Peeklogic, LLC

BACKGROUND

Introduce your business and what you do there.

I’m a Salesforce architect at ECM Solutions, a Salesforce consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Peeklogic, LLC?

We needed additional resources for Salesforce consulting.

SOLUTION

What was the scope of their involvement?

They developed Salesforce solutions, specifically, they created Sales Cloud and Service Cloud and Salesforce community-based applications. This included Lightning components and Apex classes, queries, custom community pages and solutions, and Vlocity components.

What is the team composition?

There are 2-3 people. They had a project manager that interacted with us.

How did you come to work with Peeklogic, LLC?

We started a small engagement where they just provided part-time service with one developer. We were pleased with the results and decided to scale it up.

How much have you invested with them?

We spent about $250,000.

What is the status of this engagement?

We started working together in November 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They developed high-quality code and paid attention to detail. In Salesforce consulting, 30% rework is normal. With Peeklogic, LLC, it was significantly less at around 15%.

How did Peeklogic, LLC perform from a project management standpoint?

Communication was done through a GitHub tracking system and through virtual meetings. There was ongoing communication throughout the project and constant feedback. They were particular and paid attention to detail.

What did you find most impressive about them?

Their developers are very talented—they come up with good solutions for complicated problems. The quality of work is very high and better than average.

Are there any areas they could improve?

There’s nothing that could be improved.

Do you have any advice for potential customers?

If you’re prepared to work with a provider, Peeklogic, LLC is one of the best. We had a positive experience with them.

BACKGROUND

Introduce your business and what you do there.

We’re an automotive services company comprised of 10 people, providing different services to dealers, retailers, and enthusiasts who purchase vehicles from auctions and need them to be worked on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Peeklogic, LLC?

We were testing out Salesforce for back-office and operations, and it seemed like a good tool for us. We were doing a lot manually, and that’s where the automation came in. Salesforce was really modifiable, and we could build any kind of business process into it. 

So, we got involved with Sergii (CEO, Peeklogic) to help build the correct business processes within Salesforce. 

SOLUTION

What was the scope of their involvement?

We’ve been able to build new Salesforce components and connect them. It’s an ongoing, unfinished process, and we’re with Peeklogic all the way. 
In the beginning, I described the business processes we needed to Peeklogic (e.g. what kind of data we needed to be extracted from our vendors), and they came up with ideas. They suggested types of buttons, how we could automate certain functions, and what security features to have. I would approve the work, and then we’d go forward.

It wasn’t an official process where I’d present my requirements. I have a general idea about the topic, but I’m not a developer myself. Peeklogic allowed me to explain what I needed in my own words. 

This is the reverse of what many providers are willing to do (e.g. other vendors want to see a request and send a proposal). Peeklogic shows me what they can do, I’ll approve, and they’ll move forward. They’ll finish a task and I’ll request something else. It’s been like this for the past three years.

What is the team composition?

I’ve been dealing with two people from their team, the owner and one of the managers. Those two would ask me specific questions and present their work. I believe they have other members working under them.

How did you come to work with Peeklogic, LLC?

I was a referral, followed by an in-person meeting with the owner. That helped a lot, since it’s hard to explain requirements through proposals and emails. I met them in person and explained who we worked, and he agreed.

It was actually in reverse, which a lot of providers didn’t want to do. They wanted to see my request, then they’d provide a proposal. This is why it took me a lot of time to find someone who was willing to work on my terms.

How much have you invested with them?

We’re getting close to $30,000. They bill us on a feature-by-feature basis.

What is the status of this engagement?

The initial contact was made in January of 2016, and we started working together in mid-February of that year. The partnership is ongoing, and we complete tasks on a feature-by-feature basis. There’s always something new, so it’ll never end.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve increased our volume of purchases. Peeklogic’s support has moved our workflow away from paper and spreadsheets, and it has stopped us from forgetting to add data.

Previously, I would need to spend an hour processing the inventory and paperwork for each vehicle. Now, it takes minutes.

For example, they created a back-office inventory system to manage the vehicle purchases we perform on behalf of clients. Each time we make a purchase, data is transferred at the click of a button from the vendor’s website to our Salesforce. (Prior to that, it was a copy-paste process, taking us 3–4 minutes to enter in one inventory item.)

Also, after purchases, there would be 15 pages to fill in manually. We’d write those up in Word or Excel, print them out, and present them to the client to sign. It used to take days to get the client into the office to sign the paperwork.

Now, none of that exists. PDFs that get sent automatically to the client through email, and they sign it with an application called HelloSign, which is integrated with Salesforce. It’s semi-instant. 

