PFLB

BACKGROUND

Please describe your company and position.

I am the General Manager of Napier Healthcare

Describe what your company does in a single sentence.

We are healthcare service provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PFLB to accomplish?

• We hired them, to continuously conduct load testing for our ongoing Electronic Health Record software releases twice a month.

SOLUTION

How did you find PFLB?

Online Search

Why did you select PFLB over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from PFLB were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of their work involves conducting load testing our ongoing Electronic Health Record (EHR) software releases twice a month. The objective is to assess the software's performance, scalability, and stability under varying user load scenarios. The approach includes simulating light, moderate, and heavy user loads in a controlled testing environment that mirrors the production setup. 

Anonymized or synthetic data will be used to protect patient information during testing. Key deliverables include a comprehensive load test plan, multiple load test scenarios, and their timely execution. 

Performance metrics will be collected and analyzed, establishing performance baselines for future comparisons. Detailed test reports, feedback, and recommendations will be provided to the development team for continuous improvement. Effective communication and collaboration will be maintained to address performance issues and enhance the EHR software's overall performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Even though the project is still on going the measurable outcomes we could talk of presently include improved performance metrics, stable software releases effective collaboration between load testing and development teams. 

These outcomes ensure that the EHR software can handle varying user loads efficiently, minimizing performance issues and ensuring a reliable and high-performing system for users and we hope on more successful outcomes soon because we believe our projects being handled by one of the best team we can come by.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management fit our needs. They were proactive and responsive to our needs. The PM used Slack and a shared drive to ensure open communications and follow-through.

What was your primary form of communication with PFLB?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The project manager assigned to our team was very involved and provided guidance above and beyond our expectations.

Are there any areas for improvement or something PFLB could have done differently?

As of now, nothing in particular

BACKGROUND

Please describe your company and position.

I am the COO of Diffco US, Inc

Describe what your company does in a single sentence.

Diffco is a leading app development company that helps companies to build real software solutions, web service platforms, mobile applications, SaaS, and AI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PFLB to accomplish?

• Set up performance testing tools and processes
• Test the performance of all ongoing releases of our software

SOLUTION

How did you find PFLB?

Online Search

Why did you select PFLB over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from PFLB were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our software is used by over 50,000 users worldwide, and each release needs to undergo rigorous load testing before being launched. So we hire PFLB to cover all performance testing activities. PFLB implemented a cloud platform for performance testing, which made it easy for us to scale and test our software. 

They also created a methodology for load testing, created a test environment, and provided additional volumes of test data to help us accurately simulate real-world usage. We were impressed with their ability to import our existing JMeter scenarios into PFLB, allowing us to run tests seamlessly from the cloud. They also set up the launch of load tests inside the CI/CD pipeline through Jenkins, streamlining our testing process. 

PFLB's team analyzed test results for all releases and identified performance bottlenecks, providing us with recommendations for optimizing our software's performance. They also provided detailed test reports, allowing us to track our progress and make informed decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome is that we can now find and fix all performance issues and bottlenecks before a release launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PFLB seamlessly integrated into our in-house team, so we work in the same sprints together. They deliver on time and have a great customer-oriented culture.

What was your primary form of communication with PFLB?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are an excellent one-stop shop for performance testing, having everything in place, including their load testing platform, skilled performance engineers, and training.

Are there any areas for improvement or something PFLB could have done differently?

I have nothing to mention here.

BACKGROUND

Please describe your company and your position there.

I am Head of QA in a Russian commercial bank. One of the top 25 largest banks in the country.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Performance Lab?

Creation of continuous quality assurance of software for RBS of legal entities

What were your goals for this project?

1. Reducing the number of functional errors in new software versions
2.  Reducing the delivery time of new software versions to business customers
3. Reducing cost through automation
4. Improving predictability of software behavior under high load
5. Tracking changes in software performance from version to version
6.  Improving the speed of receiving error reports for software developers

SOLUTION

How did you select Performance Lab?

competitive procedures

Describe the project in detail.

