Ninja Promo

BACKGROUND

Please describe your company and your position there.

I’m the executive assistant of the CEO of a B2B provider of sports betting software to sports betting operators.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io, and what were your goals?

We hired the NinjaPromo team to help us produce a video featuring our products and services. Right now, we do not have too many communications put out there about our company so we are trying to slowly change that by producing quality content so we will become more visible to customers/clients in the future.

We wanted to make an impactful video that will help showcase that we are a professional company that can give you the results that you are looking for.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched high and low for different vendors but in the end decided to go with NinjaPromo. From the very beginning, communicating with them has been very smooth and I always get replies to inquiries immediately.

This pushed me to choose NinjaPromo. When working on a project, you’d want to make sure that the people you’re working with are reliable and responsive. Aside from this, they also priced us fairly for what we asked for.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery call to iron out all our expectations and requirements. They were very meticulous to note all details. Then we moved on to the script-writing, some edits and finally, had about 4 rounds of edits for the actual video animation.

Our contract only included 2 rounds of edits but they accommodated extra edits because they also wanted to make sure that the video they produced is top-notch and exactly how we wanted it to be.

Who did you work with and what was the feedback process like?

Initially, I was put into contact with the team by Ann. She also took care of the initial queries I made. Throughout the project, I communicated mostly with Julia, the marketing project manager who made sure everything went according to the timeline set and also with Anya who made sure the script-writing and communication with the motion department is smooth.

I really liked that everything was very structured and I know exactly what’s happening and what to expect next.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We loved the video style created by NinjaPromo! It’s fresh, cool and drives an impactful campaign. Although we haven’t uploaded this onto our website yet, the initial feedback from our management are very positive. NinjaPromo.io was able to deliver exactly what we had envisioned.

Describe their project management style, including communication tools and timeliness.

NinjaPromo is easy to work with. We communicated through some video calls and daily telegram updates. I like that they followed up with me when there were times I didn’t reply right away. Overall, the timeline was followed and everything went smoothly.

What did you find most impressive or unique about this company?

Definitely value-for-money and also their creativeness. Again, good communication played a big role in this successful project together.

Are there any areas for improvement or something they could have done differently?

Nothing I could think of as of this moment.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Marketing for a US-based company with distribution throughout the US & Canada, selling B2B.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io, and what were your goals?

We hired Ninjapromo to handle our paid-search campaigns in California & Toronto. We've since expanded that reach to the entire north-east US, to be our sole PPC and SEO agency. Goals: manage, optimize & improve paid and organic search campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

NinjaPromo agency came to by recommendation of a new hire, having a proven track-record in a similar industry. In addition to their technical abilities, their easy, clear communication was (and remains) a significant positive factor in our ongoing relationship.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

NinjaPromo inherited campaign built elsewhere, rebuilt them to match current best-practice, implemented a series of A/B tests, and are now building out end-to-end analytic tracking to give us the holy grail of PPC and SEO

How many people from the vendor's team worked with you, and what were their positions?

Ninjapromo provided an account manager to handle onboarding, a campaign manager for day-to-day running then. In addition we benefitted from a CRO project executive who built out successful A/B tests.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are a fantastic strategic partner. We generate about 1,500 leads a month. About 400 of those leads are high-quality.

Describe their project management style, including communication tools and timeliness.

They’re always responsive. We generally communicate on Slack and have a weekly call.

What did you find most impressive or unique about this company?

Ninjapromo's hands-on approach, easy availability and friendly work-style have made it a pleasure to work with them. We are impressed with their ability to think outside the box to reach our target audience in a niche industry.

Are there any areas for improvement or something they could have done differently?

Not at all. They are fantastic.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Unity Network, an educational portal for decentralized finance (DeFi) and Blockchain products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with #1 NinjaPromo.io?

We needed help in social media marketing. 

SOLUTION

What was the scope of their involvement?

NinjaPromo is creating visual, video, and text content for our social media accounts. These include long-read stories, quizzes, and GIFs. They usually create 20 unique posts, 25 stories, and one video per month. Usually, they produce animated explainer videos, but they’ve also done live-action videos.

