Reputation Arm

BACKGROUND

Please describe your company and position.

I am the CEO of Mr. Sandless Wood Floor Refinishing

Describe what your company does in a single sentence.

Mr. Sandless wood floor refinishing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Arm to accomplish?

• Contol all locations Google Business Listings
• Optimize all locations wtih all the correct information and mapping

SOLUTION

How did you find Reputation Arm?

Referral

Why did you select Reputation Arm over others?

• High ratings
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Managing Google Business Profiles can be daunting, especially for entire brands. With multiple locations trying to make this great tool work for them, in many cases, it ends up being an online mess, with incorrect names, hours, map listings and even descriptions. Want to end that nightmare? Sign on with Reputation Arm. Our locations were a tough bunch to get on board with this, but Reputation Arm kept at it until even location was under our control with uniform photos, listings, descriptions, services and so much more. What a relief it has been to get this uniform across the brand. I highly recommend Reputation Arm for all businesses who want to get more out of their Google listings. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All locations now have optimized Google Business Profiles 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management was excellent with steady stream of updates. 

What was your primary form of communication with Reputation Arm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They delivered what they promised!

Are there any areas for improvement or something Reputation Arm could have done differently?

None