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Google Certified Agency | mobile | web | AI

4.8
16 reviews
Gold
VERIFIED

Miquido is an AI software design and development company that excels at building AI-powered apps and web services. We've delivered 110+ solutions for music&video streaming, m-commerce, FinTech or healthcare, with 90% of projects coming from referrals. 

We take care of:

  1. Web and Mobile Development (Front-end Development, Back-end Development, Native and Cross-platform mobile apps)
  2. Artificial Intelligence (Data Science, Machine Learning, Computer Vision, Voice Assistants and Chatbots)
  3. Research and Development (Proof of Concept, Innovation Research)
  4. Product Design and Strategy (UX Workshops and Audits, User Research, UX/UI Design)
  5. Cloud Deployment (AWS, Azure, Google Cloud Platform) 

We're an 2018 Android Certified Agency covered by Time and Forbes, named a Top Mobile App Development Company in the UK, selected by brands like Abbey Road Studios, HelloFresh, Herbalife, Nestle, Skyscanner or TUI.

Tech stack: Flutter, Swift, Kotlin, Java, React Native, Angular, Golang, AWS, Kubernetes, Azure, Machine Learning, Predictive Analytics, Kafka.

 

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$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2011
Show all +
Kraków, Poland
headquarters
other locations

Portfolio

Key clients: 

Skyscanner, Herbalife, Abbey Road Studios, Play, TUI, Empik, Onkyo Music, HelloFresh, Forward, Klassik Radio, HID, Nestle, Aviva, Nextbank, Santander

Skyscanner Cars - mobile app for car hiring Image

Skyscanner Cars - mobile app for car hiring

For the Skyscanner company, which has launched the most popular application for searching flights in the world with over 35 million downloads, we have designed & developed an incredible mobile application Skyscanner Cars available both on the iOS and Android platforms. With new app within a few seconds you can search car hire deals around the world. Special filters such as location, vehicle type, fuel type, vehicle intended

…
use allows each user to select the best proposal from the offer of 30,000 airports and cities. A unique feature of the application is the ability to choose "Last Minute" offers so user can hire a vehicle in almost any location at extremely advantageous conditions.
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Abbey Road Studios - music app Image

Abbey Road Studios - music app

Abbey Road Studios has launched its first iOS app, Topline, which helps capture musical ideas, sketching the beginning of a song as it happens. A new free app is designed to catalog original song ideas, that would otherwise be lost to the ether or within the ever-growing list of voice memos. It nails creative needs of emerging songwriters and producers across the UK.

Forward – communication tool for the doctors Image

Forward – communication tool for the doctors

Forward is a medical start-up based in London. It aims to respond a problem of broken hospital communication, by giving the right tool for doctors and healthcare practitioners saving back up to an hour of their precious time per day. The app is approved by NHS.

TUI - travel mobile app Image

TUI - travel mobile app

TUI Group is  one of the biggest travel & leisure company in the world. Our fruitful cooperation with the Polish branch resulted with a great solution, which brings dream trips to a smartphone screen.

Search & reserve chosen journeys /destinations whenever you have a free time to spare. Won't miss any Last Minute and First Minute offers, new destinations or some other extras from TUI.

Miquido was

…
responsible for UI design and application development for platforms iOS and Android.
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Play24 - self-care app for the biggest polish telecom Image

Play24 - self-care app for the biggest polish telecom

Play24 is a self-care app of the biggest mobile carrier in Poland - Play. Play24 is its main mobile application and is being used by hundreds of thousands subscribers.

Miquido was responsible for design and development of Android, iOS and Windows Phone applications.

Onkyo Music - high-res music store Image

Onkyo Music - high-res music store

Seamless access to high-quality audio, favourite artists, and latest releases now play the first fiddle in Onkyo. The new online store has introduced the ultimate sound experience comparable only with the quality available for recording engineers.

EmpikGO - ebooks and audiobooks on mobile Image

EmpikGO - ebooks and audiobooks on mobile

EmpikGO is a direct answer to the developing trend for digital books. Thanks to the app, your favorite resources are available on a mobile device to access wherever you are, also offline. Read and listen straight away.

HelloFresh - an app for $2.9B unicorn Image

HelloFresh - an app for $2.9B unicorn

Miquido was choosen by one of the hottest European startups - HelloFresh. 

Valued at $2.9B grocery start-up that became one of the European unicorns hired Miquido to develop its Android application. The app is being used by hundreds of thousands users worldwide.

