RED STAR WEB DESIGN

BACKGROUND

Please describe your company and your position there.

I am a sole trader who needed a redesign of an existing website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RED STAR WEB DESIGN?

To understand the target groups of my specific service and design a simple website for them.

What were your goals for this project?

A website that focuses on the local businesses and that is crisp and gets the service across without wasting time

SOLUTION

How did you select this vendor?

The vendor advertised its services on WIX.com

Describe the project in detail.

The project was concerned with the redesign of a website for a freelance professional translator.

What was the team composition?

There was no team disclosed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Absolutely disappointing. Grave lack of creativity, communications ineffective and delayed, did not grasp what the client needs and they delivered a result that is sub-standard in all aspects of creativity and professionalism.

How effective was the workflow between your team and theirs?

Entirely non.existing.

What did you find most impressive about this company?

The lack of creative skills was stunning.

Are there any areas for improvement?

Yes, everywhere.