Rel8

Rel8 builds AI agents that do collections and recoveries work across voice, chat and email, for UK banks, lenders and collection agencies. Each agent runs one collections process from start to finish. It follows your rules, takes only the actions you permit and hands complex or sensitive cases to your team with the full context. AI handles the routine. Your people handle the judgement.

The I&E Agent runs the Income and Expenditure conversation, captures it in Standard Financial Statement format, checks it for gaps and contradictions and flags vulnerability. It is open for controlled pilots: 500 real I&E conversations, measured against your current process. You pay only for completed SFSs, with no setup fee and no charge for abandoned or failed calls. It starts with a 30 minute call with an engineer. Watch the 7 minute recorded demo at rel8.cx.

We are building four more agents: Payment Arrangement, Early Arrears, Plan Review and Correspondence. Vulnerability detection, human escalation and auditability are built into every one.

Designed around Consumer Duty and CONC 7. Every conversation leaves an audit trail covering the transcript, the actions taken and any handover to a person, retained to your policy. The agents run in the AWS London region, in your own AWS account if you prefer.

Built for production. Not just demos. Rel8 has delivered 15+ production contact centres, including 1,000+ human agents in major contact-centre deployments and 8 financial services brands on one contact-centre platform. 20+ AWS certifications across the team. AWS Advanced Partner. Amazon Connect Delivery Partner.

Built and run by the engineers you meet. Our founder, Arkadas Kilic, built collections platforms for Intrum and Arrow Global.