Content Writing Services Print Design
Editing and Proofreading Services
Less than $10,000
Dec. 2023 - May 2024

0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to Refer: 0.5

"They stopped responding after confirming that they wouldn't be able to progress."

Aug 26, 2024

Self-Publishing Author, Ocwen and Mantrikas

Anonymous

Other industries
Australia/New Zealand
1-10 Employees
Online Review

Pearson Self Publishers was hired by a self-publishing author to design and edit their book. In addition to that, the client wanted to leverage their publishing service.

Pearson Self Publishers failed to deliver the project, and the client received no outcomes. Once the team confirmed that they wouldn't be able to complete the project, they promised a refund, but that never happened. Overall, they were unresponsive, untruthful, and unprofessional.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Author of I'm a self publishing author, book name Ocwen and Mantrikas

Describe what your company does in a single sentence.

I worked with Pearson self publishers for editing and designing services for my book. The experience was not only terrible, but they stole the money as well.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pearson Self Publishers to accomplish?

Designing
Editing

SOLUTION

How did you find Pearson Self Publishers?

Facebook

Why did you select Pearson Self Publishers over others?

Good value for cost

How many teammates from Pearson Self Publishers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Book publishing service
Design and editing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Absolutely Nothing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No delivery happened.

They stopped responding after confirming that they wouldn't be able to progress and will refund. No communication after that and no money refunded.

What was your primary form of communication with Pearson Self Publishers?

Email or Messaging App

What did you find most impressive or unique about this company?

Lies and unprofesionalism

Are there any areas for improvement or something Pearson Self Publishers could have done differently?

Stop lying and start doing work professionally

RATINGS

1.0

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