Ninja Promo

BACKGROUND

Introduce your business and what you do there.

I’m the community manager at Affyn, a Singapore-based company using blockchain power technology to develop mobile games with integrated geolocation and AR capabilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NinjaPromo.io?

We needed help with our community management needs.

SOLUTION

What is the scope of their involvement?

NinjaPromo.io helps us with our community management. In order to create a blockchain-technology game, we need to be in touch with our community all the time through Discord and Telegram, so they manage our community on those platforms.

NinjaPromo.io provide us with regular content creation and posting on both platforms, and they moderate and oversee our server channels. Moreover, they offer basic user support and answer tickets. Their team also supports the activities and events we organize.

To create content, we provide NinjaPromo.io with our guidelines, and they create the content according to what we want to promote. Additionally, they create general content about the cryptocurrency space so that our community can be informed about current news and have a wider understanding of the industry. Currently, their team is doing research about cryptocurrencies, NFTs, and the Metaverse, which helps them create said content. 

What is the team composition?

NinjaPromo.io has five people on their team.

How did you come to work with NinjaPromo.io?

I started to work with Affyn in March 2022, and a relationship was already established. I didn't ask for any specific details about how they found them.

What is the status of the engagement?

The collaboration started in late February 2022, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

NinjaPromo.io has helped us produce high-quality and tailored content backed up by solid research and a good understanding of the space.

How did NinjaPromo.io perform from a project management standpoint?

We meet with NinjaPromo.io every two weeks. We have a constant dialogue where we share our observations, and they share what they need from our side, so our collaboration can be even better. We communicate via Discord and Telegram.

What did you find most impressive about them?

NinjaPromo.io is a multi-talented team offering a wide array of skills, creativity, and experience to address our community management needs. Moreover, their team is respectful, easy to approach, proactive, responsive to feedback, agile in adapting to our requests, and happy to work with what suits us the best.

Are there any areas they could improve?

It would be great if they made sure to send their notes to the next person coming in the shift to keep them updated with everything we discussed in the previous shift.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a global integrated marketing agency that works with boutique agencies and experienced freelancers to curate the ideal teams to solve client brand and business challenges.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io?

We needed to supplement our team of creatives, designers and writers with community and content experts with a more nuanced approach to Web3.

SOLUTION

How did you select this vendor and what were the deciding factors?

Ninja Promo offered a cost-effective and flexible approach that fit seamlessly with our team.

Describe the project in detail and walk through the stages of the project.

We began with bringing on NP to create content for our channels as we built out the larger brand campaign. Once ready, the NP team managed our channels and worked with our creative director to provide additional content in line with our brand strategy. This included video content, social media and the creation of long-form thought leadership and PR assets. NP was especially helpful in crafting and landing influencer engagements and crypto media placements.

How many resources from the vendor's team worked with you, and what were their positions?

Account Lead Paid media expert PR expert Designers Copywriters Community managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The campaign was a great success. NP was quick to understand the product and its differentiation in the marketplace and was quick to shift as our priorities changed throughout.

How effective was the workflow between your team and theirs?

We used Telegram and video conferencing, which worked great. There were some challenges with providing feedback and seeing quick results. There were a few team changes, but this is normal for agencies. Generally it was great working with them.

What did you find most impressive or unique about this company?

The account leadership was great. Olga was very attentive and not pushy. Their team had good experience in the Web3 space that was very helpful.

Are there any areas for improvement or something they could have done differently?

Some aspects of the account weren't streamlined as well as others. The PR processes were all very straightforward and easy to follow, yet the paid media not as much. NP could do well to ensure more consistency across the agency's services.

BACKGROUND

Please describe your company and your position there.

I’m the executive assistant of the CEO of a B2B provider of sports betting software to sports betting operators.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io, and what were your goals?

We hired the NinjaPromo team to help us produce a video featuring our products and services. Right now, we do not have too many communications put out there about our company so we are trying to slowly change that by producing quality content so we will become more visible to customers/clients in the future.

We wanted to make an impactful video that will help showcase that we are a professional company that can give you the results that you are looking for.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched high and low for different vendors but in the end decided to go with NinjaPromo. From the very beginning, communicating with them has been very smooth and I always get replies to inquiries immediately.

This pushed me to choose NinjaPromo. When working on a project, you’d want to make sure that the people you’re working with are reliable and responsive. Aside from this, they also priced us fairly for what we asked for.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery call to iron out all our expectations and requirements. They were very meticulous to note all details. Then we moved on to the script-writing, some edits and finally, had about 4 rounds of edits for the actual video animation.

Our contract only included 2 rounds of edits but they accommodated extra edits because they also wanted to make sure that the video they produced is top-notch and exactly how we wanted it to be.

Who did you work with and what was the feedback process like?

