Miquido

Introduce your business and what you do there.

From the moment of issuing the original opinion, we have completed another 2 projects with Miquido, in which the company improved the aspects that were previously poorly assessed.

What challenge were you trying to address with Miquido?

We have made 2 new projects regarding the Android application for e-book readers with e-ink screen and a universal PC application for synchronizing e-books with Kindle readers.

What was the scope of their involvement?

Very good

What is the team dynamic?

Very good

How did your relationship with the vendor evolve?

The quality of their communication and commitment to product development has improved.

How did Miquido address the challenges that arose?

Without problems, very fast and elastic.

Introduce your business and what you do there.

We’re a startup focused on the creation of a mapping application. We provide a platform for users to create custom maps. It also enables the creation of communities and discussion boards on the maps.

What challenge were you trying to address with Miquido?

Having an office in New York with all in-house developers was extremely costly for a startup. We were still not generating revenue, but costs were really racking up and progress was slow. We didn’t have all the essential members we needed and wanted to complete the team structure.

What was the scope of their involvement?

Initially, we wanted was to see whether our in-house product could be repaired and launched by them. Otherwise, we’d have to overhaul the code, start from scratch, and fulfill our patent through a new product. 

Miquido provided a very detailed estimate and code review. The review took about five days and gave us a lot of annotations on our front- and backend code. Their recommendation was to overhaul the code, as it would be more cost-effective and scalable for us.

We started wireframing from there. The head designer of the company sat with us, along with frontend and backend experts. They helped us understand challenges that very developers in the US couldn’t figure out.

What is the team composition? 

We visited them on-site and were met with representatives of each department of their team: someone from sales, the design lead, the backend development team, and a DevOps engineer.

How did you come to work with Miquido?

The first reach-out was by us, through Clutch. We aggregated a list of about 40 companies from the site, based on the feedback of other users and the companies’ reputations. We used that for our decision-making, since we couldn’t fly all over the world and meet people personally.

Miquido reached out to us in less than a few hours, and we started a discussion from that moment on. We set up a call with one of the founders of the company to understand a bit more about them. We didn’t want to just talk with a member of the sales team.

We were invited to come to Poland if we wished to and were also told that one of Miquido’s managers was in the US and would be happy to discuss the project with us in person. We invited him to our office and shared a bit about the challenges we were going through.

We also visited them in Poland and were impressed with their city, office, and team. Their entire team is several hundred people. Members of their top management, a project manager, designers, and frontend and backend experts were all present to listen to our challenges and goals for the app development.

We felt reassured by their in-house team, confident they wouldn’t outsource to other developers.

The process started with an intensive two-day workshop, to get a better scope and a more accurate estimate. We were then given three price points, which was very useful. It enabled us to benchmark Miquido’s offer against other companies and strategize our development efforts as we were seeking funding.

The versions of their offer were: almost everything we wanted, exactly what we wanted, and what we wanted along with what Miquido thought would benefit us. We ended up going with the last custom offer because it met most of our goals.

We chose them based on their reputation on Clutch and on other sites generally, as well as past projects in their portfolio. Miquido was happy to highlight past projects both in Poland and for international companies, all of which were impressive. It didn’t seem like being in the US would be a challenge whatsoever.

Another important reason for hiring them was that their CTO suggested a lot of cutting-edge ideas, which would save us money down the line. It made us feel like they weren’t trying to get as much money as possible out of us, but would rather see us succeed in a long-term partnership. When I asked why they didn’t want our money, they were adamant that startups shouldn’t waste money before testing their products.

I could really connect with their mentality and honesty. I appreciate when people are being genuine and honest in the business world because it’s rare.

We engaged them pre-COVID, before we were all working from home, and having every single one of their members in one facility was a rare for a software house. They had software designers, web, iOS, and Android developers all in one house.

Lastly, they had super impressive offices, and everyone there seemed really happy. Their services weren’t expensive, and their team seemed happier than others I considered.

