Neologic Custom Software

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of Praia Health

Describe what your company does in a single sentence.

Praia Health is the patient experience orchestration platform for health systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Custom Software to accomplish?

• We hired Neologic to streamline integrations, improve user engagement with AI, add secure SSO, and give us better visibility into platform usage and performance.

SOLUTION

How did you find Neologic Custom Software?

• Online Search
• Clutch Site

Why did you select Neologic Custom Software over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Neologic Custom Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neologic rebuilt key parts of our backend infrastructure, including a developer portal and standardized integration process for third-party healthcare applications. They also implemented secure single sign-on, AI-driven user engagement features, and a management dashboard for tracking application performance, usage, activation, and retention.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest measurable improvement was reducing the time needed to launch new integrations from weeks to just days for many applications. We also gained earlier visibility into potential user drop-off and better tools for tracking activation and retention, making the platform easier to expand and manage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured and responsive. They spent time upfront understanding our platform and requirements, then broke the work into clear milestones with consistent communication and well-documented technical requirements. They responded quickly to our needs and delivered the agreed work on schedule and within budget.

What was your primary form of communication with Neologic Custom Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their strongest quality was the way they approached the project from an overall architecture perspective. Instead of treating integrations, authentication, healthcare data, AI, and our SaaS platform as separate pieces, they designed them to work together as one maintainable system.

Are there any areas for improvement or something Neologic Custom Software could have done differently?

The main area for improvement was the upfront scoping phase. It involved more questions and technical planning than we initially expected, so it took some time before development started.

BACKGROUND

Please describe your company and position.

I am the CFO of Everis

Describe what your company does in a single sentence.

We are a team of medical device veterans with years of experience providing superior products and service to customers around the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Custom Software to accomplish?

• We are a medical device company that designs and supports hardware used in clinical environments. Our technicians needed a way to extract operational data from existing Everis devices in the field. The challenge was clear: pull raw machine logs, convert them into usable formats, and display basic health metrics without adding cloud connectivity, patient data handling, or any diagnostic capability that could trigger FDA or MDR regulatory review.

SOLUTION

How did you find Neologic Custom Software?

• Online Search
• Clutch Site

Why did you select Neologic Custom Software over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Neologic Custom Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neologic Custom Software delivered a lightweight desktop utility built with .NET, Electron, and JavaScript. The application supports local data transfer via USB or RS-232 serial connection, parses raw log files into PDF and CSV formats, and presents a simple local dashboard showing machine health status, runtime hours, and error codes. The entire solution runs fully offline to meet hospital IT security requirements. They also supplied the supporting documentation with non-diagnostic labeling (“For Maintenance Use Only”) needed to keep the tool outside regulated medical device classification.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The finished utility allows our field technicians to extract and review device data on-site without workarounds or external systems. It has increased the practical value of our installed hardware base and reduced the time required for routine maintenance checks. The offline architecture and clear regulatory positioning were the most useful aspects of the delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The engagement lasted four months. The team stayed focused on the defined scope: no cloud features, no firmware writes, and no clinical analysis functions were introduced.

What was your primary form of communication with Neologic Custom Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They maintained strict adherence to the written scope. No cloud components, no patient data handling, and no firmware write capabilities were introduced at any stage, which protected both the timeline and our compliance position. The final parsing engine produced clean PDF and CSV outputs from the raw machine logs, and the local dashboard presented the necessary runtime and error-code information without unnecessary complexity.

Are there any areas for improvement or something Neologic Custom Software could have done differently?

One minor area for improvement is the initial technical documentation. While the final handoff materials were complete, earlier versions of the parsing specifications required additional clarification rounds that could have been tightened earlier in the process.

BACKGROUND

Please describe your company and position.

I am the Chief Integration Officer of Redsquid

Describe what your company does in a single sentence.

We provide IT, cloud, cybersecurity, connectivity, and voice solutions for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• Ongoing Mobile App Support & Enhancements

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neologic provided ongoing mobile app support and enhancements for Redsquid, delivering continuous maintenance, performance optimisation, security updates, and feature improvements to ensure the application remained stable, secure, and aligned with our evolving MSP and MSSP services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The ongoing support and enhancement engagement resulted in improved mobile app stability, faster performance, and strengthened security through regular updates and optimisations. Feature enhancements driven by user and internal feedback increased usability and adoption, while the continuous improvement approach ensured the app consistently supported our operational efficiency and evolving MSP and MSSP service delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neologic demonstrated strong project management throughout the engagement, following structured release cycles and a clear prioritisation of tasks. They consistently delivered updates, maintenance, and feature enhancements on time, while maintaining open communication and responsiveness to our needs. Their proactive approach ensured any issues were addressed quickly, and feedback from both internal teams and customers was incorporated efficiently into subsequent releases.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to understanding our evolving MSP and MSSP services, coupled with responsive communication and a continuous improvement mindset, made the engagement highly effective and reliable.

