Google Certified Agency | mobile | web | AI

GOLD VERIFIED

Miquido is an AI software design and development company that excels at building AI-powered apps and web services. We've delivered 110+ solutions for music&video streaming, m-commerce, FinTech or healthcare, with 9/10 of projects coming from referrals. 

We take care of:

  1. Web and Mobile Development (Front-end Development, Back-end Development, Native and Cross-platform mobile apps)
  2. Artificial Intelligence (Data Science, Machine Learning, Computer Vision, Voice Assistants and Chatbots)
  3. Research and Development (Proof of Concept, Innovation Research)
  4. Product Design and Strategy (UX Workshops and Audits, User Research, UX/UI Design)
  5. Cloud Deployment (AWS, Azure, Google Cloud Platform) 

We're a 2018 Android Certified Agency covered by Time and Forbes, named a Top Mobile App Development Company in the UK, selected by brands like Abbey Road Studios, HelloFresh, Herbalife, Nestle, Skyscanner or TUI.

Tech stack: Flutter, Swift, Kotlin, Java, React Native, Angular, React.js, Node.js, Go (Golang), AWS, Kubernetes, Azure, Machine Learning, Predictive Analytics, Kafka.

 

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2011
Show all +
Kraków, Poland
headquarters
other locations
  • 1st Katharine's Way
    London, LND E1W 1UN
    United Kingdom
  • Torstraße 177
    Berlin, BE 10115
    Germany
  • Seefeldstrasse 69
    Zurich, ZH CH8008
    Switzerland
  • Mariahilfer Straße 123/3
    Vienna, WIE 1060
    Austria
  • Kingsfordweg 151
    Amsterdam, NH 1043 GR
    Netherlands
  • Rue des Poissonniers 13
    Brussels, BRU 1000
    Belgium

Portfolio

Key clients: 

Skyscanner • Herbalife • Abbey Road Studios • Play • TUI • Empik • Onkyo Music • HelloFresh • Pando • Klassik Radio • HID • Nestle • Aviva • Nextbank • Santander Bank • Qubit • Imagination Technologies • 7digital • Goodlord • Lepaya • Global Eagle • Shepper • PZU • Brainly • Picniic • BNP Paribas • AXA

Skyscanner Cars - mobile app for car hiring Image

Skyscanner Cars - mobile app for car hiring

For Skyscanner, which launched the most popular flight search application in the world, with over 35 million downloads, we designed the Skyscanner Cars application, available on both iOS and Android platforms. Thanks to this solution, users can easily search for car rental offers around the world in just a few seconds. Special filters, like location, vehicle type or fuel type allow each user to choose the best rental offer from

over 30,000 points located at airports and cities around the world. A unique feature of the application is the ability to choose the "last minute" option, thanks to which the user can rent a vehicle in almost any place on excellent terms.
BNP Paribas Image

BNP Paribas

BNP Paribas is one of the largest banks in Poland. As part of our close cooperation with the bank's internal team, Miquido is responsible for creating and developing individual modules of the GOmobile mobile application. In addition to standard features for this type of application - like account access, transaction history, charts, products owned - it has integrated Apple Pay and BLIK mobile payment systems. It also allows you

to purchase GOtravel travel insurance in a few simple steps, streamlining the entire process by, for example, filling in most of the data on behalf of the user. The application meets all security standards required by law.
Abbey Road Studios - music app developed in Flutter Image

Abbey Road Studios - music app developed in Flutter

Abbey Road Studios has launched its first iOS app, Topline, which helps capture musical ideas, sketching the beginning of a song as it happens. A new free app is designed to catalog original song ideas, that would otherwise be lost to the ether or within the ever-growing list of voice memos. It nails creative needs of emerging songwriters and producers across the UK.

EmpikGO - ebooks and audiobooks on mobile Image

EmpikGO - ebooks and audiobooks on mobile

Empik is known as the Polish Amazon. Over the years, the country's largest and most recognizable bookstore network has expanded its range, offering a wide variety of products. However, the book market is still a priority. Therefore, Empik, wanting to keep with the times, asked Miquido to create extensive mobile applications, allowing access to the largest e-book and audiobook database in Poland. They allow not only the purchase

and assignment to the user's library, but also convenient listening (extended by many functions, such as changing the playback speed, virtual bookmarks, etc.) and the ability to read on mobile devices. The application, as one of the first on the Polish market, has a dedicated integration with Android Auto and Apple CarPlay.

The key element of the offer is the ability to purchase one of many subscriptions (for all books, for school reading, children's books) and virtual reading without having to buy each item separately. One monthly fee is enough for everything.
TUI - travel mobile app Image

TUI - travel mobile app

TUI Group is  one of the biggest travel & leisure company in the world. Our fruitful cooperation with the Polish branch resulted with a great solution, which brings dream trips to a smartphone screen.

Search & reserve chosen journeys /destinations whenever you have a free time to spare. Won't miss any Last Minute and First Minute offers, new destinations or some other extras from TUI.

Miquido was

responsible for UI design and application development for platforms iOS and Android.
Play24 - self-care app for the biggest polish telecom Image

Play24 - self-care app for the biggest polish telecom

One of the largest mobile operators in Poland, Play, became known for introducing the largest technological innovations into its infrastructure. It was no different in the case of their mobile application, whose main task is offering the ability to comprehensively manage services and the accounts of subscribers to the Play network from a smartphone or tablet. The application allows users not only to verify the current status of

their subscription packages, but also to manage them; downloading current invoices and paying them (also using Apple Pay), or managing child subscriber accounts. An important element is also the ability to quickly contact technical support using the built-in messenger.