How did Peeklogic, LLC perform from a project management standpoint?

They’re more on top of it than me. They’ll keep asking me for info. Then, when I have the time, I’ll punch in 20 different tasks, and they’ll have questions about each one. I like them because they’re on top of me, and they get in touch about tasks weekly. I can ask them a quick question on Skype, and they respond in minutes, if not seconds.

What did you find most impressive about them?

I’m impressed by their non-traditional way of doing things. I requested multiple proposals, and every provider wanted all of the requirements at once. 
I just didn’t have those. I come up with new things daily, and Peeklogic was the only company that agreed to work that way. 

Are there any areas they could improve?

Since I’m not a developer, there’s nothing I would suggest. If I could have them in my office, that would be an improvement. Working remotely is a challenge, but it’s not any deficiency of theirs.

Do you have any advice for future clients of theirs?

I’d recommend laying out all the requirements without exaggerating. If Peeklogic sees everything the client needs, especially if they have visuals or personal contact, the process will go smoother.

BACKGROUND

Please describe your company and your position there.

Surprise HR provides a comprehensive employee engagement and recognition platform leveraging behavioral economics research out of Stanford University to redefine how organizations approach employee relations. I oversee Surprise HR's Business Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Peeklogic, LLC?

When our in-house Salesforce Developer left the organization we struggled to staff a local resource to manage our Sales Cloud customization. We reached out to many developers and development firms, but most were unwilling to work on a maintenance and overhaul project. Peeklogic was able and willing to jump in and help out.

What were your goals for this project?

We needed to update our Salesforce implementation in a very short period of time (less than a month) to adapt to our new Sales Processes (moving from a semi-structured sales process to a multi-tiered, highly structured sales process). As with any reorg/restructure there are unforeseen hiccups – Peeklogic was able to adapt with us and work at our blistering pace.

SOLUTION

How did you select this vendor?

Researched online contract platforms (e.g. Upwork) to find interested parties (20% success rate). Sent code test to assess abilities (25% pass rate). Put each qualified candidate/team through 2 week trial period of reduced hours (50% success rate). We are currently working with three vendors, each servicing a different wing of the organization: Marketing, Sales, Service – Peeklogic handles Sales, by far the more difficult to manage due to the quality of the code written before them.

Describe the project and the services they provided in detail.

Review existing apex classes, visualforce pages, workflows, and configurations. Offer suggestions for improving existing implementation. Review change requests for technical viability and implement them. Handle v1.1, v1.2, v2, v3 changes to requests in timely manner (often same-day). At a high level, we updated our sales process, nomenclature, kpis, and cadence. Peeklogic was responsible for coding the necessary updates to support these changes.

What was the team composition?

Team consisted of business stakeholder (Director of Sales), myself (as Technical Architect), QA Specialist (for testing functionality; though this role didn't come in until half-way through the process), and 2-3 Peeklogic resources.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

All Sales Reporting drives from the changes implemented by Peeklogic, from 1-1 meetings with Sales Reps all the way up to C-suite roundtables.

How was project management arranged and how effective was it?

Project was spec'd in a semi-agile method w/ small deliverables scoped in Trello cards. Communication took place on Trello cards for easier relation to ongoing efforts. Trello board was broken into Backlog > Spec'd > On Deck > Active > Ready for Test > Business Review > Complete with Peeklogic responsible for moving cards from On Deck to Active to Ready for Test to Business Review as required.

What did you find most impressive about this company?

Flexibility and willingness to get into it. Original contract was only for 20 hours per week - however certain weeks of the project required 40-60 hours of development time. They juggled their resources to accommodate our requirements.

Are there any areas for improvement?

Most areas of improvement are mutual. For example, we only recently moved to an enterprise development process (before relying on changesets). This caused some issue with code review and deployment cadence but was shared fault. However, where they could most improve is surfacing best practices and being more diligent in communicating necessary updates to stakeholders. There were a number of shortcomings in the code, from the prior developer, that Peeklogic would have been better off alerting us to upfront instead of commenting that "It works and we can work with it." As an analogy, our codebase was very much a dump truck when we needed a commuter vehicle. Peeklogic could have done better in the beginning of mentioning these observations.

UPDATED REVIEW

This review was updated by the client on March 25, 2020. The original star ratings were: Overall - 4.5, Quality - 4, Schedule - 5, Cost - 5, NPS - 5. New content is below:

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Peeklogic, LLC?

We reengaged them to work on additional updates on our Salesforce implementation.