Neembe - your house safety Image

Neembe - your house safety

Neembe is a revolutionary IoT house safety solution.

Miquido was responsible for design and development of mobile (iOS & Android) and server side (JavaEE on AWS) applications.

Reviews

4.8
16 reviews
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Google Assistant Consulting for Insurance Company

"Miquido presented a very innovative approach."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - June 2019
Project summary: 

Miquido assisted with the development of an app that uses Google Assistant as a way to communicate with customers. 

The Reviewer
 
5,001-10,000 Employees
 
Poland
Director of Innovation, Insurance Company
 
Verified
The Review
Feedback summary: 

The project has received positive media coverage and feedback from users. Miquido was open-minded and engaged throughout the project. They were patient and thoughtful. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Director of Innovation Lab at insurance company headquartered in Warsaw. Our company has over 5000 employees and we serve individual and corporate clients in Poland. I am responsible for testing and implementation of innovative projects in insurance area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miquido?

Our company wanted to develop an action on Google Assistant (we treat it like a new digital channel of contact with our customers). What is important to mentioned, we care about time to market, so as a result we have decided to outsource this project. We assume that we can learn new tools and technology much better with certified partners.

What were your goals for this project?

We wanted to show up to our clients that we are reactive company for new trends on a technology market. As a result, we gave our customers completely new channel to communicate with. We did not state any tangible outcomes, because we wanted to check if our clients are interested in this sort of solutions (we measured it by number of insurance-leads). What’s more our goal was simple to learn new technology.

SOLUTION

How did you select this vendor?

We have gathered list of companies, which were recommended by Google in case of Google Assistant development. Google assure us that they have participated in certification programme and they have passed it. Based on that my team prepared list of 5 companies, which sent us response for RFI.

After that my team (one project manager and one data scientist) developed ordering algorithm which contains such parameters like:

  • experience/portfolio
  • size
  • price
  • time-to-market.

As a result, we chose Miquido.

Describe the project in detail.

Once we selected our vendor, we had to specify together logic of application and some technical (especially cyber-sec) requirements. During first weeks, we organized workshops on which we discussed above mentioned cases. After a few iterations and discussions with our business, we finalized the design and architecture of our application, then Miquido have implemented it. In the end we have proceed pentesting procedure. We have passed it and we published our new product. Our action on Google Assistant is available both for iOS and Android. Additionally we decided to add to action some extra futures like: calendar alerts, gathering clients email.

What was the team composition?

From the beginning, we were supported by Miquido’s: project manager, UX-designer, two developers and pentester. The people allocation has change over time (it has strictly depends on phase of a project), but we can assure you that Miquido made it really agile.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We evaluate this project especially by media/press converge. Our project was mentioned in expert’s newspapers from areas like insurance and technology. We are satisfied from the marketing side. We received some feedback from users (for example from Facebook). We hear from them that our application flow and look are decent and user friendly. They are satisfied on existence of new communication channel. What’s more application generated numerous sells leads. The final app doesn’t have bugs or flows. They were enchanted that we were able to deliver such communication channel.

How effective was the workflow between your team and theirs?

The Miquiod’s project manager was easy to communicate with and provides us frequent updates. We used such tools like: e-mail, Slack and Skype to communicate. What’s more we connected over the phone if there was necessary. To manage the workflow we’ve used Jira. Miquido was responding to our feedback very well (they always applied adjustments very fast).

What did you find most impressive about this company?

Miquido presented a very innovative approach. They were always open-minded and capable to deliver reasonable solutions for nature business problem. What’s more they were very engaged in whole project. We appreciated that they were patient during our business proceeding and they were thoughtful while we came up to speed.

Are there any areas for improvement?

No, we don’t see such areas.

5.0
Overall Score Miquido come up to our expectations. They've got well established software development process for reasonable price.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Miquido met every deadline taking into account such stages as: flow design, software development and software testing.
  • 5.0 Cost
    Value / within estimates
    Miquido price was reasonable and competitive. The price didn’t change during our project, so they estimated it at the beginning quite well.
  • 5.0 Quality
    Service & deliverables
    Miquido has provided exactly the product we had ordered. They came up to our high cyber-security expectations.
  • 5.0 NPS
    Willing to refer
    This is very likely. Except well-established development process, I have to recommend Miquido’s communication style (responsivity).

