NewCombin

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of BallotBox

Describe what your company does in a single sentence.

We provide digital voting services for private and public companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewCombin to accomplish?

• The objective of the project was to implement the registration process of an app that allows users to validate their identity prior to starting a voting process.

SOLUTION

How did you find NewCombin?

Referral

Why did you select NewCombin over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from NewCombin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. On the app's user registration screens
   1. For Chile
      1. Add the field to check the document.
      2. Once completed, proceed to check the user’s identity with the API provided by the government.
      3. Once verified, the document is switched to an intermediate e-mail and telephone verification screen.
      4. Sending the corresponding codes to be loaded into the app on an intermediate screen.
      5. In this verification process, a random number with a certain useful life is created, the code is sent, it is verified, and it is approved or rejected. 
   2. For other countries
      1. Verified e-mail and phone.
      2. Sending the codes to be loaded into the app on an intermediate screen.
      3. In this verification process a random number with a certain useful life is created, the code is sent, it is verified and approved or rejected.
      4. Log of these activities
      5. Publication of improvements in iOS and Android
2. Update System Libraries

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Testing of new app. features, testing of interface with government API, user acceptance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This was a legacy system that had not been updated lately. Early in the project deviations were promptly communicated and justified, which were agreed, adding additional resources and a revised timetable, which allowed to move the project forward, on time and budget.

What was your primary form of communication with NewCombin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They carefully listened to our needs and were flexible in their approach to meet them. Throughout the project, the project leed kept us informed of the progress and challenges, making the necessary adjustments to make sure the expected results were delivered.

Are there any areas for improvement or something NewCombin could have done differently?

Not for this project.

BACKGROUND

Please describe your company and position.

I am the CEO of an education company

Describe what your company does in a single sentence.

Our company is an online fitness learning community where subject matter experts share their knowledge and skills through professionally produced courses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewCombin to accomplish?

• Renew the design of my e-commerce website.
• Implement the new design and functionality of my new e-commerce website.

SOLUTION

How did you find NewCombin?

Referral

Why did you select NewCombin over others?

• Great culture fit
• Good value for cost
• Referred to me

What was the size of NewCombin’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company’s ecommerce platform needed a redesign and to add some new functionalities. NewCompany led the project going through mainly 5 steps: Discovery, Define, Design, Development and Deploy. 

They set up a team of a Project Manager, a Designer, 2 Developers, and a QA Analyst to work on the project. 

Main deliverables were: 

• Functional description document 
• UX/UI wireframes and prototype 
• Bi-weekly new software functionalities applied 
• A web e-commerce platform hosted on AWS

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The main outcomes were learnings for our team about how to lead a software development project, a UX/UI prototype to show how the product is going to work and a stable testing environment for the new web platform. We can now have a new platform that will enable more sales for our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was always really good. We had daily chats to solve any doubt, weekly meetings to show progress and status report. They had lot of flexibility, high commitment, and deliveries were made on time

What was your primary form of communication with NewCombin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very strong professionals on what they do, and you can see they have a high level of commitment. They proved to be very client-oriented. I felt very comfortable and informed throughout the process.

Are there any areas for improvement or something NewCombin could have done differently?

Nothing so far.

BACKGROUND

Please describe your company and position.

I am the President of DailyView Pools LLC

Describe what your company does in a single sentence.

We build outdoor spaces that inspire time together

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewCombin to accomplish?

• Build an online job costing calculator to qualify homeowners and provide instant pricing to build swimming pools in the southeaster region of the U.S.
• Develop wireframes and provide guidance on customer journey for an online estimation tool for pool builders
• Assist our company in providing clarity and a product roadmap for our online tool for swimming pool contractors

SOLUTION

How did you find NewCombin?

Referral

Why did you select NewCombin over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of NewCombin’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Wireframes of all the steps required to complete the estimation of the swimming pool online
• Develop a Prototype
• Functional description document

1. Discovery:
   1. Understand the landscape
   2. Investigate the Competitors
   3. Define the audience (user personas)
   4. Interview the Audience
   5. List the functionalities
2.  
   1. Define Analysis of the new information we got during the Discovery Phase
   2. Understand the audience
   3. Create a draft clickable model and its wireframes
   4. Test the clickable model with a new audience
   5. Iterate till UX and functionalities are defined and documented
3. Delivery:
   1. Final UX clickable Model with Wireframes
   2. Functional Description Document
   3. Final implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Received functional wireframes of all the steps required to complete the estimation of the swimming pool online
• Developed a functional description document and PM kept our team on track by proactively setting up working meetings and assisting us by educating our team on the requirements needed to complete the scoop of work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, exceed our expectations and were flexible when our company had to make a pivot during the project. The product manager and UX/UI specialist were both highly talented in their roles and welcoming individuals. The project management team provide clear instructions on what to expect during the engagement and kept a clear timeline on the project goals and key goals through out the process.

