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Rel8 is an AWS Advanced Partner that builds autonomous voice, email and chat agents for customer service. The agents run on top of the contact centre you already have, whether that is Genesys, Avaya or Amazon Connect, so there is no platform migration, and they go live in 4 to 6 weeks.
We work in regulated industries: financial services, debt collection and recovery, utilities and telecoms. There, an AI agent has to handle vulnerable customers, compliance rules and handoffs to people correctly, not just sound convincing in a demo.
Our team has delivered 120+ contact centre deployments since 2015, 15 of them as Rel8: AI email automation, multi-brand platforms, enterprise migrations and bank contact centre moves. Pricing is published on our website, and you can call our live AI agents before speaking to us.
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Min project size
$25,000+
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Hourly rate
$150 - $199 / hr
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Employees
10 - 49
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Year founded
Founded 2016
Service Lines
- AI Agents
- 50%
- AI Development
- 15%
- AI Consulting
- 10%
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