Moonsight Agency

BACKGROUND

Please describe your company and position.

 I am the Chief Business Officer of a medical company 

Describe what your company does in a single sentence.

We help executives build lasting Medtech companies through global events and trusted market intelligence products and services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moonsight Agency to accomplish?

• Moonsight supporting an ongoing needs of LSI for Graphic Design, Web Design and Event Design

SOLUTION

How did you find Moonsight Agency?

Their web portfolio

Why did you select Moonsight Agency over others?

I saw their work, it was badass and aligned with the sophisticated style we needed

How many teammates from Moonsight Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moonsight has been our full-service design partner across web design, social media and marketing design, physical and digital event design, magazine design, and now product design. Every designed asset we have had for the past 12 months has gone through them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've applied a breadth of marketing KPIs to their social media marketing design and web design work, and since engaging have seen increases in social media engagements, web traffic, drop in page bounces as user atrition. etc.

We also launched a magazine with Moonsight, and are steadily measuring response to the new product, which has been exceedingly positive. It's been phenomenal and transformative for us to work with Moonsight, and 1 year in we're just getting started. Nothing is perfect; we're still refining parts of our processes and engagement to maximize efficiency, but overall they have been the best designers and best agency we have worked with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are highly communicative, extremely fast, and very trustworthy. We had multiple iterations of a project management system which enabled us to maximize our relationship; howeve, I feel that was more a reflection of our dynamic and expansive scope than their work quality.

In terms of timeliness, they go above and beyond. On multiple occasions, they have gottent last-minute requests to us on expedited timeliness, adjusted their working hours to accomodate urgent projects, etc. They are world-class designers, through and through. Whether it's been web design that aligns with our custom backend, social media graphics for complex data products, or building a magazine from scratch, I have never worked with more capable, competent, proud designers.

What was your primary form of communication with Moonsight Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed how quickly they have become an extensio of our core team, and how much they have learned about our business. Interfacing with Ivan in particular, I can feel a geniune interest in seeing our business grow and his tremendous pride in the work product. Our whole copany feels like Ivan and Vlad are extensions of our team; not just contractors for hire.
Look, they are expensive. No secret. But, the quality, responsiveness, and level or service speak for themselves. If you care about the difference between "good enough" vs "great" like we do, then it's worth every penny.

Are there any areas for improvement or something Moonsight Agency could have done differently?

We're a US based company, with a US culture. There have been select occasions where communicatio styles needed to be revisited to make sure the asks and deliverables were clear.Their communcation is direct, no-fluff, no-BS -- for some folks, this takes a beat to get used to! Not a knock on Moonsight, but something I'd advise they are sensitive to for US-based clients as they onboard.

BACKGROUND

Please describe your company and position.

I am the CEO of Dreampress AI

Describe what your company does in a single sentence.

We are an online story generator that allows people to write ficiton using AI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moonsight Agency to accomplish?

• Refresh of the Brand Identity
• Website Redesign
• Logo / Branding

SOLUTION

How did you find Moonsight Agency?

Behance

Why did you select Moonsight Agency over others?

• Pricing fit our budget
• Great culture fit
• Very high quality work

Describe the scope of work in detail. Please include a summary of key deliverables.

Ivan and the team, redesigned every page of our app.
They designed the logo, the font work, and the UI. 

Prior to there work, the site did not have a cohesive look, they gave us a funky, fresh and bold look that worked great in the context of our positioning. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Redesign of all the pages, to a standard we were happy with.

Making all the pages UX perform well on desktop and mobile.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all items were delivered in a timely manner. 
They communicated excellently thoughout the project.

What was your primary form of communication with Moonsight Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great bold and exciting designs.
We honestly didn't think our site could look this good!

The communicaiton with Ivan and the team was great!

Are there any areas for improvement or something Moonsight Agency could have done differently?

No, they were perfect!!