The application design was created taking into account the latest market trends and extensive feedback from solution users.
NextBank Image

NextBank

The NextBank app is a client-centered banking solution for microfinance, secured loans and account management

HelloFresh - an app for $2.9B unicorn Image

HelloFresh - an app for $2.9B unicorn

HelloFresh is a company with over a million active subscribers, providing access to healthy, organic food, delivered directly to the door of its customers. The HelloFresh shopping model is distinguished by the fact that on the basis of preselected recipes for a given week, customers receive exactly as many products as needed to cook the dishes. This fits perfectly into the popular zero-waste movement, aimed at reducing food

waste. The whole process is supported by a modern mobile application for both the Android and iOS platforms as well as an online customer panel. Users were given the opportunity to view the HelloFresh offer and recipes in an attractive visual layout.
HerbalifeGo Image

HerbalifeGo

Easy in-app purchase of nutrition products.

Forward – communication tool for the doctors Image

Forward – communication tool for the doctors

Pando is a medical start-up based in London. It aims to respond a problem of broken hospital communication, by giving the right tool for doctors and healthcare practitioners saving back up to an hour of their precious time per day. The app is approved by NHS.

Lepaya Image

Lepaya

Lepaya is an SaaS service that allows employers to better introduce new employees into new workplaces. It is a platform that is easily adaptable to the individual needs of each company, as a knowledge base about processes for self-assimilation or contributions to introductory workshops organized by the employer.


Miquido created a comprehensive platform for the Lepaya brand for mobile devices (iOS, Android),

enriched with frontend (CMS) and extended backend solutions (API for mobile, API, Super Admin panel in Express Admin), which, using the latest design patterns and technologies, allows for the easy creation and management of a database of courses and articles.
Brainly Image

Brainly

Brainly

HID Image

HID

Our team cooperated with HID Global (an established provider of solutions that allow access control) on a fully configurable conference application available for Android and iOS users. The main task of the solution was the ability to use a phone as a virtual admission card to an event. In addition, the application also allows users to see the most important information about the event and generate dedicated vouchers for use on

the premises of the event.

In addition to mobile applications, our team was also responsible for preparing the application verifying tickets during events via Bluetooth and NFC. Everything is complemented by a web portal for managing application content profiled for individual events, which includes dedicated functionalities, configuration of the graphic layer and the possibility of issuing tickets and tickets. The whole system was implemented during several large events supported by HID.
Onkyo Music - high-res music store Image

Onkyo Music - high-res music store

The Onkyo brand is recognized all over the world, mainly due the hardware it makes that is dedicated to audiophiles. Keeping with the times, the company decided to set up a modern online store, enabling the purchase of music content in both popular formats, such as .mp3 and lossless, delivering full musical transmission experience. A great feature is the opportunity to purchase songs in a completely new form - MQA files, which

are a compromise between the size of mp3 and high quality sound. The main assumption of the website was to make available the full music catalog in an easily readable form on mobile devices.
Klassik Radio Image

Klassik Radio

Klassik Radio Select is a unique streaming service that offers the best recordings of classical music, selected by music critics, through a dedicated mobile application. The application is available in two subscription models, with the option of selecting over 100 channels designed for various moods and tagging tracks that are not consistent with the user tastes. Klassik Radio Select provides HD audio quality and a graphical

layer developed by Miquido that is consistent with the nature of the application. The application has been appreciated by both Android and iOS users, which translated into high scores in both stores.
Vheda Health Image

Vheda Health

Vheda Health is an American company operating in the healthcare industry and has set itself the goal of optimizing treatment for companies covered by medical care programmes. To achieve its goal, Vheda Health planned to create a web platform and mobile applications that would creat a platform connecting patients and doctors. The mobile application created by the Miquido team, among other functionalities, allows video

conversations with medical teams and provides a of preview treatment plans from phones, which reduces the chance of errors on the patient's side. Implementation of the application in the Medicare and Medicaid systems in the USA allowed for savings of $17,000 per year for each patient, mainly due to the reduction of hospitalisation and transfer of medical communication to digital channels.
PZU - Voice Assistant Image

PZU - Voice Assistant

Voice assistant for instant travel insurance

Shepper Image

Shepper

Shepper

Picniic app Image

Picniic app

Picniic is a well-known application that facilitates the organization of family life. It's a common calendar for the whole family, in which each member can see and add events for others. The application enables common conversations, creating shared task lists, reminders, shopping lists and lets users store important information, like telephone numbers. Another interesting feature is meal planning - every user can find and

recipes or add their own. Currently, it is one of the most popular applications of this type, and its functionalities have been described and praised by TIME magazine.
Imagination Technologies Image

Imagination Technologies

Pure Connect is one of the first radio streaming services in the world, integrated with dedicated speakers manufactured by the British company Imagination Technologies. Users can easily browse a database of 200,000 podcasts and radio stations, available on demand from anywhere in the world. The application allows content to be shared on social networks, the saving of favourite radio stations and access to content on demand.

