Miquido

Please describe your company and your position there.

I'm a Senior Director of Mobile Engineering at Fueled which is a an award winning app development company with headquarter in NYC.

For what projects/services did your company hire Miquido, and what were your goals?

We were hired by Fennel Markets to build an app that brings the power of algorithmic trading and artificial intelligence (AI) tools to retail traders. The app allows users to invest in companies that align with their beliefs by incorporating the companies’ Environmental, Social, Governance (ESG) score and giving traders a shareholder voice by aggregating opinions on issues they care about. We hired Miquido to bring in their Flutter developers to join our team and speed up the development process and meet an aggressive launch deadline.

How did you select this vendor and what were the deciding factors?

We shortlisted a couple of agencies based on the portfolio and interviewed candidates recommended by them. We found Miquido's team members to be highly experienced and fit for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fueled and Miquido teams met a couple of times to discuss the project in detail before the project kicked off to ensure quick onboarding of folks. The mobile apps were built on Flutter and the aim was to build a MVP that would allow users to create their profile, define their ESG goals, and look for companies that aligns with their ESG goals along with (stock) market history for all such companies.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 2 Flutter developers from Miquido team. Since we were supporting both iOS and Android, we had requested Miquido to provide us with candidates that have some experience with both the technologies. After interviewing with a couple of candidates, we went forward with one Flutter Developer having prior Android experience, and Senior Flutter Developer having prior iOS experience.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We found the developers to be highly experienced and qualified. Although the app was launched internally but we could see the code quality matched our standards. Miquido team also took initiative to upgrade the packages/pubs to newer versions, adding static analysis to the project and that helped improve the overall quality and stability of the codebase, which was clearly evident in the reduced number of bugs and incidents.

Describe their project management style, including communication tools and timeliness.

We didn't interact much with the project managers. Both the developers were onboarded on Fueled's internal communication tools (Slack, Linear, GSuite) to discuss the timelines and goals, and that worked really well.

What did you find most impressive or unique about this company?

We were really impressed with both the developers. It's never easy joining an external team and follow processes and guidelines set which might or might not be same as they must be used to, but collaboration with both the developers was a breeze. Both the developers were highly skilled and experienced with Flutter but also had native Android and iOS experience which was a great plus. We interviewed a lot of candidates from other agencies but it was really difficult for us to find candidates that had both Flutter and native experience, and that's what I find impressive and unique about Miquido.

Are there any areas for improvement or something they could have done differently?

There were a couple of resourcing challenges in the beginning where our team was not fully aware of availability (fully or partially available) of the resources in advance, but once the developers were onboarded they did an amazing job flagging any downtime from their side.

Please describe your company and your position there.

I am IT Project Manager at P4 Sp. z .o.o. ( Play Group) responsible for the development for mobile and web applications. P4 Sp. z. o.o. is one of the biggest telecommunications company in Poland with about 15 million active customers.

For what projects/services did your company hire Miquido, and what were your goals?

We hired Miquido for the purpose of building a mobile solution for Play’s clients, which we planned to create for both iOS and Android separately. Our goal was to shift the company to a mobile-first approach, so that our customers could manage their accounts directly from the app, without having to enter the website, and in turn make our offer more accessible for end-users.

How did you select this vendor and what were the deciding factors?

We started the project 10 years ago when businesses were only beginning to understand the importance of mobile apps. As such, we were looking for a company specialising in mobile development that would help us create something truly useful for our users. We were very impressed by Miquido’s portfolio even at that time, and they struck us as a company with lots of potential in the field of mobile development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Miquido was tasked with creating two separate, native applications for both iOS and Android. Their team is responsible for developing all the apps’ functionalities, the design system, implementing the UI, animations, and creating the payment system for users. They are also in charge of manual and automated QA tests. The project is still ongoing, with Miquido’s team working alongside a different vendor who is responsible for the apps’ backend. It’s a very unique type of cooperation, where three companies (Play included) are working together as one solid team to deliver a single project. The entire team uses a Scrum methodology, which is strictly followed by all members.