Initially, I was put into contact with the team by Ann. She also took care of the initial queries I made. Throughout the project, I communicated mostly with Julia, the marketing project manager who made sure everything went according to the timeline set and also with Anya who made sure the script-writing and communication with the motion department is smooth.

I really liked that everything was very structured and I know exactly what’s happening and what to expect next.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We loved the video style created by NinjaPromo! It’s fresh, cool and drives an impactful campaign. Although we haven’t uploaded this onto our website yet, the initial feedback from our management are very positive. NinjaPromo.io was able to deliver exactly what we had envisioned.

Describe their project management style, including communication tools and timeliness.

NinjaPromo is easy to work with. We communicated through some video calls and daily telegram updates. I like that they followed up with me when there were times I didn’t reply right away. Overall, the timeline was followed and everything went smoothly.

What did you find most impressive or unique about this company?

Definitely value-for-money and also their creativeness. Again, good communication played a big role in this successful project together.

Are there any areas for improvement or something they could have done differently?

Nothing I could think of as of this moment.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Marketing for a US-based company with distribution throughout the US & Canada, selling B2B.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io, and what were your goals?

We hired Ninjapromo to handle our paid-search campaigns in California & Toronto. We've since expanded that reach to the entire north-east US, to be our sole PPC and SEO agency. Goals: manage, optimize & improve paid and organic search campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

NinjaPromo agency came to by recommendation of a new hire, having a proven track-record in a similar industry. In addition to their technical abilities, their easy, clear communication was (and remains) a significant positive factor in our ongoing relationship.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

NinjaPromo inherited campaign built elsewhere, rebuilt them to match current best-practice, implemented a series of A/B tests, and are now building out end-to-end analytic tracking to give us the holy grail of PPC and SEO

How many people from the vendor's team worked with you, and what were their positions?

Ninjapromo provided an account manager to handle onboarding, a campaign manager for day-to-day running then. In addition we benefitted from a CRO project executive who built out successful A/B tests.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are a fantastic strategic partner. We generate about 1,500 leads a month. About 400 of those leads are high-quality.

Describe their project management style, including communication tools and timeliness.

They’re always responsive. We generally communicate on Slack and have a weekly call.

What did you find most impressive or unique about this company?

Ninjapromo's hands-on approach, easy availability and friendly work-style have made it a pleasure to work with them. We are impressed with their ability to think outside the box to reach our target audience in a niche industry.

Are there any areas for improvement or something they could have done differently?

Not at all. They are fantastic.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Unity Network, an educational portal for decentralized finance (DeFi) and Blockchain products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with #1 NinjaPromo.io?

We needed help in social media marketing. 

SOLUTION

What was the scope of their involvement?

NinjaPromo is creating visual, video, and text content for our social media accounts. These include long-read stories, quizzes, and GIFs. They usually create 20 unique posts, 25 stories, and one video per month. Usually, they produce animated explainer videos, but they’ve also done live-action videos.

I give NinjaPromo my vision of how our content will go, and they create materials that reflect my vision. I’ve given them our brand manual, and they follow and enhance that with their designs. 

What is the team composition?

I work with six people, including Paul (Co-Founder). 

How did you come to work with #1 NinjaPromo.io?

I looked for DeFi marketing agencies on Google, and NinjaPromo was one of the first that came up. I interviewed three vendors, and NinjaPromo stood out.

How much have you invested with them?

We spend $2,800 monthly.

What is the status of this engagement?

We’ve started working together in August 2021, and our partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

After NinjaPromo has delivered their first content package, I’ve felt that our branding is solid. I can visualize my ideas with their work. We’ve increased our sales by 210% the month after engaging with them. 

How did #1 NinjaPromo.io  perform from a project management standpoint?

NinjaPromo is good at project management. They’re very flexible — if we have an urgent request, they’re always accomodating, and we can have it within the next day. Their team is also very good at delegating tasks, and someone is always available to work for us, even during holidays. We communicate through Telegram.

What did you find most impressive about them?

NinjaPromo’s designs are very good, and on top of that, they are adaptive and excellent at customer service. If I need something within an hour, they’ll do their best to deliver. 

Are there any areas they could improve?

I can’t think of anything. NinjaPromo is doing a perfect job, and I can’t see how I’ll manage without them.

Do you have any advice for potential customers?

Go for their biggest package — they provide a lot of content and a high level of assistance, and it’s absolutely worth it. 

Be straightforward. Just ask if you need something changed. They’re very helpful.

BACKGROUND

Please describe your company and your position there.

I'm a Marketing manager at Debay. Debay is the world's leading one-stop digital asset management service platform. Based on blockchain technology, Debay platform selects high-quality projects to provide digital asset management services for global users. Debay platform provides BTC mining investment, standing mining and pledge mining services, which are low-risk, high-yield, stable, reliable, safe and convenient.

