Promote UK Limited

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promote UK Limited, and what were your goals?

Website development for more exposure and local business

SOLUTION

How did you select this vendor and what were the deciding factors?

We was pressured into signing up not knowing much about SEO and looking for help and guidance

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Building a new website that was promised to rank in all the chosen areas and keywords on the 1st page of Google

How many people from the vendor's team worked with you, and what were their positions?

A few managers and sales staff

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This was one of the most negative experiences our companies have ever experienced with zero customer service and zero results. We had a functioning website for both companies now we have 2 useless websites and have to start again after trying to go to a so called professional

Describe their project management style, including communication tools and timeliness.

The worst I have ever experienced.

What did you find most impressive or unique about this company?

Nothing

Are there any areas for improvement or something they could have done differently?

They should not be in this industry with the attitude and service and a product that does not work.