ProfSquad

BACKGROUND

Please describe your company and position.

I am the Founder of Fractional Solutions Group

Describe what your company does in a single sentence.

Consulting and advisory services to clients of all sizes in multiple industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ProfSquad to accomplish?

• QA Services for a mid market client
• QA services for a large enterprise client
• QA services for a VC backed software platform client

SOLUTION

How did you find ProfSquad?

Received a call

Why did you select ProfSquad over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Value proposition and delivery model was compelling

How many teammates from ProfSquad were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ProfSquad is our go-to service provider for any QA needs our clients have. They have provided a scalable, flexible, and best-in-class series of services for our Clients needing QA execution. They can be credited with lowering costs, decreasing bugs in all minor or major releases, and assisting our clients in their efforts to grow their business and/or achieve operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lowered costs. Decreased bugs. Improved end user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On-time and service-oriented. They never let minor cost issues get in the way of their delivery and they have superb work engagement and ongoing service management.

What was your primary form of communication with ProfSquad?

Virtual Meeting

What did you find most impressive or unique about this company?

Their delivery model combined with their value relative to cost was and remains impressive.

Are there any areas for improvement or something ProfSquad could have done differently?

No service provider is perfect. But any issues were and are always responded to swiftly and with the diligence to fix and improve.

BACKGROUND

Please describe your company and position.

I am an executive of True Sea Moss

Describe what your company does in a single sentence.

Fast growing DTC eccommerce brand with more than 100+ skus

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ProfSquad to accomplish?

• Identifying and fixing technical issues
• Ensure optimal functionality.

SOLUTION

How did you find ProfSquad?

Clutch Site

Why did you select ProfSquad over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ProfSquad were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope involved detailed testing for our e-commerce website. This included automated and manual testing to ensure optimal functionality and user experience on the site. Identifying and fixing technical issues, aiming to enhance the overall performance of the online store. The engagement also extended to cover internal systems that support the website, ensuring seamless integration and operation. 

Key deliverables from Profsquad included reports on QA findings, investigation of detected issues, and ongoing monitoring for any new or potential problems. The team composition was robust, with a manager overseeing the project, ensuring efficient workflow and clear communication. Two manual testers were dedicated to scrutinizing the website’s functionality and user interface, while one automated tester conducted systematic checks for consistent operational efficiency. 

Regular bi-weekly meetings were established for progress updates. The focus throughout the engagement was on maintaining a high standard of quality, ensuring a smooth and reliable online shopping experience for customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I must admit, before diving into the world of QA, I was pretty much in the dark about what it really entailed and why our business needs it. But then, a friend, who had already experienced to work together with Profsquad, nudged me to give them a chance. Skeptical but curious, I reached out and had a conversation with Julia, Profsquad's founder. To say I was impressed by her professionalism is an understatement – I was hooked and gave them a chance. 

We struck a deal: I'd give them a couple month, and if satisfied, I promised to write an honest review here. Now, seven months into our partnership, here's my unfiltered, from-the-heart review: 

• A New Era for Our Website: Before Profsquad, we grappled with technical glitches that often left me awake at night. Now our website runs smoother than ever. I see it in the way our customers engage more deeply with our site – they stick around longer, and the frustrating trend of visitors leaving abruptly has noticeably dropped. 
• Sales Skyrocketing: It's not just about fewer complaints or smoother loading pages. Our sales are telling the real story. Since Profsquad stepped in, I've watched our numbers climb, and it's hard not to attribute this success to the more seamless experience our customers are now enjoying. 
• Rapid Response, Real Results: What's been a game-changer for me is how quickly we're able to respond to and fix issues. Our maintenance isn't just faster; it's smarter. The leap to automated testing? That was a stroke of genius on Profsquad's part. It's streamlined our operations and boosted the quality of our updates significantly. 
• Feeling the Customer Love: Our customers are happier, and their feedback is a testament to the user-friendly and accessible platform we've created, thanks to Profsquad. 
• More Than Just QA: Profsquad isn't just another QA service provider for us. They've become a part of our team, immersing themselves in our vision, understanding our products, and connecting with our customer base like no other partner has. In conclusion, Profsquad didn't just help us fix our website; they helped us grow our business, enhance our customer experience, and improve our product quality. Their partnership has been one of the best business decisions I've made, and I can't wait to see where this journey takes us next.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Above and Beyond Project Management: I have to tip my hat to Profsquad's project management. We were on a tight timeline, and they didn't just keep up; they excelled, delivering quality without compromise. Their proactive approach to foreseeing and solving problems before they blew up was impressive. And communication? Top-notch. We were always in the loop, a crucial aspect that kept our teams aligned.

What was your primary form of communication with ProfSquad?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to blend high-quality QA services with a deep understanding of our specific e-commerce needs. They weren't just a QA provider; they felt like an extension of our team, really immersing themselves in understanding our products and customer base.

Are there any areas for improvement or something ProfSquad could have done differently?

