Outcrowd

BACKGROUND

Please describe your company and position.

I am an executive at Everybody Eats

Describe what your company does in a single sentence.

Our business provides consulting services for small and medium businesses and business units.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outcrowd to accomplish?

• Build a "brand book" to guide future design
• Design a marketing brochure (print)
• Design a marketing website

SOLUTION

How did you find Outcrowd?

Online Search

Why did you select Outcrowd over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Outcrowd were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Outcrowd to provide 3 key deliverables: 

1. Design for a print brochure - turnaround of <1 week for an upcoming event 
2. A brand book, including logo, colors, typography, and "identity elements" (social media icon, t-shirt, and sticker) - turnaround of approximately 1 week, with another 2-3 weeks of minor adjustments 
3. Wireframe / design for our primary marketing website - 2-week turnaround, including adjustments

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Timeframes for completion - all deliverables were completed within required time frames, and in many cases faster than expected 
2. Satisfaction of myself and co-owner in the business, likelihood to recommend to friends or family (Net Promoter Score) - satisfaction was very high all around. NPS 9 or 10 out of 10. 
3. Qualitative responses from friends and family - 100% positive reactions from 10-15 individuals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time or earlier than expected. Project manager and designers were highly responsive, with clear lines of communication.

What was your primary form of communication with Outcrowd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Strong communication skills, despite location in Ukraine. They provided a high willingness to collaborate and flexibility to adapt to our needs. High speed of turnaround. And, being in Ukraine, their professionalism and positivity despite the traumatic events occurring around them.

Are there any areas for improvement or something Outcrowd could have done differently?

There was one instance of extended back-and-forth with the web designer where he could have been clearer about his reasons for making a particular choice much earlier in the process. That was the exception, however, not the rule.

BACKGROUND

Please describe your company and your position there.

I'm the CEO and Co-Founder of Gladiate a legal SaaS company building a more modern operating system for personal injury attorneys in the United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We hired Outcrowd to help us layout our first set of brand guidelines as well as UI/UX designs for several core pages within our web application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to hire Outcrowd based on their portfolio of work and experience as well as their ability to understand our needs and layout a project scope and budget that seemed appropriate.

Describe the project in detail and walk through the stages of the project.

Our project kicked off with an intro call with a coordinator /business development representative from Outcrowd. She explained the team's experience and capabilities and we talked through our needs and what we were looking for in the project. We then prepared and submitted a company brief to Outcrowd that included a summary of our company, our team, our mission, who we're building for and why and what our current product looks like as well as what we wanted to accomplish in the current project.

Outcrowd assigned a project manager and produced a proposal for how they would approach the work along with a time and cost estimate. We approved the proposal and moved forward. At that point we were introduced to the team what would work on our project including a graphic designer and UI/UX designer.

We communicated with our Outcrowd team once or twice week, passing questions, requirements, likes and dislikes and fielding questions from Outcrowd. We had several reviews and iterations of each piece of work and agreed when items were in a good / finalized state and final assets were exchanged and passed from Outcrowd to our team.

How many resources from the vendor's team worked with you, and what were their positions?

In total we worked with 4 people overall. There was an initial business development representative that we had contact with and then a project manager and then designers - graphic designer and UI/UX designer who worked on our assignment.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final products were a set of brand guidelines that layout our companies logo, font and typography, color palate, imagery and patterns as well as a set of redesigned screens for our application including a dashboard and several layouts for the main workflow view our users utilize.

How effective was the workflow between your team and theirs?

The communication frequency and clarity were all very strong. We invited Outcrowd into our team's Slack channel and it worked very well to enable our teams to share ideas, links, feedback.

What did you find most impressive or unique about this company?

The Outcrowd team is very professional. They worked to scope the project very clearly at the outset, this included setting expectations when it came to timeline and cost and meet those targets. The Outcrowd team also communicates very well.

