E-Commerce Dev & Design for Wellness Products Company
- Conversion Optimization E-Commerce Development Web Design
- Less than $10,000
- Mar. 2025 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They are quick to help with any technical tweaks, content updates, or campaign optimizations."
- Other industries
- Houston, Texas
- 1-10 Employees
- Online Review
Proactivo Commerce has designed and developed a Shopify website for a wellness products company. The team has optimized the client's landing pages and handled their digital marketing and SEO campaigns.
Proactivo Commerce's work has led to a 38% increase in conversion rates, a 45% improvement in site loading speed, a 3.5 times ROAS, and a 60% boost in organic traffic. The team is highly professional, responsive, communicative, and supportive. Their work quality and project management are excellent.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder/ CEO of Heka Herbal
Describe what your company does in a single sentence.
At Heka Herbal, we believe nature holds the key to lasting wellness. Inspired by ancient herbal traditions and guided by modern science, we bring you a carefully curated range of natural products designed to support your mind, body, and soul.
Named after Heka—the ancient Egyptian god of magic and healing—our brand stands for the powerful synergy between nature’s wisdom and holistic well-being. Whether you're looking for herbal teas, immunity boosters, natural skincare, or plant-based supplements, every product at Heka Herbal is rooted in purity, sustainability, and effectiveness.
We source only the finest herbs, ensuring each product is free from harmful chemicals, cruelty-free, and sustainably packaged. At Heka Herbal, we're not just offering wellness products—we're building a lifestyle that honors balance, harmony, and the healing power of the earth.
Live better. Heal naturally. Choose Heka.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Proactivo Commerce to accomplish?
- Shopify store desgin
- Conversation rate
- Marketing
SOLUTION
How did you find Proactivo Commerce?
- Online Search
- Referral
Why did you select Proactivo Commerce over others?
- High ratings
- Close to my geographic location
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Proactivo Commerce were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website Design:
They built a visually stunning and highly functional Shopify website that captured the essence of Heka Herbal perfectly—clean, nature-inspired aesthetics combined with seamless user experience. Every detail, from color palettes and typography to product page layouts and navigation, was thoughtfully crafted to resonate with our wellness-conscious audience.
Landing Page Optimization:
Proactivo didn’t just stop at building a beautiful site—they made it convert. Their team meticulously optimized our landing pages, implementing persuasive copywriting, mobile-responsive design, and clear CTAs that significantly increased our conversion rates. We saw a measurable uplift in signups and product purchases within the first few weeks of launch.
Digital Marketing:
Their digital marketing support has been outstanding. From social media strategy and content creation to SEO and performance marketing, Proactivo Commerce ensured that every campaign was aligned with our brand voice and business goals. Their data-driven approach helped us scale ad spend efficiently and reach our target audience across multiple platforms.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Partnering with Proactivo Commerce for our brand Heka Herbal brought significant and measurable improvements across key areas of our digital presence and performance. Their work on Shopify website design, landing page optimization, and digital marketing led to impactful results that directly contributed to our growth.
1. Increased Conversion Rates
After Proactivo redesigned our Shopify website and optimized the landing pages, we saw a 38% increase in conversion rates within the first month. Their clear layout structure, persuasive product storytelling, and seamless mobile experience played a big role in this.
2. Improved Website Performance
Our site’s loading speed improved by over 45%, thanks to their technical optimization and clean design. This not only enhanced user experience but also positively impacted our SEO rankings.
3. Higher ROI from Paid Campaigns
With their digital marketing efforts, including targeted ad campaigns and remarketing strategies, we achieved a 3.5x return on ad spend (ROAS) in the first 60 days of launching our paid campaigns. Their data-driven targeting and ad creatives resonated perfectly with our audience.
4. Increased Organic Traffic
Their SEO-friendly structure and content guidance helped us grow our organic traffic by 60% over a three-month period. Our core products began ranking on the first page for several niche Ayurvedic wellness terms.
5. Better Engagement & Brand Experience
From intuitive design to faster page speeds and branded landing pages, user engagement metrics improved drastically. We saw a 40% reduction in bounce rate and increased average session duration by over 30%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Working with Proactivo Commerce for our brand Heka Herbal was a highly professional and seamless experience, especially in terms of project management and communication. Their ability to manage timelines, delegate tasks efficiently, and maintain consistent communication truly set them apart from other service providers we've worked with.
Here are some key highlights of their project management and responsiveness:
✅ Swift & Clear Communication
From day one, their team was extremely swift in responding to queries, feedback, and updates. Whether it was via email, WhatsApp, or project tracking tools, we never had to follow up twice. They were proactive in sharing progress and next steps at every phase.
✅ Exceptional Consultation
Their consultation during the discovery and strategy phase was top-notch. They took the time to understand our brand, our audience, and our business goals, and offered insightful recommendations that we hadn't considered ourselves.
✅ Structured & Transparent Workflow
Every task—from design drafts to development and campaign setup—was handled through a well-structured workflow. We always knew what was being worked on, by whom, and what to expect next. They also provided timelines and stuck to them diligently.
✅ Amazing Support & Post-Delivery Involvement
Their support didn’t end at project handover. Even post-launch, they are quick to help with any technical tweaks, content updates, or campaign optimizations. It felt like we had an extended in-house team backing us.
✅ Smart Delegation & Expert Team Execution
The way their internal team was delegated made everything smooth. We interacted with specialists for each task—designers, developers, marketers—which made the entire project feel well-coordinated and professional.
✅ Top-Notch Work Quality
Despite being fast and responsive, the quality of their work was never compromised. Each deliverable—be it a landing page design, ad creative, or backend development—was polished, on-brand, and conversion-focused.
What was your primary form of communication with Proactivo Commerce?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Working with Proactivo Commerce has been nothing short of amazing. They are not just an agency—they’re a true partner that cares about your brand’s success. Their communication, creativity, and strategic thinking make them stand out in a crowded market.
If you’re a D2C or wellness brand looking for a Shopify Partner that truly delivers on all fronts—design, performance, and growth—look no further than Proactivo Commerce.
⭐️⭐️⭐️⭐️⭐️ (5/5)
Are there any areas for improvement or something Proactivo Commerce could have done differently?
I don't think any.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS