Multiplayer Agency

BACKGROUND

Please describe your company and position.

I am the PR & Marketing of Rico Credit

Describe what your company does in a single sentence.

Financial Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiplayer Agency to accomplish?

• Digital presence
• Promoting services

SOLUTION

How did you find Multiplayer Agency?

Referral

Why did you select Multiplayer Agency over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Multiplayer Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Multiplayer was a great experience for our team. They helped us refresh Rico Credit’s brand with a modern and professional look that reflects our values and reliability. Their team designed a new visual identity, tone of voice, and brand materials that made our communication more consistent and appealing across all channels. Multiplayer also created and managed all our social media content, including posts, motion animations, and videos that told our story in a fresh and engaging way. Every piece of content was creative, clear, and made to connect with our customers. Their advertising campaigns were well-planned and result-oriented, helping us grow engagement, reach new audiences, and strengthen Rico Credit’s presence online. We truly value their creativity, quality, and partnership.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our  collaboration with Multiplayer delivered clear and measurable results across digital channels. Within the first months of the campaign rollout, social media engagement increased drastically, while overall reach and impressions grew by more than 80%. The new visual identity and consistent posting strategy led to a noticeable improvement in brand recognition and audience trust.

Video content and motion animations performed especially well — generating higher view-through rates and stronger interaction compared to previous static content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Multiplayer team, led by Tako and Giorgi, managed the entire project with professionalism and excellent communication. 

They consistently delivered all materials — including posts, videos, and motion animations — on time and according to the agreed schedule. 

Their workflow was well-organized, with clear updates, fast feedback, and a flexible approach to our requests. Whenever we needed adjustments or new ideas, they responded quickly and provided effective solutions. Overall, their project management was reliable, transparent, and very easy to work with.

What was your primary form of communication with Multiplayer Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Multiplayer Agency is how well they understood our brand identity and market positioning from the very beginning. They quickly captured the essence of what makes Rico Credit unique and translated it into high-quality creative work that felt authentic and on-brand. Every post, animation, and video reflected our values perfectly. Their ability to combine creativity with reliability — always delivering excellent results on time — truly sets them apart.

Are there any areas for improvement or something Multiplayer Agency could have done differently?

No