Pure Connect allows you to configure Pure wireless speakers (also in multiroom setting) and stream directly to them.
Mobile app for a personalized conference experience Image

Mobile app for a personalized conference experience

Miquido, as the organizer of one of the largest conferences dedicated to mobile development, developed and created a mobile application to be used by its participants. It allowed, among other things, for streamlining the participant registration process, enabling easy viewing and management of the agenda by individual participants and the choice of preferred thematic paths or specific presentations. The application is also a

source of news and allows Event Partners to interact with users through contests.
Revolt Image

Revolt

Revolt

Physio Image

Physio

Physio

Planter App Image

Planter App

Planter app

Hub4Kids Image

Hub4Kids

Hub4Kids

Monetas app Image

Monetas app

Monetas has created one of the most advanced financial platforms in the world. It functions at the intersection of a social transaction mechanism with a mobile application, and is in no way different from the top competitors in the m-banking sector. It was created mainly based on Google's design patterns to provide the ultimate simple usage experience. It has a built-in client wallet, enables transfers between users (using QR

codes), currency exchange, quick payments between two Android devices, an address book and transaction histories.
GreenJinn Image

GreenJinn

We all have to do the shopping sometime. When we do, we especially value the opportunity to save time and take advantage of special offers. Among other things, that's just what the mobile application created for the GreenJin brand does. To make it easier for the customer to take advantage of the promotion, the application uses technology to recognise products nearby the user using Beacons (Bluetooth) or Geo-fencing. Thanks to

this, the client will not miss any significant promotions. To provide the most comprehensive solution, it is also possible to make shopping lists in the application.
Forum Ekonomiczne Image

Forum Ekonomiczne

Mobile app for the Economic Forum organised in Poland.

Timesheets Image

Timesheets

Timesheets

Reviews

Sort by

Staff Augmentation for Banking Firm

"They are able to adapt to our preferences and work independently without having to involve us in all the details."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Confidential
 
May 2019 - Ongoing
Project summary: 

Miquido provides staff augmentation to a banking firm. The vendor provided developers, QA, UX, and a project manager to speed up their development efforts.

The Reviewer
 
501-1,000 Employees
 
Stockholm, Sweden
Kristoffer Namark
Product Manager, SBAB
 
Not verified
The Review
Feedback summary: 

Miquido has been working for the company since 2019. Since then, they have managed to follow all the company's requirements and preferences. Their team is extremely responsive, knowledgeable, and talented.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Product Manager at SBAB which is a major, Swedish bank which focuses mainly on private mortgage loans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miquido?

We built a mobile application for both Android and iOS. We hired a complete cross functional team consisting of developers, QA, UX and project manager.

What were your goals for this project?

We wanted to outsource app development to see if it could be a viable option to gain more speed in our development without affecting our other prioritizations.

SOLUTION

How did you select Miquido?

We looked at countries which were a match from a cost and cultural perspective. We decided that Poland was a viable option and then selected Miquido from a number of options.

Describe the project in detail.

We had a start up meeting in person and after that worked remotely. A team was then assembled by Miquido based on our requirements and project scope. A project plan was put together and our projected started.

What was the team composition?

We've been working with around 6-10 people simultaneously from Miquido, consisting of project manager, UX, QA and developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Miquido has the ability to understand our requirements and preferences and based on that are able to quickly initialize the development.

How effective was the workflow between your team and theirs?

We have had agile ceremonies such as sprint planning, refinement, and retrospectives on a bi-weekly basis. As the Product Manager, I've had weekly meetings with the project manager. We mainly worked in Jira and Sketch.

What did you find most impressive about this company?

Flexible with their approach. They are able to adapt to our preferences and work independently without having to involve us in all the details. They have a skilled workforce with great skills when it comes to design, development and QA.

Are there any areas for improvement?

We would've have liked to have a more fixed team with less rotation. This was partly because of a break from our side between phase 1 and 2 in the project, so some responsibility falls on our side, but it's always challenging to add new people while keeping the speed and knowledge in the project.

4.5
Overall Score Great partner and easy to work with. They have a solid work flow and knowledge on app development.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Transparency when it comes to budgeting and keeping up with deadlines.
  • 4.5 Cost
    Value / within estimates
    Compared to our home market the price is lower without sacrificing skills.
  • 4.5 Quality
    Service & deliverables
    Very skilled app developers and QA.
  • 4.5 NPS
    Willing to refer
    Great option if you seek app development outside of your company.

Web & Mobile App Dev for Cloud Core Banking Platform

"We're impressed by the Miquido attention to detail and their transparency in everything they do."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2018 - Jan. 2020
Project summary: 

Miquido developed a website and software for a cloud core banking platform. The team was also responsible for creating a mobile app, designing both platforms, and providing testing services.

The Reviewer
 
11-50 Employees
 
Philippines
James Allan To
Chief Commercial Officer, Nextbank Software Inc.
 
Verified
The Review
Feedback summary: 

The new software has been implemented by over 25 banks and has been nominated for several prominent awards in the sector. Miquido establishes a seamless workflow through consistent communication and effective collaboration. The team is creative, talented, and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Company: Nextbank Software What we do: We provide cloud core banking systems to financial institutions. Role: Chief Commercial Officer and Country Manager for the Philippines.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miquido?

Miquido provided for us the complex services of Web and Mobile Development, Artificial Intelligence, as well as Design. As a result, they created an innovative banking solution - a full software package for running various financial institutions. The final product covers a cloud-based core banking system, mobile and web Internet banking, loan origination, and credit scoring application using machine learning.

What were your goals for this project?