Are there any areas for improvement or something Neologic Software could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Lead Animator of Animated Technologies Ltd

Describe what your company does in a single sentence.

We are a digital agency that creates engaging animations and immersive interactive applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• Designing intuitive interfaces aligned with our brand and user experience goals.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neologic delivered end-to-end UX/UI design services for our interactive platforms. The work included user research, journey mapping, wireframing, prototyping, and high-fidelity UI design aligned with the company’s brand. Key deliverables were user personas, interaction flows, interactive prototypes, a cohesive design system, final screen designs, and developer handoff documentation to support implementation and future growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in measurable improvements across user experience and delivery efficiency. Usability testing confirmed smoother navigation and higher task completion rates on the interactive platforms. Client engagement improved, reflected in quicker feedback cycles and faster project approvals. Internally, the introduction of a consistent design system reduced rework, improved collaboration between design and development teams, and accelerated overall project delivery timelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neologic demonstrated strong project management throughout the engagement, using a structured, milestone-driven approach with clear timelines and deliverables. All design phases were delivered on schedule, with regular check-ins to review progress and gather feedback. The team was highly responsive to evolving requirements, quickly incorporating revisions and providing clear guidance at each stage.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They took the time to fully understand our brand, audience, and interactive use cases, translating complex requirements into clear, intuitive designs. Their collaborative approach, attention to detail, and focus on practical, scalable solutions made them a true partner rather than just a service provider.

Are there any areas for improvement or something Neologic Software could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CEO of Sapien AI

Describe what your company does in a single sentence.

Sapien provides generative ai search and custom LLMs for brands worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• Architecting and building scalable AI platforms and integrations
• Developing web and mobile applications to support AI solutions

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neologic worked with Sapien to architect and build scalable AI platforms, integrating custom large language models and generative AI tools. We developed web and mobile applications to support Sapien’s AI solutions, including voice-enabled features for iOS and Android. Key deliverables included fully functional AI platforms, integrated voice SDKs, mobile and web applications, and seamless system integrations, all designed to enhance user experience and operational efficiency. Our work ensured Sapien’s AI solutions were robust, scalable, and ready to support global clients across sports, entertainment, travel, and retail.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project enabled Sapien to launch fully functional AI platforms and voice-enabled applications across web and mobile, improving accessibility for users worldwide. Integration of custom LLMs and AI tools reduced development time for new features by 30%, while system automation minimized errors and streamlined workflows. User engagement increased through intuitive AI chatbots and voice experiences, and the scalable architecture allowed Sapien to support multiple high-profile clients simultaneously, including major airlines, sports leagues, and retail brands, demonstrating clear growth, efficiency, and operational success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neologic demonstrated strong project management throughout the engagement. They delivered all milestones on time, maintained clear communication, and proactively addressed challenges. Their team was responsive to Sapien’s evolving needs, providing timely updates, adapting to feedback, and offering solutions that aligned with project goals.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness, adaptability, and attention to detail made working with them seamless, while their ability to modernize complex processes and integrate cutting-edge AI technologies set them apart. The team’s commitment to understanding client needs and delivering tailored, high-impact solutions made their approach both impressive and uniquely effective.

Are there any areas for improvement or something Neologic Software could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Cyber Security Account Executive of MAD Security

Describe what your company does in a single sentence.

MAD Security is a premier Managed Security Services Provider that combines technology, services, support, and training. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

Our biggest struggle was that our security data lived in too many places. Weekly reports required hours of manual work across multiple Microsoft portals, leaving room for gaps and delays. We needed a unified view that was accurate, real‑time, and easy for leadership to understand without digging through technical tools.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Unified dashboard architecture & UI/UX
• Microsoft Graph API integrations
• Device compliance scoring engine
• Alert correlation & insights
• Tenant-level KPIs & executive reporting
• Azure AD authentication & RBAC
• Multi‑tenant support and infrastructure setup

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 70% reduction in reporting time
• Security risks surfaced faster
• Leadership gained clear visibility without technical deep dives
• Consistent compliance tracking across all tenants

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neologic delivered a purpose‑built security and compliance dashboard that consolidated Microsoft 365, Defender, Sentinel, and Intune data into one actionable interface. The platform offered a real-time view of device posture, alerts, and tenant-level compliance, replacing manual reporting previously done across multiple consoles.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Neologic built a platform that finally pulled all our security data together. What impressed me most was how quickly they understood what we actually needed not just technically, but operationally. The dashboard is clean, reliable, and has become a core part of our weekly process.

Are there any areas for improvement or something Neologic Software could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Employee of Laoban Dumplings

Describe what your company does in a single sentence.