Frontend Redesign & Dev for Corporate Booking Tool

"Miquido is dedicated to the customer."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2018 - Ongoing
Project summary: 

Miquido assists with the development and redesign of a travel booking tool. The team built the platform using React.js and are currently working on designs in preparation for a summer 2019 launch.

The Reviewer
 
1001-10,000 Employees
 
Kraków, Poland
Product Manager, Travel Booking Company
 
Verified
The Review
Feedback summary: 

While the tool is awaiting launch, feedback on the initial designs has been positive from clients. Miquido’s team is filled with skilled and attentive developers & designers. Their dedication and care toward the project supplemented their professional management style.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager for a travel booking company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We hired Miquido to assist with frontend redesign and development. We needed a company based in Poland because that’s where our main development team is located.

SOLUTION

What was the scope of their involvement?

Our corporate booking tool, which allows users who work for corporations book trips by simply logging in, was outdated when it came to the frontend technology. We talk to an outside designer who created the POC. Based on that, Miquido started drafting a plan for redesigning the software. This included the proposed budgets and technologies. After that, we decided on the scope.

We’re in the middle of the project. The React.js platform consists of many modules and functionalities. We plan on finishing the software design for desktops and mobile devices. The final stage will likely be in June.

What is the team composition?

The team consists of about eight people. We work with a project manager, one to two QA testers, and four frontend developers. There’s a UX designer that creates wireframes and helps with design. From time to time, we work with another UX designer.

How did you come to work with Miquido?

After performing market research and addressing several companies, I picked Miquido because of their technical proposal and presentation. They’re not a huge company and have completed projects for the travel industry.

How much have you invested with them?

We’ve spent £300,000 (approximately 338,000 USD).

What is the status of this engagement?

We started working with Miquido in May 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Clients are pleased with the new design. After launch, usage and satisfaction will be more accurately measured. So far, feedback has been positive.

How did Miquido perform from a project management standpoint?

Our project manager is skilled. I couldn’t imagine working on the project without her. She brings a lot of value due to her experience in the travel industry. We use Jira as our project management tool.

What did you find most impressive about them?

Miquido is dedicated to the customer. Their sales team takes care of the client. They regularly ask how the project is going.

Are there areas they could improve?

No, there are none that I can think of.

Do you have any advice for potential customers?

I recommend working with Miquido.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was excellent.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for Audio & E-Book Platform

“We have 65,000 active users each month.”

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2017 - Ongoing
Project summary: 

Miquido provides mobile application development, working on native iOS and Android apps. Basing the backend on the company’s website, they’ve developed e-commerce, e-book, and download features. 

The Reviewer
 
1001-10,000 Employees
 
Warsaw, Poland
Partner, Mobile Application App
 
Verified
The Review
Feedback summary: 

Having launched in late 2017, the apps have received more than 300,000 downloads and excellent ratings on the respective app stores. The team is devoted and consistent but could improve their communication and level of proactiveness in terms of contributing ideas.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner of a mobile application devoted to selling e-books and audiobooks in Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We needed someone to build our app from scratch. It’s for buying, reading e-books, and listening to audio books.

SOLUTION

What was the scope of their involvement?

We provided full documentation and specifications before they began, then they were responsible for the native iOS and Android application development, basing the backend on our current website.

It features a shop where users can buy and download the products, and there is also a subscription service for which they developed the module. The third component is the e-book reader, where users can open the files they’ve purchased either individually or within the subscription. The last part is the audiobook player, with lots of its own specific features.

We’re slowly moving some of the technology competencies in-house, but we are still doing full-on development with Miquido. They’re releasing new features every two weeks for both platforms.

What is the team composition?

We have a full mobile development team, including two Android developers, two iOS developers, a mobile tester, a UI/UX designer, and one project manager.

How did you come to work with Miquido?

I joined the company after the cooperation started. They received two or three offers from the top software houses in Poland, and Miquido’s was the best.

How much have you invested with them?

We’ve spent over $500,000.

What is the status of this engagement?

We started working together in May 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps have been live since November 2017. We’ve had more than 300,000 downloads of the app within a year and three months and we have 65,000 active users each month. We get loads of feedback—our rating in the App Store is 4.6 and in the Play Store it’s 4.4.

How did Miquido perform from a project management standpoint?

