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MyTek Butler: Ultimate, Enhanced or Essentials

The Information Technology You Need, Your Way! Both businesses large and small are embracing the move to the digital age. Let us help you make the shift as easy and cost effective as possible with a reputable managed IT service provider with flat rate pricing and flexible packages to meet your IT needs.

Features

Small

$65

/mo

$65 per user per month.

Medium

$100

/mo

$100 per user per month.

Large

$150

/mo

$150 per user per month.

Remote support M-F 7am-6pm

After hours emergency help desk services hours

Onsite support

New device set-up

TM

TM

TM

Project rate

TM

TM

TM

Monthly remote proactive maintenance

Monthly Service Deliverables & Overall Tech Health

Comprehensive O365 Online Learning Management System

24/7/365 proactive monitoring

Anti-virus / anti-malware software

Microsoft patch deployement

Remediation of hardware / operating software issues/virus and malware alerts

Mobile device remote support for email & wireless configuration

Remediation of Network Issues

VPN Services (remote access) Administration

Wireless Network Administration

On-going Maintenance & Troubleshooting Firewalls/Routers/Switches

Configuration & Management Firewalls/Routers/Switches

Backup Monitoring on Approved Back-Up Solutions

Backup Verification & Support

Backup & Restoration Management

Network Connectivity Copiers & Printers

Device Configuration as needed Copiers & Printers

Scan to Share Email Configuration & Support Copiers & Printers

Vendor Support Configuration Copiers & Printers

Management of Software / Hardware Warranty Renewals

Small

$65

/mo

$65 per user per month.

Remote support M-F 7am-6pm

After hours emergency help desk services hours

Onsite support

New device set-up

TM

Project rate

TM

Monthly remote proactive maintenance

Monthly Service Deliverables & Overall Tech Health

Comprehensive O365 Online Learning Management System

24/7/365 proactive monitoring

Anti-virus / anti-malware software

Microsoft patch deployement

Remediation of hardware / operating software issues/virus and malware alerts

Mobile device remote support for email & wireless configuration

Remediation of Network Issues

VPN Services (remote access) Administration

Wireless Network Administration

On-going Maintenance & Troubleshooting Firewalls/Routers/Switches

Configuration & Management Firewalls/Routers/Switches

Backup Monitoring on Approved Back-Up Solutions

Backup Verification & Support

Backup & Restoration Management

Network Connectivity Copiers & Printers

Device Configuration as needed Copiers & Printers

Scan to Share Email Configuration & Support Copiers & Printers

Vendor Support Configuration Copiers & Printers

Management of Software / Hardware Warranty Renewals

Medium

$100

/mo

$100 per user per month.

Remote support M-F 7am-6pm

After hours emergency help desk services hours

Onsite support

New device set-up

TM

Project rate

TM

Monthly remote proactive maintenance

Monthly Service Deliverables & Overall Tech Health

Comprehensive O365 Online Learning Management System

24/7/365 proactive monitoring

Anti-virus / anti-malware software

Microsoft patch deployement

Remediation of hardware / operating software issues/virus and malware alerts

Mobile device remote support for email & wireless configuration

Remediation of Network Issues

VPN Services (remote access) Administration

Wireless Network Administration

On-going Maintenance & Troubleshooting Firewalls/Routers/Switches

Configuration & Management Firewalls/Routers/Switches

Backup Monitoring on Approved Back-Up Solutions

Backup Verification & Support

Backup & Restoration Management

Network Connectivity Copiers & Printers

Device Configuration as needed Copiers & Printers

Scan to Share Email Configuration & Support Copiers & Printers

Vendor Support Configuration Copiers & Printers

Management of Software / Hardware Warranty Renewals

Large

$150

/mo

$150 per user per month.

Remote support M-F 7am-6pm

After hours emergency help desk services hours

Onsite support

New device set-up

TM

Project rate

TM

Monthly remote proactive maintenance

Monthly Service Deliverables & Overall Tech Health

Comprehensive O365 Online Learning Management System

24/7/365 proactive monitoring

Anti-virus / anti-malware software

Microsoft patch deployement

Remediation of hardware / operating software issues/virus and malware alerts

Mobile device remote support for email & wireless configuration

Remediation of Network Issues

VPN Services (remote access) Administration

Wireless Network Administration

On-going Maintenance & Troubleshooting Firewalls/Routers/Switches

Configuration & Management Firewalls/Routers/Switches

Backup Monitoring on Approved Back-Up Solutions

Backup Verification & Support

Backup & Restoration Management

Network Connectivity Copiers & Printers

Device Configuration as needed Copiers & Printers

Scan to Share Email Configuration & Support Copiers & Printers

Vendor Support Configuration Copiers & Printers

Management of Software / Hardware Warranty Renewals

Examples

$65

/month
  • New device set-up: TM
  • Project rate: TM
  • Monthly Service Deliverables & Overall Tech Health
  • 24/7/365 proactive monitoring
  • Anti-virus / anti-malware software

$100

/month
  • New device set-up: TM
  • Project rate: TM
  • Monthly Service Deliverables & Overall Tech Health
  • 24/7/365 proactive monitoring
  • Microsoft patch deployement

$150

/month
  • Remote support M-F 7am-6pm
  • After hours emergency help desk services hours
  • Onsite support
  • New device set-up: TM
  • Project rate: TM

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