Promax Pogo Pin

BACKGROUND

Please describe your company and position.

I am the CEO of ChargeSmart Energy

Describe what your company does in a single sentence.

Our company develops intelligent energy systems that require advanced high-current connector solutions for efficient and reliable rapid charging performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promax Pogo Pin to accomplish?

• Enhance current flow efficiency and improve connector reliability for our energy systems.
• Boost current flow efficiency, reduce heat buildup, and ensure long-term connector reliability.

SOLUTION

How did you find Promax Pogo Pin?

• Online Search
• Clutch Site

Why did you select Promax Pogo Pin over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Promax Pogo Pin’s team evaluated our existing connector design, conducted thermal and electrical performance analysis, and provided engineering recommendations to optimize current flow. They redesigned our spring-loaded connectors using copper alloy alternatives, performed hands-on testing to compare configurations, and delivered prototype units within three weeks. The final deliverables included a full technical report, quality control checkpoints based on QC080000 standards, and ongoing post-implementation support for scaling production.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a 23% improvement in current flow efficiency, significant reduction in heat buildup during high-current operation, and zero connector failures across more than 15,000 deployed units. Additionally, the optimized design and streamlined QC process reduced turnaround time and improved overall production reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Promax Pogo Pin’s project management was highly organized and transparent. They met every milestone on time, delivering prototypes within the promised three-week window. Communication was excellent throughout the process—the team responded quickly to questions, adapted to our design feedback, and provided clear progress updates until project completion.

What was your primary form of communication with Promax Pogo Pin?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Promax Pogo Pin was their ability to translate complex electrical engineering concepts into clear, actionable solutions. Their focus on long-term reliability, hands-on testing approach, and deep technical expertise has made them stand out from other connector manufacturers.

Are there any areas for improvement or something Promax Pogo Pin could have done differently?

The overall experience was excellent, though the initial setup and design review phase took slightly longer than expected. Streamlining that early-stage process could make future collaborations even smoother.