The key focus was to create a bank-in-the-box solution for Southeast Asia, where there are still plenty of countries where people are financially excluded since they live in remote and hardly accessible locations. The far-reaching goal was to gradually introduce financial inclusion by delivering a secure and easily accessible digital solution even in the low connectivity zones of Asia.

SOLUTION

How did you select this vendor?

We have shortlisted three vendors from Eastern Europe with strong experience in banking. Then, we have analyzed in detail some of their projects and read some of their articles on industry topics to better understand their expertise. Their clients' feedback was superb and they seemed to offer an excellent quality-to-cost rate, which proved to be true after they delivered the project.

Describe the project and the services they provided in detail.

They were responsible for the full software development process including: UX/UI design, development, manual testing, automated testing, devops and cloud deployment.

What was the team composition?

Resources: We had a dedicated team of 20 specialists that consisted of 3. Android developers, 3 iOS developers, 6 backend developers, 2 data scientists, 3 testers, 3 UX specialists, and PM/scrum master.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Over 25 banks in the Philippines have already implemented our core banking solution. AI-based credit scoring, and the core banking solution was shortlisted as Singapore FinTech Awards finalists two years in a row and recognized for their impact, practicality, and innovativeness.

It has also helped streamline the businesses of our client banks from an operating cost and efficiency standpoint. Even during this pandemic we are getting a lot of inquiries and interest from other potential bank clients. IT has actually exceeded our goals and targets

How was project management arranged and how effective was it?

We developed a stable working relationship with the team. Miquido people are truly agile and definitively have a can-do attitude. After reaching out to them with any suggestion or query, they always do the relevant research and come back to us with the response. They also give suggestions as to how better we can implement certain features.

What did you find most impressive about this company?

We're impressed by the Miquido attention to detail and their transparency in everything they do. During every sprint, the team always communicates with us about how things would be expected to proceed. They have also a very well-organized and professional process.

Are there any areas for improvement?

A few times we had to wait 3-4 weeks when we requested team extension, but looking at the fact how busy they are it is understandable.

5.0
Overall Score We are very happy with their work
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They even finished earlier in some projects
  • 5.0 Cost
    Value / within estimates
    To us it is at par with the quality
  • 5.0 Quality
    Service & deliverables
    It gives me a certain peace of mind knowing that our clients are banks and have stringent requirements
  • 5.0 NPS
    Willing to refer
    definitely

UI/UX Design for Investment Management Technology Company

"Their can-do attitude made us feel like they were part of our internal team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2019 - Feb. 2020
Project summary: 

Miquido provided UI/UX designs for an investment management technology company. The team was responsible for wireframing, prototyping, and usability testing.

The Reviewer
 
11-50 Employees
 
Krakow, Poland
Country Head, Investment Management Technology Company
 
Verified
The Review
Feedback summary: 

The designs have recieved positive feedback from both the internal team and their clients. Miquido establishes a smooth workflow through clear and effective communication. The team is collaborative, professional, and talented.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a technology company creating software products for global players in the investment management industry. I am a Product Manager for the project being reviewed.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miquido?

We hired Miquido for UX/UI support (product strategy, workshop, UX&UI design, user testing).

What were your goals for this project?

The main goal was to create innovative and easy to use portal for investment management companies. We wanted to replace extensive reports and Excel files with one UX-oriented application. The challenge was to present all the data in one place and allow fast-check for users.

SOLUTION

How did you select this vendor?

We were looking for a company with experienced UI/UX designers and expertise in fintech. The strong portfolio and recommendations were crucial for us to make a final decision.

Describe the project in detail.

We didn’t have a UX/UI specialist on-board, and we were looking for support in these areas. Our primary goal was shaping our product’s vision. Product Designer from Miquido organized a discovery workshop during which we fully defined the scope and set objectives. The next stages of cooperation were: wireframing, prototyping, and usability testing. Miquido was also responsible for UI Design.

What was the team composition?

Our team consisted of a Project Manager, Product Owner, Business Analyst, Developers, and Product Designer (UX/UI) from Miquido.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A very positive feedback was received from 6 presentations of the product to prospective clients.

How effective was the workflow between your team and theirs?

The workflow between team members was really effective, even though we collaborated partially remotely. We held weekly sprint planning meetings where we got updates about what had been done and what we would be working on in the following weeks. We could always rely on them to meet deadlines.

What did you find most impressive about this company?

We enjoyed the work attitude in Miquido. Even though we collaborated only with one person, we felt the company’s vibe. Their can-do attitude made us feel like they were part of our internal team. The discovery workshops held by the Product Designer helped us to understand what we wanted our product to look like.

We were lucky to find a company with excellent technical skills and open to change and doing things differently. They captured our vision and turned it into an attractive interface.

Are there any areas for improvement?

Only minor not worth mentioning.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for Education Company

"They were able to put together a very strong team on short notice."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. - Oct. 2019
Project summary: 

Collaborating on a project plan and working in sprints, Miquido spearheaded a custom software development project for an education company, intended to boost efficiency in-house.

The Reviewer
 
51-200 Employees
 
Kraków, Poland
Michał Łabędź
Director, Content, Brainly Inc.
 
Verified
The Review
Feedback summary: 

Exceeding original goals and expectations for product performance, the deliverables have streamlined processes for the internal team. They showcased their attention to detail and innovative spirit throughout several iterative sprints in which they actively communicated with their partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Brainly is a global platform where students get personalized learning help and access to world's best educational products. My role is Director of Content. I am responsible for processes, tools and reporting in content operations department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miquido?

