Looking to Build a High-Performing Remote Team Without the Headaches?
At Remote Staff, we don’t just help you fill roles—we help you build long-term capacity with dependable, high-caliber Filipino professionals.
Since 2007, we’ve empowered over 6,000 global businesses, especially small to mid-sized enterprises, to scale efficiently and sustainably—by connecting them with pre-vetted remote talent in the Philippines.
Whether you need a virtual assistant, a digital marketer, customer service specialist, an experienced bookkeeper, or a savvy software developer, our proven process ensures you hire with confidence—quickly and compliantly.
We’re so good in hiring these roles:
Software Developers
Web Developers, UI and UX
Creatives
Lead Generation and Appointment Setters
Digital Marketers (Paid Ads, Social Media, SEO, Email Marketing)
Talent Sourcing, Recruitment and Custom Role Matching
Employer of Record (EOR) in the Philippines
Why Partner with Remote Staff?
✅ Hire for Reliability, Not Just Availability We take a people-first, long-term approach to remote staffing. We don’t just match resumes—we match the right people to your gaps, culture and goals.
🇵🇭 Deep Expertise as World Class Talent With over 17years of on-the-ground experience, we understand the local talent market, cultural nuances, and work ethic like no one else. Our staff have world class experience and are always ready on Day 1.
📈 Proven Success Across 6,000+ Placements From startups to established SMEs, our clients trust us to find remote professionals who stick—and contribute meaningfully from day one.
The result? Remote staffing that’s not only cost-effective—but also strategic, scalable, and sustainable.
Ready to meet your ideal remote hire?
Let’s fast-track your request.Request a Call Back and discover how easy it is to build your offshore team.
Remote Staff offers competitive pricing, fitting various budgets, as noted by clients. Notable investments include $53,000 for ongoing social media management. Clients appreciate the value for cost, with effective project management and positive outcomes across diverse projects.
Remote Staff's commitment to ethical employment practices and alignment with client values is highly appreciated. This shared ethos strengthens partnerships and fosters trust and collaboration.
Impressive Social Media Management
Remote Staff effectively manages social media accounts, resulting in increased followers and bookings for clients in the tourism sector. Their strategic campaigns and journalist outreach amplify client visibility and engagement.
Positive Impact on Business Goals
Remote Staff contributes positively to clients' business objectives, as evidenced by increased social media presence, enhanced service offerings, and improved customer satisfaction metrics.
Areas for Improvement in Tool Usability
Initial feedback indicated that Remote Staff's monitoring and time capture tools were not user-friendly. However, they addressed these concerns by implementing a more efficient system, showcasing their adaptability and commitment to improvement.
Effective Communication
Clients praise Remote Staff for their effective communication, primarily via virtual meetings and emails. Their proactive communication style and responsiveness facilitate seamless collaboration and project adjustments.
Strong Customer Service
Clients consistently commend Remote Staff's customer service. Their professional and helpful approach has been integral to establishing strong client relationships and achieving project goals.
"Their team is highly responsive to our evolving business needs."
Jul 30, 2025
General Manager, Cleaning Products Company
Luke Richardson
Verified
Other industries
Wollongong, Australia
1-10 Employees
Online Review
Verified
Remote Staff handles staffing services for a cleaning products company. They provide resources to support the client's internal processes across service coordination, account management, and system maintenance.
Thanks to Remote Staff's help, the client has reduced quote-to-booking time by 35%, increased accounts receivable follow-up efficiency by 40%, and improved customer satisfaction by 15%–20%. The team always delivers on time, and their strong alignment in work values is key to the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager
Describe what your company does in a single sentence.
Alocally owned supplier of commercial cleaning products, equipment, and janitorial solutions for businesses across the Illawarra, Southern Highlands and South Coast Regions
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote Staff to accomplish?
Increase our service offering
Improve accounts flow
Streamline repairs and workshop operations
SOLUTION
How did you find Remote Staff?
Online Search
Why did you select Remote Staff over others?