How many resources from the vendor's team worked with you, and what were their positions?

During the course of Miquido’s work on the project, the number of people dedicated to it changed, reaching up to a maximum of 20 specialists. The company provided us with iOS and Android developers, QA testers, a Scrum Master and a project coordinator.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Play24 was developed by Miquido’s team from scratch and is currently used by about 6 millions of users, making it one of the main options on the market. Both the Android and iOS apps are very highly rated by users in AppStore and Google Play, and the quality of the delivered functionalities is always impeccable. We strongly appreciate the transparency of the team, and their ideas not only related to tech, but also the business side of things, which made for significant improvements to the process as a whole.

Describe their project management style, including communication tools and timeliness.

Miquido’s dedication to project management has always impressed us. They put a lot of effort into making sure that the Agile principles are followed every step of the way, and the team is always thinking of ways to speed up or refine the process. They are a business partner that we feel like we can 100% rely on.

What did you find most impressive or unique about this company?

Miquido’s dedication to the project, honesty and transparency is what’s truly unique about them. The team keeps an open mind about any arising issues, always willing to look for specific solutions to solve them. They make sure to keep the communication with us open and straightforward, and keep us up to date with everything they’re currently doing, so we’re always fully informed about what’s going on. We also find their team to be super flexible when it comes to meeting our expectations and very creative in suggesting ideas for improvements.

Are there any areas for improvement or something they could have done differently?

Not yet. We are focusing on constant improvement our cooperation , so we solve our problems ongoing.

Introduce your business and what you do there.

I am a co-founder of a health technology company that provides communication solutions within hospitals. Our platform is primarily about secure instant messaging, which facilitates tasks and workflow amongst doctors and nurses. The platform also deals with patient information.

What challenge were you trying to address with Miquido?

We wanted to help doctors save time and improve patient care. We needed a technical partner to help design and build the first version of our platform, including the backend and mobile app.

What was the scope of their involvement?

We presented the aims of the projects and some information architecture, working closely to turn our objectives into a functional specification and a series of milestones. Their iOS and Android teams worked with us to build out the platform over a period of 6 months, while the backend team created a server-side application that helps us manage users and how the platform is used.

What is the team dynamic?

We worked with a project manager as well as 1 tester, 1–2 iOS developers, 1 Android developer, and 1 backend developer.

How did you come to work with Miquido?

We found them through a referral agency called Digital Knights. We put a specification out for an app, and the agency presented 3 companies. We were impressed with Miquido’s creativity, communication, and quick understanding of what we were trying to achieve.

How much have you invested with them?

So far, the cost has been around £100,000 [$131,974].

What is the status of this engagement?

We started working with them in October 2016. The platform is available in app stores. We continue to have an ongoing relationship as we incorporate feedback into the platform.

What evidence can you share that demonstrates the impact of the engagement?

This has been the first mobile platform to enable the secure sharing of clinical information between doctors. Within its first 90 days, we onboarded almost 1% of all doctors within the NHS [National Health Service] to the platform. Currently, we’re sending tens of thousands of messages every month.

The work we’re doing is incredibly important, and, if the platform breaks, it can impact people’s lives. It’s not just a matter of ordering pizza or a taxi—it’s about patients getting good care in hospitals. We’ve received huge amounts of feedback, much of it technical and clinical. Some of our users have saved up to an hour per day on communication. We’ve even had reports of patients who had previously been lost in hospitals—something which does happen, unfortunately—and who were found because of the app.

How did Miquido perform from a project management standpoint?

I find them to be great project managers who were excellent in terms of responsiveness and communication. I have high standards and demand a lot from their team. Given the importance of what we’re doing, they’ve handled the pressure well.

What did you find most impressive about them?

They’re not driven solely by commercial reasons. They are a successful company, so they don’t struggle to find work—much of their business comes from word of mouth, which is obviously a good sign. This enables them to pick the more important projects, the ones they want to work on. It never felt like we were being rushed out; they gave us everything we needed for the project. They have genuinely cared about more than being paid, which is a rare thing to say about an outsourced studio.

