MultiQoS

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a sports, travel, and entertainment company. We started out as a provider of events planning and travel logistics services for sports fans who were looking to host sporting events in their area. Since then, we’ve grown to provide news services, sports logistics, and everything that has to do with game day needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MultiQoS Technologies Pvt. Ltd.?

We hired MultiQoS to develop an app that could allow our fans to connect with each other on specific sporting events or game days.

SOLUTION

What was the scope of their involvement?

MultiQoS developed an application that sports fans could use to connect with their friends and plan their days alongside each other. This app could also enable them to set location preferences, find events in their area, and book their travels with us to various sporting events. 

We started the project with general meetings. I didn’t know much about app development or design, so I put all of my ideas on paper and discussed it with the MultiQoS team. Once we were all on the same page, we moved into production, which was broken into five parts covering the initial design, functionality development, initial demo, and final demo on both Google Play and the App Store. 

MultiQoS also created a landing page specifically for the app. 

What is the team composition?

I had two primary contacts. There was a business development person who was in charge of managing the relationship and making sure that everything was going well in terms of the processes and timelines. The was also a lead developer with whom I spoke frequently. 

How did you come to work with MultiQoS Technologies Pvt. Ltd.?

I used various network tools to look for different app development companies. I looked through LinkedIn and went through my own network of friends and family. That was when MultiQoS reached out to me and followed up with a few meetings. I really liked what I heard and saw, so we kicked it off from there.

How much have you invested with them?

The total cost was astound $19,000.

What is the status of this engagement?

Our partnership started in July 2021 and the project was completed in November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any external metrics yet, but I can confidently say that our team is extremely pleased with the MultiQoS’s work. We’ve all been on tests and beta versions, and we’re all excited to give it out to the public. It looks incredible.

How did MultiQoS Technologies Pvt. Ltd. perform from a project management standpoint?

They were incredible. They’re based in another country but they accommodated my time and worked on my schedule. Everything was done professionally. I couldn’t have asked for a better development partner. 

We mostly communicated via Skype and email. We also set up a Trello board to track the progress of the project.

What did you find most impressive about them?

What stood out about MultiQoS was their ability to turn my creative idea into a usable application. They were diligent at taking notes and listened to what we wanted to accomplish. They understood our vision and asked really detailed questions to ultimately get to the bottom of the task. 

Are there any areas they could improve?

No, I can’t think of anything. 

Do you have any advice for potential customers?

Be detailed with what you’re looking to achieve and communicate as much of it as you see fit. Don’t hesitate to change plans or alter the course of the development either, because MultiQoS is very adaptive as long as your vision is clear-cut. 

BACKGROUND

Please describe your company and position.

I am the CEO of off plan

Describe what your company does in a single sentence.

MultiQS have been a pleasure to work with. After building my first tech company with a local company in South Africa I had a nightmare and didn't want to build any new tech businesses. A colleague of mine had used MultiQS to build his online tech platform and recommended them. I was a little hesitant using a company from a foreign country, due to the language barrier, but it had been such a great experience. They are always available and willing to help. Their pricing is very competitive and communication is excellent. What took the last tech company 2 years to build, MultiQS has done in 6months with not one ' scope screep' . Parth has been a dream to work with and we look forward to building many more companies with MultiQS 🇿🇦 🇮🇳 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MultiQoS to accomplish?

• Built a online sales platform for off plan property.
• Get it done in 6 months
• Get it done within our budget

SOLUTION

How did you find MultiQoS?

Referral

Why did you select MultiQoS over others?

• Good value for cost
• Referred to me

How many teammates from MultiQoS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Review Scope: MultiQS – Offplan Platform Development

MultiQS was commissioned to develop the full technology stack behind Offplan, a next-generation property sales platform designed to streamline and digitize the way property developments are launched and sold in South Africa.

