Nala Employment

BACKGROUND

Please describe your company and position.

I am the MD of Win-Pro Consultancy Pte Ltd

Describe what your company does in a single sentence.

Established in 1993, Win-Pro has earned a strong reputation as a reliable and innovative IT managed service provider (MSP), offering top-notch IT support, IT consulting, and IT solutions in Singapore. With a solid presence in three major cities across the region, we are currently exploring opportunities to expand our reach with a new office location. Win-Pro specializes in delivering IT managed services tailored to meet the unique needs of both small businesses and multinational corporations in Singapore. Our IT solutions are designed to provide a competitive edge, ensuring that your IT infrastructure remains robust and secure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nala Employment to accomplish?

• Talent Recruitment
• Talent Placement
• Talent Development

SOLUTION

How did you find Nala Employment?

• Online Search
• Referral

Why did you select Nala Employment over others?

• High ratings
• Close to my geographic location
• Pricing first our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Nala Employment’s team?

>10

Describe the scope of work in detail. Please include a summary of key deliverables.

Talent Recruitment, Talent Placement and Talent Development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Talent Retention
• Talent Competency
• Talent Overall Quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes...Always on time... at times even before time

What was your primary form of communication with Nala Employment?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

It is my pleasure to provide a glowing review for Nala Employment. In an industry where efficiency and customer service are paramount, Nala Employment has consistently exceeded expectations in both of these areas, setting new standards for what a recruitment agency should be. From the onset, Nala Employment's responsiveness is truly commendable. The team takes the time to thoroughly understand the needs of their clients, ensuring that they provide the most suitable candidates for each role. In my experience, their turnaround time has always been impressive, often submitting a shortlist of qualified candidates within a day or two of receiving the job requirements.

The efficiency at Nala Employment goes beyond their quick response times. The company has developed and implemented state-of-the-art systems and processes to streamline their operations. This not only allows them to provide a high volume of candidates but also ensures that each candidate is accurately matched to the job requirements, resulting in a higher success rate for placements. In addition to their impressive efficiency, Nala Employment truly excels in the realm of customer service.

The team is attentive, professional, and genuinely invested in the success of both their clients and candidates. They make a point of maintaining open lines of communication throughout the entire recruitment process, providing regular updates and addressing any concerns or questions that arise. Moreover, Nala Employment goes the extra mile to ensure client satisfaction. They actively solicit feedback from clients and candidates alike and use this information to continually improve their services.

This commitment to continuous improvement is a testament to their dedication to providing the best possible experience for all parties involved. Nala Employment is an exceptional recruitment agency that has consistently exceeded expectations in terms of efficiency and customer service. Their responsive, customer-oriented approach and willingness to go above and beyond make them an invaluable partner for any organization seeking top-tier talent. I highly recommend Nala Employment to any company in need of recruitment services; they will not disappoint.

Are there any areas for improvement or something Nala Employment could have done differently?

Expand more into countries so that we can tap on your services also.