I give NinjaPromo my vision of how our content will go, and they create materials that reflect my vision. I’ve given them our brand manual, and they follow and enhance that with their designs. 

What is the team composition?

I work with six people, including Paul (Co-Founder). 

How did you come to work with #1 NinjaPromo.io?

I looked for DeFi marketing agencies on Google, and NinjaPromo was one of the first that came up. I interviewed three vendors, and NinjaPromo stood out.

How much have you invested with them?

We spend $2,800 monthly.

What is the status of this engagement?

We’ve started working together in August 2021, and our partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

After NinjaPromo has delivered their first content package, I’ve felt that our branding is solid. I can visualize my ideas with their work. We’ve increased our sales by 210% the month after engaging with them. 

How did #1 NinjaPromo.io  perform from a project management standpoint?

NinjaPromo is good at project management. They’re very flexible — if we have an urgent request, they’re always accomodating, and we can have it within the next day. Their team is also very good at delegating tasks, and someone is always available to work for us, even during holidays. We communicate through Telegram.

What did you find most impressive about them?

NinjaPromo’s designs are very good, and on top of that, they are adaptive and excellent at customer service. If I need something within an hour, they’ll do their best to deliver. 

Are there any areas they could improve?

I can’t think of anything. NinjaPromo is doing a perfect job, and I can’t see how I’ll manage without them.

Do you have any advice for potential customers?

Go for their biggest package — they provide a lot of content and a high level of assistance, and it’s absolutely worth it. 

Be straightforward. Just ask if you need something changed. They’re very helpful.

BACKGROUND

Please describe your company and your position there.

I'm a Marketing manager at Debay. Debay is the world's leading one-stop digital asset management service platform. Based on blockchain technology, Debay platform selects high-quality projects to provide digital asset management services for global users. Debay platform provides BTC mining investment, standing mining and pledge mining services, which are low-risk, high-yield, stable, reliable, safe and convenient.

At present, the Debay platform has obtained the legal business license issued by the Central Bank of Bahrain, and it has set up an account in the National Bank of Bahrain (NBB).The platform funds are subject to government supervision.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io?

To develop a LinkedIn, Twitter, Facebook, Instagram accounts from scratch to increase platform awareness.

What were your goals for this project?

To increase engagement rate as well as optimized our Instagram, Twitter, Facebook, LinkedIn accounts. Also, to increase the number of website users through the social media accounts

SOLUTION

How did you select #1 NinjaPromo.io?

We wanted to find a company with a working social media strategy to develop our platform from scratch. We needed our social media accounts to be good looking and informative. NinjaPromo had quite good reviews and resulted so we picked them.

Describe the scope of their work in detail.

We got a call from the project manager as soon as we contact them. The community management was at quite a high level all the time, by the way. We discussed all the details and got our cooperation started. We weren't interested in controlling the team's every move, so we did not coordinate every publication. In the end, we are delighted with the result we got.

What was the team composition?

I'm not sure how many guys were involved in the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sure, since we picked up this vendor, we got more subscribers on social media accounts, reached higher engagement levels, and optimized profiles.

How effective was the workflow between your team and theirs?

It was easy to communicate. We used Slack and Trello board.

What did you find most impressive about this company?

We fully trusted the experience of the company based on the visuals we saw. #1 NinjaPromo.io did not let us down. All the deadlines were met

Are there any areas for improvement?

No complaints from our side

BACKGROUND

Please describe your company and your position there.

I'm the Co-founder of Jackwood.by furniture company and Interior design Studio57.by

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io?

We were looking for Social Media Marketing agency to help us with Content production on Social Media Networks such as Instagram, Facebook, Twitter, Pinterest and Youtube.

What were your goals for this project?

We wanted to attract new clients for our design studio. Another goal was to provide us with the new followers on Social Networks and tell them about the services and products we produce through different types of Content.

SOLUTION

How did you select this vendor?

We've compared a few agencies between each other. Their main advantages are their pricing and quality of content that we received as concept even before signing the contract.

Describe the scope of their work in detail.

We've signed the contract and the job began. Well, it's a long story because we did a lot together from strategy to videos on Youtube and even offline events. Everything is done step-by-step on each point of cooperation.

