HR services in Australia.
PerformHR are “changing the way HR is done”. We are committed to providing innovative HR solutions to organisations locally and around the globe. Our mission is to provide tailored, commercially savvy, HR solutions to help our clients lead, grow and protect their businesses.
We understand that all business are at a different stage in their HR lifecycle, and that there is no ‘one size fits all’ solution.
Homeloans and Resimac joined forces to form Resimac Group. In order for a merger of this size and scale to be successful, implementing the right people strategy was crucial.
The PerformHR team provided an objective point of view, unclouded by the intense emotions and dynamics that might typically affect in-house team members during such a period of instability.
Not being biased by long-standing relationships and internal politics, the PerformHR team were the trusted advisers able to step in and offer straightforward, expert advice.
"PerformHR brought a new perspective that allowed us to discuss, challenge and have healthy debate around important people issues." - Danielle Corcoran, Resimac’s GM in 2016
“It was an advantage having someone with perspective who wasn’t tied emotionally to anything.”
Maintaining this focus enabled PerformHR and Resimac Group to move efficiently through the merger’s structural aspects and policy changes, ensuring both compliance and best practice were met. Aligning everyone under one framework gave Resimac Group a clear direction to move in, resulting in a smooth, successful integration.
Today, Resimac Group’s successful integration makes it one of the most successful non-bank lenders in Australia, with a loan portfolio totalling more than $14 billion, a customer count exceeding 50,000, and a thriving team of 250+ people across multiple locations.
Resimac was aware of the potential for an ‘us versus them’ mentality to develop during the merger and recognised the need to have the right people strategy in place when bringing CEOs and team members together in the newly formed organisation. They needed not only to merge teams across multiple locations but also bring together different working styles.
What happened next
Rather than build a sizeable internal HR function, Resimac Group engaged PerformHR to deliver a combination of a fully managed HR partnership, with specialist industrial and employment relations support.
PerformHR helped the newly formed group to assess structural and policy changes and managed integration by adopting a flexible HR model that could adapt to the ongoing shifts.
This was delivered through a combination of onsite and virtual HR management of business-as-usual (BAU) activities.
Back in 2011, Temple & Webster was newly formed and had little brand recognition – but big aspirations.
While exciting, this time of rapid growth also brought the challenge of scaling its operational function quickly.
Temple & Webster recognised that to enable its hyper-growth, it needed to focus on its core competency of e-commerce and outsource its HR function to a partner that would bring the necessary expertise and scalability to enable its ambitions.
The business leaders at Temple & Webster needed to find an efficient, economical way to address its primary challenge: sourcing and onboarding quality talent without needing to invest in internal infrastructure.
What happened next
A PerformHR Client Service Director became the onsite liaison, assisting with and managing various processes. This hands-on approach was greatly appreciated in the fast-paced, high- growth environment.
The result was that this representative was embedded in the Temple & Webster team, seamlessly addressing the business’s needs with all the familiarity of an in-house expert.
“It was like having a member of your executive team that has a decade of HR experience show up and contribute on a daily or weekly basis. It was really great.” - Adam McWhinney, co-founder of Temple & Webster
PerformHR’s approach quickly augmented and matured Temple & Webster’s systems, updating and documenting filing processes, procedures and policies. The scope of work included the development and implementation of the company’s culture and vision: how it was manifested through recruitment onboarding, performance management, and other key areas of the business.
Having a scalable outsourced HR model empowered Temple & Webster to maintain its rapid hyper-growth.
Even long after the conclusion of the partnership, McWinney still appreciates the lasting impact the engagement had on Temple & Webster.
I think the really important part is the handover process. Once we scaled up, we made a commitment to continuing to grow the business at the current rate and we wanted to build up our own HR capabilities. There was absolutely nothing but support from PerformHR, all the way until the very last day, and then beyond. - Adam McWhinney, co-founder of Temple & Webster