We needed to scale our operations 4 times over couple of months. Previous infrastruture was not stable, didn't allow for good supply/demand planning and execution. Processes required lots of manual work, and were a burden on our data infrastructure.

What were your goals for this project?

Improve speed of answering. Improve focus of answering. Reduce time spent by internal employees on proceses by:

  • creating multiple mechanisms of routing tasks
  • user Management system
  • enable automated reporting of performance, business impact, costs
SOLUTION

How did you select this vendor?

Through recommendation from our partners and employees, considering also availability, technology and price.

Describe the project and the services they provided in detail.

Our company has prepared initial plan of deliverables. After initial sync with Miquido and discussion on features' shape and result which we are hoping to achieve, Miquido did estimations of complexity and possible delivery times.

Based on this information we've defined our go-to delivarables and timing. Both parties were heavily involved in defining the final shape of product.

What was the team composition?

Team consisted of front-end and back-end engineers in changing proportions (up to 7 Engineers in total), also a Designer and Project Manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are not in liberty to share details, but the outcome outperformed our initial estimations in terms of the measured KPIs.

How was project management arranged and how effective was it?

Project management was done by Miquido, with them responsible for delivery of solution and us responsible for delivery of well defined backlog (in a form of problems to solve) and priorities. It was a continuous cooperation from one iteration to the next one.

What did you find most impressive about this company?

I don't know if we were super lucky or if this is a standard in Miquido, but they were able to put together very strong team on short notice. All people involved from Miquido, both Developers, PM, Design, QA or Account Executive were very pro-active and open for discussion regarding the project.

After delivering them well defined backlog, they were able to deliver functional, ready to ship piece of code almost after first iteration, despite the fact, that team was just starting to learn how to work with each other.

Are there any areas for improvement?

We are aware, that initial estimations done for the project were based on some assumptions that did not turn out to be true or be feasible, but they were partially inaccurate and did not take under consideration the effort needed for the team to fully form and learn how to deliver fully.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Staff Augmentation for Medical Software Company

"They have a high degree of professionalism in their interactions and good organization."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

Miquido supplies a team of outsourced software developers for a medical software startup. Augmented into the client's team, they build out speech recognition and text production features for the program.

The Reviewer
 
51- 200 Employees
 
Germany
CTO, Medical Software Company
 
Verified
The Review
Feedback summary: 

Miquido's team has integrated itself seamlessly into the client's workflow. Professional and experienced, they provide high-quality development work. Although their team works remotely, project management is effective. Their team is pleasant to work with. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a medical software startup that's building a reporting solution for radiologists. Our goal is to create more accurate and detailed medical reports.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

At the end of 2018, we had a very large partner start to do business with us. Because of this new agreement, we started to see a significant amount of development work come through to us. We were worried that we couldn’t scale up our development team quickly enough, so we searched for an outsourced partner to augment our staff.

SOLUTION

What was the scope of their involvement?

Miquido provided developers that were integrated into our team. They worked remotely and helped develop our software. The main distinguishing features of the software were speech recognition and text production. They worked with React and TypeScript on the frontend and PHP and Symfony on the backend.

What is the team composition?

They supplied two people to work on the project with us. Our plan was to start with two developers in the beginning and then potentially scale up from there. However, our partner delayed the project and withdrew the time pressures that we had on our development team, so we just stayed with the two outsourced developers since the ramp-up wasn’t necessary.

How did you come to work with Miquido?

We went through a number of outsourcing candidates and interviewed potential developers. Based on this, we made the decision because they made the most professional impression during the interview. I think it was a good choice.

How much have you invested with them?

We are investing around $15,000 per month.

What is the status of this engagement?

They came on board in January 2019. The project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I think it’s very high-quality work. We’re really happy with their services. One testament to their usefulness is that our company continues to employ them even though we don’t strictly need help anymore due to the removal of time pressure.

How did Miquido perform from a project management standpoint?

I think project management worked very well. The main challenge is that they are working remotely and most of our employees are on-site. Considering that, the situation has worked exceptionally well. We also visited their team in Krakow.

What did you find most impressive about them?

They have a high degree of professionalism in their interactions and good organization. Their team differentiates itself through its management approach; their developers stay a long time and have more experience than other partners we’ve had.

Are there any areas they could improve?

Not really. I cannot speak to their long-term project development, but for us, they were very good.  

Do you have any advice for potential customers?

I would say you should try out their services. I'd advise visiting them in-person; seeing in Krakow was a good choice. It’s good to see them in-person every once in a while. That’s a good thing to have for a remote working relationship. It’s important to not cut off remote workers from important conversations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Google Assistant Consulting for Insurance Company

"Miquido presented a very innovative approach."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - June 2019
Project summary: 

Miquido assisted with the development of an app that uses Google Assistant as a way to communicate with customers. 

The Reviewer
 
5,001-10,000 Employees
 
Poland
Director of Innovation, Insurance Company
 
Verified
The Review
Feedback summary: 

The project has received positive media coverage and feedback from users. Miquido was open-minded and engaged throughout the project. They were patient and thoughtful. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Director of Innovation Lab at insurance company headquartered in Warsaw. Our company has over 5000 employees and we serve individual and corporate clients in Poland. I am responsible for testing and implementation of innovative projects in insurance area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miquido?

