QA Harvest

BACKGROUND

Please describe your company and position.

I am the CEO of LLanes

Describe what your company does in a single sentence.

Ride share company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QA Harvest to accomplish?

• Manual Testing: Validate core functionalities such as ride booking, profile creation, and payment processes by simulating real-world user interactions.
• Automation Testing: Streamline repetitive test cases to increase testing efficiency and ensure that critical workflows, such as ride scheduling and cancellation, are consistently reliable across releases.
• Integration Testing: Confirm that different components of the platform, like the booking engine, payment gateway, and user authentication, work together seamlessly to provide a smooth user experience.
• Regression Testing: Ensure that updates and new features do not negatively impact existing functionalities, maintaining stability across each release cycle.
• Compatibility Testing: Verify that the platform operates smoothly across multiple devices, operating systems, and browsers, ensuring users have a consistent experience regardless of their setup.

SOLUTION

How did you find QA Harvest?

Online Search

Why did you select QA Harvest over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from QA Harvest were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

QA Harvest provided exceptional testing services for our ride-sharing platform, Llanes.ca. Their team meticulously covered all aspects of testing—from Manual Testing on essential features like registration and payment to Automation Testing for our critical workflows. They ensured smooth integration between components, maintained stability across releases with rigorous Regression Testing, and validated compatibility across various devices and browsers. QA Harvest’s detailed test plans, automation scripts, and comprehensive reports gave us confidence in our platform’s reliability and usability. We highly recommend them for their thoroughness and expertise!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Defect Reduction Rate: Significant decrease in high-priority bugs post-release, ensuring a smoother user experience and fewer disruptions for end users.

User Satisfaction and Usability Scores: Improved ease of navigation and reduced user-reported issues, reflected in higher usability ratings and positive feedback on the platform’s interface and functionality.

Regression Stability: High pass rate for regression test cases, demonstrating stable performance across each release and ensuring that updates didn’t introduce new issues.

Cross-Platform Compatibility Rate: Achieved consistent functionality and layout across various devices, operating systems, and browsers, ensuring accessibility for a broader user base.

Test Coverage and Efficiency: With automation and comprehensive manual testing, coverage of key functionalities increased, allowing for more thorough testing in shorter cycles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

QA Harvest demonstrated excellent project management throughout our engagement. They delivered all testing milestones on time, adhering closely to the project schedule. They maintained clear and proactive communication, keeping us updated on progress and any identified issues. When we needed adjustments or had specific testing requirements, they were highly responsive and adapted quickly to meet our needs. Their organized approach and dedication ensured a smooth process and a quality outcome.

What was your primary form of communication with QA Harvest?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about QA Harvest was their meticulous attention to detail and commitment to quality. Their ability to adapt quickly to our evolving requirements while delivering thorough, reliable testing made them a standout partner.

Are there any areas for improvement or something QA Harvest could have done differently?

While QA Harvest exceeded our expectations overall, streamlining reporting formats for quicker insights could further enhance their already impressive service delivery.