Company values aligned
How many teammates from Remote Staff were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Overview: RemoteStaff personnel have been working closely with our Australian-based team to enhance and support our internal processes across service coordination, accounts management, and system maintenance. Their contributions have significantly improved our operational efficiency and customer experience.
Key Areas of Responsibility: Service Coordination Support
A dedicated Service Coordinator is responsible for:
Processing customer quotes and invoices Scheduling repairs and routine services Coordinating with our Australian-based technicians and ordering team Ensuring efficient booking and communication workflows Accounts and Bookkeeping
A dedicated Accounts Assistant manages:
Customer account queries and follow-ups Day-to-day bookkeeping duties, including reconciliations, data entry, and report preparation Liaison with our local finance team to maintain consistent financial flow System Management and Project Delivery
A dedicated Systems Support Officer:
Maintains and monitors internal platforms and tools used across the business Has provided the capacity to focus on specific project-based work, such as system integration and process automation These initiatives have allowed us to unify and streamline multiple operational areas, resulting in measurable improvements in customer-facing outcomes
Summary of Key Deliverables: Seamless processing of quotes, bookings, and invoices Reduced turnaround times for service scheduling and customer support Improved accuracy and visibility in financial data and accounts management Successful integration of service, CRM, and operational systems Execution of targeted improvement projects with direct impact on customer satisfaction and internal efficiency
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable Outcomes Demonstrating Project Success Faster Service Turnaround
Average quote-to-booking time reduced by 35%, improving responsiveness to customer repair and service requests.
Improved Financial Workflow
Accounts receivable follow-up efficiency increased by 40%, leading to improved cash flow and faster issue resolution. Bookkeeping accuracy improved, with fewer manual entry errors and greater consistency across monthly reporting. Operational Efficiency Gains
Technician scheduling conflicts reduced by over 50% due to proactive coordination between RemoteStaff and the local team. Internal systems maintained and enhanced more consistently, reducing downtime and bottlenecks in workflow.
Enhanced Customer Experience
Fewer missed or delayed service bookings, resulting in a 15–20% improvement in customer satisfaction (based on feedback trends). Faster, more accurate communication leading to fewer support-related complaints.
Scalable Process Improvements
Successfully implemented internal tool integrations that now automate previously manual tasks. Freed up internal resources, allowing local staff to focus more on customer engagement and high-value work.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project Management & Responsiveness
RemoteStaff has demonstrated strong and consistent project management throughout the engagement, which has now evolved into a permanent, full-time operational arrangement. Tasks and deliverables have been consistently completed on time and in alignment with our daily workflows.
Their team is highly responsive to our evolving business needs, quickly adapting to shifting priorities across service coordination, accounts, and systems support. Communication has been proactive and professional, allowing for continuous feedback and smooth adjustments.
This level of support has been critical in maintaining high service standards and operational efficiency. The success of the initial phase led us to integrate RemoteStaff into our long-term structure as an ongoing full-time support solution, and their continued contribution remains integral to our business operations.
What was your primary form of communication with Remote Staff?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most from our initial engagement with RemoteStaff was the strong alignment in values. As a business, we were committed to partnering with a company that shares our belief in ethical employment practices — including mandatory paid leave entitlements, SSS membership, and other essential employee protections. RemoteStaff’s commitment to these standards gave us confidence that they genuinely value and support their people, just as we do.
Since then, our experience has only reinforced that initial impression. Almira, our dedicated Senior Client Relations Executive, has been exceptional in her role — supporting both teams with consistent, effective communication and hands-on guidance. Her responsiveness and professionalism have played a key role in the success and continuity of the relationship.
Are there any areas for improvement or something Remote Staff could have done differently?
Initially, the staff monitoring and time capture tool used by RemoteStaff felt a bit clunky and lacked the usability we were hoping for. However, to their credit, RemoteStaff took the feedback on board and proactively replaced the old system with a new, more efficient platform.