Our company wanted to develop an action on Google Assistant (we treat it like a new digital channel of contact with our customers). What is important to mentioned, we care about time to market, so as a result we have decided to outsource this project. We assume that we can learn new tools and technology much better with certified partners.

What were your goals for this project?

We wanted to show up to our clients that we are reactive company for new trends on a technology market. As a result, we gave our customers completely new channel to communicate with. We did not state any tangible outcomes, because we wanted to check if our clients are interested in this sort of solutions (we measured it by number of insurance-leads). What’s more our goal was simple to learn new technology.

SOLUTION

How did you select this vendor?

We have gathered list of companies, which were recommended by Google in case of Google Assistant development. Google assure us that they have participated in certification programme and they have passed it. Based on that my team prepared list of 5 companies, which sent us response for RFI.

After that my team (one project manager and one data scientist) developed ordering algorithm which contains such parameters like:

  • experience/portfolio
  • size
  • price
  • time-to-market.

As a result, we chose Miquido.

Describe the project in detail.

Once we selected our vendor, we had to specify together logic of application and some technical (especially cyber-sec) requirements. During first weeks, we organized workshops on which we discussed above mentioned cases. After a few iterations and discussions with our business, we finalized the design and architecture of our application, then Miquido have implemented it. In the end we have proceed pentesting procedure. We have passed it and we published our new product. Our action on Google Assistant is available both for iOS and Android. Additionally we decided to add to action some extra futures like: calendar alerts, gathering clients email.

What was the team composition?

From the beginning, we were supported by Miquido’s: project manager, UX-designer, two developers and pentester. The people allocation has change over time (it has strictly depends on phase of a project), but we can assure you that Miquido made it really agile.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We evaluate this project especially by media/press converge. Our project was mentioned in expert’s newspapers from areas like insurance and technology. We are satisfied from the marketing side. We received some feedback from users (for example from Facebook). We hear from them that our application flow and look are decent and user friendly. They are satisfied on existence of new communication channel. What’s more application generated numerous sells leads. The final app doesn’t have bugs or flows. They were enchanted that we were able to deliver such communication channel.

How effective was the workflow between your team and theirs?

The Miquiod’s project manager was easy to communicate with and provides us frequent updates. We used such tools like: e-mail, Slack and Skype to communicate. What’s more we connected over the phone if there was necessary. To manage the workflow we’ve used Jira. Miquido was responding to our feedback very well (they always applied adjustments very fast).

What did you find most impressive about this company?

Miquido presented a very innovative approach. They were always open-minded and capable to deliver reasonable solutions for nature business problem. What’s more they were very engaged in whole project. We appreciated that they were patient during our business proceeding and they were thoughtful while we came up to speed.

Are there any areas for improvement?

No, we don’t see such areas.

5.0
Overall Score Miquido come up to our expectations. They've got well established software development process for reasonable price.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Miquido met every deadline taking into account such stages as: flow design, software development and software testing.
  • 5.0 Cost
    Value / within estimates
    Miquido price was reasonable and competitive. The price didn’t change during our project, so they estimated it at the beginning quite well.
  • 5.0 Quality
    Service & deliverables
    Miquido has provided exactly the product we had ordered. They came up to our high cyber-security expectations.
  • 5.0 NPS
    Willing to refer
    This is very likely. Except well-established development process, I have to recommend Miquido’s communication style (responsivity).

Frontend Redesign & Dev for Corporate Booking Tool

"Miquido is dedicated to the customer."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2018 - Ongoing
Project summary: 

Miquido assists with the development and redesign of a travel booking tool. The team built the platform using React.js and are currently working on designs in preparation for a summer 2019 launch.

The Reviewer
 
1001-10,000 Employees
 
Kraków, Poland
Product Manager, Travel Booking Company
 
Verified
The Review
Feedback summary: 

While the tool is awaiting launch, feedback on the initial designs has been positive from clients. Miquido’s team is filled with skilled and attentive developers & designers. Their dedication and care toward the project supplemented their professional management style.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager for a travel booking company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We hired Miquido to assist with frontend redesign and development. We needed a company based in Poland because that’s where our main development team is located.

SOLUTION

What was the scope of their involvement?

Our corporate booking tool, which allows users who work for corporations book trips by simply logging in, was outdated when it came to the frontend technology. We talk to an outside designer who created the POC. Based on that, Miquido started drafting a plan for redesigning the software. This included the proposed budgets and technologies. After that, we decided on the scope.

We’re in the middle of the project. The React.js platform consists of many modules and functionalities. We plan on finishing the software design for desktops and mobile devices. The final stage will likely be in June.

What is the team composition?

The team consists of about eight people. We work with a project manager, one to two QA testers, and four frontend developers. There’s a UX designer that creates wireframes and helps with design. From time to time, we work with another UX designer.

How did you come to work with Miquido?

After performing market research and addressing several companies, I picked Miquido because of their technical proposal and presentation. They’re not a huge company and have completed projects for the travel industry.

How much have you invested with them?

We’ve spent £300,000 (approximately 338,000 USD).

What is the status of this engagement?

We started working with Miquido in May 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Clients are pleased with the new design. After launch, usage and satisfaction will be more accurately measured. So far, feedback has been positive.

How did Miquido perform from a project management standpoint?

Our project manager is skilled. I couldn’t imagine working on the project without her. She brings a lot of value due to her experience in the travel industry. We use Jira as our project management tool.

