Obbserv

BACKGROUND

Please describe your company and position.

I am the Partner of Universal Bags

Describe what your company does in a single sentence.

Manufacturers of flexible packaging materials, including PP Woven and Non-Woven Fabrics and Bags

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Obbserv to accomplish?

• We hired OBBSERV with the specific goal of optimizing our website's user experience. we wanted to improve navigation and streamline content presentation and to enhance overall functionality to ensure that visitors can easily find the information they need and have a positive interaction with our brand.

SOLUTION

How did you find Obbserv?

Referral

Why did you select Obbserv over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Obbserv were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the OBBSERV team encompasses a comprehensive range of tasks to ensure the successful development and implementation of our website. Their responsibilities include website design and development, content creation, and integration, and will also focus on search engine optimization to enhance the website's visibility and organic ranking. 

They will provide recommendations to improve website structure, navigation, and overall user experience. The key deliverables from the OBBSERV team include wireframes and design mockups to showcase the website's structure and visual representation. their d will encompass SEO optimization, on-page elements, improved website structure, navigation, and internal linking deliverables. They will deliver a fully functional website with all agreed-upon features and functionalities ensuring a responsive design that is compatible across different devices and browsers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. A measurable outcome could be a significant increase in website traffic after the website revamps, indicating improved visibility and attracting more visitors to explore our offerings. 
2. if the project included SEO Optimization, a measurable outcome would be an improvement in search engine rankings for targeted keywords, resulting in higher organic visibility and increased organic traffic to the website. 
3. Conducting customer satisfaction surveys or collecting feedback from website users can provide measurable outcomes in terms of generating business opportunities and revenue growth. 
4. Measuring a decrease in website load time can demonstrate improved website performance, leading to better user experience, increased user retention, and potentially higher conversion rates.
5. Measuring an increase in qualified leads or sales directly attributed to the website project would indicate a successful outcome in terms of generating business opportunities and revenue growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach of OBBSERV was highly commendable with timely delivery of items and a responsive attitude towards our needs. They demonstrated a strong commitment to delivering items on time and ensuring the timely completion of project milestones. Throughout the project, OBBSERV maintained effective communication channels and provided regular updates on progress, ensuring transparency and keeping us informed of any potential delays or challenges.

What was your primary form of communication with Obbserv?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Obbserv demonstrates a genuine passion for their work and a commitment to our satisfaction. They consistently displayed a high level of professionalism, responsiveness, and enthusiasm throughout the project. They have a strong emphasis on communication and collaboration was truly commendable. They actively engaged with the team and fostered a collaborative environment where our input was valued

Are there any areas for improvement or something Obbserv could have done differently?

Although OBBSERV was receptive to our ideas and feedback, it would have been beneficial if they had proactively provided suggestions or recommendations to enhance the project. Their expertise and insights could have further enriched the outcome.