What was the team composition?

I've been in close contact with CEO, Social Media Manager, designer, videographer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I don't even know what to begin with:

1. We've received 40.000 new followers on Instagram for our Studio
2. We've received 100+ clients from Instagram
3. Apart from that our website is on top of google and yandex, we haven't expected that at all

How effective was the workflow between your team and theirs?

Usually they reply within 30 minutes to any request and work 7 days a week which is really important for us as we're b2c business as well and need some things to go live on weekends as well. The only thing wasn't perfect to me is that they are not always available for calls so I had to write them.

What did you find most impressive about this company?

I wasn't expecting the results receive. As an example, we had to hire 10 more designers to cover new orders. We're one of the biggest Interior design studios as for now and partly that happened because of ninjapromo team

Are there any areas for improvement?

Would be great if they will be able to to answer calls urgently but the rest is fine.

BACKGROUND

Please describe your company and position.

I am an executive at Magma

Describe what your company does in a single sentence.

AI-driven tokenization for Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

• Design
• Marketing

SOLUTION

How did you find NinjaPromo.io?

Online Search

Why did you select NinjaPromo.io over others?

Pricing fit our budget

How many teammates from NinjaPromo.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• UI/UX design
• Graphic design
• Motion Design
• GIFs
• Videos

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

created a strong brand identity

designs/templates/videos looking good, generally not requiring multiple changes or back & forth and delivered on time

responsiveness for some urgent needs

good pricing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes designs were delivered on time

the teams is responsive in the chat and ready for quick calls if needed

no complex processes

What was your primary form of communication with NinjaPromo.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

large scale of services for a good pricing compared to the deliverables and a their slick workflow was most impressive.

Are there any areas for improvement or something NinjaPromo.io could have done differently?

regarding our needs, not really.

UPDATED REVIEW

This review was published on April 27, 2023.

Emre Palandöken
Product Owner, Magma
Real estate

Paris, France

1-10 Employees

Mar 2023 - Ongoing

Less than $10,000

Verified

Project summary
NinjaPromo.io provides SMM services to a proptech company. They manage the client's LinkedIn, Instagram, and Twitter accounts; create content; and design social media posts.

Feedback summary
NinjaPromo.io has helped the client increase their followers and social media engagement. Their team understands the client's vision and goals, enabling them to produce high-quality content and posts. Moreover, the client praises the vendor's project management, on-time delivery, and responsiveness.

BACKGROUND

Please describe your company and position.

I am the Product Owner of Magma

Describe what your company does in a single sentence.

Magma creates a collaborative platform allowing stakeholders to create the unique Digital Twin Token of their building that contains all its documents and has a 3D representation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

• Manage social media communication

SOLUTION

How did you find NinjaPromo.io?

Online Search

Why did you select NinjaPromo.io over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

• Linkedin instagram and twitter account management
• Content creation
• Post design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• followers
• social media engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrate very good project management, and we are always in touch. The team is reactive and delivers on time.

What was your primary form of communication with NinjaPromo.io?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Ninjapromo team understand our vision and goals and so offers quality content and posts.

Are there any areas for improvement or something NinjaPromo.io could have done differently?

not particularly, we are fine with our collaboration

STAR RATINGS:
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

 I am the President and Cheif Executive Officer of a software company 

Describe what your company does in a single sentence.

STARLIMS is committed to providing quality products and services to over 1,100 customers across the globe. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

To improve the efficiency of our SEM and enhance the quality of our Paid Social ads.

SOLUTION

How did you find NinjaPromo.io?

• Online Search
• Clutch Site

Why did you select NinjaPromo.io over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NinjaPromo.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After a disappointing experience with a previous agency, we turned to NinjaPromo. They started by auditing our accounts, pinpointing issues, and crafting a focused plan to hit our KPIs. They also revamped our Paid Social campaigns with better targeting, optimized creative assets, and a solid strategy.
One standout effort was redesigning our landing pages using insights from customer interviews. These changes made our pages more user-friendly and effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• SEM efficiency improved and we now consistently meet monthly KPIs.
• Landing pages redesigns enhanced visitor-to-signup conversions by 55-60%.
• They also identified key funnel issues and remodeled our digital ad approach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was professional and reliable.Our project manager was exceptional. She was conducting interviews, improving goals tracking, and aligning strategies with our goals. Weekly meetings and regular Slack updates kept everything on track.