Another company we reached out to said that they would do a code review by a certain date and didn’t meet that date. It was late by only four days, but it made me think that I could expect similar delays later on in the project. The quick response from Miquido was a big reason for going with them. They delivered quickly from the start. 

How much have you invested with them?

The expenditure for our initial project was just shy of $500,000. We’ve spent another $60,000 since then, and I expect to spend another $200,000. We’ve raised more funds and are not slowing down at all.

What is the status of this engagement?

We started the project in September 2019. The website and the first MVP were delivered in December 2020. We’re working on another project with them at the moment.

What evidence can you share that demonstrates the impact of the engagement?

The amount of work delivered and tested in the sprints is remarkable. Miquido even revised and fixed our previous app, which we needed for internal reasons. That was a challenge that no other company could accomplish. We were able to secure more funds thanks to Miquido’s designs.

Even though it wasn’t included in the work scope, Miquido provided us with some valuable, actionable SEO metrics through their internal data scientists. Since then, we’ve had a 400% increase in the organic traffic to our website and a lot of interest in signups.

We’re not even promoting this yet, so the results are great. Using analytics and data has really helped.

How did Miquido perform from a project management standpoint?

I’ve worked for and owned other companies, and good work ethic can be rare. It’s inspiring to work with Miquido because of their impressive work ethic.

We communicated daily on Slack, Google Hangouts, and email. When we were at their office, we had daily stand-ups. They even had space for us to set up private offices at their location.

What did you find most impressive about them?

Miquido has very competitive pricing, and all the services needed for development, from UI/UX designers to specialized Flutter or React Native developers. Miquido has a very high standard for whom they hire. They don’t hire inexperienced people, and their whole team has great English skills.

Are there any areas they could improve?

This was a journey with some hiccups along the way. Most of those issues happened on our end. For instance, we went ahead and developed something, noticed that our assumptions were wrong, and had to go back. Miquido was so set on pleasing us that they didn’t challenge us at the time, but this is a mistake that could’ve happened to anyone.

The mistake was connecting to a mapping API that we were certain was free, which we were dependent on. We noticed that it wasn’t free anymore and that it wouldn’t be scalable. Miquido helped us figure out a workaround.

Do you have any advice for future clients of theirs?

I’d definitely encourage people to reach out and go beyond the first step of the engagement. Once you make the initial connection, have a video conference with someone at Miquido and visit their headquarters if possible. It's most beneficial to come with as many wireframes and approved designs as possible. It can cause delays if there are things that aren’t figured out yet.

Please describe your company and your position there.

The Łanowa Association looks after people with intellectual disabilities. I am, in turn, a board member of the above-mentioned Association

For what projects/services did your company hire Miquido?

Create a new website for the Association

What were your goals for this project?

Our goal was to create a new website for the Association

How did you select Miquido?

Miquido proposed a free website creation, because it knew our social activity.

Describe the project in detail.

The scope of the project was to create a website

What was the team composition?

The Miquido team worked on the project. And it was also coordinated by two people from our Association

Can you share any outcomes from the project that demonstrate progress or success?

We hope that our new website will help us raise new funds, moreover now in Covid-19 world.

How effective was the workflow between your team and theirs?

Contact was great

What did you find most impressive about this company?

Miquido company is a model worth following in CSR. Łanowa is a group of volunteers who take care of people with disabilities. We work with a social welfare home, where we are organizing twice a year weekly camps. We need social fundraising to collect money for this goal. We hope that our new website will help us raise new funds, moreover now in Covid-19 world.

Truly we can say that the Miquido company is a model worth following in CSR. Miquido is the best place to prepare a page from scratch, they help to make a beautiful page for you and when you accept all designs and copy, prepare it in communication with you.

For us, they propose to prepare our page as a gift <3 In our opinion, Miquido is a socially responsible company, characterized by the highest standards, quality of services, reliability and very good organization.

Are there any areas for improvement?

Please describe your company and your position there.

I am a president of the Board of Treating with a Mission Foundation. I was in charge of koronazglowy.pl project, which aimed to provide medical professionals during COVID pandemic with Personal Protection Equipment that was in shortage in the beggining months of the pandemic.