Are there any areas they could improve?

They’ve asked me these questions as well. I have nothing but positive feedback. We can always improve things, but out of all the teams I’ve worked with, Miquido has delivered as good or better.

Please describe your company and your position there.

Company: Nextbank Software What we do: We provide cloud core banking systems to financial institutions. Role: Chief Commercial Officer and Country Manager for the Philippines.

For what projects/services did your company hire Miquido?

Miquido provided for us the complex services of Web and Mobile Development, Artificial Intelligence, as well as Design. As a result, they created an innovative banking solution - a full software package for running various financial institutions. The final product covers a cloud-based core banking system, mobile and web Internet banking, loan origination, and credit scoring application using machine learning.

What were your goals for this project?

The key focus was to create a bank-in-the-box solution for Southeast Asia, where there are still plenty of countries where people are financially excluded since they live in remote and hardly accessible locations. The far-reaching goal was to gradually introduce financial inclusion by delivering a secure and easily accessible digital solution even in the low connectivity zones of Asia.

How did you select this vendor?

We have shortlisted three vendors from Eastern Europe with strong experience in banking. Then, we have analyzed in detail some of their projects and read some of their articles on industry topics to better understand their expertise. Their clients' feedback was superb and they seemed to offer an excellent quality-to-cost rate, which proved to be true after they delivered the project.

Describe the project and the services they provided in detail.

They were responsible for the full software development process including: UX/UI design, development, manual testing, automated testing, devops and cloud deployment.

What was the team composition?

Resources: We had a dedicated team of 20 specialists that consisted of 3. Android developers, 3 iOS developers, 6 backend developers, 2 data scientists, 3 testers, 3 UX specialists, and PM/scrum master.

Can you share any information that demonstrates the impact that this project has had on your business?

Over 25 banks in the Philippines have already implemented our core banking solution. AI-based credit scoring, and the core banking solution was shortlisted as Singapore FinTech Awards finalists two years in a row and recognized for their impact, practicality, and innovativeness.

It has also helped streamline the businesses of our client banks from an operating cost and efficiency standpoint. Even during this pandemic we are getting a lot of inquiries and interest from other potential bank clients. IT has actually exceeded our goals and targets

How was project management arranged and how effective was it?

We developed a stable working relationship with the team. Miquido people are truly agile and definitively have a can-do attitude. After reaching out to them with any suggestion or query, they always do the relevant research and come back to us with the response. They also give suggestions as to how better we can implement certain features.

What did you find most impressive about this company?

We're impressed by the Miquido attention to detail and their transparency in everything they do. During every sprint, the team always communicates with us about how things would be expected to proceed. They have also a very well-organized and professional process.

Are there any areas for improvement?

A few times we had to wait 3-4 weeks when we requested team extension, but looking at the fact how busy they are it is understandable.

Introduce your business and what you do there.

From the moment of issuing the original opinion, we have completed another 2 projects with Miquido, in which the company improved the aspects that were previously poorly assessed.

What challenge were you trying to address with Miquido?

We have made 2 new projects regarding the Android application for e-book readers with e-ink screen and a universal PC application for synchronizing e-books with Kindle readers.

What was the scope of their involvement?

Very good

What is the team dynamic?

Very good

How did your relationship with the vendor evolve?

The quality of their communication and commitment to product development has improved.

How did Miquido address the challenges that arose?

Without problems, very fast and elastic.

This review was published on February 4, 2019.

Partner, Mobile Application App

Retail

1001-10,000 Employees

Warsaw, Poland

$200,000 to $999,999

May 2017 - Ongoing

Project summary: 

Miquido provides mobile application development, working on native iOS and Android apps. Basing the backend on the company’s website, they’ve developed e-commerce, e-book, and download features. 

Feedback summary: 

Having launched in late 2017, the apps have received more than 300,000 downloads and excellent ratings on the respective app stores. The team is devoted and consistent but could improve their communication and level of proactiveness in terms of contributing ideas.

