Positive Agency

BACKGROUND

Introduce your business and what you do there.

I’m the founder of NegOcean, a startup that connects construction providers with contractors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Positive Agency?

I needed a company to help me with the UX/UI design of our platform. We’re currently in the MVP stage and will roll out in a couple of months. I also needed an advisor who could help me develop my idea, create a plan, and come up with an advertising campaign to promote our startup.

SOLUTION

What was the scope of their involvement?

Positive Agency has helped us with the UX/UI design of our platform and provided us with consulting services. We’ve had many meetings to figure out the project plan and start the design process using Figma.

What is the team composition?

We’ve worked with Miguel and 2–3 more colleagues.

How did you come to work with Positive Agency?

I found them through a referral. I remember they worked with some friends and helped me in a previous process with another company I was working with.

How much have you invested with them?

So far, we’ve spent between $15,000–$20,000.

What is the status of this engagement?

We started working with them in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been amazing, and they’ve been very professional. The quality of their work has met my expectations.

How did Positive Agency perform from a project management standpoint?

Positive Agency has completed the work on time. We communicate via WhatsApp, Google Meet, and Zoom.

What did you find most impressive about them?

They’re very passionate about new projects and work as if they're the owners. Overall, I really enjoy working with them because they put a great effort into accomplishing the goals of my platform.

Are there any areas they could improve?

No, it’s my first time doing entrepreneurship, so I don’t know what to say.

Do you have any advice for potential customers?

Have weekly meetings to review the progress of the project. It’ll help you stay organized.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager LATAM of Multinational company in imaging and optical products

Describe what your company does in a single sentence.

A multinational company that specializes in imaging and optical products. The company is best known for its cameras, camcorders, printers, photocopiers, and medical imaging equipment. Also provides industrial equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Positive Agency to accomplish?

• Content creation for social media
• Brand recognition in Latin America
• Social media management

SOLUTION

How did you find Positive Agency?

Online Search

Why did you select Positive Agency over others?

• Good value for cost
• Company values aligned

How many teammates from Positive Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Monthly Social Media content calendar with usage rights. Community Management 95% response rate. Monthly reports of Social Media KPIs such as Engagement Rate, Total Reach, Organic Reach, Paid Reach, Video Views, and others. Dashboard with metrics for Social Media Platforms for the countries in Latin america.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reach and impressions.
• Engagement rate.
• Community Management response rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Positive agency provides immediate attention to all requests and demonstrates excellent organization in every activity.

It is a creative and consistently proposes new actions and stays up to date with trends relevant to our target audience.

What was your primary form of communication with Positive Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Something that sets Positive Agency apart is their client service; they are always attentive to our needs and constantly seeking improvements in campaigns, trends, and processes.

Are there any areas for improvement or something Positive Agency could have done differently?

We are very satisfied with what the agency provides. We are confident that they will continue to stay at the forefront of actions and strategies for us and their other clients.