Penguin Commercial Limited

PenAir – The All-in-One Travel Agency Software

Overview
PenAir is a modular, cloud-native travel agency platform that integrates reservations, CRM, accounting, mid/back-office, ERP, analytics, and mobile tools into one seamless environment. Designed for travel agents, tour operators, TMCs, DMCs, OTAs, and enterprises, it empowers teams to automate workflows, enhance data visibility, and drive sustained business growth.

Core Strengths & Features

• Unified Booking Engine
  Real-time GDS/NDC access with 500+ supplier integrations for flights, hotels, tours, and packages—managed in one platform.

• End-to-End Automation
  Streamlined mid/back-office tools for booking sync, supplier handling, payments, alerts, compliance, and reporting.
  

• Travel-Specific CRM
  Includes lead tracking, client segmentation, automated itineraries, omnichannel messaging, loyalty programs, and chatbot support.
  

• Integrated Accounting
  Automated invoicing, multi-currency support, bank reconciliation, commission tracking, and travel-tax compliance (VAT, GST, TOMS, IATA BSP).
  
• ERP & Business Intelligence
  Scalable ERP tools with supplier API management, AI pricing, mobile access, multi-branch control, and BI dashboards.

Benefits & ROI

• Operational Efficiency: Consolidates 4–6 disparate systems—reducing duplication, errors, and admin time.
• Revenue Acceleration: Real-time availability, CRM automation, and AI pricing improve conversion rates and booking velocity.
• Financial Control: Travel-centric accounting enables faster, more accurate financial closes, commission management, and optimized cash flow.
• Scalable Growth: Modular architecture supports agencies of any size—from boutique leisure firms to large TMCs and multi-location DMCs.
• Enhanced Client Experience: Automated communications, personalized itineraries, and loyalty programs nurture retention and satisfaction.