BACKGROUND

Introduce your business and what you do there.

I’m a partner of a mobile application devoted to selling e-books and audiobooks in Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We needed someone to build our app from scratch. It’s for buying, reading e-books, and listening to audio books.

SOLUTION

What was the scope of their involvement?

We provided full documentation and specifications before they began, then they were responsible for the native iOS and Android application development, basing the backend on our current website.

It features a shop where users can buy and download the products, and there is also a subscription service for which they developed the module. The third component is the e-book reader, where users can open the files they’ve purchased either individually or within the subscription. The last part is the audiobook player, with lots of its own specific features.

We’re slowly moving some of the technology competencies in-house, but we are still doing full-on development with Miquido. They’re releasing new features every two weeks for both platforms.

What is the team composition?

We have a full mobile development team, including two Android developers, two iOS developers, a mobile tester, a UI/UX designer, and one project manager.

How did you come to work with Miquido?

I joined the company after the cooperation started. They received two or three offers from the top software houses in Poland, and Miquido’s was the best.

How much have you invested with them?

We’ve spent over $500,000.

What is the status of this engagement?

We started working together in May 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps have been live since November 2017. We’ve had more than 300,000 downloads of the app within a year and three months and we have 65,000 active users each month. We get loads of feedback—our rating in the App Store is 4.6 and in the Play Store it’s 4.4.

How did Miquido perform from a project management standpoint?

I’m very happy with the cooperation. It was tricky because we’re a big organization that isn’t technology focused. There are loads of different stakeholders on our side and they’re not in our offices, so sometimes that’s hard to navigate. There are some communication issues from time to time as with all outsourced teams, but nothing major. We communicate with Jira, Slack, and Confluence.

What did you find most impressive about them?

The team is devoted to the project and there haven’t been any huge changes. They rotate the employees. Even if there are replacements, they’re made in a timely manner and are good. I’m impressed with their HR and how they manage to retain talent on their side.

Are there any areas they could improve?

Their level of proactiveness could be improved as, generally, they’re a bit passive. They leave it for the customer to decide when something is not the best scenario, but they should be more vocal and share the risks associated with certain practices. They could also offer more insight into the best way forward.

Do you have any advice for potential customers?

No.

Star Ratings:

Overall rating: 4

Quality: 4

Schedule: 4

Cost: 4

Willing to refer: 5

Please describe your company and your position there.

We are a technology company creating software products for global players in the investment management industry. I am a Product Manager for the project being reviewed.

For what projects/services did your company hire Miquido?

We hired Miquido for UX/UI support (product strategy, workshop, UX&UI design, user testing).

What were your goals for this project?

The main goal was to create innovative and easy to use portal for investment management companies. We wanted to replace extensive reports and Excel files with one UX-oriented application. The challenge was to present all the data in one place and allow fast-check for users.

How did you select this vendor?

We were looking for a company with experienced UI/UX designers and expertise in fintech. The strong portfolio and recommendations were crucial for us to make a final decision.

Describe the project in detail.

We didn’t have a UX/UI specialist on-board, and we were looking for support in these areas. Our primary goal was shaping our product’s vision. Product Designer from Miquido organized a discovery workshop during which we fully defined the scope and set objectives. The next stages of cooperation were: wireframing, prototyping, and usability testing. Miquido was also responsible for UI Design.

What was the team composition?

Our team consisted of a Project Manager, Product Owner, Business Analyst, Developers, and Product Designer (UX/UI) from Miquido.

Can you share any outcomes from the project that demonstrate progress or success?

A very positive feedback was received from 6 presentations of the product to prospective clients.

How effective was the workflow between your team and theirs?

The workflow between team members was really effective, even though we collaborated partially remotely. We held weekly sprint planning meetings where we got updates about what had been done and what we would be working on in the following weeks. We could always rely on them to meet deadlines.

What did you find most impressive about this company?

We enjoyed the work attitude in Miquido. Even though we collaborated only with one person, we felt the company’s vibe. Their can-do attitude made us feel like they were part of our internal team. The discovery workshops held by the Product Designer helped us to understand what we wanted our product to look like.