What did you find most impressive about them?

Miquido is dedicated to the customer. Their sales team takes care of the client. They regularly ask how the project is going.

Are there areas they could improve?

No, there are none that I can think of.

Do you have any advice for potential customers?

I recommend working with Miquido.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was excellent.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for Audio & E-Book Platform

“We have 65,000 active users each month.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2017 - Ongoing
Project summary: 

Miquido provides mobile application development, working on native iOS and Android apps. Basing the backend on the company’s website, they’ve developed e-commerce, e-book, and download features. 

The Reviewer
 
1001-10,000 Employees
 
Warsaw, Poland
Partner, Mobile Application App
 
Verified
The Review
Feedback summary: 

Having launched in late 2017, the apps have received more than 300,000 downloads and excellent ratings on the respective app stores. The team is devoted and consistent but could improve their communication and level of proactiveness in terms of contributing ideas.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner of a mobile application devoted to selling e-books and audiobooks in Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We needed someone to build our app from scratch. It’s for buying, reading e-books, and listening to audio books.

SOLUTION

What was the scope of their involvement?

We provided full documentation and specifications before they began, then they were responsible for the native iOS and Android application development, basing the backend on our current website.

It features a shop where users can buy and download the products, and there is also a subscription service for which they developed the module. The third component is the e-book reader, where users can open the files they’ve purchased either individually or within the subscription. The last part is the audiobook player, with lots of its own specific features.

We’re slowly moving some of the technology competencies in-house, but we are still doing full-on development with Miquido. They’re releasing new features every two weeks for both platforms.

What is the team composition?

We have a full mobile development team, including two Android developers, two iOS developers, a mobile tester, a UI/UX designer, and one project manager.

How did you come to work with Miquido?

I joined the company after the cooperation started. They received two or three offers from the top software houses in Poland, and Miquido’s was the best.

How much have you invested with them?

We’ve spent over $500,000.

What is the status of this engagement?

We started working together in May 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps have been live since November 2017. We’ve had more than 300,000 downloads of the app within a year and three months and we have 65,000 active users each month. We get loads of feedback—our rating in the App Store is 4.6 and in the Play Store it’s 4.4.

How did Miquido perform from a project management standpoint?

I’m very happy with the cooperation. It was tricky because we’re a big organization that isn’t technology focused. There are loads of different stakeholders on our side and they’re not in our offices, so sometimes that’s hard to navigate. There are some communication issues from time to time as with all outsourced teams, but nothing major. We communicate with Jira, Slack, and Confluence.

What did you find most impressive about them?

The team is devoted to the project and there haven’t been any huge changes. They rotate the employees. Even if there are replacements, they’re made in a timely manner and are good. I’m impressed with their HR and how they manage to retain talent on their side.

Are there any areas they could improve?

Their level of proactiveness could be improved as, generally, they’re a bit passive. They leave it for the customer to decide when something is not the best scenario, but they should be more vocal and share the risks associated with certain practices. They could also offer more insight into the best way forward.

Do you have any advice for potential customers?

No.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Banking Platform

“They’re very goal-oriented, actively looking for solutions to every challenge.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2018 - Ongoing
Project summary: 

The Miquido team took over the development of a mobile banking solution, adding new features that allow users to receive push notifications, make in-app purchases, and create accounts from a mobile device.

The Reviewer
 
1001-10,000 Employees
 
Warsaw, Poland
Piotr Paraska
Senior Project Manager, BGZ BNP Paribas
 
Verified
The Review
Feedback summary: 

The mobile app has over four stars and a collection of positive reviews in both the iOS and Android app stores. The Miquido team is a reliable, organized, and independent partner. The quality of their work and the overall positive experience will likely lead to future collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior project manager at BGZ BNP Paribas. We’re the fourth largest bank in Poland, offering services to a variety of customer segments including retail, small enterprise, and corporate. I’m currently working on a new mobile banking solution for our retail customers, and we plan to expand the application to also include our small business customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We started this project over a year ago with a different vendor who built the solution from scratch and helped us launch it, but we weren’t satisfied with the final product’s performance. We asked them to follow an agile methodology, and they agreed, but we soon found that they weren’t experienced in that approach. We also ran into several basic and avoidable challenges when integrating the system. Overall, they weren’t capable of completing the solution to our standards.

We needed to find a different partner with experience in Android, iOS, and web-based backend development to help us enhance and complete the application by the end of 2018.

SOLUTION

What was the scope of their involvement?

Miquido is supporting the development of a banking solution for our retail and small business customers. So far, they’ve added several new features and functionalities to the original platform, including push notifications, in-app purchases, and video content.

The push notification feature allows customers to receive mobile confirmation alerts for any received or sent financial transfers. Users have to approve the feature, and they can also customize their preferences to allow other notifications.

We partnered with a third-party insurance provider to add in-app purchasing capabilities to the application, offering their products on our platform. Miquido integrated our system with the outside party’s and built the process from end to end. Now, users can calculate their insurance, go through an acceptance assessment, and receive confirmation on the platform.

We’re currently working with the Miquido team to add video content to the platform. A different vendor created a video to help onboard new customers, giving them the freedom to open accounts on their own time. Miquido implemented the video in the application, then built a verification process that requires users to upload a photo of themselves and a photo ID, then compare the two.

What is the team composition?

We work with a team of 10 that consists of two Android developers, two iOS developers, two backend developers, a scrum master, one or two testers, and a UX specialist.