They are perfect. That’s why we’re working with them.

BACKGROUND

Please describe your company and position.

I am the CTO of Hiatus

Describe what your company does in a single sentence.

We are a personal finance app that helps people save money on their bills and subscriptions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ProfSquad to accomplish?

• Accelerate QA Program
• Unblock an automation issue

SOLUTION

How did you find ProfSquad?

Online Search

Why did you select ProfSquad over others?

• High ratings
• Pricing fit our budget

How many teammates from ProfSquad were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

- Automated Testing: Implementing automation to enhance testing efficiency upon request.
- Test Execution: Identifying defects and issues through systematic testing.
- Manual Testing: Applying manual testing techniques in testing to functionality, usability, and user experience.
- Test Planning: Creating test plans for all QA development stages.
- Usability Testing: Verifying application meets user experience and usability standards.
- Reporting: Delivering concise reports on findings and improvement suggestions.
- Participation: Joining meetings for project alignment and testing discussions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of a functioning end-to-end automated test suite for Android and iOS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver on time and we're very responive to our needs and questions.

What was your primary form of communication with ProfSquad?

Email or Messaging App

What did you find most impressive or unique about this company?

They clearly had deep experience and expertise in automated QA

Are there any areas for improvement or something ProfSquad could have done differently?

no, can't think of anything

BACKGROUND

Please describe your company and position.

I am the Founder of Mottiv

Describe what your company does in a single sentence.

We offer an app that provides amateur endurance athletes training plans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ProfSquad to accomplish?

• QA Testing
• Reliable product releases

SOLUTION

How did you find ProfSquad?

Online Search

Why did you select ProfSquad over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ProfSquad were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Profsquad ran the entire QA testing process

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Profsquad reduced bugs released to the app significantly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company was always on time and extremely responsive

What was your primary form of communication with ProfSquad?

Email or Messaging App

What did you find most impressive or unique about this company?

They offered a tremendous value with their capabilities

Are there any areas for improvement or something ProfSquad could have done differently?

No complaints at all

BACKGROUND

Please describe your company and position.

 I am the CEO of a financial services company 

Describe what your company does in a single sentence.

DeFi Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ProfSquad to accomplish?

• QA

SOLUTION

How did you find ProfSquad?

• Referral
• Other

Why did you select ProfSquad over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The Quality Assurance (QA) company is engaged to conduct comprehensive bug testing on the frontend of a decentralized finance (DeFi) application. 

The primary objectives include identifying and documenting various types of bugs, ensuring compatibility across browsers and devices, evaluating user experience, performing security assessments, and conducting performance testing under different load conditions. 

The QA company's responsibilities encompass test planning, execution, regression testing, detailed documentation of bug reports, regular communication with the client, and collaboration with the development team. 

The client is responsible for providing access to the testing environment, responding to queries, and collaborating on bug resolution. Deliverables include a detailed test plan, comprehensive bug reports, regression test results, and a final test summary report. 

The testing phase is estimated to be completed within a specified timeframe, with regular progress updates provided to the client to ensure a seamless and secure user experience for the DeFi frontend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of the QA testing effort on the DeFi frontend were multi-faceted and aimed at ensuring the overall robustness and user satisfaction of the application. 

Quantifiable achievements included the identification and documentation of a specified number of bugs, categorized by type and severity. 

The compatibility testing phase yielded measurable results in terms of verified support across various browsers and devices, highlighting any discrepancies or issues encountered during the process. 

User experience testing provided quantifiable insights into navigation, responsiveness, and the resolution of usability issues. Security testing outcomes were measured by the number and severity of vulnerabilities detected, with subsequent resolutions tracked. 

Performance testing results included quantitative data on system responsiveness under different load conditions. The regression testing phase produced measurable evidence of successful bug resolution. 

Overall, the project's success was quantified through the comprehensive final test summary report, which consolidated key findings, recommendations, and the successful achievement of predefined testing objectives within the stipulated timeframe.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach employed by the QA company throughout the testing of the DeFi frontend demonstrated a high level of professionalism and efficiency. 

They adhered closely to the outlined timeline, delivering key milestones, including the detailed test plan, bug reports, regression test results, and the final test summary report, on schedule. 

Their communication was transparent and proactive, with regular updates provided on testing progress, bug statuses, and any critical issues encountered. In terms of responsiveness to our needs, the QA team exhibited a commendable level of flexibility and adaptability. 

They promptly addressed queries and concerns, fostering open lines of communication that facilitated collaborative problem-solving. 

The company's proactive engagement and commitment to delivering high-quality results within the established timeframe contributed significantly to the overall success of the project.

What was your primary form of communication with ProfSquad?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out as particularly impressive and unique about this QA company was their unwavering commitment to delivering a thorough and high-quality testing process. Their meticulous attention to detail in bug identification, categorization, and documentation was commendable. 