This change has led to a noticeable improvement in transparency, ease of use, and overall productivity — benefiting both the employees and us as a client. Their willingness to adapt and improve based on feedback is a testament to their professionalism and commitment to long-term success.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
HR Management Services for Offshore Staffing Company
Employer of Record (EOR) Services
$10,000,000 +
May 2025 - Ongoing
4.0
Quality
4.0
Schedule
2.5
Cost
4.0
Willing to Refer
4.0
"Everything’s good."
Aug 7, 2025
Manager, Cost Solution
Omid Rokni
Verified
Other industries
Melbourne, Australia
1-10 Employees
Online Review
Verified
Remote Staff provides HR management services for an offshore staffing company. The team is tasked with managing the client's HR needs.
Remote Staff has successfully completed the project to the client's satisfaction. The team has ensured effective communication through virtual meetings. Their responsiveness and ability to deliver on time are hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Cost Solution
Describe what your company does in a single sentence.
Offshor staff servises
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote Staff to accomplish?
reputation
reputation
reputation
SOLUTION
How did you find Remote Staff?
Online Search
Why did you select Remote Staff over others?
Pricing fit our budget
How many teammates from Remote Staff were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
HR management
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All Good
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All Good
What was your primary form of communication with Remote Staff?
Virtual Meeting
What did you find most impressive or unique about this company?
Everything’s good.
Are there any areas for improvement or something Remote Staff could have done differently?
All Good
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
2.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Staffing Services for Construction Company
Employer of Record (EOR) ServicesStaffing
Less than $10,000
July 2025 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They deliver everything on time as expected. "
Aug 7, 2025
Admin, Construction company
Anonymous
Construction
Australia
1-10 Employees
Online Review
Remote Staff provides staffing and data entry services for a construction company. The team is responsible for uploading and organizing documents, managing email correspondence, and following up with suppliers.
Remote Staff has successfully completed the project, meeting all the client's expectations. The team offers impressive customer service and quick replies. Remote Staff provides regular updates through virtual meetings and delivers work on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Admin of a construction company
Describe what your company does in a single sentence.
Builder houses
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote Staff to accomplish?
Admin
Daily logs
Invoicing and receipting
SOLUTION
How did you find Remote Staff?
Online Search
Why did you select Remote Staff over others?
Pricing fit our budget
Good value for cost
How many teammates from Remote Staff were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Data entry: uploading and organising documents and communication (all internal and external) in Buildertrend. Manage general email correspondence with suppliers, contractors, while also lodging everything into Buildertrend. Follow up with suppliers and contractors to obtain quotes and compliance certificates and maintain records in Buildertrend and a tracking spreadsheet. Send weekly schedule updates to suppliers and contractors via the Buildertrend platform. Set up new trades in Buildertrend and advise Accounts Team. Set up new jobs in Buildertrend + Import the new Schedule from CDC or DA jobs Maintain and update Buildertrend templates, including To-Do lists, Purchase Orders, Invoices, Schedules, Folders, and Documents. Upload documents to Supervisor Folder Sending Bid Packages to suppliers/contractors Receipting Credit Card payments & Invoices from trades Creating HIA Building Contracts and Variations
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
1. Data & Document Management Covers: Uploading/organising documents, compliance certificates, quotes, credit card receipts, invoices, and Supervisor folder updates. KPI: 100% of key documents (certificates, receipts, etc.) uploaded to Buildertrend within 1–2 days of receipt, check for any missing files.
2. Communication & Follow-Up Covers: Managing emails with suppliers/trades, following up for compliance, sending bid packages and fortnightly trade's schedules. KPI: Trade schedule updates sent every Friday + 100% of emails responded within 1 day and weekly follow-ups completed and logged.
3. Jobs & Trades Setup Covers: Setting up new trades and jobs in Buildertrend, notifying Accounts, importing schedules. KPI: 100% of new jobs/trades set up in Buildertrend within 1 day, check the information is correct and all steps completed.
