Nuventure Connect

BACKGROUND

Introduce your business and what you do there.

I’m the CRO of CyberFortress, a data backup and recovery business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nuventure Connect?

We needed help with application development for our website and backend.

SOLUTION

What was the scope of their involvement?

Nuventure provided us with the website development and built our backend control panel, using Jekyll, PHP, and Python for the project. The team adopted the site from a previous developer who had left; they learned the process and maintained the site for us. The site is a marketing and lead generation website for SEO optimization where users can log in and manage their services on the backend. The team helped us add a blog and a knowledge base.

Additionally, Nuventure provided us with ad-hoc development roles monthly, helping us fill positions we were trying to hire for or do in-house.

What is the team composition?

We worked with 3–4 teammates from Nuventure, including a project manager, a developer, and a member of their executive team. At certain times, we had 2–3 developers helping us. 

How did you come to work with Nuventure Connect?

I had used Nuventure in my prior companies. When we acquired this business, I reached out to them because we had some projects we needed to do quick development on. For this project, we reached out to their sales and executive teams, and they were able to facilitate the contract signing to help us. 

How much have you invested with them?

We spent around $30,000. 

What is the status of this engagement?

This project lasted from September 2021–March 2022. Even though the project is completed, we still contract with them for updates and maintenance as needed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The metric for Nuventure’s success was their quick response and on-time competition of the project. We don’t have technical metrics. 

How did Nuventure Connect perform from a project management standpoint?

The project manager performed well, and the team stayed within our budget. We used Jira for project management and Slack and Zoom for communication. 

What did you find most impressive about them?

Nuventure has been doing this for a long time. I employed them for the first time around 2009, so they have been doing custom software development for at least 13 years, and their executive team has remained the same. Their expertise was why I trusted them with this job. 

Are there any areas they could improve?

I don’t think they need to improve anything. 

Do you have any advice for potential customers?

Nuventure is a good company to work with!

BACKGROUND

Please describe your company and your position there.

NetProtect provides a wide range of privacy and security solutions for businesses and consumers. Customers trust us to keep their personal information and business data, private and secure. I am the VP of Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nuventure Connect?

The Nuventure Connect team created an event marketing tool for NetProtect that allows to easily collect and nurture leads captured at events. The Nuventure team created a white label web application that can be used by any of our privacy brands, at any event.

What were your goals for this project?

Our project required a web portal - from both an admin perspective, and a user - that allowed us to nurture leads. The portal needed to be easy to use, with a good user experience. We also needed to be able to communicate with users through email.

SOLUTION

How did you select this vendor?

We had previously worked with Nuventure in the past. The decision was made by the SVP and VP of Marketing.

Describe the project and the services they provided in detail.

The Nuventure team wireframed from the project and handled all development from start to finish.

What was the team composition?

We worked with the Project Manager and developer over a period of roughly 45 days to develop the web portal.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The solution was launched on time, and met our needs.

How was project management arranged and how effective was it?

Our project manager communicated with us through both Slack and email.

What did you find most impressive about this company?

The most impressive aspect of Nuventure is their ability to quickly understand the requirements an execute, without requiring significant hand holding. Their ability to take an idea, understand the use case, and execute is remarkable - and then their communication skills really set them apart from competitors.

Are there any areas for improvement?

I think it would be difficult to get any better than they already are. They were excellent from start to finish.

BACKGROUND

Please describe your company and position.

I am the VP Of Operations

Describe what your company does in a single sentence.

Technical Managed Services Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nuventure Connect to accomplish?

• Staff Augementation
• Cost Optimization
• Highly Technical Expertise

SOLUTION

How did you find Nuventure Connect?

Professional Introduction

Why did you select Nuventure Connect over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Nuventure Connect were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NuVenture was able to provide highly skilled and highly trained Engineers across multiple disciplines very quickly timeframe to augment staff within my organization. Tinu and team were always willing to listen, adjust and provide me with exactly what I needed, as well as pivot and adjust where required.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing stafff support. Various KPIs measured across both our support and engineering teams such as CSAT, response time, resolution time, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

n/a

What was your primary form of communication with Nuventure Connect?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to adapt to any of the company's needs is impressive. The entire NuVenture team was willing to listen and be flexible whenever and wherever I needed them to be.

Are there any areas for improvement or something Nuventure Connect could have done differently?

Continue to communicate as well as broaden area's of services.

BACKGROUND

Please describe your company and position.

I am the Director of Customer Operations of an it services company

Describe what your company does in a single sentence.

Enterprise cloud computing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nuventure Connect to accomplish?

• Source talent

SOLUTION

How did you find Nuventure Connect?

Online Search

Why did you select Nuventure Connect over others?

Pricing fit our budget

How many teammates from Nuventure Connect were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sourcing talent for us globally to meet new customer requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All members referred to us are ongoing employees, great talent, met our desired requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is delivered as promised, with timely communication.

What was your primary form of communication with Nuventure Connect?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

On-time delivery, and timely communication.

Are there any areas for improvement or something Nuventure Connect could have done differently?

No