For what projects/services did your company hire Miquido, and what were your goals?

Our goal was to create a google-map like website, where our coordinator could pinpoint the package that was needed to be picked up with the target location of that package. On this website, our volunteers could plan their work throughout the day, increasing our action effectiveness.

As the project progressed, we asked Miquido if they could implement filters for our coordinators and for volunteers, like "this package is big, you need a car" and "this has to be delivered ASAP". Miquido did everything we asked them too, and they did it flawlessly.

They created a whole infrastructure and a website that helped us communicate with our volunteers, to acquire new volunteers. Our volunteers also used their website as a map of needs from the facilities that we supported.

Thanks to their work, a lot of that was automated, and it helped our coordinators plan our action.

How did you select Miquido and what were the deciding factors?

Miquido have found us, and they offered their help free of charge.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project's scope was to create a logistic web platform in response to a social initiative to support local hospitals during the outbreak of the Covid-19 pandemic. Firstly, Miquido bought us the Masks4heroes.pl domain. Then they developed the entire website application with a user-friendly design.

The Miquido team used React for frontend development and Firebase for the backend. They also provided us with the platform's statute. As an outcome, the website works like an app based on geolocation. It allows transferring donated masks and other protective equipment to the nearest hospital in need.

Users can report what kind of equipment they want to contribute. Then, they need to enter the pickup address and wait for the verified driver to contact them. The driver will then take masks, gloves and more to the proper storage and later we distribute them to the hospital in need.

How many people from the vendor's team worked with you, and what were their positions?

We had a dedicated team comprised of six people in total. We worked with a Project Manager, Project Owner, two Front-end developers, a Designer and a Software Developer in Test.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When we launched the web application, we immediately gained the first 20 users and racked up 5 kinds of medical equipment transport. In the most intense pandemic period (between March and April), we tracked 1200 unique visits on the website.

We did more than 80 carriers of donated masks and other personal protective equipment, thanks to the web platform during this time. This confirms the app works well.

Thanks to the Miquido Team's agile methodology, we could quickly launch the solution - which was crucial during the first outbreak of the Covid-19 pandemic and local hospitals' desperate situation.

Describe their project management style, including communication tools and timelines.

We met weekly on videocalls, where we members of our organisation and Miquido discussed which features work as we intended and which didn't. We gave the feedback from our perspective and we asked for new features or improvements for the system that could be implemented. The communication was trouble-free.

What did you find most impressive or unique about this company?

We were astonished that a company that works in such a money oriented field would offer their help for free, and afterwards we were startled with the quality of the final product as well as ongoing support for it we recieved. It was effortless to work with such people

Are there any areas for improvement or something they could have done differently?

They did everything we asked them to within deadlines. Final project could be more polished if it was made by big companies like Google, but we are aware that managing a website like that witouht big resources is hard anyway, so I cant say they could do something better.

Introduce your business and what you do there.

I’m the acting CTO of an AR gaming startup. We’re a small startup company and our main product is a mobile application.

What challenge were you trying to address with Miquido?

We wanted to develop our iOS app and backend infrastructure. As a very small team, we contracted Miquido to do all of the development and most of the design as well. They were our product design and development team.

What was the scope of their involvement?

Our app is an AR game solution. When we started, AR wasn’t as mature as it is now. We started the engagement with a proof of concept (POC) and a prototype version of the app. We hired Miquido to create a simple version to test some of the AR ideas we had. That was the first step.

After the POC, we moved onto full-on product development. That included UX designs and wireframes as well as developing the backend. Their team used InVision for the wireframes. The backend development was built using Go. The solution itself is an iOS app built using ARKit, which is Apple’s AR framework.

What is the team composition?

I worked with a project manager, account manager, lead designer, supporting designer, R&D engineering leader, and several software developers.

How did you come to work with Miquido?

I’ve known of Miquido since they were a small company. They’ve grown quite a bit since then. I’ve always felt that they’re capable, especially for mobile development. We asked for a proposal and told them what we were looking to do. Their submitted proposal was reasonable. When we moved forward with the POC, we were very happy with their work, understanding, and level of engagement.

