted, our production assistant has been a huge help and knew exactly what to do with very minimal management. I think the cost savings and a quick hiring process has been huge for us too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick hiring process, very communicative. Tons of checkins and followups to make sure the candidates are a right fit and super easy flexible onboarding 

What was your primary form of communication with Revaya?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How attentive and involved they are

Are there any areas for improvement or something Revaya could have done differently?

Everything worked great for us