We were lucky to find a company with excellent technical skills and open to change and doing things differently. They captured our vision and turned it into an attractive interface.

Are there any areas for improvement?

Only minor not worth mentioning.

Introduce your business and what you do there.

I’m the CEO of Eat & Joy — a food subscription service. 

What challenge were you trying to address with Miquido?

We wanted to outsource the development of our web and mobile platforms.

What was the scope of their involvement?

Miquido initially held workshops to capture the scope in its entirety. Their team developed the infrastructure for the web and mobile products, which they designed and developed.

The mobile app allows users to order and pick up meals from restaurants at reduced rates with a monthly subscription. The web app features an administrative panel that enables users to manage data as well as edit user and restaurant information.

What is the team composition?

We worked with 7–8 people from Miquido, including a salesperson, an account manager, a product manager, a backend engineer, a frontend engineer, a QA engineer, and a UI/UX designer. There was also a person dedicated to the mobile app and a person dedicated to the web app.

How did you come to work with Miquido?

I found them on Clutch along with several other companies. However, Miquido offered the best price and a favorable timeline estimate. I felt confident that they would deliver a quality product.

How much have you invested with them?

We spent €80,000 (approximately $95,000 USD) on this project.

What is the status of this engagement?

We worked together between June–September 2020. We hired them for the second phase of development to add new features.

What evidence can you share that demonstrates the impact of the engagement? 

Miquido finalized the first scope and then successfully delivered it, which enabled us to launch the MVP two months ago. Feedback has been positive, and the product functions smoothly. They delivered high-quality results in a timely manner. We only encountered a few issues that Miquido quickly fixed.

How did Miquido perform from a project management standpoint?

We had weekly calls via Slack during the design and development processes. They were honest about timelines and delays but always respected the deadlines. Their team is organized, efficient, and responsive. 

What did you find most impressive about them?

They didn’t feel like an outsourced vendor; they feel like part of our team. They’re collaborative and personable, which fosters a productive engagement.

Are there any areas they could improve?

No, I don’t have anything negative to say about Miquido.

Do you have any advice for potential customers?

Explain your project and goals in detail to avoid any miscommunication.

Please describe your company and your position there.

Brainly is a global platform where students get personalized learning help and access to world's best educational products. My role is Director of Content. I am responsible for processes, tools and reporting in content operations department.

For what projects/services did your company hire Miquido?

We needed to scale our operations 4 times over couple of months. Previous infrastruture was not stable, didn't allow for good supply/demand planning and execution. Processes required lots of manual work, and were a burden on our data infrastructure.

What were your goals for this project?

Improve speed of answering. Improve focus of answering. Reduce time spent by internal employees on proceses by:

• creating multiple mechanisms of routing tasks
• user Management system
• enable automated reporting of performance, business impact, costs

How did you select this vendor?

Through recommendation from our partners and employees, considering also availability, technology and price.

Describe the project and the services they provided in detail.

Our company has prepared initial plan of deliverables. After initial sync with Miquido and discussion on features' shape and result which we are hoping to achieve, Miquido did estimations of complexity and possible delivery times.

Based on this information we've defined our go-to delivarables and timing. Both parties were heavily involved in defining the final shape of product.

What was the team composition?

Team consisted of front-end and back-end engineers in changing proportions (up to 7 Engineers in total), also a Designer and Project Manager.

Can you share any information that demonstrates the impact that this project has had on your business?

We are not in liberty to share details, but the outcome outperformed our initial estimations in terms of the measured KPIs.

How was project management arranged and how effective was it?

Project management was done by Miquido, with them responsible for delivery of solution and us responsible for delivery of well defined backlog (in a form of problems to solve) and priorities. It was a continuous cooperation from one iteration to the next one.

What did you find most impressive about this company?

I don't know if we were super lucky or if this is a standard in Miquido, but they were able to put together very strong team on short notice. All people involved from Miquido, both Developers, PM, Design, QA or Account Executive were very pro-active and open for discussion regarding the project.