Good clarity and cadence of communication throughout the engagement. Lastly, the final work product was good quality. We enjoyed working with the team and liked their approach and designs and have engaged them for further work.

Are there any areas for improvement or something they could have done differently?

With each aspect of the project we brought very specific desires around each page that was re-designed and what colors we did and didn't want. Perhaps this helped in ensuring a final product we were happy or perhaps the Outcrowd team would have come up with a better solution without our input or requests, hard to say.

BACKGROUND

Please describe your company and your position there.

SYNIAD Innovations is a company focused on building breakthrough deep tech companies around cutting-edge advances in science & engineering. We collaborate with exceptional researchers from inception and provide the expertise, capital and networks to help accelerate their ideas into important new products and services. My position at Syniad Innovations is Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd, and what were your goals?

We hired Outcrowd to do the rebranding and development of our new website. Our goals was to showcase our business online and present to the world our business' facelift.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers, and the deciding factors was good reviews, good pricing, and with good reputation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss goals and objectives. From there, the team delivered mock-ups and wireframes for our site using Figma. After a few iterations, Outcrowd designed and developed an informational WordPress site. They updated the content to reflect our company's services and created our logo.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also developers and designers working behind the scene.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our stakeholders and audience love the updated design, and they now better understand our business.

Describe their project management style, including communication tools and timeliness.

We used Slack to coordinate, and they worked well with our team. If there were any delays, they let us know ahead of time so we could prepare.

What did you find most impressive or unique about this company?

OutCrowd designed a professional site that's easy to update. Their communication and patience in teaching us how to use our new site were outstanding.

Are there any areas for improvement or something they could have done differently?

When we first launched, the contact form had some minor bugs. We let them know, and they were quick to fix the issues.

BACKGROUND

Please describe your company and your position there.

I am the CEO at a Live-Marketing Brand, based in Germany, with corporate Clients all over the World.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We needed a complete the Brand for a new product we want to launch. Outcrowd took over the and had the mission to create something special.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our company is working with several companies from Ukraine, beside the war, the country is full of amazing talents. The brand communication, the first impression, was simply great, and I was pretty sure that our cooperation will be a massive push for our new brand.

Describe the project in detail and walk through the stages of the project.

It was pretty unusual, because of me. I didn't want to interrupt the creativity of Outcrowd and the team, after our first call we were fully aligned because I trusted in talent, the outcrowd team have. The whole process was smooth, my opinion was important but not necessary to move on, I really liked the simplicity of the process, that makes outcrowd pretty unique.

How many resources from the vendor's team worked with you, and what were their positions?

I was in contact with three team members, from sales, project management to creative. Love them all!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not yet because the brand launch is not done yet.

How effective was the workflow between your team and theirs?

Like I said before, It was pretty unusual, because of me. I didn't want to interrupt the creativity of Outcrowd and the team, after our first call we were fully aligned because I trusted in talent, the outcrowd team have. The whole process was smooth, my opinion was important but not necessary to move on, I really liked the simplicity of the process, that makes outcrowd pretty unique.

What did you find most impressive or unique about this company?

The talents and the skill set of the team were simply impressive.

Are there any areas for improvement or something they could have done differently?

Nothing from my side, we are going to work with outcrowd again!

BACKGROUND

Please describe your company and your position there.

I am the marketing manager of this company. We wholesale and provide retail fitting for flooring.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd, and what were your goals?

Our company need to create a strong identity that complements the company. We are planning to invest strongly into marketing as such we needed a proper logo and feeling towards the company.

SOLUTION

How did you select this vendor?

I was referred to by my family member to use Outcrowd. After looking through Outcrowd’s website I felt they had the capabilities and design ideas to assist in this project.

Describe the scope of their work in detail, including any steps and the final deliverables.

They started by collecting more information on the company. Such as what we do, and what our vision, mission, and goals are. Also what type of feeling do we want to portray to our customers?

How many people from the vendor's team worked with you, and what were their positions?

2 people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Have not started using the brand. As we have not launched our marketing yet.