Additionally, the company's ability to seamlessly navigate and adapt to various browsers and devices during compatibility testing showcased a keen understanding of diverse user environments. 

The emphasis on user experience evaluation, coupled with robust security and performance testing, underscored their holistic approach to ensuring a resilient and user-friendly DeFi frontend. 

Moreover, the team's responsiveness to our needs was exceptional, with timely and clear communication, addressing queries promptly, and displaying a proactive attitude toward collaborative problem-solving. 

Overall, their professionalism, efficiency, and dedication to delivering not just bug reports but actionable insights and recommendations demonstrated a commitment to excellence that set them apart in the field.

Are there any areas for improvement or something ProfSquad could have done differently?

incorporating more detailed performance metrics during load testing would offer a deeper understanding of system behavior under varying conditions. 

In terms of communication, periodic updates on the resolution progress of identified bugs could have provided a more granular view of the development cycle. 

Furthermore, while the responsiveness to immediate needs was commendable, a more proactive approach to anticipating potential challenges or suggesting optimization strategies might have further enhanced collaboration. 

These suggestions, however, are meant to fine-tune an already impressive process and do not overshadow the overall success of ProfSquad's contributions to the project.

BACKGROUND

Please describe your company and position.

I am the IT Senior Engineer of GoDo

Describe what your company does in a single sentence.

Online Booking Software for Tour and Activity Companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ProfSquad to accomplish?

• Quality Assurance

SOLUTION

How did you find ProfSquad?

Referral

Why did you select ProfSquad over others?

• Good value for cost
• Referred to me

How many teammates from ProfSquad were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Validate the functionality, reliability, and performance of the application. 
2. Identify and report defects and issues. 
3. Ensure compatibility across different devices, browsers, and platforms. 
4. Verify that the application meets specified requirements. 
5. Provide confidence in the application's quality and readiness for deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Criteria for release readiness with no critical defects

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with the ProfSquad team was consistently transparent and efficient. Regular updates on testing progress, detailed reports, and constructive feedback were delivered promptly, allowing us to make informed decisions throughout the development lifecycle. Their responsiveness and flexibility in adapting to our evolving needs.

What was your primary form of communication with ProfSquad?

Email or Messaging App

What did you find most impressive or unique about this company?

ProfSquad demonstrated a keen understanding of our unique requirements. Their team of highly skilled professionals exhibited a remarkable level of expertise, seamlessly integrating into our development process. Their proactive approach in identifying potential issues and providing effective solutions was instrumental in enhancing the overall quality of our software.

Are there any areas for improvement or something ProfSquad could have done differently?

So far work has been outstanding.

BACKGROUND

Please describe your company and position.

I am the Sr. Front-end developer and consultant of Vipi Ltd.

Describe what your company does in a single sentence.

Offering Freelance front-end development services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ProfSquad to accomplish?

• Ensure the quality and reliability of software by leveraging Profsquad's QA services
• Enhance project efficiency and minimize bugs through testing and validation
• Achieve seamless user experience by identifying and addressing potential issues in the development process for third party clients

SOLUTION

How did you find ProfSquad?

Referral

Why did you select ProfSquad over others?

• High ratings
• Company values aligned

How many teammates from ProfSquad were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Engaging Prof-squad's QA services for the front-end projects I worked on involves comprehensive testing of user interfaces, functionality and performance to ensure seamless user experience. Key deliverables include detailed bug reports, validation reports and test documentation, which is an essential part of the process, aiming to enhance the quality and reliability of the projects of my clients, that hired me.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Bug Resolution Rate: Achieved a significant reduction in the number of identified bugs and a swift resolution of reported issues, demonstrating improved software stability. 
2. User Satisfaction Metrics: Notable enhancement in user satisfaction metrics, measured through user feedback, ratings, and engagement, indicating an improved and positive user experience. 
3. Release Stability: A measurable increase in the stability of project releases, with a decrease in post-release issues and a smoother deployment process, showcasing progress in project reliability. 
4. Test Coverage Improvement: Demonstrated progress by increasing test coverage, ensuring a more comprehensive examination of the application and minimizing the risk of undiscovered issues. 
5. Project Timeline Adherence: Successful adherence to project timelines with efficient testing processes, contributing to overall project success and timely delivery. These outcomes collectively highlight the effectiveness of Prof squad's QA services in contributing to the progress and success of the front-end project.l

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prof squad exhibited robust project management, consistently delivering items on time and responding promptly to my needs. Their efficient communication and proactive approach ensured a smooth workflow. I'm impressed by their regular updates on project progress, transparent timelines, and responsive team members, who contributed to a positive collaboration experience, demonstrating commitment to meeting deadlines and addressing my personal requirements effectively.

What was your primary form of communication with ProfSquad?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They communicate pretty easily and the dedicated team member still continues to respond in the shortest possible terms and to test the project I worked on without close supervision.

Are there any areas for improvement or something ProfSquad could have done differently?

We're working from a single month, so I cannot say anything negative for the dedicated team member.