What was your primary form of communication with NinjaPromo.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their speed and expertise. They quickly overhauled our SEM campaigns and delivered real results. Dana’s focus on strategy and long-term planning stood out.

Are there any areas for improvement or something NinjaPromo.io could have done differently?

We’re still working with them and so far everything has been going well.

BACKGROUND

Please describe your company and position.

I am a department director for Cents

Describe what your company does in a single sentence.

Cents provides an all-in-one solution for managing the complexities of a laundry business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

• To build our brand identity and bring initial clients.
• Create a Strong Online Presence.

SOLUTION

How did you find NinjaPromo.io?

• Online Search
• Clutch Site

Why did you select NinjaPromo.io over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from NinjaPromo.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ninja expertly managed our social media marketing, ensuring our brand message reached the right audience with optimized strategies. They enhanced our SEO and ran targeted PPC campaigns that drove traffic and visibility. By connecting with influencers, Ninja created collaborative partnerships that boosted brand awareness and amplified our presence in the market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have active, consistent accounts across all essential social media platforms, ensuring a cohesive brand image that resonates with our audience. This alignment has driven a significant rise in lead flow, boosted sales, and strengthened our pipelines, setting the stage for sustained growth and customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was seamless, delivering each milestone on schedule with no delays. The team’s commitment to timelines and organization ensured that all project elements were handled efficiently and met our expectations fully.

What was your primary form of communication with NinjaPromo.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understood our vision from the start, pinpointing what we wanted to achieve. By aligning their approach with our goals, they quickly launched effective strategies that delivered leads within just two months, exceeding our expectations.

Are there any areas for improvement or something NinjaPromo.io could have done differently?

None comes to mind.

BACKGROUND

Please describe your company and position.

I am the Senior QC Analyst of a biopharmaceutical company

Describe what your company does in a single sentence.

We are a global biopharmaceutical company with a focus on bringing transformative medicines to patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

• Improve our website’s user experience and conversion rates
• Attract more qualified leads to our website
• Create a conversion funnel to capture and nurture leads
• Strengthen our social media presence and engagement

SOLUTION

How did you find NinjaPromo.io?

• Online Search
• Clutch Site

Why did you select NinjaPromo.io over others?

• Good value for cost
• Company values aligned

How many teammates from NinjaPromo.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ninjas started by analyzing our digital assets, including our website, SEO, social media, and content strategy. They then developed a tailored plan of action. They redesigned our website to be more user-friendly, created clear landing pages, and ensured compatibility across all devices. They also managed our Google Ads and social media campaigns, focusing on the right keywords and audiences, with ongoing A/B testing for performance improvements.

Ninja created a detailed content calendar that included regular blog posts and infographics, helping to position us as a trusted resource in healthcare. Ninjas took care of everything for our social media from strategy to execution. This included content creation, copywriting, video production, and organizing live Q&A sessions with our team. They also ran social media campaigns aligned with their PPC efforts.

An important part of their work was building a multi-step conversion funnel. This funnel captured leads at different stages (from initial contact to content downloads and webinar sign-ups) and guided them with targeted emails and retargeting ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over the 6 months we worked with NinjaPromo, we saw significant improvements. Our website traffic increased from 50,000 to 110,000 monthly visitors, with organic traffic nearly doubling due to their SEO efforts. Our PPC campaigns generated over 1,500 qualified leads, up from the 400 leads we were getting before. The lead generation funnel they built for us continues to bring in new leads consistently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ninja's project management was reliable. They delivered all milestones on time and were responsive to our feedback. We had regular update meetings, and they were always available for quick adjustments when needed.

What was your primary form of communication with NinjaPromo.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and their understanding of the healthcare industry’s unique challenges. Their personalized approach and proactive communication stood out.

Are there any areas for improvement or something NinjaPromo.io could have done differently?

While we were very satisfied with the work, we would appreciate a discount on future projects as a potential area for improvement.