Nx Growth Partners Reviews (1), Pricing, Services & Verified Ratings

AI Development Business Consulting
Business Intelligence Consulting Business Process Management Consulting Business Transformation Consulting Operational Change Consulting Product Management Consulting
Confidential
June 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“I'm impressed by NX Growth Partners' talent.”

Sep 19, 2026

CEO & Founder, Kiotel

Raj Patel

Hospitality & leisure
Chicago, Illinois
201-500 Employees
Online Review
Verified

NX Growth Partners is helping a hospitality company improve their sales, operations, and technical processes. They have created SOPs, sales tracking and reporting tools, and a prioritized product roadmap.

Thanks to NX Growth Partners' work, the client has seen an increase in their growth rate and guest satisfaction. The team has helped the client cut their complaints in half. The client is also impressed by the team's talent.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of Kiotel, a hospitality company. We help hotels deliver consistent guest experiences through self-service check-in kiosks, live virtual front desk support, and operational workflows that reduce operating costs and improve profitability.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NX Growth Partners?

We needed help to make our sales, operations, and tech teams work more effectively as we grow.

SOLUTION

What was the scope of their involvement?

NX Growth Partners takes a hands-on role in reviewing how we work, identifying gaps, and helping us put improvements into practice. Their scope covers the sales process from initial inquiry through onboarding, coordination across our service teams, and how technical projects are planned and delivered. Key deliverables include SOPs, sales tracking and reporting tools, defined roles and performance measures, and a prioritized product roadmap. On the technology side, the engagement also includes helping us develop and bring our AI self-service kiosk solution into operation.

What is the team composition?

We work with two teammates from NX Growth Partners.

How did you come to work with NX Growth Partners?

We found them through a referral. We chose them over other options because they had high ratings, a great culture fit, good value for cost, and company values aligned with ours.

What is the status of this engagement?

We started working with them in June 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to NX Growth Partners' work, we've noticed an increase in our growth rate and guest satisfaction. For example, we've cut our complaints in half.

How did NX Growth Partners perform from a project management standpoint?

We communicate with NX Growth Partners via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

I'm impressed by NX Growth Partners' talent.

Are there any areas they could improve?

There's nothing they need to improve.

RATINGS

5.0

Nx Growth Partners

Applied AI and software engineering firm

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