Proficient

BACKGROUND

Please describe your company and position.

I am an executive of movedn

Describe what your company does in a single sentence.

We bundle and sell curated home essentials. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proficient to accomplish?

• take over existing platform
• implement new design on current platform
• iterate to our 2.0 design

SOLUTION

How did you find Proficient?

Online Search

Why did you select Proficient over others?

• Great culture fit
• Good value for cost

How many teammates from Proficient were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview:

Provide a brief summary of the project, including its objectives and goals. Mention any specific requirements or challenges that need to be addressed.

• Website Design:
  • Develop a custom Shopify theme or select a pre-made theme that aligns with your brand identity and desired user experience.
  • Create wireframes and mockups for key pages including the homepage, product pages, collection pages, and checkout process.
  • Ensure responsiveness across all devices (desktop, tablet, mobile) for a seamless user experience.
  • Integrate branding elements such as logos, color schemes, and typography consistently throughout the website.
• E-commerce Functionality:
  • Set up product categories and collections for easy navigation and browsing.
  • Configure product pages with high-quality images, detailed descriptions, pricing, and inventory management.
  • Implement a secure and user-friendly checkout process with multiple payment gateways (e.g., PayPal, credit card, Apple Pay).
  • Integrate shipping options and calculate shipping costs based on location and product weight.
  • Enable features like discounts, coupons, and gift cards to incentivize purchases.
• Content Management:
  • Provide training on how to manage products, inventory, orders, and customer data through the Shopify admin panel.
  • Set up content pages such as About Us, Contact Us, FAQ, and Terms & Conditions.
  • Integrate a blog section if needed to publish relevant content and improve SEO.
• SEO and Marketing:
  • Optimize website content, meta tags, and URLs for search engines to improve visibility and ranking.
  • Install and configure analytics tools like Google Analytics to track website traffic, user behavior, and conversion rates.
  • Set up social media integration to enable sharing of products and content across various platforms.
  • Provide recommendations for ongoing marketing strategies such as email campaigns, social media advertising, and search engine marketing.
• Testing and Quality Assurance:
  • Conduct thorough testing across different browsers and devices to identify and fix any issues related to functionality, performance, and compatibility.
  • Ensure compliance with web accessibility standards to make the website accessible to users with disabilities.
• Training and Support:
  • Offer training sessions or documentation to help you and your team understand how to manage and maintain the website post-launch.
  • Provide ongoing technical support and maintenance services to address any issues or updates that may arise.
• Key Deliverables:
  • Customized Shopify theme or theme selection and customization
  • Fully functional e-commerce website with product listings, checkout process, and payment integration
  • Responsive design across all devices
  • Content pages and blog integration (if applicable)
  • SEO optimization and analytics setup
  • Training materials or sessions for website management
  • Ongoing technical support and maintenance services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are launching this month so we have yet to test the water

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes and Yes

What was your primary form of communication with Proficient?

Email or Messaging App

What did you find most impressive or unique about this company?

They get things done in a timely fashion and are great communicators.

Are there any areas for improvement or something Proficient could have done differently?

Nothing at this time

BACKGROUND

Please describe your company and position.

I am an executive of Clusters

Describe what your company does in a single sentence.

Boutique software studio based in Las Vegas, NV.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proficient to accomplish?

• Backend Development

SOLUTION

How did you find Proficient?

Online Search

Why did you select Proficient over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Proficient were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We teamed up with Proficient to create a mobile and web chat app using Expo.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Proficient excelled in delivering all touchpoints with accuracy, speed, and great communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything has been completed on time. As with all projects, there are unexpected hurdles that come up and inevitably get in the way. Proficient is always phenomenal about finding the best way to come to a mutually beneficial solution. 

What was your primary form of communication with Proficient?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

While we're very far from the proficient team, it feels like they're right down the road. They're always available and incredibly knowledgeable. The owner, Jorge, is always hospitable when it comes to any questions no matter how important or unimportant they may be to the project.

Are there any areas for improvement or something Proficient could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the VP of Medical Foods Rx

Describe what your company does in a single sentence.

We manufacture and sell patented infused toothpicks of many different varieties. We also manufacture and sell beneficial mushroom products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proficient to accomplish?

• Enhance website
• App development
• Creative development

SOLUTION

How did you find Proficient?

Referral

Why did you select Proficient over others?

Referred to me

How many teammates from Proficient were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Proficient has been helping us enhance and build new web designs, as well an creating a mobile app. They have been also creating custom coding for new features on our sites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The continued development of our app. The progress of updating out primary website and the creation of another entirely.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jorge and his team are excellent to work with. They are reasonable with their turnaround times on deliveries. Highly recommend!

What was your primary form of communication with Proficient?

Email or Messaging App

What did you find most impressive or unique about this company?

Their communicatin was exceptinal. Proficient's team was easy to work with and very professional. Great team all around.

Are there any areas for improvement or something Proficient could have done differently?

None that I can think of!

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of TFR Shoes, LLC

Describe what your company does in a single sentence.

TFR is a women's luxury shoe brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proficient to accomplish?

• Create digital collectibles/NFT and display in members site
• Create custom member site with member benefits and content

SOLUTION

How did you find Proficient?

Shopify Experts

Why did you select Proficient over others?

• High ratings
• Pricing fit our budget
• Responsive and thorough

How many teammates from Proficient were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create custom website with seamless login to Shopify store Member program with tier levels and benefits Develop API with NFT creator, display digital collectibles on member site

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design phase delivered first followed by development phase with defined timeframe to review each phase and sign off.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, project was delivered on time. They are very responsive to feedback and turn changes quickly.

What was your primary form of communication with Proficient?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Jorge and team are very solutions oriented. They took the time to understand the problems we were trying to solve and then presented different options.

Are there any areas for improvement or something Proficient could have done differently?

The development phase was the longest and could have used more regular check-in during this phase.

BACKGROUND

Please describe your company and position.

I am the CEO of UNPO

Describe what your company does in a single sentence.

B2B food delivery service. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proficient to accomplish?

• Develop an app to automate the collection of food orders daily
• The app is also used to manage the backend of recipes, menus, clients, invoices, users, etc.

SOLUTION

How did you find Proficient?

Referral

Why did you select Proficient over others?

• Close to my geographic location
• Referred to me

How many teammates from Proficient were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Develop a web app to automate the collection of daily food orders from our clients. 
• Includes being able to registers our recipes, weekly menus, costumers, locations, and daily reports for the kitchen and logistics team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Manual intervention to generate biweekly reports and invoices for costumers no longer needed. 
• Users can now register their email and get reminders and recoger password. 
• The daily consumption increased 18% week to week after launching new platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they we're a couple of weeks behind schedule but was swiftly communicated.

What was your primary form of communication with Proficient?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very good at receiving and collecting feedback. Gave me the necesarry tools so bugs of comments don't go unanswered

Are there any areas for improvement or something Proficient could have done differently?

yes, this is the second iteration of the platform, I would've liked for them to take a deeper dive on the current platform.