QuantumXL

BACKGROUND

Please describe your company and position.

I am the CEO of Trident Digital Media

Describe what your company does in a single sentence.

Build and monitise audiences, online, on-ground and on-screen through engaging content. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QuantumXL to accomplish?

• Delivery operational efficiency through AI tech

SOLUTION

How did you find QuantumXL?

Clutch Site

Why did you select QuantumXL over others?

• Great culture fit
• Good value for cost

How many teammates from QuantumXL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

QuantumXL have been an amazing partner in helping us create and implement systems which use bespoke AI solutions to better manage several of our companies internal systems and processes - particularly around the consolidation and review of customer growth metrics. They provided an incredibly collaborative approach and were always prompt and responsive in all communications. Highly recommended.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lowering cost of our operations by minising need for freelancers. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a project management work along side our team and kept weekly reporting cadence to keep key stakeholders updated. 

What was your primary form of communication with QuantumXL?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and understanding our requirements stood out.

Are there any areas for improvement or something QuantumXL could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder CEO of Glluztech

Describe what your company does in a single sentence.

AI Automation and Innovation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QuantumXL to accomplish?

• AI Agents
• AR

SOLUTION

How did you find QuantumXL?

• Referral
• Other

Why did you select QuantumXL over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from QuantumXL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided AI Agents in the Customer Services, automated email and voice responses

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great design phase using Agile, development phase, testing phase, customer training and understanding the work flows, providing documents and information for RAG AI. To Customer hanover and support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was alaway on hand, from strat to finish, and in escalations to meetings directly with the developers. A claer project plan with good milestones and tasks.

What was your primary form of communication with QuantumXL?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Subject to detail, was impressive and the quick turnaround on the project end to end. I was always updated through the process.

Are there any areas for improvement or something QuantumXL could have done differently?

No areas I came across they were very and are very good with customer service and understanding the reuirements from the start