What was your primary form of communication with NewCombin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The communication is outstanding. We wanted to work with a firm that had the ability to community with our leadership team who is bilingual. NewCombin was able to work with both our English and Spanish-speaking team members without a problem. We were able to troubleshoot together in both English and Spanish.

From the first kick-off meeting, it was very clear to our leadership team that Newcombin took the time to understand our industry and problem. The research they did in our industry allowed both our teams to have great discussions and make decisions together to elevate the deliverables for our project.

Are there any areas for improvement or something NewCombin could have done differently?

None. As the President and lead for Daily View Pools II am having hard thinking of any areas NewCombin could improve. Newcombi did a fantastic job in our project and we look forward to continuing to work with their team.

BACKGROUND

Introduce your business and what you do there.

I work as a design project leader at a pharmaceutical company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NewCombin?

We had a two-phased project for our website, and we engaged them for it. 

SOLUTION

What was the scope of their involvement?

The first phase of the project was an update of our website’s UI/UX design, and the second one was the development phase. NewCombin was in charge of the design phase. They also coded the site’s basic layout. The team used Figma for the designs and HTML for the coding tasks.

What is the team composition?

We worked with 6–7 people, including a project manager and a team of designers. 

How did you come to work with NewCombin?

NewCombin was referred to us by a colleague who had worked with them in the past. 

How much have you invested with them?

We spent around $35,000. 

What is the status of this engagement?

The project lasted from December 2021–December 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

NewCombin created an agile and user-friendly way of browsing the website, which allowed us to structure our content the way we wanted. In other words, the website was transformed from chaotic to having a well-planned navigation route based on research and an understanding of our users. 

How did NewCombin perform from a project management standpoint?

They met deadlines and adjusted to our needs and schedules. On top of that, the team adapted well to our project management tools, including SharePoint. We had meetings using Teams and mainly communicated via email.

What did you find most impressive about them?

We were impressed by NewCombin’s understanding of their clients and focus on providing the solutions requested. They had their own methodologies but were great at finding ways that worked the best for both parties. 

Are there any areas they could improve?

The quality of their design work could be improved on a detailed level. It was already good, but everything could be improved. 

Do you have any advice for potential customers?

Talk to NewCombin and find a dynamic that works best for you. They have all the resources needed to offer you the best solution.

BACKGROUND

Please describe your company and your position there.

I'm co-founder and head of experiences at RooFinders. We create hustle-free experiences for international, off-site students & young professionals coming to Milan, Italy, through a unique combination of amazing places to live, wonderful people with whom to share and memorable moments to be treasured for a lifetime

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NewCombin, and what were your goals?

We hired NewCombin when we were positioned in an extremely difficult situation as we had a provider before which was a complete disaster and also threatened us to keep our source code after so much hard work. So initially they were the ones that accompanied us throught the entire migration process from the previous provider to a new server.

They were extremely collaborative, they re-assured us even though we didn't understand all the specific techincalities. After that, we continued working together as they proved to be an excellent and professional company, delivering on time and working as a team on each step. Now we are currently developing our sprint 3 with them, adding funcionalities to our website. We are also working on a UX/UI project to improve our website and also on new sections.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had invested a lot of time and money and had obtained really bad results with our former provider. So we were basically searching for someone we could trust. In particular because as we are not techinicians and don't know anything specifically on programming, it tends to be easy to "mislead" any client when it comes to proper cost and expected output. We got excellent references from NewCombin

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial phase: Migration of the website from former's provider platform to new one hosted with AWS. Monitored the transition and the completeness of the source code transferred. Technology: Framework Javascript Vue.js. Second phase: Implemented several upgrades to the current website, corrected bugs, guaranteed the correct use of the platform. Third phase: UX/UI redesign, new upgrade phase and implementation of new pages within the website.

How many people from the vendor's team worked with you, and what were their positions?