I’m very happy with the cooperation. It was tricky because we’re a big organization that isn’t technology focused. There are loads of different stakeholders on our side and they’re not in our offices, so sometimes that’s hard to navigate. There are some communication issues from time to time as with all outsourced teams, but nothing major. We communicate with Jira, Slack, and Confluence.

What did you find most impressive about them?

The team is devoted to the project and there haven’t been any huge changes. They rotate the employees. Even if there are replacements, they’re made in a timely manner and are good. I’m impressed with their HR and how they manage to retain talent on their side.

Are there any areas they could improve?

Their level of proactiveness could be improved as, generally, they’re a bit passive. They leave it for the customer to decide when something is not the best scenario, but they should be more vocal and share the risks associated with certain practices. They could also offer more insight into the best way forward.

Do you have any advice for potential customers?

No.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Banking Platform

“They’re very goal-oriented, actively looking for solutions to every challenge.”

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4.5

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2018 - Ongoing
Project summary: 

The Miquido team took over the development of a mobile banking solution, adding new features that allow users to receive push notifications, make in-app purchases, and create accounts from a mobile device.

The Reviewer
 
1001-10,000 Employees
 
Warsaw, Poland
Piotr Paraska
Senior Project Manager, BGZ BNP Paribas
 
Verified
The Review
Feedback summary: 

The mobile app has over four stars and a collection of positive reviews in both the iOS and Android app stores. The Miquido team is a reliable, organized, and independent partner. The quality of their work and the overall positive experience will likely lead to future collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior project manager at BGZ BNP Paribas. We’re the fourth largest bank in Poland, offering services to a variety of customer segments including retail, small enterprise, and corporate. I’m currently working on a new mobile banking solution for our retail customers, and we plan to expand the application to also include our small business customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We started this project over a year ago with a different vendor who built the solution from scratch and helped us launch it, but we weren’t satisfied with the final product’s performance. We asked them to follow an agile methodology, and they agreed, but we soon found that they weren’t experienced in that approach. We also ran into several basic and avoidable challenges when integrating the system. Overall, they weren’t capable of completing the solution to our standards.

We needed to find a different partner with experience in Android, iOS, and web-based backend development to help us enhance and complete the application by the end of 2018.

SOLUTION

What was the scope of their involvement?

Miquido is supporting the development of a banking solution for our retail and small business customers. So far, they’ve added several new features and functionalities to the original platform, including push notifications, in-app purchases, and video content.

The push notification feature allows customers to receive mobile confirmation alerts for any received or sent financial transfers. Users have to approve the feature, and they can also customize their preferences to allow other notifications.

We partnered with a third-party insurance provider to add in-app purchasing capabilities to the application, offering their products on our platform. Miquido integrated our system with the outside party’s and built the process from end to end. Now, users can calculate their insurance, go through an acceptance assessment, and receive confirmation on the platform.

We’re currently working with the Miquido team to add video content to the platform. A different vendor created a video to help onboard new customers, giving them the freedom to open accounts on their own time. Miquido implemented the video in the application, then built a verification process that requires users to upload a photo of themselves and a photo ID, then compare the two.

What is the team composition?

We work with a team of 10 that consists of two Android developers, two iOS developers, two backend developers, a scrum master, one or two testers, and a UX specialist.

How did you come to work with Miquido?

I’ve only been in my role for two and a half years, but the bank reached out to various vendors for mobile projects before my time. Miquido was one of the agencies contacted. They’re based in Kraków, and we have a location there as well. Our team asked around the city and received multiple recommendations for Miquido. They’d done a few projects with the bank before I started. Initially, we chose a different vendor for this project because Miquido didn’t have much experience in the area of integration. When we needed to find a new partner, we went back to Miquido and found that they’d recently expanded their skill set, so we brought them on for the project.

What is the status of this engagement?

We started working with them in July 2018, and it’s an ongoing project. In the two weeks prior, we had a warm-up period to establish a scope and schedule. We expect to complete this project in 2021, but we plan to extend the partnership to include support and future development work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any concrete numbers at the moment, but our scores on both iOS and Android app stores increase every month. We have over four stars and positive reviews in both markets, which indicates that we’re headed in the right direction. I definitely attribute that success to Miquido, given that they built all of our customer-facing features.

How did Miquido perform from a project management standpoint?

We’re following the scrum method, using Jira and Slack to communicate and track our progress. We share code through Bitbucket, as well as some other agile tools on the market. Every stage of this project has been a challenge because we work with multiple outside vendors, but Miquido navigates those relationships efficiently and professionally.