How did you come to work with Miquido?

I’ve only been in my role for two and a half years, but the bank reached out to various vendors for mobile projects before my time. Miquido was one of the agencies contacted. They’re based in Kraków, and we have a location there as well. Our team asked around the city and received multiple recommendations for Miquido. They’d done a few projects with the bank before I started. Initially, we chose a different vendor for this project because Miquido didn’t have much experience in the area of integration. When we needed to find a new partner, we went back to Miquido and found that they’d recently expanded their skill set, so we brought them on for the project.

What is the status of this engagement?

We started working with them in July 2018, and it’s an ongoing project. In the two weeks prior, we had a warm-up period to establish a scope and schedule. We expect to complete this project in 2021, but we plan to extend the partnership to include support and future development work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any concrete numbers at the moment, but our scores on both iOS and Android app stores increase every month. We have over four stars and positive reviews in both markets, which indicates that we’re headed in the right direction. I definitely attribute that success to Miquido, given that they built all of our customer-facing features.

How did Miquido perform from a project management standpoint?

We’re following the scrum method, using Jira and Slack to communicate and track our progress. We share code through Bitbucket, as well as some other agile tools on the market. Every stage of this project has been a challenge because we work with multiple outside vendors, but Miquido navigates those relationships efficiently and professionally.

What did you find most impressive about them?

They’re very goal-oriented, actively looking for solutions to every challenge. The team is collaborative but still low-maintenance. We schedule meetings and calls as necessary, and there’s not much outside discussion. They’re straightforward, which we really appreciate. We don’t have to allocate a lot of time for planning, paperwork, and agreements.

Are there any areas they could improve?

It would be nice if they had a system design and architecture specialist to head the project. With other vendors, we spoke to a senior staff member who delegated tasks to the development team. With Miquido, we speak with the entire team throughout each phase of the project. Having a point person in place to handle all of our questions would speed up the whole process, especially in the beginning.

4.5
Overall Score There are some minor areas of improvement, but overall the quality of their services is good.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Almost all deliverables were on time. There were occasional delays, but nothing major.
  • 4.0 Cost
    Value / within estimates
    They’re not the cheapest, but the cost is worth the quality of their work.
  • 4.0 Quality
    Service & deliverables
    So far, they quality is good, but we haven’t tested it yet.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them. They helped us move our project forward.

Mobile App Dev & CRM for Nutrition Company

“Their overall professionalism, knowledge, and support make them a great company to work with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Dec. 2016
Project summary: 

Miquido developed native consumer-facing apps and a backend platform for a nutrition company. Using in-house designs and wireframes, they constructed platform architecture and added custom integrations.

The Reviewer
 
1001-10,000 Employees
 
Utrecht, Netherlands
Software Product Manager, Nutrition Company
 
Verified
The Review
Feedback summary: 

Final products are reliable and easy to use, with minimal server downtime. Miquido’s team was well-organized and delivered on all their promises. Thanks to their expertise, the final products offer more features and integrations than originally expected.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a nutrition company and I’m the regional software product manager for Europe, Africa, India, and the Middle East.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We wanted to create a customer-facing member app for nutrition coaching. We also wanted someone to develop the backend infrastructure for our product suppliers.

SOLUTION

What was the scope of their involvement?

They built native iOS and Android apps for our platform and handled the backend work using Java. We handled all of the design work in-house and provided the initial wireframes, as well as a list of requirements for the developers. They used that to construct all of our platform architecture.

Over the course of our collaboration on this project, we’ve changed and improved it quite a lot. We’ve integrated it with smart tools like wireless scales, so customers can weigh and measure food. We’ve also added e-commerce support, chat integration, and backend address validation through Google. Our apps and backend system are synchronized and fully interconnected, so there aren’t delays or refresh issues.

In addition to building this platform, they also helped us create an internal content management system (CMS) platform and developed all of the microservices involved in the project.

What is the team composition?

We had a team of around eight people, including a project manager/scrum master and developers for our apps, back end, and CMS.

How did you come to work with Miquido?

I’m not sure how we found them. I was involved in the selection process, though, and their team showed the most confidence in their abilities and seemed to be a good match for us.

What is the status of this engagement?

We worked on this project from March–December 2016 but we still have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our users are happy with the product overall. MIquido’s team did a good job of meeting our requests and delivering apps that work well for customers even though they didn’t get much input on the design elements. We’ve also been happy with the functionality and reliability of their products. Our service is up 99.9 percent of the time and if the servers go down, it’s usually the fault of another vendor.

How did Miquido perform from a project management standpoint?

They possessed solid expertise and delivered on their promises. Turnover on the team was low and if someone was replaced, they ensured that the replacement was up to speed on our project. We used Jira to keep track of all the details, which helped make those transitions smoother.

What did you find most impressive about them?

Their overall professionalism, knowledge, and support make them a great company to work with. They deliver consistent quality and communication.

Are there any areas they could improve?

I don’t have anything to add. It’s a real joy to work with them.

Do you have any advice for potential customers?

Be prepared because they’ll turn deliverables around before you’re ready to assign the next job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
Miquido Sp. z o. o. sp. k.
Status
Active
Jurisdiction of Formation
Poland
Id
VAT: 9452138173
Date of Formation
Feb 8, 2011
Last updated
Mar 13, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last updated
Jul 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
20
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
July 10, 2020