How much have you invested with them?

We invested a little over $120,000.

What is the status of this engagement?

The bulk of the project was from August 2018–September 2020. We occasionally ask for help with small things.

What evidence can you share that demonstrates the impact of the engagement?

We’re still in the beta period for the app, and it’s publicly available in the App Store. Our beta testing has shown that people really like it and they find it fun. We have some good App Store reviews from beta testers.

How did Miquido perform from a project management standpoint?

Our project manager was great. We utilized Jira. Miquido didn’t just go through the motions. They went above and beyond in being very thoughtful. They helped us figure out a lot of things along the way. Our project manager was really invested in the app.

What did you find most impressive about them?

They’re very strong in terms of mobile app development. As they’ve grown their company, they’ve expanded their capabilities so they do UI/UX design work, AI, and data engineering. It’s great that they’re very capable in those areas. There are some efficiencies if we want a single team to take care of multiple things. They’re full service with mobile capabilities at the forefront.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Be disciplined about keeping the scope narrowly defined instead of changing or adding new things along the way.

Please describe your company and your position there.

I’m the Founder & CEO at Hearty Foundation. Our main aim is to fight social inequalities through education and knowledge sharing. Our efforts are focused on children in need: with disabilities, those living in orphanages, and students from small villages.

For what projects/services did your company hire Miquido, and what were your goals?

Miquido designed and developed a custom web application form for us aimed at recruiting new volunteers. What we also needed was an intuitive internal management tool.

The Miquido team suggested creating a dedicated multipurpose CMS, which they developed later on. As a result, the solution simplifies our volunteer registration procedure. We wanted to recruit volunteers more easily, organise their teamwork better, and manage our events more efficiently.

How did you select Miquido and what were the deciding factors?

The Miquido team reached out to us and offered their help. They did the project pro bono as one of their CSR activities.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Miquido created a custom web application for us. Their team took care of the design, front-end, and back-end development.

How many people from the vendor's team worked with you, and what were their positions?

Two Frontend Developers, two PHP Developers, one UX/UI Designer, one QA, one PM.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project became successful. App users are praising it for its easy usability and functionality. Compared to the previous method we used to have, now we can save up to 50% of the employee’s time. Using the new solution, we’ve already recruited 25 volunteers to date.

Describe their project management style, including communication tools and timelines.

Miquido has a strong internal team led by an experienced PM & Scrum Master who facilitated the overall communication. In our project, the work was based on Agile methodology. We had weekly sprints and meetings to attend when necessary.

We're impressed by Miquido's great communication during the whole process - they are genuinely well-organised.

What did you find most impressive or unique about this company?

The commitment to delivering the solution was the most impressive thing about Miquido. They are a very easy company to work with. You can rely on them even if you do not have a strong technical background.

We did not have previous experience with a software development firm, but Miquido guided us through the whole process. They have a lot of experience, a good team and a proper structure in place.

Are there any areas for improvement or something they could have done differently?

There has never been anything that concerned us in terms of cooperation with the Miquido team. Our experience with them is very satisfying.

Introduce your business and what you do there.

I am a senior project manager at BNP Paribas Bank Polska. I’m responsible for mobile banking development.

What challenge were you trying to address with Miquido?

We worked with them to speed up our mobile banking development. We had an external vendor already, but we weren’t satisfied with the pace of development. Once we launched our app, our aim was to ensure that it was consistent with general mobile banking standards.

What was the scope of their involvement?

Miquido provided Swift and Kotlin frontend development for the iOS and Android versions of our app. They did Java development for the backend. Our initial vendor built the first version of the app, and Miquido was brought in later on to work in parallel with them.

We were behind the market when it came to mobile applications, so our roadmap was crowded. There were lots of features Miquido needed to implement, including mobile external and internal transfers, mobile onboarding, notifications, and personal finance management.

What is the team composition?