What did you find most impressive about them?

They’re very goal-oriented, actively looking for solutions to every challenge. The team is collaborative but still low-maintenance. We schedule meetings and calls as necessary, and there’s not much outside discussion. They’re straightforward, which we really appreciate. We don’t have to allocate a lot of time for planning, paperwork, and agreements.

Are there any areas they could improve?

It would be nice if they had a system design and architecture specialist to head the project. With other vendors, we spoke to a senior staff member who delegated tasks to the development team. With Miquido, we speak with the entire team throughout each phase of the project. Having a point person in place to handle all of our questions would speed up the whole process, especially in the beginning.

4.5
Overall Score There are some minor areas of improvement, but overall the quality of their services is good.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Almost all deliverables were on time. There were occasional delays, but nothing major.
  • 4.0 Cost
    Value / within estimates
    They’re not the cheapest, but the cost is worth the quality of their work.
  • 4.0 Quality
    Service & deliverables
    So far, they quality is good, but we haven’t tested it yet.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them. They helped us move our project forward.

Mobile App Dev & CRM for Nutrition Company

“Their overall professionalism, knowledge, and support make them a great company to work with.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Dec. 2016
Project summary: 

Miquido developed native consumer-facing apps and a backend platform for a nutrition company. Using in-house designs and wireframes, they constructed platform architecture and added custom integrations.

The Reviewer
 
1001-10,000 Employees
 
Utrecht, Netherlands
Software Product Manager, Nutrition Company
 
Verified
The Review
Feedback summary: 

Final products are reliable and easy to use, with minimal server downtime. Miquido’s team was well-organized and delivered on all their promises. Thanks to their expertise, the final products offer more features and integrations than originally expected.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a nutrition company and I’m the regional software product manager for Europe, Africa, India, and the Middle East.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We wanted to create a customer-facing member app for nutrition coaching. We also wanted someone to develop the backend infrastructure for our product suppliers.

SOLUTION

What was the scope of their involvement?

They built native iOS and Android apps for our platform and handled the backend work using Java. We handled all of the design work in-house and provided the initial wireframes, as well as a list of requirements for the developers. They used that to construct all of our platform architecture.

Over the course of our collaboration on this project, we’ve changed and improved it quite a lot. We’ve integrated it with smart tools like wireless scales, so customers can weigh and measure food. We’ve also added e-commerce support, chat integration, and backend address validation through Google. Our apps and backend system are synchronized and fully interconnected, so there aren’t delays or refresh issues.

In addition to building this platform, they also helped us create an internal content management system (CMS) platform and developed all of the microservices involved in the project.

What is the team composition?

We had a team of around eight people, including a project manager/scrum master and developers for our apps, back end, and CMS.

How did you come to work with Miquido?

I’m not sure how we found them. I was involved in the selection process, though, and their team showed the most confidence in their abilities and seemed to be a good match for us.

What is the status of this engagement?

We worked on this project from March–December 2016 but we still have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our users are happy with the product overall. MIquido’s team did a good job of meeting our requests and delivering apps that work well for customers even though they didn’t get much input on the design elements. We’ve also been happy with the functionality and reliability of their products. Our service is up 99.9 percent of the time and if the servers go down, it’s usually the fault of another vendor.

How did Miquido perform from a project management standpoint?

They possessed solid expertise and delivered on their promises. Turnover on the team was low and if someone was replaced, they ensured that the replacement was up to speed on our project. We used Jira to keep track of all the details, which helped make those transitions smoother.

What did you find most impressive about them?

Their overall professionalism, knowledge, and support make them a great company to work with. They deliver consistent quality and communication.

Are there any areas they could improve?

I don’t have anything to add. It’s a real joy to work with them.

Do you have any advice for potential customers?

Be prepared because they’ll turn deliverables around before you’re ready to assign the next job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & UX for Online Music Platform

"Our day-to-day communication was seamless."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Oct. 2017
Project summary: 

Miquido provided UX redesigns and Prismic CMS upgrades to a third party’s website and online catalog. Features included a panel that stores user information, along with advanced content search functionality.

The Reviewer
 
51-200 Employees
 
London, England
Client Operations Manager, Music Firm
 
Verified
The Review
Feedback summary: 

The website enhancements have strengthened client relations, and the finished product can now serve as a blueprint demo for prospective clients. Miquido was well-organized, brought valuable industry knowledge to the project, and offered regular progress updates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a client operations manager of an agency that offers digital music solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We were working with a client to power their music download store that was developed by a third party. We wanted to rebrand and upgrade the store, and we decided that its original builder was not the best partner for that.

