Customer Service Outsourcing
Chat Support Services Email Support Services Order Processing & Taking
Confidential
June 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The most impressive aspects are their efficiency and time management."

Jul 7, 2026

Host, Buckhead Luxury Highrise

Anonymous

Hospitality & leisure
Atlanta, Georgia
Online Review

PRIMEWAVE SERVICES LLC has managed an Airbnb listing for a hospitality company. The team has communicated with guests, answered questions, managed bookings, and optimized listings.

PRIMEWAVE SERVICES LLC has helped the client achieve an 88.5% increase in views and bookings within a week. Their communication, time management, and on-time delivery have been excellent. Overall, the client is very satisfied with the results of the project.

BACKGROUND

Introduce your business and what you do there.

I am the Host at Buckhead Luxury Highrise. In the hospitality and leisure industry, I manage an Airbnb listing, connecting guests seeking accommodations with unique stays and experiences.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PRIMEWAVE SERVICES LLC?

My goal was to get more bookings and generate more income for my Airbnb listing. I also valued their great communication and time management.

SOLUTION

What was the scope of their involvement?

They communicated with guests, answered all questions thoroughly, and maintained continuous professionalism. Additionally, they managed bookings and handled listing optimization.

How did you find PRIMEWAVE SERVICES LLC?

Referral.

Why did you select PRIMEWAVE SERVICES LLC over others?

Their pricing fit our budget, their company values aligned with ours, and they demonstrated professionalism.

What is the status of this engagement?

The project started in June 2026 and is ongoing.

How many teammates from PRIMEWAVE SERVICES LLC were assigned to your project?

One person was assigned to my project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My listing received more views and bookings within a short amount of time. Within a week, I saw an 88.5% increase in both views and bookings.

What was your primary form of communication with PRIMEWAVE SERVICES LLC?

We primarily communicated through virtual meetings and email or messaging apps.

How did PRIMEWAVE SERVICES LLC perform from a project management standpoint?

Their project management was amazing, and they delivered on time.

What did you find most impressive about them?

The most impressive aspects are their efficiency and time management.

Are there any areas they could improve?

At this time, there is nothing I would suggest for improvement.

RATINGS

5.0

PRIMEWAVE SERVICES LLC

Running Airbnbs on autopilot, scaling Wave by Wave

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