Scope of Work:

Custom Platform Architecture

Developed a bespoke, fully responsive web platform tailored to the Offplan business model.
Built to scale with future development phases and third-party integrations.

Developer CMS & Upload Portal

Created a backend portal for developers to upload new developments, manage unit stock, input specifications, and track sales performance.

Frontend Buyer Experience

Designed an intuitive frontend allowing buyers to explore developments, filter unit types, and reserve available units in real time.
Embedded interactive floor plans and visual content modules.

CRM & Lead Capture Integration

Integrated lead forms with smart tagging and CRM-ready export.
Enabled auto-email workflows to nurture buyer interest.

Unit Tracking & Reservation Logic

Built a logic system to manage unit availability and prevent double bookings.
Reservation tool with time-bound locking and developer notifications.

Branded Microsite Generator

Functionality for each development to live on its own branded microsite with custom content and contact forms.

Security, Analytics & Maintenance

Secure admin access, user permissions, and encrypted data storage.
Deployed on a scalable cloud infrastructure with ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It's working well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good. Yes.

What was your primary form of communication with MultiQoS?

Virtual Meeting

What did you find most impressive or unique about this company?

everything 

Are there any areas for improvement or something MultiQoS could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Noble

Describe what your company does in a single sentence.

Provide an e-commerce platform for buyers and sellers to buy and sell authentic sneakers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MultiQoS to accomplish?

• Develop and application
• The application must provide a front end user interface to by and sell sneakers
• There must be an admin panel to control the app

SOLUTION

How did you find MultiQoS?

Other

Why did you select MultiQoS over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from MultiQoS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Front end user design
• app flow
• admin flow
• return flow
• payment and delivery api integration 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were general deliverables and MultiQOS met each one and were great when it came to adaptation etc along the way. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great. 

What was your primary form of communication with MultiQoS?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood all requests, delivered on time, and were able to accommodate and adapt when needed. 

Are there any areas for improvement or something MultiQoS could have done differently?

Not that I can think of. 

BACKGROUND

Please describe your company and position.

I am the Designer, Apparel store owner of Scvmwardapparel

Describe what your company does in a single sentence.

Alternative apparel for the goth/grunge and punk community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MultiQoS to accomplish?

• To help create a website

SOLUTION

How did you find MultiQoS?

Referral

Why did you select MultiQoS over others?

Referred to me

How many teammates from MultiQoS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created my website from scratch. Also kept me well informed on how the website runs and should have for it to be successful. Inputed the tools that website needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They went above and beyond, answer my questions and concerns at anytime. Very quick response and kept me updated on the progress of the project to meet the website qualities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are excellent with communication and meeting the customer needs/wants. Great with time management with deadlines and responses.

What was your primary form of communication with MultiQoS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was very impressed with their work ethic and passion towards their clients. Definitely can tell they care and willing to go above and beyond. Also have the genuine care and respect towards the clients.

Are there any areas for improvement or something MultiQoS could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the cofounder of an initiative based in Malaysia to improve senior citizens' mobile literacy skills.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MultiQoS Technologies, and what were your goals?

We wanted to develop an app to allow senior citizens to have a one-stop platform to enhance their mobile literacy skills while also giving them the opportunity to connect with our volunteers. We knew we wanted it to be simple (considering the target group) with an intuitive design, while at the same time detailed enough to cover the basic mobile literacy skills a senior citizen would require.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for app developers that had good reviews. After the initial interview, we scheduled a few additional calls to share our requirements and to align on expectations. The MultiQoS team were friendly, timely, and considerate of our level of knowledge/ expertise in this area.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of design validation meetings prior to the actual building of the app. The team developed UIs to ensure we were aligned on the design as well as the user experience (as that was one of the most important aspects for us considering our target group). Once the design was confirmed, the actual development started. Throughout the course of the development, we were given test versions of the final output to test and provide feedback.

How many resources from the vendor's team worked with you, and what were their positions?

