Proofed

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CDO of Grantify

Describe what your company does in a single sentence.

Support SMEs in Grant Applications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proofed to accomplish?

Grant Application Proofreading

SOLUTION

How did you find Proofed?

Online Search

Why did you select Proofed over others?

• High ratings
• Company values aligned
• Integration and ability

How many teammates from Proofed were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Proofed in the editing and (mainly) proofreading of the grant applications we work with. The grant documents were approximately 3000-4000 words long.

The key aspects Proofed helped us with were:

• Proofreading each of the applications
• Editing down certain sections to help stay within word count. 
• Writing supporting copy to summarise the content of each application
• Inserting information/copy from supporting documents into the main application. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Proofed was head and shoulders above the other companies we spoke with in regards to both a consistent and reliable high quality, and ability to integrate into our systems using technology. Proofed also had a great response time to any questions and their team clearly cared about the work and wanting to help as best they could. 
The editing of the applications were very reliably to the high standard we needed. Proofed were also very flexible to our personal requirements and had great communications throughout. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The items were always on time and well communicated. If I ever had any questions I always knew who to reach out to and they were always quick to respond the same day. Proofed was also able to accomodate a number of specific requirements into the process with ease, where as other proofreading companies we spoke to always struggled to adapt. 

What was your primary form of communication with Proofed?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very good communication and able to adapt and incorporate specific requirements into the process. I spoke with a dozen other proofreading companies and worked with 3 of them prior to working with Proofed. None of the other companies ever had the same level of communication or ability to integrate seamlessly with our systems/processes. 
Other companies also always struggled to adapt to our requirements, where as Proofed was always able to quickly adapt and ensure a high and reliable standard from the beginning. 

Are there any areas for improvement or something Proofed could have done differently?

None that I can think of.