After delivering them well defined backlog, they were able to deliver functional, ready to ship piece of code almost after first iteration, despite the fact, that team was just starting to learn how to work with each other.

Are there any areas for improvement?

We are aware, that initial estimations done for the project were based on some assumptions that did not turn out to be true or be feasible, but they were partially inaccurate and did not take under consideration the effort needed for the team to fully form and learn how to deliver fully.

Introduce your business and what you do there.

I am a client operations manager of an agency that offers digital music solutions.

What challenge were you trying to address with Miquido?

We were working with a client to power their music download store that was developed by a third party. We wanted to rebrand and upgrade the store, and we decided that its original builder was not the best partner for that.

What was the scope of their involvement?

We integrated a new Prismic CMS for the site, which was supported by AWS. The project also required a UX redesign. We created a new account page for users, allowing them to manage their personal data and credit cards all within one corner of the website. We made it easier to search for specific content by implementing suggest-as-you-type functionality, showing users musical content containing the first few letters or characters entered.

What is the team composition?

We had one project manager, and at the peak of the project, we worked with four or five developers.

How did you come to work with Miquido?

We had worked with another company prior to working with Miquido, but their project management left a lot to be desired. With Miquido, there was an existing relationship between their CEO and one of our senior executives.

How much have you invested with them?

We spent between £60,000– £70,000 ($79,000–$92,500 USD).

What is the status of this engagement?

Our partnership lasted from April 2017 through October 2017.

What evidence can you share that demonstrates the impact of the engagement?

Our relationship with the client is much healthier because the new site shows our willingness to give them the best possible online store. It has become a bit of a blueprint of a download store for other prospective clients as well.

How did Miquido perform from a project management standpoint?

Our day-to-day communication was seamless. We had a Slack channel, and we also used Jira and Confluence. They gave us regular updates and feedback.

What did you find most impressive about them?

Our project manager understood the functionality of music catalogs and, more broadly, the music industry. They were able to communicate specific information to the development team and guide them very well.

Any advice for potential customers?

It’s important to be clear with requirements and have as much documentation at the start as possible.

Introduce your business and what you do there.

We’re a startup focused on the creation of a mapping application. We provide a platform for users to create custom maps. It also enables the creation of communities and discussion boards on the maps.

What challenge were you trying to address with Miquido?

Having an office in New York with all in-house developers was extremely costly for a startup. We were still not generating revenue, but costs were really racking up and progress was slow. We didn’t have all the essential members we needed and wanted to complete the team structure.

What was the scope of their involvement?

Initially, we wanted was to see whether our in-house product could be repaired and launched by them. Otherwise, we’d have to overhaul the code, start from scratch, and fulfill our patent through a new product. 

Miquido provided a very detailed estimate and code review. The review took about five days and gave us a lot of annotations on our front- and backend code. Their recommendation was to overhaul the code, as it would be more cost-effective and scalable for us.

We started wireframing from there. The head designer of the company sat with us, along with frontend and backend experts. They helped us understand challenges that very developers in the US couldn’t figure out.

What is the team composition? 

We visited them on-site and were met with representatives of each department of their team: someone from sales, the design lead, the backend development team, and a DevOps engineer.

How did you come to work with Miquido?

The first reach-out was by us, through Clutch. We aggregated a list of about 40 companies from the site, based on the feedback of other users and the companies’ reputations. We used that for our decision-making, since we couldn’t fly all over the world and meet people personally.

Miquido reached out to us in less than a few hours, and we started a discussion from that moment on. We set up a call with one of the founders of the company to understand a bit more about them. We didn’t want to just talk with a member of the sales team.

We were invited to come to Poland if we wished to and were also told that one of Miquido’s managers was in the US and would be happy to discuss the project with us in person. We invited him to our office and shared a bit about the challenges we were going through.

We also visited them in Poland and were impressed with their city, office, and team. Their entire team is several hundred people. Members of their top management, a project manager, designers, and frontend and backend experts were all present to listen to our challenges and goals for the app development.