Within the framework of the project, the innovative methodology “Quality Gates Next” was applied to create continuous quality assurance of software for RBS of legal entities.

The provided software passes through several quality gateways, on which the quality of each version of the product is assessed in an automated mode, and a decision is made on the possibility of moving to the next, more resource-intensive and detailed gateway.

The project has implemented several gateways, in which each software version goes through several stages of automated testing, as well as stress testing. After passing all the developed quality gateways, the provided software is ready for acceptance by business customers.

At all stages, test environments are monitored, which is used to improve test results. The resulting system is easily scalable and allows adding new quality gateways both before and after those already implemented.

What was the team composition?

1 devops architect 1 test manager 4 test automation engineers 3 permonace testing engineers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Uralsib has several times accelerated the release of the RBS system of legal entities

How effective was the workflow between your team and theirs?

workflow was effective

What did you find most impressive about this company?

strong proffesional tean

BACKGROUND

Please describe your company and position.

I am the Founder & CEO at Spendesk of Spendesk

Describe what your company does in a single sentence.

I'm the Founder & CEO at Spendesk, we are a all-in-one spend management solution streamlines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PFLB to accomplish?

• Our main objective in hiring PFLB for application testing was to ensure the robustness, security, and overall quality of our Spendesk fintech application.

SOLUTION

How did you find PFLB?

• Online Search
• Clutch Site

Why did you select PFLB over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from PFLB were assigned to this project?

3

Describe the scope of work in detail. Please include a summary of key deliverables.

They undertook a comprehensive testing approach that encompassed both functional and security aspects of our application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team testing efforts led to the identification and resolution of several critical bugs and security vulnerabilities that could have otherwise posed a risk to our users and data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained open communication and promptly addressed any concerns or queries we had throughout the project.

What was your primary form of communication with PFLB?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team didn't just focus on functional aspects but also deeply evaluated security and performance, which are critical in a fintech application.

Are there any areas for improvement or something PFLB could have done differently?

No, Actually we got what we needed.

BACKGROUND

Please describe your company and position.

I am the Head of operations of a transportation company

Describe what your company does in a single sentence.

Our company offers a range of products and services tailored to meet the needs of general aviation pilots, aircraft owners, and aviation professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PFLB to accomplish?

• Evaluate the flight booking software's behavior under high-load conditions

SOLUTION

How did you find PFLB?

• Online Search
• Referral

Why did you select PFLB over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from PFLB were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Conduct comprehensive performance testing on our Flight Booking System to assess scalability, responsiveness, and stability under high user loads, identifying and resolving performance bottlenecks for an enhanced UX.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from the project include improved response times, validated scalability, increased throughput, reduced error rates, optimized resource utilization, and enhanced user satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PFLB follows an agile project management style, emphasizing flexibility and iterative development. They are our go-to provider of performance testing services.

What was your primary form of communication with PFLB?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have really deep expertise in performance testing

Are there any areas for improvement or something {provider_name} could have done differently?

It would be perfect if they could also provide security testing services

BACKGROUND

Please describe your company and position.

I am the CEO of Smart State

Describe what your company does in a single sentence.

Cybersecurity services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PFLB to accomplish?

• Stress-test our application before go-live
• Create an infrastructure for future stress testing

SOLUTION

How did you find PFLB?

Business conference

Why did you select PFLB over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from PFLB were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Many users were on the waitlist for our brand-new AI based smart contract auditing software. To get more confidence before the launch, we stress-tested it with the help of PFLB. They were a great team of engineers who knew everything about software performance. 

There were a bunch of performance issues during testing, so we managed to fix them before go-live. PFLB provide us with their in-house platform for our testing projects, so we use it to test further software versions. I recommend PFLB and Yurii, the CEO, as a competent and experienced team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We know the performance limits of our software

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A project manager provided us with the project timeline. They kept us updated all the time.

What was your primary form of communication with PFLB?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

PFLB is really good at stress testing

Are there any areas for improvement or something PFLB could have done differently?

All worked out fine