Ninja Promo

BACKGROUND

Please describe your company and position.

I am the CEO of ElmoSoft

Describe what your company does in a single sentence.

We offer the services of seasoned software and IT professionals for custom development solutions and staff augmentation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

• We wanted to increase the visibility and downloads of our mobile application, to expand its user base and generate more revenue.
• We wanted to improve our social media presence and engagement to connect with potential customers, build brand awareness, and ultimately drive more traffic to the website and mobile app.
• Lastly, we wanted to launch targeted advertising campaigns to reach potential customers who are searching for our services and solutions online.

SOLUTION

How did you find NinjaPromo.io?

• Online Search
• Clutch Site

Why did you select NinjaPromo.io over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of NinjaPromo.io’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NinjaPromo developed a comprehensive digital marketing plan that included optimizing the app store listings for our mobile application, which led to a 330% increase in downloads. They also executed a social media marketing plan that resulted in a 40% increase in engagement and a 25% increase in website traffic. 

In addition, pay-per-click advertising campaigns generated a 15% increase in conversion rates and a 20% decrease in cost per acquisition. NinjaPromo provided regular performance reports, custom-designed ad creatives, and ongoing recommendations for campaign optimization. They also delivered a digital marketing strategy, ad copy, and targeting recommendations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

NinjaPromo's optimization of our mobile application listings led to an increase in downloads from 10,000 to 33,000, resulting in a 330% increase in downloads. NinjaPromo's execution of a social media marketing plan resulted in a 40% increase in social media engagement.

This, in turn, led to a 25% increase in website traffic. NinjaPromo's pay-per-click advertising campaigns generated a 15% increase in conversion rates, and a 20% decrease in cost per acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, NinjaPromo maintained clear communication with our team, which made it easy for us to understand what was happening and to stay on track.Their team was able to deliver items on time, which was critical to our project's success. 

They established clear timelines and deadlines for each deliverable and provided regular progress updates, which helped us to manage our expectations and ensure that we were able to meet our own deadlines.

What was your primary form of communication with NinjaPromo.io?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed by their multi-channel approach, which leverages a variety of marketing channels and platforms to reach your target audience. From social media to pay-per-click advertising, they helped reach potential customers wherever they were and created engaging content that captured their attention and drove conversions.

Are there any areas for improvement or something NinjaPromo.io could have done differently?

No, everything was great

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of OurWorld Meta

Describe what your company does in a single sentence.

The world’s first METAVERSE for climate change

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

• Get new users
• Grow the community on social networks
• Get feedback from users about the product

SOLUTION

How did you find NinjaPromo.io?

• Online Search
• Referral

Why did you select NinjaPromo.io over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

What was the size of NinjaPromo.io’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Community Management: 

• Moderation & Traffic Plan 24/7 group moderation services (removing inappropriate messages; banning users when needed; observing attention-seeking behavior; answering questions; supporting users, etc.)
• Auto & manual moderation (anti-spam; anti-publishing, etc.)
• Creating and maintaining a healthy atmosphere (guiding conversations; reducing toxicity; creating a good impression about the project)
• Constantly update community on news, partners, events; integration and promotion of socials
• Feedback gathering
• Basic analytics
• Internal FAQ
• Up to 1000 invited people (for telegram)
• 5 min response time
• Engaging content (up to 6 posts a day)
• Server creation (building up a discord channel with needed description, permissions, bots, channels, etc.)
• Configuration and optimization of your existing server, including channel content, bot utilities, automoderation, verification, and more. 
• 6 community manages, 1 engager ​ 

Attracting new targeted members to your Discord server using the following strategies: 

• Gleam contest (airdrop/giveaway)
• Community growth activities (giveaways/referral campaign/app testing campaigns and more)
• Crowd Marketing (8k DM, 600 external comments, 200 internal comments)
• Plan for events in terms of community engagement (content plan for a week (games, quizzes, polls, engaging activities, etc.), its implementation
• Engaging in random day-to-day conversations while welcoming new members
• Strategy creation depending on your needs and goals
• Community analytics & analysis
• Create content based on your project’s Information
• Custom gaming bots for highest community engagement
• Monthly report that will focus your goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For the first stage of the project our goal was to get 800 new users, which was successfully achieved

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were very happy with the team's work. We always received everything on time and with great quality.