SOLUTION

What was the scope of their involvement?

We integrated a new Prismic CMS for the site, which was supported by AWS. The project also required a UX redesign. We created a new account page for users, allowing them to manage their personal data and credit cards all within one corner of the website. We made it easier to search for specific content by implementing suggest-as-you-type functionality, showing users musical content containing the first few letters or characters entered.

What is the team composition?

We had one project manager, and at the peak of the project, we worked with four or five developers.

How did you come to work with Miquido?

We had worked with another company prior to working with Miquido, but their project management left a lot to be desired. With Miquido, there was an existing relationship between their CEO and one of our senior executives.

How much have you invested with them?

We spent between £60,000– £70,000 ($79,000–$92,500 USD).

What is the status of this engagement?

Our partnership lasted from April 2017 through October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our relationship with the client is much healthier because the new site shows our willingness to give them the best possible online store. It has become a bit of a blueprint of a download store for other prospective clients as well.

How did Miquido perform from a project management standpoint?

Our day-to-day communication was seamless. We had a Slack channel, and we also used Jira and Confluence. They gave us regular updates and feedback.

What did you find most impressive about them?

Our project manager understood the functionality of music catalogs and, more broadly, the music industry. They were able to communicate specific information to the development team and guide them very well.

Any advice for potential customers?

It’s important to be clear with requirements and have as much documentation at the start as possible.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Abbey Road Studios

“Feedback has been widely positive as the app received a lot of press coverage once it launched.”

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

Miquido developed and designed a recording app for iOS. They provided additional functionalities like cloud-based synchronization and an in-app library. They continually add new app features.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Dominika Dronska
Senior Digital Marketing Manager, Abbey Road Studios
 
Verified
The Review
Feedback summary: 

Recently launched, the app has received positive user feedback as a useful tool that should be available worldwide. Initial bugs were reported and quickly resolved. Miquido offers a fluid development process that stands out in a crowded industry.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior digital marketing manager for Abbey Road Studios. It’s a famous recording studio, and I lead the new digital business initiatives like e-commerce, online advertising, social media, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

While famous artists often book our studio, we wanted to create a digital solution to engage smaller musicians around the world. After a year of research and focus groups, we decided to develop a mobile recording app for musicians that’s accessible, cost-effective, and helpful. The app is called Topline.

SOLUTION

What was the scope of their involvement?

During our first briefing with Miquido, we said we needed a simple recording app. The main functionality is to record a voice with the best quality possible on mobile. The app required additional functionalities like saving recordings to an in-app library, organizing them, and being able to share completed tracks with others. We also wanted users to synchronize the app with online cloud-based systems.

Miquido was responsible for the technical scoping of the product, both from a user and development point of view. They developed the app and designed its UX. Then, they tested early app iterations and minimum viable products (MVP). We launched the iOS version and continue to work with them on implementing new app features. We intend for Miquido to develop the Android version as well, but we’re currently in the feasibility testing stage of that project.

How did you come to work with Miquido?

I’ve worked with them before at a previous company. They were chosen to develop a mobile app the company was planning launch. That work went well so I contacted them for this project. They won the pitch.

What is the status of this engagement?

We started working together January 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Feedback has been widely positive as the app received a lot of press coverage once it launched. We’ve gotten requests for Android support and to make the app available all over the world. It's viewed as something extremely desired and needed as a tool. We’ve had two or three reports of an initial audio bug, but that has since been resolved. That quick response shows we have an engaged audience of users. The number of downloads isn’t where we want, but we haven’t done a proper marketing push.

How did Miquido perform from a project management standpoint?

They performed brilliantly and worked with well with our management staff. They’re responsive and have efficient processes to ensure deliverables are completed on-time.

What did you find most impressive about them?

They’re probably one of the easiest vendors I’ve ever worked with in the digital space. Unlike other agencies I’ve worked with, they have our best interest in mind. They went the extra mile in negotiating costs and delivering within a flexible scope. They’re customer focused and strong in terms of development quality.

Are there any areas they could improve?