Miquido gave us a team of nine frontend mobile developers for Android and iOS, along with backend developers, a scrum master, and testers.

How did you come to work with Miquido?

They were one of the companies we had in mind when we were initially looking for a vendor, but they didn’t have a very large portfolio of mobile apps at the time. We checked out their portfolio a year-and-a-half later, and we found that we could ask them for support. We had some discussions to learn about their skills.

How much have you invested with them?

We spent around $1.5 million with them across the 20-month collaboration.

What is the status of this engagement?

We worked with Miquido between January 2019–October 2020. We stopped the collaboration because of the COVID situation and some budget cuts. 

The project is ongoing, but we’ve had to cut down the team. We still have a valid contract with Miquido, so we can quickly onboard them again if the need arises.

What evidence can you share that demonstrates the impact of the engagement?

Our main metric was user-story delivery per sprint, which varied between 80–90%. Miquido was the second vendor, and they had to adjust their pace to the first one, which is why they couldn’t deliver everything. However, their performance was definitely better than that of our initial vendor.

How did Miquido perform from a project management standpoint?

Miquido had good experience on the agile methodology, and that’s how we worked with them from the beginning. This was one of our reasons for choosing them. They were very open to communication. 

They were located in Krakow, where we have offices as well, so our team visited Miquido a lot. We had a lot of face-to-face interactions and virtual workshops. They had a nice startup vibe, with a lot of fresh ideas.

I worked with the scrum master on Miquido’s side, and the collaboration was very good. They had a can-do attitude and didn’t create any unnecessary problems. It was a pleasure to work with Miquido.

What did you find most impressive about them?

Miquido was professional. They merged with our internal team very quickly and were able to collaborate effectively with both our bank and the second vendor. Working in a large collaboration with a bank isn’t the easiest thing to do, but Miquido had had experience with another bank. I was impressed by how smoothly they entered the project and how quickly they started producing results.

Are there any areas they could improve?

It would’ve been better if Miquido had come to us with more ideas and improvements, but, since they were the second vendor, they might not have felt like we were looking for that. The ideas that they did bring were good, so we would’ve wanted more emphasis on this.

Do you have any advice for future clients of theirs?

Going back to what I mentioned before, I’d encourage Miquido to be as active as possible in proposing ideas from the beginning. I had the feeling that they were kind of shy sometimes, but Miquido is a professional company, so it’s worth listening to them.

Please describe your company and your position there.

I am the CEO of Indutree, a recruiting app startup designed to accelerate the recruitment process.

For what projects/services did your company hire Miquido?

We have hired Miquido to devlop our MVP while we were at a very early stage.

What were your goals for this project?

The first goal was to have a fully functional MVP available in the App store to start growing users (candidates and recruiters). The second goal was to create enough traction to attract investors to scale the product and develop more functions

How did you select Miquido?

I have searched and interviewed multiple vendors in Los Angeles, France, India, Poland and Ukraine. Miquido was the most responsive and organized team with a constructive approach. Trying to build a useful product (no matter the size of the project) while other vendors were trying to build useless features or were not interested by an early stage startups.

Describe the project in detail.

Although we had to work with a 9 hours difference as we were in California and Miquido in Poland, Miquido has put in place a robust organization with a project manager using Asana to assign and manage all tasks and deceisions. We went though multiple loops to define the UX/UI and overall MVP.

What was the team composition?

We were assigned a project manager who was our main point of contact. At each step, the project manager would organize the right meetings/talks with designated experts.

Can you share any outcomes from the project that demonstrate progress or success?

The app was designed and built according to schedule and budget. We have had great feedback from candidates looking for jobs. However it was difficult to onboard recruiters. Further developments would have been necessary for that but funds were raised and the project lost momentum.

How effective was the workflow between your team and theirs?

The workflow was very easy. We took advantage of the 9 hours difference by having regular short meetings and work done on each end with defined deadlines and an efficient drumbeat.

What did you find most impressive about this company?