What was your primary form of communication with NinjaPromo.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very professional and have a web3 knowledge that few agencies can offer

Are there any areas for improvement or something NinjaPromo.io could have done differently?

We had a small problem with data provided in a report, but as soon as we reported the error, they adjusted it immediately

BACKGROUND

Please describe your company and position.

I am an executive of Ultron Foundation

Describe what your company does in a single sentence.

Ultron Foundation is the fastest-growing layer-1 blockchain project in the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NinjaPromo.io to accomplish?

• Community building through social media channels
• PR campagins
• Video production

SOLUTION

How did you find NinjaPromo.io?

• Online Search
• Referral

Why did you select NinjaPromo.io over others?

• High ratings
• Referred to me
• Company values aligned

What was the size of NinjaPromo.io’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ninja Promo has been instrumental in catalyzing the growth of our social media presence. Their comprehensive approach encompassed graphic design, content creation, and regular posting, ensuring a seamless experience for our audience. To effectively execute these tasks, it is essential for Ninja Promo to continue deepening their understanding of our project, enabling them to align their efforts with our core objectives.

In addition to their social media services, Ninja Promo has provided invaluable support for various public relations campaigns. Their team diligently reached out to diverse media outlets, facilitating effective communication and assisting in refining the content to ensure our message resonated with the target audience. Furthermore, Ninja Promo has enhanced our project's visibility and comprehension within our community by offering video production services.

They have skillfully produced a range of promotional and explanatory videos that not only showcase our project but also clarify its objectives and benefits. These visual aids have been crucial in helping our community better understand and connect with our mission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Based on the project's goals and objectives, the measurable outcomes that demonstrated progress or success were as follows: 

• Increased number of followers across social media channels: One of the project's objectives was to increase the organization's social media following, and the project was successful in achieving this goal. The organization's social media channels saw a significant increase in the number of followers, indicating a positive impact on brand awareness. 
• Great engagement with the content published: Another objective of the project was to create engaging content that resonated with the target audience. The organization's social media channels saw a great engagement rate, which means the audience was interested in the content and found it valuable.
• Successful PR activities: The project aimed to reach all the vendors and publications that the organization had targeted for PR activities. The project was successful in achieving this goal, and the organization received media coverage and recognition from the targeted vendors and publications. 
• Impactful brand recognition: The project's impact on brand recognition was measured through research, which demonstrated that the project's activities had a positive impact on brand recognition.

In summary, the project achieved measurable outcomes that demonstrated progress and success, including increased social media followers, great engagement with content, successful PR activities, and impactful brand recognition. These outcomes align with the project's objectives and goals and indicate that the project was successful in achieving its intended results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout our collaboration, the team consistently demonstrated a high level of professionalism and dedication. They were always available to address our concerns and provide valuable insights, ensuring that our needs and wishes were not only met but often exceeded. Their strong communication skills and customer-focused approach made it a seamless experience to work with them.

In terms of timeliness, Ninjas exhibited an exceptional ability to manage tight deadlines. Despite the numerous instances where we requested expedited delivery, they consistently met our demanding timelines without compromising the quality of their work. Their adaptability and commitment to delivering results on time were truly commendable.

Furthermore, Ninjas showed a proactive attitude in anticipating potential challenges and offering solutions before any issues arose. Their strategic thinking and efficient decision-making enabled our project to progress smoothly and achieve our desired outcomes.

What was your primary form of communication with NinjaPromo.io?

Virtual Meeting

What did you find most impressive or unique about this company?

They're very responsive and provide us with consistent support. They've become an integral part of our team.

