Postt (Pty) Ltd

BACKGROUND

Please describe your company and position.

I am the Account Manager of BIGBrave

Describe what your company does in a single sentence.

BIGBrave is a strategic design firm, we partner with our clients, big and small, to design & create human-centered brands, products, services and systems that are effective, beautiful and easy to use.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Postt (Pty) Ltd to accomplish?

• Build a website
• Content updates
• SEO

SOLUTION

How did you find Postt (Pty) Ltd?

Referral

Why did you select Postt (Pty) Ltd over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the development of a fully custom WordPress website for our client, designed to showcase a wide variety of service offerings. The site consisted of more than 50 pages and was built to be both scalable and user-friendly. The client provided initial design concepts in PowerPoint format, and the Postt team translated these into a professional, fully functional WordPress build. Key deliverables included:- Custom theme development and implementation- Integration of contact forms and WhatsApp for direct communication- SEO optimisation to improve search visibility- End-to-end build and ongoing maintenance support The website was completed within one month and delivered as a ready-to-use platform. It has since enabled the client to market his company effectively, establish a strong digital presence, and generate new leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered a fully functional 50+ page website within just one month, meeting the client’s tight deadline.
Enabled the client to showcase a wide range of offerings in a professional and organised way.
Implemented SEO best practices, resulting in improved search visibility and discoverability.
Integrated WhatsApp and contact forms, creating a direct channel for inquiries and new leads.
Provided a scalable digital platform that continues to support the client’s business growth and marketing efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated excellent project management throughout the engagement. They delivered the website within the agreed timeline, despite the large scope of work. Communication was clear and proactive, with regular updates provided along the way. They were responsive to feedback and quick to address any requests or changes, ensuring the final product matched the client’s expectations. Overall, they were reliable, professional, and easy to work with.

What was your primary form of communication with Postt (Pty) Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was how easy they were to work with. They took our initial design files and quickly transformed them into a fully functioning website without overcomplicating the process. Their ability to communicate clearly, stay flexible, and keep things moving forward made the collaboration smooth and stress-free.

Are there any areas for improvement or something Postt (Pty) Ltd could have done differently?

Overall, the experience was excellent, and there were no significant areas for improvement. The project was delivered on time, met expectations, and the team was very easy to work with.