Nuvelo Labs

BACKGROUND

Please describe your company and position.

I am the Owner of a mortgage company.

Describe what your company does in a single sentence.

Mortgages mainly 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nuvelo Labs to accomplish?

• Improve the online presence of a mortgage brokerage by finding where it was falling short, updating its website and helping it show up better on Google.
• SEO
• Better website design

SOLUTION

How did you find Nuvelo Labs?

Referral

Why did you select Nuvelo Labs over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Nuvelo Labs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Firstly he done a full audit to see where we could improve, then we started with SEO work and webdesign updates. We also implemented an Ai web chat assistant 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client reports that the website looks much better, is easier to navigate and loads faster, and that the business is moving up on Google.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team met all deadlines and went above and beyond to help me, even to help me understand why I wasnt showing up on Google and where my website had issues. Very good managment 

What was your primary form of communication with Nuvelo Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Getting found on Google, a website that works, and AI that answers the calls and enquiries, all under one roof witrh the same person working with me throughout.

I really appreciated the honesty; they made no ranking promises or big claims.

Clear prices with low commitment 

Are there any areas for improvement or something Nuvelo Labs could have done differently?

No