Are there any areas for improvement or something NinjaPromo.io could have done differently?

Not in our case.

BACKGROUND

Please describe your company and your position there.

I work as a head of sales and marketing at IntexSoft company. IntexSoft is a software product development company providing end-to-end software development services for businesses and IT companies worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NinjaPromo.io, and what were your goals?

We hired NinjaPromo for Advertising & Marketing, SEO, PPC, and Web development. We wanted to take control of our paid channels, website optimization, and overall SEO strategy

SOLUTION

How did you select this vendor and what were the deciding factors?

We were on the hunt for a digital marketing agency that could really understand our business and help us reach our goals. After looking at a bunch of options, we decided to go with NinjaPromo. They just got us and had the best plan for us. We really appreciated how they took the time to understand our industry and came up with some really creative and forward-thinking ideas. It just felt like a great fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

When we first reached out to NinjaPromo, we were looking for a partner to help us take our digital marketing efforts to the next level. And let me tell you, that's exactly what we got. The team at NinjaPromo dove headfirst into understanding our business, our target audience, and our goals. They started by managing all of our paid digital marketing channels, from Google Ads to social media advertising, ensuring that we were getting the most out of our budget and reaching the right people. They also helped us with some technical website optimizations that made our site load faster and perform better. But their expertise didn't stop there. They also worked with us on developing a comprehensive SEO strategy that helped us rank higher in search results and get more organic traffic.

How many resources from the vendor's team worked with you, and what were their positions?

Digital marketers, SEO specialist, PPC expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are pleased to report that our partnership with NinjaPromo has yielded significant results. Specifically, we have observed a 200% increase in website traffic and 160% enhancement in conversion rates. In addition to these tangible results, we have found the team at NinjaPromo to be highly professional and dedicated to understanding the unique needs and goals of our company. They have been invaluable partners in developing our brand and achieving our objectives.

How effective was the workflow between your team and theirs?

Communication has been seamless and efficient, making it easy to collaborate on our projects. Our account-project managers have been truly outstanding. They're always on top of things and really keep us on track and on schedule. It's so refreshing to have a team that is so proactive and dedicated to our success.

What did you find most impressive or unique about this company?

Throughout the process, they were constantly coming up with new and innovative ideas to improve our campaigns and drive more conversions. They were always willing to go the extra mile and were super flexible when we needed to make changes to our plans. It really felt like they were an extension of our own team. Overall, working with NinjaPromo has been an amazing experience. They helped us achieve great results and truly understand our business better. We can't recommend them enough.

Are there any areas for improvement or something they could have done differently?

There’s always room for improvement, but everything was perfect!

BACKGROUND

Introduce your business and what you do there.

I’m the community manager at Affyn, a Singapore-based company using blockchain power technology to develop mobile games with integrated geolocation and AR capabilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NinjaPromo.io?

We needed help with our community management needs.

SOLUTION

What is the scope of their involvement?

NinjaPromo.io helps us with our community management. In order to create a blockchain-technology game, we need to be in touch with our community all the time through Discord and Telegram, so they manage our community on those platforms.

NinjaPromo.io provide us with regular content creation and posting on both platforms, and they moderate and oversee our server channels. Moreover, they offer basic user support and answer tickets. Their team also supports the activities and events we organize.

To create content, we provide NinjaPromo.io with our guidelines, and they create the content according to what we want to promote. Additionally, they create general content about the cryptocurrency space so that our community can be informed about current news and have a wider understanding of the industry. Currently, their team is doing research about cryptocurrencies, NFTs, and the Metaverse, which helps them create said content. 

What is the team composition?

NinjaPromo.io has five people on their team.

How did you come to work with NinjaPromo.io?

I started to work with Affyn in March 2022, and a relationship was already established. I didn't ask for any specific details about how they found them.

What is the status of the engagement?

The collaboration started in late February 2022, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

NinjaPromo.io has helped us produce high-quality and tailored content backed up by solid research and a good understanding of the space.