Describe their project management style, including communication tools and timeliness.

Had 2 zoom meetings were the communication tools used.

What did you find most impressive or unique about this company?

I enjoyed how they did things structurally and provided us a template to properly introduce my company. We also appreciate their efforts to understand my company better.

Are there any areas for improvement or something they could have done differently?

I was really happy with the work. So I wouldn’t ask them to do anything differently. I will also hire this team again to do my website in the near future

BACKGROUND

Please describe your company and your position there.

I am the co-founder of FlipX and the CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd, and what were your goals?

We hired Outcrowd to help us develop our brand guidelines, and user flow diagrams, and to develop our marketing site landing page.

SOLUTION

How did you select this vendor and what were the deciding factors?

Outcrowd has a reputation for creating and delivering quality work, and we liked their design/style. From a cost perspective, they were also highly competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Outcrowd uses Figma to design and deliver review work to their customers. This format works great as we can leave feedback and work faster. We also have a shared Slack channel where we can quickly fire way questions to one another. As for technologies, the marketing landing site is developed using Webflow, a no-code solution.

How many people from the vendor's team worked with you, and what were their positions?

Mainly two people, the project manager and the business manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As this is an ongoing effort, the following deliverables have been delivered so far.

1. Branding Guidelines
2. User Flows diagrams
3. Wireframes for the main frontend application

Describe their project management style, including communication tools and timeliness.

As a customer, we don't have a lot of insight into their project management style. But we touch base every week and communicate often. Outcrowd provides us with a daily update every morning. Slack, Figma, and email are the main communication tools.

What did you find most impressive or unique about this company?

Despite the geographical divide, we are in the U.S located, and they are located in Europe. The ability to work together has been smooth, and they often have great suggestions and insights incorporated into the product. We like working with a company that takes an interest in their customer's products and wants to see it excel.

Are there any areas for improvement or something they could have done differently?

I think the communication aspect could be improved, not only for Outcrowd but also for us as a customer. A few times, the feedback we provided was forgotten or not applied in the manner we wanted. This led to frustration in both parties as time and effort were applied incorrectly.

BACKGROUND

Please describe your company and your position there.

I am a content and tech writer for a blockchain development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We hired Outcrowd to create landing pages for several projects. They were tasked with design and implementation from start to finish. We were looking for user friendly sites that contained a mix of technical and non-technical information.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed several companies but came back to the quality of the work and the affordability. The team was very proactive and helped us to accomplish our vision.

Describe the project in detail and walk through the stages of the project.

We met with the management team initially and were quickly assigned a project manager who kept things running extremely efficiently. Designs were completed in figma and we left feedback there as well as through a dedicated slack channel along with regular check-ins. Once the design was complete, the site was uploaded to Webflow which made it easy for us to make small updates as needed.

How many resources from the vendor's team worked with you, and what were their positions?

We mainly worked with our project manager. She had a team of designers and coders who translated our ideas onto the page.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The landing pages really increased our visibility and helped bridge the gap between the documentation and our users. We've had steady traffic increases and new interest in our services thanks to the awesome sites!

How effective was the workflow between your team and theirs?

It was great from our side, their team was fast and always ready to make updates once we had them. We wanted to add several features and they were happy to oblige. Deadlines were all met from their side.

What did you find most impressive or unique about this company?

I was really impressed with their speed and how quickly things moved from idea to design to code. They had several great recommendations for site features and unique ways to display information, and their design team is top notch.

Are there any areas for improvement or something they could have done differently?

No, any delays were due to our team, really their communication was excellent and the final products really helped to elevate our visibility.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a staking provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd, and what were your goals?