We make and sell modern Chinese frozen dumplings, bao buns, and other items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• Our goal was to make it easier for people to find our products, shop directly, and connect with our brand through recipes and updates.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed and developed a mobile app that lets customers shop for us, find nearby retail locations, and explore recipes featuring our products. The project included user experience design, e-commerce integration, secure payment setup, and a loyalty feature to reward repeat customers. Neologic also ensured the app reflected our brand identity through clean visuals and intuitive navigation, making it easy for users to connect with us wherever they are.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app launch led to a noticeable rise in direct sales and customer engagement. We saw more repeat purchases, longer in-app browsing sessions, and increased store visits from users using the location feature. Customer feedback was highly positive, highlighting the app’s ease of use and design. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project management was organized and transparent from start to finish. They communicated clearly, provided regular updates, and met every milestone on time. Whenever we had feedback or needed adjustments, their team responded quickly and thoughtfully. They showed real dedication to understanding our goals and made sure the final product reflected our vision perfectly.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They created a digital experience that felt true to our personality and values. Their attention to detail, creativity, and commitment to delivering something both functional and meaningful made the entire collaboration exceptional.

Are there any areas for improvement or something Neologic Software could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Head of Product of NetGym

Describe what your company does in a single sentence.

NetGym is a web and mobile application that enables studios and health clubs to streamline and automate staff management processes such as sub  scheduling/communication, team communication, and content sharing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

Custom Feature Development

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involve analyzing current workflows, identifying gaps, and creating advanced scheduling tools, interactive reporting dashboards, and gamified engagement modules. These features will integrate seamlessly with existing systems, improving efficiency and communication across teams. 
The deliverables will be fully functional, user-friendly modules that align with our business goals, enabling studios and health clubs to manage staff more effectively, track performance, and foster a more motivated, connected workforce.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved staff scheduling by reducing manual coordination and streamlining communication, making team updates more timely and consistent. Employee engagement increased through gamified features, reflected in higher participation and positive feedback. Reporting dashboards provided clear insights, enabling management to make informed decisions and optimize operations. Integration with existing platforms reduced errors and simplified workflows. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neologic demonstrated strong project management, maintaining clear communication and a structured timeline throughout the engagement. They delivered milestones on schedule and adapted quickly to evolving requirements, ensuring that any feedback or changes were incorporated efficiently. 
Their team was responsive and collaborative, addressing questions and concerns promptly while keeping the project aligned with our objectives. This proactive approach ensured smooth coordination, minimized delays, and maintained high-quality standards, making the development process seamless and reliable from start to finish.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of both technology and the fitness industry allowed them to create features that genuinely enhanced staff management and engagement. They combined technical expertise with responsiveness and collaboration, making the development process smooth and tailored.

Are there any areas for improvement or something Neologic Software could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the President of Killian Pacific

Describe what your company does in a single sentence.

Our company owns, manages, and develops meaningful places that sustain and enhance communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?
The goal was to centralize asset data, streamline acquisition and disposition tracking, and make performance insights easier to access and act on.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The platform needed to centralize property data and streamline asset tracking. Key deliverables included dashboard analytics, document storage, and performance monitoring tools. They also integrated workflows for acquisitions and dispositions. The system was designed for scalability and ease of use across our teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project gave us a clearer view of our portfolio performance and sped up our reporting process. We reduced time spent on manual data entry and improved how quickly we access key property insights. Tracking acquisitions and dispositions became more organized and efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured and dependable. Milestones were met consistently, and updates came regularly without prompting. They were responsive, quick to adjust when priorities shifted, and open to feedback. Any concerns were addressed directly and resolved without delay.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and commitment to building something that truly worked for us were clear.

Are there any areas for improvement or something Neologic Software could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Caraway Home

Describe what your company does in a single sentence.

We specializes in ceramic nonstick pans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• To improve how we track leads and manage sales pipelines
• To enhance after-sales support to boost customer satisfaction and operational efficiency

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They will implement a customized CRM system designed for our manufacturing needs. The scope includes managing customer relationships, sales pipelines, and after-sales support. Key deliverables are a fully integrated CRM platform, sales automation tools, customer service portals, and reporting dashboards. They will ensure seamless data migration and system integration with existing processes. Ongoing support and training will also be provided.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved sales pipeline visibility and sped up lead follow-up times significantly. Customer support response rates increased, resulting in higher satisfaction. Data accuracy and reporting became more reliable, aiding better decisions. The sales team closed more deals within six months. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept everything on schedule. They communicated clearly and adapted quickly to our requests. Their team was responsive and proactive, ensuring any issues were addressed promptly. 

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to simplify complex processes and provide clear, practical support made working with them a smooth experience.

Are there any areas for improvement or something Neologic Software could have done differently?

None.