How did NinjaPromo.io perform from a project management standpoint?

We meet with NinjaPromo.io every two weeks. We have a constant dialogue where we share our observations, and they share what they need from our side, so our collaboration can be even better. We communicate via Discord and Telegram.

What did you find most impressive about them?

NinjaPromo.io is a multi-talented team offering a wide array of skills, creativity, and experience to address our community management needs. Moreover, their team is respectful, easy to approach, proactive, responsive to feedback, agile in adapting to our requests, and happy to work with what suits us the best.

Are there any areas they could improve?

It would be great if they made sure to send their notes to the next person coming in the shift to keep them updated with everything we discussed in the previous shift.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a global integrated marketing agency that works with boutique agencies and experienced freelancers to curate the ideal teams to solve client brand and business challenges.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io?

We needed to supplement our team of creatives, designers and writers with community and content experts with a more nuanced approach to Web3.

SOLUTION

How did you select this vendor and what were the deciding factors?

Ninja Promo offered a cost-effective and flexible approach that fit seamlessly with our team.

Describe the project in detail and walk through the stages of the project.

We began with bringing on NP to create content for our channels as we built out the larger brand campaign. Once ready, the NP team managed our channels and worked with our creative director to provide additional content in line with our brand strategy. This included video content, social media and the creation of long-form thought leadership and PR assets. NP was especially helpful in crafting and landing influencer engagements and crypto media placements.

How many resources from the vendor's team worked with you, and what were their positions?

Account Lead Paid media expert PR expert Designers Copywriters Community managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The campaign was a great success. NP was quick to understand the product and its differentiation in the marketplace and was quick to shift as our priorities changed throughout.

How effective was the workflow between your team and theirs?

We used Telegram and video conferencing, which worked great. There were some challenges with providing feedback and seeing quick results. There were a few team changes, but this is normal for agencies. Generally it was great working with them.

What did you find most impressive or unique about this company?

The account leadership was great. Olga was very attentive and not pushy. Their team had good experience in the Web3 space that was very helpful.

Are there any areas for improvement or something they could have done differently?

Some aspects of the account weren't streamlined as well as others. The PR processes were all very straightforward and easy to follow, yet the paid media not as much. NP could do well to ensure more consistency across the agency's services.

BACKGROUND

Please describe your company and your position there.

I’m the executive assistant of the CEO of a B2B provider of sports betting software to sports betting operators.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io, and what were your goals?

We hired the NinjaPromo team to help us produce a video featuring our products and services. Right now, we do not have too many communications put out there about our company so we are trying to slowly change that by producing quality content so we will become more visible to customers/clients in the future.

We wanted to make an impactful video that will help showcase that we are a professional company that can give you the results that you are looking for.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched high and low for different vendors but in the end decided to go with NinjaPromo. From the very beginning, communicating with them has been very smooth and I always get replies to inquiries immediately.

This pushed me to choose NinjaPromo. When working on a project, you’d want to make sure that the people you’re working with are reliable and responsive. Aside from this, they also priced us fairly for what we asked for.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery call to iron out all our expectations and requirements. They were very meticulous to note all details. Then we moved on to the script-writing, some edits and finally, had about 4 rounds of edits for the actual video animation.

Our contract only included 2 rounds of edits but they accommodated extra edits because they also wanted to make sure that the video they produced is top-notch and exactly how we wanted it to be.

Who did you work with and what was the feedback process like?

Initially, I was put into contact with the team by Ann. She also took care of the initial queries I made. Throughout the project, I communicated mostly with Julia, the marketing project manager who made sure everything went according to the timeline set and also with Anya who made sure the script-writing and communication with the motion department is smooth.

I really liked that everything was very structured and I know exactly what’s happening and what to expect next.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We loved the video style created by NinjaPromo! It’s fresh, cool and drives an impactful campaign. Although we haven’t uploaded this onto our website yet, the initial feedback from our management are very positive. NinjaPromo.io was able to deliver exactly what we had envisioned.