At present, the Debay platform has obtained the legal business license issued by the Central Bank of Bahrain, and it has set up an account in the National Bank of Bahrain (NBB).The platform funds are subject to government supervision.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io?

To develop a LinkedIn, Twitter, Facebook, Instagram accounts from scratch to increase platform awareness.

What were your goals for this project?

To increase engagement rate as well as optimized our Instagram, Twitter, Facebook, LinkedIn accounts. Also, to increase the number of website users through the social media accounts

SOLUTION

How did you select #1 NinjaPromo.io?

We wanted to find a company with a working social media strategy to develop our platform from scratch. We needed our social media accounts to be good looking and informative. NinjaPromo had quite good reviews and resulted so we picked them.

Describe the scope of their work in detail.

We got a call from the project manager as soon as we contact them. The community management was at quite a high level all the time, by the way. We discussed all the details and got our cooperation started. We weren't interested in controlling the team's every move, so we did not coordinate every publication. In the end, we are delighted with the result we got.

What was the team composition?

I'm not sure how many guys were involved in the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sure, since we picked up this vendor, we got more subscribers on social media accounts, reached higher engagement levels, and optimized profiles.

How effective was the workflow between your team and theirs?

It was easy to communicate. We used Slack and Trello board.

What did you find most impressive about this company?

We fully trusted the experience of the company based on the visuals we saw. #1 NinjaPromo.io did not let us down. All the deadlines were met

Are there any areas for improvement?

No complaints from our side

BACKGROUND

Please describe your company and your position there.

I'm the Co-founder of Jackwood.by furniture company and Interior design Studio57.by

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io?

We were looking for Social Media Marketing agency to help us with Content production on Social Media Networks such as Instagram, Facebook, Twitter, Pinterest and Youtube.

What were your goals for this project?

We wanted to attract new clients for our design studio. Another goal was to provide us with the new followers on Social Networks and tell them about the services and products we produce through different types of Content.

SOLUTION

How did you select this vendor?

We've compared a few agencies between each other. Their main advantages are their pricing and quality of content that we received as concept even before signing the contract.

Describe the scope of their work in detail.

We've signed the contract and the job began. Well, it's a long story because we did a lot together from strategy to videos on Youtube and even offline events. Everything is done step-by-step on each point of cooperation.

What was the team composition?

I've been in close contact with CEO, Social Media Manager, designer, videographer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I don't even know what to begin with:

1. We've received 40.000 new followers on Instagram for our Studio
2. We've received 100+ clients from Instagram
3. Apart from that our website is on top of google and yandex, we haven't expected that at all

How effective was the workflow between your team and theirs?

Usually they reply within 30 minutes to any request and work 7 days a week which is really important for us as we're b2c business as well and need some things to go live on weekends as well. The only thing wasn't perfect to me is that they are not always available for calls so I had to write them.

What did you find most impressive about this company?

I wasn't expecting the results receive. As an example, we had to hire 10 more designers to cover new orders. We're one of the biggest Interior design studios as for now and partly that happened because of ninjapromo team

Are there any areas for improvement?

Would be great if they will be able to to answer calls urgently but the rest is fine.

BACKGROUND

Please describe your company and position.

I am the Marketing of Heywa Labs

Describe what your company does in a single sentence.

We are building User Interfaces for the next generation 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• To create a tranche of new social contet

SOLUTION

How did you find Ninja Promo?

Online Search

Why did you select Ninja Promo over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Ninja Promo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Ninja to provide us with some social media templates to A) showcase how our platform worked and B) build engagement on Insta. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

20+ engaging social media assets. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I was really impressed by the organization & communication of the team.
They quickly understood our brand, product and objectives. Producing new, eye-catching assets, which has helped us hone how we talk about our product to potential new users. 

What was your primary form of communication with Ninja Promo?

Email or Messaging App

What did you find most impressive or unique about this company?

Their nimbleness. quickly picking up new briefs and turning round assets within a day (sometimes less) 

Are there any areas for improvement or something Ninja Promo could have done differently?

Sometimes they moved so fast. If we asked for changes to be made to some earlier assets, they had already created new assets which hadn't factored in the changes we'd asked for previously. 

Sometimes proof reading of copy could be improved too. 

BACKGROUND

Please describe your company and position.

I am the Manager

Describe what your company does in a single sentence.

Cosmetics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• Brand awareness

SOLUTION

How did you find Ninja Promo?

Online Search

Why did you select Ninja Promo over others?

Good value for cost

How many teammates from Ninja Promo were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This service has been a necessity for my small cosmetic business. They had a highly skilled staff and expertise, and pricing is fair. Excellent for all your digital marketing solutions 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project milestones achieved ahead of schedule 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Customer service was excellent 

What was your primary form of communication with Ninja Promo?

Email or Messaging App

What did you find most impressive or unique about this company?

Company has industry experts

Are there any areas for improvement or something Ninja Promo could have done differently?

There is no feedback to offer