SOLUTION

What was the scope of their involvement?

A large piece of these updates included migrating data from several fields to others (as we removed extraneous customizations) across millions of records. These updates were multi-stage deployments and updates (add new fields, copy data, change references, deploy updates, re-sync data, remove old fields).

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

These updates are not easy to do, let alone do on a “live” installation without downtime. Peeklogic’s engineers were able to make these changes without any active users even noticing.

BACKGROUND

Please describe your company and your position there.

We provide Process Engineering and Development to clients across various industries. Our core technical services relate to CRM and mobile application development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Peeklogic, LLC?

We hired Peeklogic for a custom SF application development to link that platform with Google Drive. As our internal developers were engaged full time on client work, and wanting a cohesive team to handle the build, I reached out to Peeklogic. This has been a long-term project, with additional maintenance/enhancements as required.

What were your goals for this project?

A stand-alone application that could be used to link individual records in SF with a corresponding folder in Google Drive. This reduces the amount of storage used in SF and provides a backup/audit trail of all file movement.

SOLUTION

How did you select this vendor?

Having worked with Sergii (Peeklogic's founder and CEO) on previous projects, I trusted his ability to understand the requirements and deliver on them. We discussed the project at length, and we made a plan for how we were going to approach the build, how long it would likely take, etc.

Describe the project and the services they provided in detail.

The project is an application that connects Salesforce and Google Drive. As such, it required extensive Apex (SF) and Google Application development. Sergii and his team assisted with the initial architecture/design, and then completed the entirety of the actual build. We provided testing and feedback, and they made fixes/enhancements based on that.

What was the team composition?

Beyond the initial architectural phase (involving myself and my CTO), the team consisted of Sergii and two of his developers. Sergii acted as PM/Scrummaster, and the two developers shared responsibility for the majority of the actual coding.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This is our first application on the AppExchange (SF's app store). It has proven our ability to plan and build large-scale custom applications intended for general use (instead of just specific clients).

How was project management arranged and how effective was it?

It was a small team. I acted as primary stakeholder/sponsor, Sergii was the PM, and the two developers reported directly to him. Overall it was very effective.

What did you find most impressive about this company?

A number of things. They're extremely competent and quick to understand any needs/requests sent their way. They're proactive in soliciting feedback and quick to turn around any required changes. They're a pleasure to work with.

Are there any areas for improvement?

Honestly, no. I could struggle to come up with something, but it would be a platitude. I plan to continue working with them on enhancements to this App as well as future projects.

BACKGROUND

Please describe your company and position.

 I am the Creative Marketing Designer of an other industries company 

Describe what your company does in a single sentence.

Every pipeline review in the world has this moment. Someone asks: "What's the story on this deal?" The room goes quiet. Someone opens a spreadsheet. Someone else checks their email. Twenty minutes later, you have a partial answer and three more questions. We built a product named after that moment - because solving it completely is our whole job.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peeklogic, LLC to accomplish?

• Website Development
• Web Dev Maintenance

SOLUTION

How did you find Peeklogic, LLC?

• Referral
• Other

Why did you select Peeklogic, LLC over others?

• Referred to me
• Company values aligned

How many teammates from Peeklogic, LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a great experience working with this company. They did the job really well and delivered high-quality results. The developer was professional, responsive, and highly skilled with Webflow. They helped us successfully rebrand our company and brought our vision to life. Communication was smooth throughout the project, and everything was completed on time. We are very satisfied with the outcome and would gladly recommend them to others.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Supported our development efforts resulting in significant improvements to the site health and notable reduction in project turnaround time from start to finish

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Consistently communicated with the team and was available to answer any critical questions and provided ways to tackle project requirements

What was your primary form of communication with Peeklogic, LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

They demonstrated genuine investment in the success of the project. Not just completing deliverables, but caring about the actual outcomes. That level of commitment is rare among agencies and vendors

Are there any areas for improvement or something Peeklogic, LLC could have done differently?

Not from what I can think of

BACKGROUND

Introduce your business and what you do there.

I’m an administrative assistant at Seawin Global. We manufacture, and supply customizable, high-quality bathroom solutions, including shower doors, vanities, and cabinetry, for hospitality, multifamily, and luxury projects. We offer comprehensive support from design to installation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Peeklogic, LLC?

We needed help enhancing and customizing our CRM system to streamline sales and project workflows and improve operational efficiency.

SOLUTION

What was the scope of their involvement?

Peeklogic, LLC customized and implemented our Salesforce CRM to align with our sales and project workflows. Key deliverables included configured pipelines, automated processes, and reporting dashboards.