We felt reassured by their in-house team, confident they wouldn’t outsource to other developers.

The process started with an intensive two-day workshop, to get a better scope and a more accurate estimate. We were then given three price points, which was very useful. It enabled us to benchmark Miquido’s offer against other companies and strategize our development efforts as we were seeking funding.

The versions of their offer were: almost everything we wanted, exactly what we wanted, and what we wanted along with what Miquido thought would benefit us. We ended up going with the last custom offer because it met most of our goals.

We chose them based on their reputation on Clutch and on other sites generally, as well as past projects in their portfolio. Miquido was happy to highlight past projects both in Poland and for international companies, all of which were impressive. It didn’t seem like being in the US would be a challenge whatsoever.

Another important reason for hiring them was that their CTO suggested a lot of cutting-edge ideas, which would save us money down the line. It made us feel like they weren’t trying to get as much money as possible out of us, but would rather see us succeed in a long-term partnership. When I asked why they didn’t want our money, they were adamant that startups shouldn’t waste money before testing their products.

I could really connect with their mentality and honesty. I appreciate when people are being genuine and honest in the business world because it’s rare.

We engaged them pre-COVID, before we were all working from home, and having every single one of their members in one facility was a rare for a software house. They had software designers, web, iOS, and Android developers all in one house.

Lastly, they had super impressive offices, and everyone there seemed really happy. Their services weren’t expensive, and their team seemed happier than others I considered.

Another company we reached out to said that they would do a code review by a certain date and didn’t meet that date. It was late by only four days, but it made me think that I could expect similar delays later on in the project. The quick response from Miquido was a big reason for going with them. They delivered quickly from the start. 

How much have you invested with them?

The expenditure for our initial project was just shy of $500,000. We’ve spent another $60,000 since then, and I expect to spend another $200,000. We’ve raised more funds and are not slowing down at all.

What is the status of this engagement?

We started the project in September 2019. The website and the first MVP were delivered in December 2020. We’re working on another project with them at the moment.

What evidence can you share that demonstrates the impact of the engagement?

The amount of work delivered and tested in the sprints is remarkable. Miquido even revised and fixed our previous app, which we needed for internal reasons. That was a challenge that no other company could accomplish. We were able to secure more funds thanks to Miquido’s designs.

Even though it wasn’t included in the work scope, Miquido provided us with some valuable, actionable SEO metrics through their internal data scientists. Since then, we’ve had a 400% increase in the organic traffic to our website and a lot of interest in signups.

We’re not even promoting this yet, so the results are great. Using analytics and data has really helped.

How did Miquido perform from a project management standpoint?

I’ve worked for and owned other companies, and good work ethic can be rare. It’s inspiring to work with Miquido because of their impressive work ethic.

We communicated daily on Slack, Google Hangouts, and email. When we were at their office, we had daily stand-ups. They even had space for us to set up private offices at their location.

What did you find most impressive about them?

Miquido has very competitive pricing, and all the services needed for development, from UI/UX designers to specialized Flutter or React Native developers. Miquido has a very high standard for whom they hire. They don’t hire inexperienced people, and their whole team has great English skills.

Are there any areas they could improve?

This was a journey with some hiccups along the way. Most of those issues happened on our end. For instance, we went ahead and developed something, noticed that our assumptions were wrong, and had to go back. Miquido was so set on pleasing us that they didn’t challenge us at the time, but this is a mistake that could’ve happened to anyone.

The mistake was connecting to a mapping API that we were certain was free, which we were dependent on. We noticed that it wasn’t free anymore and that it wouldn’t be scalable. Miquido helped us figure out a workaround.

Do you have any advice for future clients of theirs?

I’d definitely encourage people to reach out and go beyond the first step of the engagement. Once you make the initial connection, have a video conference with someone at Miquido and visit their headquarters if possible. It's most beneficial to come with as many wireframes and approved designs as possible. It can cause delays if there are things that aren’t figured out yet.