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eCommerce Build, Design, Support, UX and CRO

Real Agency is an eCommerce design and development agency and work best with highly motivated online retailers looking to increase revenue through improved conversion on either Shopify, Magento, BigCommerce, or Adobe Commerce. From new store builds and migrations to ongoing optimisation and support, we're focused one thing - conversion.

  • $50,000+
  • $100 - $149 / hr
  • 10 - 49
  • Bournemouth, England
  • Founded 2008

1 Language that we service

  • English

1 Locations

  • Bournemouth , England
Total Reviews
8
Average Referral Rating
4.9 /5
Most Common Project Size

Focus

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    Real Agency Review Insights

    Overall Review Rating

    4.9
    • Quality 4.8
    • Schedule 4.6
    • Cost 4.4
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Room for Improvement in Timeliness

      Some clients mentioned delays in project timelines, though they acknowledged that Real Agency was proactive in addressing these issues and maintaining communication.

    • Constructive Feedback Handling

      Real Agency was praised for their ability to handle client feedback constructively and implement necessary changes to improve their services.

    • Excellent Project Management

      Clients appreciated the structured project management approach of Real Agency, which included tools like Slack, Jira, and shared Google Sheets for seamless communication and tracking.

    • Effective Communication

      Clients highlighted the effective communication maintained by Real Agency, including regular updates, video calls, and face-to-face meetings, which facilitated smooth project execution.

    • Approachable and Responsive Team

      Real Agency's team was described as approachable, professional, and responsive. They were noted for their willingness to listen to client ideas and provide practical solutions.

    • Long-Term Partnerships

      Several clients have maintained long-term partnerships with Real Agency, indicating a high level of satisfaction and trust in their services.

    Real Agency Reviews

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    E-Commerce Dev for Personalized Gifting Company

    • E-Commerce Development
    • $50,000 to $199,999
    • July - Nov. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "I found Media Lounge's team to be incredibly receptive to my enquiries, helping out where they could."

    Nov 23, 2021
    Owner, Morse Toad
    Dicky Broadhurst
    • Retail
    • Lymington, England
    • 1-10 Employees
    • Online Review 
    • Verified

    Media Lounge provided e-commerce development services for a personalized gifting company. The team built the client's platform using Magento, integrated with a custom payment gateway.

    E-Commerce Development for Building Product Supplier

    • E-Commerce Development
    • $50,000 to $199,999
    • May 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re always trying to do the best they can. They go into detail and make sure that everything is correct."

    Nov 12, 2021
    Head of Digital, AB Building Products
    Anonymous
    • Construction
    • Andover, England
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Media Lounge has provided web development services for a building products supplier. They’ve worked on the Magento website and fixed its issues after a previous developer failed to build the site.

    Website Optimization for E-Commerce Retailer

    • Pay Per Click Search Engine Optimization
    • $50,000 to $199,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "We are impressed with their specialist's knowledge of Magneto 2."

    Nov 4, 2021
    Digital Director, E-Commerce Retailer
    Darren Burns
    • Retail
    • United Kingdom
    • 11-50 Employees
    • Online Review 
    • Verified

    An e-commerce retailer is collaborating with Media Lounge for website optimization. The main goal is to improve the web’s speed, vitals, and conversion rate.

    Magento 2 Dev for Global Food Company

    • E-Commerce Development Web Development
    • $50,000 to $199,999
    • July 2019 - July 2020
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "They're very good."

    Nov 3, 2021
    Design & Brand Director, Mr Lee's Noodles
    James Roberts
    • Food & Beverages
    • Bournemouth, England
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Media Lounge developed a global food company’s Magento 2 e-commerce website. They used the client’s brand bible and pictures in building the site from scratch. They also performed some design work.

    Web Dev & Design for Coffee Products Wholesaler

    • Web Design Web Development
    • $200,000 to $999,999
    • June 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0

    "We were dealing with a clear and straightforward team that understands the balance in setting realistic expectations."

    Oct 22, 2021
    Marketing Director & Co-Founder, Jaguar Espresso Systems
    Helen Taylor
    • Consumer Products
    • United Kingdom
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A coffee products wholesaler engaged with Media Lounge to provide them with web development and design services. Some of their tasks include site maintenance, hosting, SEO, and Google Analytics reporting.

    Custom Software Development for Wholesales Company

    • Custom Software Development
    • $10,000 to $49,999
    • Mar. 2021 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    5.0

    “They have a very structured process for project management — we’re a part of the process every step of the way”

    Oct 18, 2021
    Digital Content Manager, tobar
    Anthony Hare
    • Retail
    • Glasgow, Scotland
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Media Lounge provides a B2B toy supplier with web development services, including website maintenance, updates, and design. They work on Magento 1 and are now implementing a customer-specific pricing tool. 

    E-Commerce Development for Sports Retailer

    • E-Commerce Development
    • $50,000 to $199,999
    • Mar. 2015 - Aug. 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They showed customer dedication with attention to detail. They're down to earth and trustworthy."

    Oct 15, 2021
    Director, Fight Equipment UK
    James Neary
    • Retail
    • Manchester, England
    • 1-10 Employees
    • Online Review 
    • Verified

    Media Lounge created a new website for a sports retailer. They developed a Magento e-commerce website from scratch.

    SEO & Website Development for Country Clothing Retailer

    • Pay Per Click Search Engine Optimization Social Media Marketing Web Development
    • $10,000 to $49,999
    • Aug. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re very honest and trustworthy."

    Mar 25, 2021
    Manager, Lakeland Country
    Joanna Baker
    • Retail
    • United Kingdom
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A clothing retailer hired Media Lounge to rebuild their website from scratch. They used BigCommerce, transferring stock via InkFrog. They also designed logos, pages, and assisted with SEO and PPC ads.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

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    Verified Client Reviews
    8
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    November 23, 2021
    Business Entity
    Business Entity Name 7am Limited
    Source Companies House
    Jurisdiction of Formation United Kingdom
    Date of Formation January 25, 2009
    Status Active
    Last Updated March 24, 2022
    ID 06801560
    Credit Report Results
    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated December 31, 2021
    Learn More About The Clutch Verification Process

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