Outcrowd worked on the web design and development of our new website for moonli.me

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for the vendors online, checked their previous works, their website and social media presence. We shortlisted several candidates and held video interview with them. As a result, we picked Outcrowd based on their vision and common values with us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a kick-off meeting to discuss the project, its stages and timeline. Then Outcrowd delivered graphics and wireframes for our website. After that, we worked on the preliminary version of the site. Then we fixed all the errors and issues and worked on polishing of the final version.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Business Development Manager and Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching a new website, we saw more traffic. We received several new delegations from our clients. Our friends and competitors also praised the new design.

Describe their project management style, including communication tools and timeliness.

Given the fact that the project wasn't too complicated, we just had a team chat in Telegram where we discussed all the matters on the ongoing basis.

What did you find most impressive or unique about this company?

They were a small team but they were passionate about what they do, which really resonated with us.

Are there any areas for improvement or something they could have done differently?

The project went a bit beyond the deadline but given the fact that the guys are working from a war zone it was really nothing.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a product UX UI agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We got Outcrowd's help with a brand project, they created concepts, mockups and guidelines.

SOLUTION

How did you select this vendor and what were the deciding factors?

Having worked with Outcrowd before, I knew they were the right agency to go to for help. It's always brilliant working with them and I always enjoy our collaboration!

Describe the project in detail and walk through the stages of the project.

Alexandra was managing the project, and she kicked things off quickly with a call, and expected phases and timelines. When client feedback came in, they helped with revisions that finally resulted in logo guidelines.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with Alexandra, Outcrowd's project manager, and Anna, their branding designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Alexandra and Anna were very quick to come up with concepts, and they were also open to suggestions, ideas and sketches that they turned into the vector shapes. This eventually became the logo, and the client was very happy.

How effective was the workflow between your team and theirs?

Alexandra was quick to communicate, responsive and always so pleasant to work with!! I actually said "yay" when we started because I was excited to work with them again.

What did you find most impressive or unique about this company?

As always, I'm always so blown away with how lovely, collaborative and sweet everyone at Outcrowd is. They were professional, quick, friendly, and just seemed like genuinely wonderful people.

Are there any areas for improvement or something they could have done differently?

N.A.

BACKGROUND

Please describe your company and your position there.

I am the SVP for global marketing for my company, based in London. The company is a global financial institution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

I approached Outcrowd for help with illustrations and animation given their prior work, which was very high quality and professional. I was looking to update a graphic used in our pitch materials, both in static form and also animated.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our company works with a lot of different vendors, and we usually approach them with specific needs; i.e. I'll look for one vendor specifically for web development, and others specifically for motion graphics. Although Outcrowd is likely proficient in the full spectrum of design assistance, their quality of work when it came to illustrations was the deciding factor for us here, with our specific need relating to this

Describe the project in detail and walk through the stages of the project.

I had an initial meeting where I described what I was looking for, and we kicked off our engagement pretty quickly after that. There was a secondary follow up with the project manager to get into a few more details of the project, but Outcrowd picked up the need very quickly and we didn't waste much time getting up and running. Following the initial meetings, the rest of the feedback was shared via email and was quite easy/low touch, with Outcrowd delivering new designs based on my feedback quickly and incorporating all my requests.

How many resources from the vendor's team worked with you, and what were their positions?

In total there were 3 people involved, one who handled the initial project kickoff, billing, setup, etc.; a project manager who helped with the timeline, edits, etc.; and the end designer who ultimately worked on the illustrations directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's early days yet, and the designs haven't been put the test too much, but I am very happy with the output that we were given. It helped to really professionalize our presentation.

How effective was the workflow between your team and theirs?

The workflow was easy. We handled nearly everything via email which is what I prefer, and the flow was regular and consistent.

What did you find most impressive or unique about this company?

We were impressed with their outputs, professionalism, and the end result. But the communication and friendliness of the team was something that I was really happy with as well - I wasn't expecting poor service but I was pleasantly surprised by how welcoming the team was, and how easy it was to work with them.

Are there any areas for improvement or something they could have done differently?

Nothing pops to mind at the moment. Perhaps maybe more direct interaction with the end designer, but it wasn't really needed in this instance.