4. Buildertrend System Maintenance Covers: Updating templates, schedules, To-Do lists, purchase orders and document folders. KPI: Monthly template reviews completed on time with confirmation from the team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they deliver everything on time as expected. When I had an issue they replied to me instantly and solve the issue. In this case was invoicing/crediting. Very responsive and excellent customer service.
What was your primary form of communication with Remote Staff?
Virtual Meeting
What did you find most impressive or unique about this company?
Their customer service (very kind) and rapid replies.
Are there any areas for improvement or something Remote Staff could have done differently?
The 1st candidate we had wasn't the right fit, I would have liked more support from Remote, more management the 1st week with the candidate. To track their work, etc.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media Marketing for Tourism Company
Social Media Marketing
$50,000 to $199,999
Nov. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Remote Staff's customer service is impressive."
Aug 4, 2025
Director, Lantern Ghost Tours
Jacqueline Travaglia
Verified
Arts, entertainment & music
Australia
11-50 Employees
Online Review
Verified
Remote Staff manages a tourism company's social media accounts on TikTok, YouTube, Facebook, Instagram, and Google Reviews. The team has created campaigns and liaised with journalists.
Remote Staff has helped the client establish a presence on social media, contributing to their overall business goals. The team has responded to customer inquiries, and the client has seen increased followers and bookings. The team has delivered on time and provided impressive customer service.
BACKGROUND
Introduce your business and what you do there.
I’m the director of Lantern Ghost Tours, a tourism company. We offer award-winning guided tours of the world’s most haunted locations, including prisons, asylums, morgues, and historic sites. Our tours provide immersive ghost-hunting and paranormal experiences.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Remote Staff?
We needed help managing our social media presence.
SOLUTION
What was the scope of their involvement?
Remote Staff manages our social media accounts on TikTok, YouTube, Facebook, Instagram, and Google Reviews. They liaise with journalists and create campaigns. Their team has set up our accounts and provides ongoing management.
What is the team composition?
We work with one teammate from Remote Staff.
How did you come to work with Remote Staff?
We found Remote Staff through an online search. We chose them over other options because they offered great quality candidates at affordable prices. Additionally, their customer service was professional and helpful.
How much have you invested with them?
We’ve spent around $53,000.
What is the status of this engagement?
We started working with Remote Staff in November 2018, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Since working with Remote Staff, we’ve seen an increase in followers on our social media platforms. Their efforts have helped us set up a presence on social media, which has contributed to our overall business goals. We’ve been able to obtain bookings, build awareness, and respond to customer inquiries.
How did Remote Staff perform from a project management standpoint?
Remote Staff delivers on time. We primarily communicate via email.
What did you find most impressive about them?
Remote Staff's customer service is impressive.
Are there any areas they could improve?
I can’t think of anything for Remote Staff to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Accounting Services for Travel Group
Accounting
Confidential
June 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are proactive and easy to work with."
Aug 3, 2025
Financial Controller, Get Lost Travel Group
Akshay Chhabra
Verified
Hospitality & leisure
Melbourne, Australia
51-200 Employees
Online Review
Verified
Remote Staff provides accounting services for a travel group. The team manages the client's accounts payable and expenses.
Remote Staff has successfully helped the client manage their accounts payable and expenses more efficiently. The team executes each task seamlessly, and their receptiveness to feedback and reliability have made them a joy to work with. Their proactive approach has also stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Financial Controller of Get Lost Travel Group
Describe what your company does in a single sentence.
Tour operator
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote Staff to accomplish?
AP
Expense management
SOLUTION
How did you find Remote Staff?
Referral
Why did you select Remote Staff over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Remote Staff were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Accounts payable and expense management
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Better management of accounts payables, fewer supplier complaints.
More efficient management of expenses, reduction in overall time spent on expenses, reduction in number of outstanding receipts.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very reliable, open to feedback and keen to learn.
What was your primary form of communication with Remote Staff?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
It was a pleasure to deal with the company, they are proactive and easy to work with.
Are there any areas for improvement or something Remote Staff could have done differently?
Not really, everyhting executed perfectly!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-5 of
5 Reviews
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