I find it easier to communicate face-to-face when in the planning stage of a project and that wasn’t possible with Miquido being based in another country. That didn’t negatively affect our project; however, I’d recommend they hire international teams to assist with early project discussions.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We’re partly responsible for scheduling issues due to handling too many projects.
  • 5.0 Cost
    Value / within estimates
    They’re cost-effective, especially when compared to others in the market.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Streaming App Dev For Radio Company

“In the App Store, we have 4.6 points and all the feedback is positive.”

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Miquido developed iOS and Android mobile apps, working first on the designs and then completing the build. Both versions of the app have an integrated payment platform and new features continue to be developed.

The Reviewer
 
11-50 Employees
 
Germany
Streaming Services Lead, Radio Company
 
Verified
The Review
Feedback summary: 

The completed applications recently launched and are well-received in the App Store, rating highly. Communicating well, sticking to the project structure, and maintaining a friendly working relationship, the team works hard and is truly invested in the project and its success. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a radio company in Germany and are building an app for our customers to be able to listen to the radio without ads and commercials. I’m the head of streaming services. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We wanted to build a user-friendly app for the classical market and didn’t have an in-house team.

SOLUTION

What was the scope of their involvement?

They were in charge of developing an iOS and Android app. They did the design first and then built all the tech behind it to make it work. It wasn’t normal on-demand streaming; it’s a special radio on demand mixture that’s quite complicated. Their focus was to develop some features and place them in this premium service. 

One feature is people can decide if they want to listen to the news, to the weather, to the stock market, or anything else. They don’t have to just listen to music, but can switch it on and off. There’s a channel mixer for different playlists. Users can take 5 or 6 and mix them together with a crossfading function.

On the Android app, they integrated Stripe. On the iOS app, they’re working on a payment system now. They’re continuing to build new features and make the apps more beautiful. 

How did you come to work with Miquido?

They were recommended to us. We considered several companies but Miquido understood the project quite well and had done other, very up-to-date similar projects. They were really comfortable with the music delivering system, which is quite complicated. We picked them because they already had experience. 

How much have you invested with them?

250,000 euros [$305,600]. 

What is the status of this engagement?

We started working together in January 2017 and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re pretty young in the market. We just launched just before Christmas. In the App Store, we have 4.6 points and all the feedback is positive. The first people are paying now. 

How did Miquido perform from a project management standpoint?

They were very good. We were very satisfied with everything. It was very structured and they were honest. We didn’t have many issues. They were pretty good with timelines and made accurate estimations. The communication is also good.

What did you find most impressive about them?

They’re really smart people. They’re quite attached to the company and have a really good feeling for the employees. It’s not just work for them; they are connected to the company. 

Are there any areas they could improve?

When we wanted them to start another project, they declined because they said it wasn’t their specialty. We went to somebody else and figured out it’s pretty difficult. In the end, it was bad for us, but it’s good that they are honest about their limitations. They don’t just say yes in order to make money. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Health Communication Company

“We were impressed with Miquido’s creativity, communication, and quick understanding of what we were trying to achieve.”

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Miquido designed and built the first version of a secure instant messaging platform. They completed the backend, corresponding mobile app for iOS and Android, and a server-side application for user management.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Co-Founder, Health Technology Company
 
Verified
The Review
Feedback summary: 

As the first mobile platform to enable secure information sharing, nearly 1% of all doctors within a major organization were onboarded within the first 90 days with tens of thousands of messages sent monthly. Miquido handles pressure well with responsive, personal, and genuine service.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder of a health technology company that provides communication solutions within hospitals. Our platform is primarily about secure instant messaging, which facilitates tasks and workflow amongst doctors and nurses. The platform also deals with patient information.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

We wanted to help doctors save time and improve patient care. We needed a technical partner to help design and build the first version of our platform, including the backend and mobile app.

SOLUTION

What was the scope of their involvement?

We presented the aims of the projects and some information architecture, working closely to turn our objectives into a functional specification and a series of milestones. Their iOS and Android teams worked with us to build out the platform over a period of 6 months, while the backend team created a server-side application that helps us manage users and how the platform is used.

What is the team dynamic?

We worked with a project manager as well as 1 tester, 1–2 iOS developers, 1 Android developer, and 1 backend developer.

How did you come to work with Miquido?

We found them through a referral agency called Digital Knights. We put a specification out for an app, and the agency presented 3 companies. We were impressed with Miquido’s creativity, communication, and quick understanding of what we were trying to achieve.

How much have you invested with them?