What is the team composition?

We worked with two teammates from Peeklogic, LLC.

How did you come to work with Peeklogic, LLC?

We found them through a referral. We chose them over other options because they had high ratings, and their company values aligned with ours.

What is the status of this engagement?

We worked together from January–February 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Peeklogic, LLC’s work resulted in improved operational efficiency, enhanced visibility into our sales pipeline, and reduced manual processes through automation within Salesforce.

How did Peeklogic, LLC perform from a project management standpoint?

Peeklogic, LLC demonstrated strong project management throughout the engagement. They maintained clear communication and delivered all key milestones on time. We communicated via email and a messaging app.

What did you find most impressive about them?

Their responsiveness and ability to quickly adapt Salesforce to our operational requirements were particularly impressive, along with their clear communication throughout the project.

Are there any areas they could improve?

No, everything was perfect.

BACKGROUND

Please describe your company and position.

I am the Owner of a thrift store

Describe what your company does in a single sentence.

Benefits the community by providing low-cost goods while supporting charitable, non-profit missions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peeklogic, LLC to accomplish?

• invoicing

SOLUTION

How did you find Peeklogic, LLC?

• Online Search
• Referral
• Clutch Site

Why did you select Peeklogic, LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Automated document templates and data

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My process was simplified and complete by the end of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Met deadlines with ease, quick to respond to needs, respectful and kind.

What was your primary form of communication with Peeklogic, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were always quick to respond to needs, and very respectful and kind.

Are there any areas for improvement or something Peeklogic, LLC could have done differently?

Nothing to do differently.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager at CiteMed, a medical company. We provide a clinical evidence platform that streamlines regulatory literature review, clinical evaluation reports, and postmarket surveillance into a unified, structured workflow with regulatory-ready outputs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Peeklogic, LLC?

We needed to create a Salesforce app for managing deployments.

SOLUTION

What was the scope of their involvement?

Peeklogic, LLC has helped us with the development of a Salesforce app. The team has been responsible for the project's initiation, requirements analysis, and planning. In addition, they've handled the development phase, including setting up the foundation, creating the dev org, deciding the package version, creating a connected app, and setting up the initial wizard structure.Moreover, Peeklogic, LLC has also helped with the implementation of the app and has provided support documentation.

What is the team composition?

We've worked with 2–5 teammates from Peeklogic, LLC.

How did you come to work with Peeklogic, LLC?

We found Peeklogic, LLC through a referral. We chose them over other options because they had high ratings and offered good value for the cost.

What is the status of this engagement?

We started working with Peeklogic, LLC in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Peeklogic, LLC has delivered an approved technical architecture and a dev org ready for development.

How did Peeklogic, LLC perform from a project management standpoint?

Peeklogic, LLC's project management is great; the team delivers on time. We communicate with them mainly through virtual meetings.

What did you find most impressive about them?

Peeklogic, LLC is very responsive.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the Vice President of The Indie Quill

Describe what your company does in a single sentence.

The Indie Quill and The Indie Quill Collective is a digital bookstore and publishing company that also offers literacy training programs to create accessible education opportunities for underserved individuals. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peeklogic, LLC to accomplish?

• Quality Assurance

SOLUTION

How did you find Peeklogic, LLC?

Referral

Why did you select Peeklogic, LLC over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Peeklogic helps the Indie Quill on testing all of the new features on our websites and ensures a smooth customer experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had roughly 8 bugs a week recognized and fixed with their quality assurance assistance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered on time and responded to our needs exactly as we needed. They were very professional and proactive.

What was your primary form of communication with Peeklogic, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found the speed with which they were able to help get our sites live most impressive. It was especially useful for a startup company like us.

Are there any areas for improvement or something Peeklogic, LLC could have done differently?

Nothing, they were great!

BACKGROUND

Please describe your company and position.

 I am the Delivery Director of a medical company 

Describe what your company does in a single sentence.

Web Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peeklogic, LLC to accomplish?

• Sales Force Marketing Cloud campaign

SOLUTION

How did you find Peeklogic, LLC?

• Online Search
• Referral

Why did you select Peeklogic, LLC over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Peeklogic, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us with Salesforce Marketing Cloud, including campaign setup and data extensions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great team to work with! They helped us with Salesforce Marketing Cloud, including campaign setup and data extensions. Everything was delivered on time, and communication was smooth and efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated strong project management, delivered everything on time, and remained highly responsive throughout the collaboration.

What was your primary form of communication with Peeklogic, LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something Peeklogic, LLC could have done differently?

No