The Retail Automation

BACKGROUND

Please describe your company and position.

I am the Owner of HD Aesthetic Wellness

Describe what your company does in a single sentence.

HD Aesthetic Wellness offers aesthetic and wellness treatments including Botox, dermal fillers, microneedling, PRP, laser hair removal, IV hydration, chemical peels, RF microneedling, skincare products, and weight management services. The clinic focuses on customized treatment plans designed around each client’s goals and skin concerns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Retail Automation to accomplish?

• Website Design Upgrade
• Online Booking Setup
• Service Page Development

SOLUTION

How did you find The Retail Automation?

Online Search

Why did you select The Retail Automation over others?

Good value for cost

How many teammates from The Retail Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Retail Automation handled the complete website development for HD Aesthetic Wellness, including layout design, mobile responsiveness, service pages, booking integration, contact forms, and content organization. They also helped structure the website around the clinic’s treatments like Botox, fillers, IV hydration, laser services, and skincare so visitors could easily understand the services and book appointments online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website made it easier for clients to view services, submit inquiries, and schedule consultations online. We noticed better engagement on service pages, more direct appointment requests, and smoother communication with new clients after the launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They stayed in touch throughout the project, shared updates regularly, and completed the work within the expected timeline. Any edits or changes we requested were handled quickly, especially during the final review stages before the website went live.

What was your primary form of communication with The Retail Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understood how to present aesthetic and wellness services in a way that felt easy for visitors to navigate. The booking flow and service structure matched exactly what we wanted for our clients.

Are there any areas for improvement or something The Retail Automation could have done differently?

The overall experience was smooth. More guidance on post-launch SEO and marketing recommendations would have been helpful after the website was completed.