So far, the cost has been around £100,000 [$131,974].

What is the status of this engagement?

We started working with them in October 2016. The platform is available in app stores. We continue to have an ongoing relationship as we incorporate feedback into the platform.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This has been the first mobile platform to enable the secure sharing of clinical information between doctors. Within its first 90 days, we onboarded almost 1% of all doctors within the NHS [National Health Service] to the platform. Currently, we’re sending tens of thousands of messages every month.

The work we’re doing is incredibly important, and, if the platform breaks, it can impact people’s lives. It’s not just a matter of ordering pizza or a taxi—it’s about patients getting good care in hospitals. We’ve received huge amounts of feedback, much of it technical and clinical. Some of our users have saved up to an hour per day on communication. We’ve even had reports of patients who had previously been lost in hospitals—something which does happen, unfortunately—and who were found because of the app.

How did Miquido perform from a project management standpoint?

I find them to be great project managers who were excellent in terms of responsiveness and communication. I have high standards and demand a lot from their team. Given the importance of what we’re doing, they’ve handled the pressure well.

What did you find most impressive about them?

They’re not driven solely by commercial reasons. They are a successful company, so they don’t struggle to find work—much of their business comes from word of mouth, which is obviously a good sign. This enables them to pick the more important projects, the ones they want to work on. It never felt like we were being rushed out; they gave us everything we needed for the project. They have genuinely cared about more than being paid, which is a rare thing to say about an outsourced studio.

Are there any areas they could improve?

They’ve asked me these questions as well. I have nothing but positive feedback. We can always improve things, but out of all the teams I’ve worked with, Miquido has delivered as good or better.

5.0
Overall Score We would be hard-pressed to find a better team.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    We’ve had to become very good at QA [quality assurance]. Few teams, if any, deserve a perfect score.
  • 5.0 NPS
    Willing to refer

App Development for Travel Company

"Miquido’s team is Agile, responsive, and eager to share their ideas for improvements."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2016 - Ongoing
Project summary: 

Miquido developed a mobile app that allows users to make travel arrangements. The app also tracks analytics and conversions.

The Reviewer
 
10,001+ Employees
 
Warsaw, Poland
e-Commerce Coordinator, TUI Poland
 
Verified
The Review
Feedback summary: 

Miquido performed very well and made helpful suggestions and adjustments throughout the project to ensure its success. 

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I hold the position of coordinator for e-commerce systems at TUI Poland. TUI is the world’s number one integrated tourism business operating in 180 countries worldwide, with around 1,800 travel agencies across Europe, six airlines operating more than 130 aircraft, more than 300 group-owned hotels and resorts, and twelve cruise ships. TUI is working for millions of clients every year.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miquido?

Tourism and leisure went mobile. The importance of this search, communications, and sales channel is increasing rapidly, so we needed to improve the quality of our mobile solutions provided by our previous mobile vendor. We aimed to start a new development of the app and increase conversion and sales on it.

SOLUTION

What was the scope of their involvement?

They were in charge of everything from implementing the purchasing process and integration with 3rd-party solutions such as PayU, to ending with refactoring code and optimizing the working time of the app. They also added more advanced mechanisms for analytics, creation of scenarios for engagement, and conversion.

They offered development of both regular and out-of-the-box solutions, increasing our clients’ engagement with the app and integrating analytics tools.

The whole project is being created in Objective-C/Swift on iOS and Java on Android. Miquido integrated a couple of new technologies into the project, including SDKs [software development kits] from the payment provider in Poland, which was crucial for us from the business perspective.

How much have you invested with Miquido?

We have spent approximately $120,000.

When was the project started and completed?

It started in May 2016 and is still in progress with plans for future cooperation.

RESULTS & FEEDBACK

How did Miquido perform from a project management standpoint?

They performed very well. Together, we were able to implement Scrum. Miquido’s team is Agile, responsive, and eager to share their ideas for improvements.

What did you find most impressive about Miquido?

They are quick to respond to our needs and ideas, being primarily client-oriented and willing to suggest their improvements and ideas, e.g. during a TUI-focused hackathon.

Are there any areas Miquido could improve?

We are still working together to improve our cooperation with small changes in the process, but nothing different than standard Agile behavior.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Poland
ID
VAT: 9452138173
Date of Formation
Feb 8, 2011
Last Updated
Mar 13, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Source
Creditsafe
Last Updated
Jul 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
16
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
August 16, 2019