Parker Publisher

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a Retail company 

Describe what your company does in a single sentence.

We have been delivering orchard fresh fruit gift baskets and gourmet gift baskets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Parker Publisher to accomplish?

• Getting our year book published with all the featured and best sellers.

SOLUTION

How did you find Parker Publisher?

• Online Search

Why did you select Parker Publisher over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of Parker Publisher’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided us a detailed feedback, edited and updated our manuscript and simply had it published.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The success was determined when it was successfully edited, published.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management and on-boarding was smooth. Was introduced to a super easy tool called Basecamp through which the deliveries were pre-scheduled, communication was fast.

What was your primary form of communication with Parker Publisher?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The customer support team is just amazing and unmatchable.

Are there any areas for improvement or something Parker Publisher could have done differently?

We think they've done a perfect job however, it would be great if they would support in-person meetings.