We have 2 people working constantly with us, that follow us each week through weekly meetings. They are the project managers, and translate our requests to the developers and are in charge of the following up of the work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have successfully completed 100% of our booking requests through our website.

Describe their project management style, including communication tools and timeliness.

We use Trello to communicate with NC's team. They style is super professional, clear and effective.

What did you find most impressive or unique about this company?

That we really work as a team and they adapt fastly and effeciently to our changing requirements. The most important thing is that we trust them as partners.

Are there any areas for improvement or something they could have done differently?

They were constantly requesting feedback, therefore in case there were things not working, they were always eager to correct them right away.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of a fintech company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with NewCombin?

We wanted to create a series of landing pages. Our main goal was to provide our clients with a better experience, allow them to access our website easily, and contact us to book meetings.

SOLUTION

What was the scope of their involvement?

NewCombin created a series of landing pages for us using WordPress. Initially, we provided them with a basic design, and they did all the rest. Currently, the team is providing maintenance and hosting support.

What was the team composition? 

We work with three people from their company, including one of the founders.

How did you come to work with NewCombin?

I met them at a business roundtable in the US.

What is the status of this engagement?

We started working with NewCombin in October 2022, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve just launched the site, so we don’t have any metrics to share yet. However, we’re pretty satisfied with NewCombin’s work.

How did NewCombin perform from a project management standpoint?

They’ve done an excellent job from a project management standpoint —  they deliver everything on time. We communicate mainly via email and Google Meet.

What did you find most impressive about them?

We’re impressed with the level of trust we have in them.

Are there any areas they could improve?

No, we’re happy with their work so far.

Do you have any advice for potential customers?

Provide a very clear idea of what you want for your landing page, and let them handle the rest.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of U Triper, a technology company focused on solving problems in the travel industry. We operate under a SaaS model, providing software for tour operators that allows them to manage all their bookings and sell their tours online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NewCombin?

We needed help finishing our MVP, so we hired NewCombin to help us with the frontend development part.

SOLUTION

What was the scope of their involvement?

NewCombin has developed the frontend of our platform almost from scratch using React. Our CTO had already done a lot of the backend development work beforehand, as well as a small part of the frontend development work, so they joined to support our in-house technology team.

What is the team composition?

NewCombin usually assigns a project manager to every project. In addition to this person, we have three more people from their team working with us.

How did you come to work with NewCombin?

I already knew Nicolas (Co-Founder)from our university days.

How much have you invested with them?

We’ve spent between $30,000—$40,000.

What is the status of this engagement?

The engagement started around September 2020, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The clearest indicator of our engagement’s success is the fact that we’re still working with NewCombin. We’re very happy with their work, so we continue choosing them as our development partners. During a 3–4-months period, we stopped working with them to work with an in-house developer, but we noticed that NewCombin was more efficient. Although they were more expensive, they were also more efficient, so we brought them again.

How did NewCombin perform from a project management standpoint?

NewCombin meets their deadlines and stays on budget. We have weekly sprints, and after two years of working with them, we know how much we can get done each sprint cycle. We use Discord, Trello, Miro, Figma, and Google Drive as our communication, project management, and collaboration tools.

What did you find most impressive about them?

NewCombin is very open to feedback. Additionally, they have a broad team with many different skills.

Are there any areas they could improve?

We change projects every one or two months, so it would be good if NewCombin changed the dedicated team members for our different projects. Initially, the project manager was not that involved in the project, but we let them know, and the issue was corrected. 

Any advice for potential customers?

In order to be efficient, you need to clearly define what you want so that they can assign the most appropriate resources to your project.

BACKGROUND

Please describe your company and your position there.

I'm the Owner of a technical consulting firm that focuses on medical software

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NewCombin, and what were your goals?

We hired NewCombin to develop the whole platform that runs a diagnosis software of cardiac disease, from back-end data management to front-end 3D visualization of medical images.

SOLUTION

How did you select this vendor and what were the deciding factors?

We built a relationship over several months with projects of various sizes. We also compared with results we achieved working with smaller companies or directly with individual contractors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The front-end was based on the Quasar Framework with Vue JS and vtk.js to handle the image visualization and interaction. The server ran on Ubuntu/Linux. The engine that did the specific analysis what outside the scope but they heavily interacted with it's inputs and outputs. They developed very sophisticated visualization techniques used in radiography. We had 2-week sprints with the option to communicate daily to resolve together any technical challenge, because we their team had to collaborate with our own researchers.