The organization and the involvement of everyone assigned to the project was impressive. Working with a major time difference can be challenging but Miquido made it smooth and efficient by keeping an efficient drumbeat and achieving each deadlines. Unlike other vendors they also didn't hesitate to challenge our concept only to make it better and bring new creative ideas and technical options we were not necessary aware of.

Are there any areas for improvement?

They could possibly have more presence in the US. With the quality of the work and the great organization, a US project manager could only hep them manage more projects and grow even faster globally.

Introduce your business and what you do there.

I’m the CEO of Eat & Joy — a food subscription service. 

What challenge were you trying to address with Miquido?

We wanted to outsource the development of our web and mobile platforms.

What was the scope of their involvement?

Miquido initially held workshops to capture the scope in its entirety. Their team developed the infrastructure for the web and mobile products, which they designed and developed.

The mobile app allows users to order and pick up meals from restaurants at reduced rates with a monthly subscription. The web app features an administrative panel that enables users to manage data as well as edit user and restaurant information.

What is the team composition?

We worked with 7–8 people from Miquido, including a salesperson, an account manager, a product manager, a backend engineer, a frontend engineer, a QA engineer, and a UI/UX designer. There was also a person dedicated to the mobile app and a person dedicated to the web app.

How did you come to work with Miquido?

I found them on Clutch along with several other companies. However, Miquido offered the best price and a favorable timeline estimate. I felt confident that they would deliver a quality product.

How much have you invested with them?

We spent €80,000 (approximately $95,000 USD) on this project.

What is the status of this engagement?

We worked together between June–September 2020. We hired them for the second phase of development to add new features.

What evidence can you share that demonstrates the impact of the engagement? 

Miquido finalized the first scope and then successfully delivered it, which enabled us to launch the MVP two months ago. Feedback has been positive, and the product functions smoothly. They delivered high-quality results in a timely manner. We only encountered a few issues that Miquido quickly fixed.

How did Miquido perform from a project management standpoint?

We had weekly calls via Slack during the design and development processes. They were honest about timelines and delays but always respected the deadlines. Their team is organized, efficient, and responsive. 

What did you find most impressive about them?

They didn’t feel like an outsourced vendor; they feel like part of our team. They’re collaborative and personable, which fosters a productive engagement.

Are there any areas they could improve?

No, I don’t have anything negative to say about Miquido.

Do you have any advice for potential customers?

Explain your project and goals in detail to avoid any miscommunication.

Please describe your company and your position there.

Product Manager at SBAB which is a major, Swedish bank which focuses mainly on private mortgage loans.

For what projects/services did your company hire Miquido?

We built a mobile application for both Android and iOS. We hired a complete cross functional team consisting of developers, QA, UX and project manager.

What were your goals for this project?

We wanted to outsource app development to see if it could be a viable option to gain more speed in our development without affecting our other prioritizations.

How did you select Miquido?

We looked at countries which were a match from a cost and cultural perspective. We decided that Poland was a viable option and then selected Miquido from a number of options.

Describe the project in detail.

We had a start up meeting in person and after that worked remotely. A team was then assembled by Miquido based on our requirements and project scope. A project plan was put together and our projected started.

What was the team composition?

We've been working with around 6-10 people simultaneously from Miquido, consisting of project manager, UX, QA and developers.

Can you share any outcomes from the project that demonstrate progress or success?

Miquido has the ability to understand our requirements and preferences and based on that are able to quickly initialize the development.

How effective was the workflow between your team and theirs?

We have had agile ceremonies such as sprint planning, refinement, and retrospectives on a bi-weekly basis. As the Product Manager, I've had weekly meetings with the project manager. We mainly worked in Jira and Sketch.

What did you find most impressive about this company?

Flexible with their approach. They are able to adapt to our preferences and work independently without having to involve us in all the details. They have a skilled workforce with great skills when it comes to design, development and QA.

Are there any areas for improvement?

We would've have liked to have a more fixed team with less rotation. This was partly because of a break from our side between phase 1 and 2 in the project, so some responsibility falls on our side, but it's always challenging to add new people while keeping the speed and knowledge in the project.