ONCyber Inc.

BACKGROUND

Please describe your company and position.

 I am the Senior IT Support Specialist of a consumer products company 

Describe what your company does in a single sentence.

ONCyber is a managed service provider to help you with all your security needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ONCyber Inc. to accomplish?

• Vulnerability Patching
• Endpoint Protection

SOLUTION

How did you find ONCyber Inc.?

Referral

Why did you select ONCyber Inc. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ONCyber Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Providing support with Service Organization Control Type 2 (SOC 2) deliverables ensuring that as an organization we achieve our certification. 
• Provided support for onboarding and off-boarding policies 
• Ensuring that endpoints are patched when there are any security risks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As we are trying to achieve SOC 2, OnCyber has helped us stay on track to ensure we are providing the right evidences on time to ensure compliance.They have been a great liaison between our organization and our auditor.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the set deadlines and we have weekly calls to ensure we are on track and there are no outstanding items. After every meeting, OnCyber provides meeting notes to ensure everyone is on the same page.

What was your primary form of communication with ONCyber Inc.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The pricing and flexibility are impressive. It’s a small business but they have a lot of experience and knowledge

Are there any areas for improvement or something ONCyber Inc. could have done differently?

As of right now there is nothing they can do differently