Then we had larger monthly reviews with the stakeholders. The project was very agile because the stakeholders were requesting new features monthly. The NewCombin team also provided suggestions for areas of improvement, like computational performance, which became fundamental.

How many people from the vendor's team worked with you, and what were their positions?

The people involved changed quickly depending on the needs of the project and NewCombin was able to adapt quickly. They provided a project manager and four developers that ranged from front-end development of 3D visualizations to server configuration and database management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The stakeholders were very happy with the outcome due to its quality, agility, and cost. If they need to continue with it, they will go back to the same team.

Describe their project management style, including communication tools and timeliness.

We communicated effectively on Google Chat, Meet and even whatsapp. We worked very well with Amazon Code Commmit and other AWS tools. Whenever someone had a question on either side, we could quickly communicate one way or another, and let the party continue working.

What did you find most impressive or unique about this company?

Very independent and well organized. Everyone had a very good attitude and respect for everyone else.

Are there any areas for improvement or something they could have done differently?

Any potential issue we addressed was welcomed and resolved immediately.

BACKGROUND

Please describe your company and your position there.

I own a private school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NewCombin?

We needed a new ERP that help us to improve proceses and traceable data.

SOLUTION

How did you select this vendor and what were the deciding factors?

Because of their professionalism and good willing to cooperate in achieving strategic objectives for the company.

Describe the project in detail and walk through the stages of the project.

The project's main phases were: Discovery stage: Understand in detail what is needed to achieve with the implementation of the new system and how that differs from the initial stage. As an example, some of the points that needed be understood in depth were: Academic part: Information Upload: Is there an upload of documents that is done outside of the system (Words, Excel, or PDF), or a series of forms where teachers upload assessments, notes, communications, etc?

Do parents have the option to reply, sign or just view those documents? Administrative part: What needs to be included in the list of students, their data, and their background? What needs to be included in billing management? What needs to be included in collection management? What do you want to include in expense management? Evaluation stage of existing systems: Prior to any implementation of a new system, it is necessary to ensure that it is fully understood, together with the functional scope and the technical challenges of its implementation. That is why, with the needs defined, throughout this stage, it is necessary to study the different offers that exist in the market, analyzing to what extent they cover what is sought, and what are the implications and costs of their implementation.

Based on a preliminary search, there is a very wide range of school management systems, that present offers that could fit the search. Definition stage: Once it is clear what is needed and the most relevant offers on the market, all the information is available to make a decision on how to move forward. Broadly speaking, there are 3 options to be evaluated: Adopt a specialized system for the management of schools that covers what is desired. Develop a system from scratch, 100% customized based on what was sought. Work on a parameterizable management system and adapt it to your needs. Implementation or development stage: In this stage, a digital tool, Colegium was implemented module by module until covering all the areas defined on the Definition stage.

How many resources from the vendor's team worked with you, and what were their positions?

One analyst and one Manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The implementation of the system made considerable time savings in many processes.

How effective was the workflow between your team and theirs?

Everything was completed on time according to transparent and well-defined scope and deadlines.

What did you find most impressive or unique about this company?

I appreciate the time they took to understand the industry, our needs, and research for the best solution possible. Also they helped us in other business situations that came along the way.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the General Manager of Arcidiacono Muebles

Describe what your company does in a single sentence.

Arcidiacono Muebles is a family business with 50 years of experience dedicated to the manufacture and sale of high-quality home furniture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewCombin to accomplish?

• Improve and make a new version of our web platform to enable more sales and better online presence.

SOLUTION

How did you find NewCombin?

Referral

Why did you select NewCombin over others?

• Great culture fit
• Good value for cost

What was the size of NewCombin’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• website design and development - product catalog setup and management 
• Mercado Pago payment gateway integration
• Mercado Envios shipping integration The main delivery was the website on a testing environment ready for lunch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• So far we have a new product that can enable us to sell new products and in different locations, increasing our current range of coverage. We expect then to see a relevant increase in medium to long-term sales and revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their PM was really responsive. We felt comfortable during the execution of the project. Deliveries were as expected.

What was your primary form of communication with NewCombin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We felt we were working with a team that really cared about us and was willing to go the extra mile to reach the best possible outcome.

Are there any areas for improvement or something NewCombin could have done differently?

Everything is perfect thus far.