Describe their project management style, including communication tools and timeliness.

NinjaPromo is easy to work with. We communicated through some video calls and daily telegram updates. I like that they followed up with me when there were times I didn’t reply right away. Overall, the timeline was followed and everything went smoothly.

What did you find most impressive or unique about this company?

Definitely value-for-money and also their creativeness. Again, good communication played a big role in this successful project together.

Are there any areas for improvement or something they could have done differently?

Nothing I could think of as of this moment.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Marketing for a US-based company with distribution throughout the US & Canada, selling B2B.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #1 NinjaPromo.io, and what were your goals?

We hired Ninjapromo to handle our paid-search campaigns in California & Toronto. We've since expanded that reach to the entire north-east US, to be our sole PPC and SEO agency. Goals: manage, optimize & improve paid and organic search campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

NinjaPromo agency came to by recommendation of a new hire, having a proven track-record in a similar industry. In addition to their technical abilities, their easy, clear communication was (and remains) a significant positive factor in our ongoing relationship.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

NinjaPromo inherited campaign built elsewhere, rebuilt them to match current best-practice, implemented a series of A/B tests, and are now building out end-to-end analytic tracking to give us the holy grail of PPC and SEO

How many people from the vendor's team worked with you, and what were their positions?

Ninjapromo provided an account manager to handle onboarding, a campaign manager for day-to-day running then. In addition we benefitted from a CRO project executive who built out successful A/B tests.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are a fantastic strategic partner. We generate about 1,500 leads a month. About 400 of those leads are high-quality.

Describe their project management style, including communication tools and timeliness.

They’re always responsive. We generally communicate on Slack and have a weekly call.

What did you find most impressive or unique about this company?

Ninjapromo's hands-on approach, easy availability and friendly work-style have made it a pleasure to work with them. We are impressed with their ability to think outside the box to reach our target audience in a niche industry.

Are there any areas for improvement or something they could have done differently?

Not at all. They are fantastic.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Unity Network, an educational portal for decentralized finance (DeFi) and Blockchain products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with #1 NinjaPromo.io?

We needed help in social media marketing. 

SOLUTION

What was the scope of their involvement?

NinjaPromo is creating visual, video, and text content for our social media accounts. These include long-read stories, quizzes, and GIFs. They usually create 20 unique posts, 25 stories, and one video per month. Usually, they produce animated explainer videos, but they’ve also done live-action videos.

I give NinjaPromo my vision of how our content will go, and they create materials that reflect my vision. I’ve given them our brand manual, and they follow and enhance that with their designs. 

What is the team composition?

I work with six people, including Paul (Co-Founder). 

How did you come to work with #1 NinjaPromo.io?

I looked for DeFi marketing agencies on Google, and NinjaPromo was one of the first that came up. I interviewed three vendors, and NinjaPromo stood out.

How much have you invested with them?

We spend $2,800 monthly.

What is the status of this engagement?

We’ve started working together in August 2021, and our partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

After NinjaPromo has delivered their first content package, I’ve felt that our branding is solid. I can visualize my ideas with their work. We’ve increased our sales by 210% the month after engaging with them. 

How did #1 NinjaPromo.io  perform from a project management standpoint?

NinjaPromo is good at project management. They’re very flexible — if we have an urgent request, they’re always accomodating, and we can have it within the next day. Their team is also very good at delegating tasks, and someone is always available to work for us, even during holidays. We communicate through Telegram.

What did you find most impressive about them?

NinjaPromo’s designs are very good, and on top of that, they are adaptive and excellent at customer service. If I need something within an hour, they’ll do their best to deliver. 

Are there any areas they could improve?

I can’t think of anything. NinjaPromo is doing a perfect job, and I can’t see how I’ll manage without them.

Do you have any advice for potential customers?

Go for their biggest package — they provide a lot of content and a high level of assistance, and it’s absolutely worth it. 

Be straightforward. Just ask if you need something changed. They’re very helpful.