A project leader was assigned for the project and was also our main point of contact for the technical development. Aside from that, we also were in contact with the project manager for all admin related items.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within the first month, we see a comprehensive UI designed for the app. It was well thought of, and not simply a copy paste from a template. As UI/ UX was one of our major concerns due to our target group, it was great that we were able to not only visualize how the output of the app was going to look like but also provide a cycle of feedback that allowed for reiterations wherever necessary.

Describe their project management style, including communication tools and timeliness.

It was easy to communicate with both the project leader and project manager. Most of the communications were done over Skype and email. On our end, we created a feedback deck to highlight the queries we had for every version of the app. The MultiQoS team was prompt in their response to our queries and were understanding of the delays on our end for data submission as well.

What did you find most impressive or unique about this company?

Their patience and strong understanding of our needs stand out. They knew the technical logic behind an app development. As a client, we never hesitated to defer to their expertise/ ask questions for areas that were confusing to us as we had faith they will try to explain it in layman terms. For us, having that trustable relationship was important seeing as our scope of work was a very people-centered idea.

Are there any areas for improvement or something they could have done differently?

While a rough timeline was provided at the beginning of the project, a detailed timeline would have been appreciated. As our team was new to the app dev scene, it would have been good for us to know if we needed to block time out in advance. We do acknowledge the duration of development was longer than usual due to delay on our side to provide the data on time (and also because we were flexible with the Go Live date). One possible way that might help mitigate this issue is to perhaps have status reports with the timeline to show us where are, the gaps to completion, what the remaining inputs are, and how does it affect the overall completion (to convey a sense of urgency). It will also be good to share upfront what are the additional platforms required at each stage of the project and why they are needed through a timeline or process flow chart for us to visualize the inputs needed. These information were communicated on Skype but our personal opinion is that having it as status reports/ discussions may make it easier to remember. Nevertheless, they've been great on Skype in answering our queries even despite our slow responses to them at times.

BACKGROUND

Please describe your company and your position there.

I am the founder of Mr. SNARK, a crypto analytics application that democratizes institutional-level blockchain data, analytics and other resources for the retail investor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MultiQoS Technologies, and what were your goals?

We hired MultiQoS to assist in design work and build an application across web, mobile, iOS. The goal was to use existing APIs from industry leaders to engineer our own framework with social customizations. The initial estimated timeline for project was around 6 months, 3 in design and 3 in development.

SOLUTION

How did you select this vendor and what were the deciding factors?

Pricing was a big factor, as I am a bootstrapped founder. We found the pricing to be manageable through an MVP model. Also I was familiar with their business manager from a previous account.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work is managing multiple data sets and using several API vendors to piece together a customizable product for the retail investor.

• ReactJS / NodeJS
• Project Management: SCRUM
• Responsive HTML design
• Backend: REST API
• Native iOS Development
• Native Android Development

How many people from the vendor's team worked with you, and what were their positions?

5-6 Total at a given point

• 1 Project Manager
• 1 Designer
• 1 or 2 Front end
• 1 or 2 Backend Dev
• 1 Quality Analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Many different iterations on design to bring the design up-to-date from the initial design - this no doubt pushed-out the project a couple months. However, project has shipped with minimal bugs across Web, iOS and Android - which is an impressive feat!

Describe their project management style, including communication tools and timeliness.

MultiQOS has exceptional communication. I am based in the US, thus we managed to be effective as possible with coordinating work flow and communication. Communication has been good with all team members, including project manager, back-end dev, designer and business manager. We used Skype mainly for day to day. With tasks, we used Trello, but they are nimble with others. For design, Adobe.

What did you find most impressive or unique about this company?

Communication is most impressive, as it is top priority for international clients.

Are there any areas for improvement or something they could have done differently?

Speed and ramping to FinTech and Web3 was a bit slower than expected, thus some early micro-managing. However, I believe the team could be looking to add Web3 technology capabilities in the future.