North Media

BACKGROUND

Introduce your business and what you do there.

I’m the office manager of a dental practice serving patients in our local community in Spruce Grove. I’m involved in the management and growth of the practice, including overseeing our marketing and patient acquisition efforts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with North Media?

We hired North Media to improve our visibility on Google and help us generate more new patient opportunities.

SOLUTION

What was the scope of their involvement?

North Media has reviewed our existing online presence and identified opportunities across SEO, Google Maps, Google Ads, and our website. They’ve worked on improving our local search rankings, optimizing important treatment pages, managing advertising campaigns, improving website conversion, and monitoring performance. They also provide ongoing recommendations based on what they see in the data and our local competitive market.So far, they’ve delivered an SEO and market research report covering our target markets, competitors, customer search behavior, keyword opportunities, and priority services.

What is the team composition?

We’ve worked with 2–5 teammates from North Media.

How did you come to work with North Media?

They were referred to me and offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in July 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

North Media has made website improvements.

How did North Media perform from a project management standpoint?

They deliver on time. We communicate via email and messaging apps.

What did you find most impressive about them?

North Media’s understanding of dental marketing and their focus on actual patient acquisition is impressive.

Are there any areas they could improve?

Nothing significant comes to mind. We’ve been happy with the communication and quality of work. As with any ongoing marketing program, there are always opportunities to keep testing and improving results.